The cap snapped off the windshield washer fluid reservoir in my car due to the freezing temps. We…read moreneeded another one and went to O'Reilly to get help. The staff were super helpful, but they did not have one in stock that fit. We ended up having to go to the dealer to get it, but we still felt like they did their best to help!

Had my battery checked by Andrew and the battery test had failed. I purchased a battery and Andrew…read morewas very helpful in removing the old battery and installing the new one. Thank you for your excellent customer service!

03/28/2026 Came in to purchase a motorcycle helmet. Ryan,…read morethe manager, helped us with our entire visit. Helped try on helmets to find the right fit and installed the Cardo unit we bought. We've previously come to purchase another helmet & Cardo unit, and again to balance a tire--Ryan helped us each time. Overall we ended up getting a helmet, Cardo freecom 4x, riding jacket, and some oil. Was able to utilize my military discount which was nice. Ryan was super patient and knowledgeable. Super great customer service!

This location is very good. I was in a bit of a bind trying to get four tires mounted after what I…read moreguess I would describe as maybe a miscommunication with another location. These guys went above and beyond in my opinion. Ryan, Harry, and Case? I'm not great with the names. But those three guys were incredibly nice, seemed knowledgeable, and even showed me a few things with my bearings and sprocket that I didn't know. They turned a kind of stressful situation into a positive experience and I will drive a few extra miles to go to their store when I find myself in the valley.

I was having an issue with my car battery and the mechanic/driver was a huge help. He had a great…read moreattitude and gave me all of the information I needed to get back in the road. I'll definitely be recommending this particular Autozone to my friends and I'd like to give a shout out to that employee for going above and beyond.

Customer service by manager Isaiah was amazing!! Not only was he patience, but he really went the…read moreextra mile to help me out. He was knowledgeable, but professional. This is my new go to auto zone

Woke up to a dead car battery this morning, got a jump and drove to AutoZone in Goodyear (Estrella…read morestore) Az. I was still under warranty for the battery so since this is Arizona, I told them to upgrade me to an AMG type. The manager Hector ok'd the upgrade to just pay the difference, so it only cost me $22.00. Gavi and Jennifer installed the new one with professionalism and I was out of there in less than 15 minutes. So, shout out to Hector, Gavi and Jennifer for the GREAT customer service!!!

I Had a very unfortunate experience at this location. My car battery was under warranty and the…read moreworkers tried to help, but didn't necessarily demonstrate exemplary customer service. I was told I had to return to the store I bought it from to essentially get a refund. I was told I did not need to bring the physical battery to get the refund. 20 minutes later, I get to the original location and a much more helpful worker explains that I actually do need the physical battery, and I could just do the refund at the other store. So I call the store manager (from the first place) and you could tell he just had no idea what was going on. I returned to retrieve the battery and plead with the manager, explaining that I think I could do the return there. I was met with profane language, and left with an overall sense of discouragement that this issue would be solved.

Louis did a great job so nice and got me right. great price for my Prius it was a life saverread more

When I walk into this shop I know I'll be taken care of. These guys always have reliable parts and…read moreproducts for my auto maintenance needs. If they don't have exactly what I need on-hand, they order it and deliver it to the storefront in short order, usually within 24 hours.

Went in to buy a headlight. Matt at the store installed it for me!! Can't ask for better service…read morethan that!!

Absolutely amazing experience with Manny and Monique this morning! I called ahead to see if they…read morecould help me replace a turn signal bulb. I didn't have the right tool to get the housing off. Monique was amazing on the phone and was even more so in person. Manny was extremely friendly and willing to help right away. Luckily it was 7:30 in the morning so it was really light. Manny remove the housing for me and replace the bulb and while it might seem like a small thing, it means a lot. The last thing you wanna do is drive around on the road without a turn signal. I wish the best to them both. I understand Manny's been with the company for a very long time and Monique is a manager as well. They are both shining examples of what Customer Service should be!

Zach was awesome helping me get back up to speed on my detailing, it's been 13 years since I had my…read morePaint and detail shop. And I'm now a Airframe and powerplant mechanic student at U.T.I. I'm looking forward to doing airplanes in the near future. Zach set me up with everything I need. Also it's memorial weekends last day of their Sale. 25% off all chemicals when you purchase 3 or more. Thanks Zack Kelly.

Eduardo and Zach the absolute GOATs! As a regular customer I look forward to seeing them and adding…read moreto my knowledge and supply of car care materials of all kinds! Love the store, love the staff, 10/10 highly recommend

They got me a loan that I am currently having to take into litigation. Stay away from them.read more

Lousy customer service, horrible car purchase on a gray 2015 Limited Ford Explorer. Car never made…read moreit home from the day of purchase until several days later. Supposedly the car was ready to go. The car broke down again a couple days later. Car went back and we asked for a different car and that did not happen and Eric wants to keep the $2,000 down payment all because my mom would not accept what he has in stock as we were very clear we needed a 3rd row seat, AWD and rear A/C. He wanted to place her in a Kia Sorento with none of what we originally had requested. At this point is when Eric decided to not look for another car nor refund her $2,000. Horrible experience.

My BMW got a flat 101miles from the nearest shop, which was Sonora's Racing. I called the shop…read moreand they said they could order a tire and help me to continue on my interstate road trip. AAA got me to the shop. I believe the owner greeted me upon arrival and immediately got to work inspecting my bike. While the puncture was large, he assured me it could be patched (not plugged). I left the bike at 1pm and it was ready by 6pm. Here is the thing, the shop was super busy, packed with other customers vehicles , and these guy still got me back in the highway. Two thumbs up to this shop. Thank you thank you thank you!

great service and didn't have to wait long. Maribel Johnson…read morewas very helpful and very good at doing her job. she helped me get car on same day. I was very appreciated for her help. she is people person and will recommend her to anyone i know very respectful, very kind, very people person very much will recommend to anyone.

Went into the dealer with my family & Eduardo made the process simple quick and easy. it was really…read moresmooth & he explained everything & answered questions. He is very trustworthy & friendly. Would definitely recommend working with him & giving him a chance. Thanks Eduardo!