I've been taking my Subarus to Spartan in Wilbraham for 20+ years now. I cannot imagine better…read moreservice. This go round, I took in my 2010 pzev Outback with 190,000 miles on it. Cosmetically, this car looks fabulous, but I knew when I bought it a year ago for $3,500 (!) that I would have to put some $$ into it to keep it going until 300,000 miles. (That's always my goal with my Subarus). I want to give a HUGE shout out to Cory, the mechanic who made everything right for me. We came up with a pretty good list of items that needed attention during an oil change last week- so, this week Cory worked on it for 3 entire days, attending to the suspension, the radiator, the brakes, and the exhaust. I was most impressed with the list of "extras" that Cory was able to address at no charge, which immediately takes the "sting" out of the total $$ I invested in this fix-it. You are THE MAN Cory!! Whoohooooo!! I travel A LOT, and this summer will be adding 5,000 miles to the odometer. I feel confident that my Sube will not fail me after all the attention that Cory gave to it. Thanks you Spartan, and thank you Cory!!

Was tired of my old auto place not giving me a bill for service, I know it's a good problem to…read morehave, and needed to get my car serviced for passing the CT admissions test. A good friend of the family recommended here and I always knew of the place and drove past it a zillion times but never had thought they would service any of my vehicles. As for my experience I guess I am just indifferent. I knew going in it was not going to be a fix in first try and out type of deal. Car has had some issues in the past with the check engine light and all that jazz. First trip was a cool $300 and change for replacing a part and labor. Light came back on within 40 miles and brought it back for another 9.5 hour service. All was well and was told it was driven every where except the highway, needless to say took it on the highway and yup, light came back on. It went back in and we replaced the first part, at no cost, that was aftermarket to a new part and next thing I know my car passed emissions test. Haven't fully took it all in yet, we'll see if the light pops back on or not.

I inquired about getting vehicle worked on just to be told they don't know my motor for my truck…read more I then asked if could fix my exhaust on my car and they don't do that either.

From the owner: We come to you! We are a mobile auto repair & diagnostics outfit that makes everything easy and…read moreconvenient! No more waiting in the repair shop waiting room, sit right in the comfort of your own home while your vehicle is being diagnosed & repaired! We service Hampden County from the CT River to Sturbridge, MA and alsoNorthern CT, Enfield, Somers, Stafford, etc.

All I can say about all Faze is that they are outstanding. I've been having problems with my front…read moreend for sometime and I decided to take it to All Faze for the first time. The car is running almost like when it was new really really do appreciate Yo and her crew. very satisfied with their work.

Exceptional service , staff very friendly My car is running…read moreg very good and I also recommended my family and friends Local Mom and Pop business that knows how to treat people with respect

Les is the most honest man...and his worker, John is the best also !…read moreI have been going there for 15 years...will never switch. Les fixed my ac and it has been working great for 4 years now. Was told by a free check up for ac at a different auto shop that it needed $600 worth of work ...Les fixed it for $75 and told me it didn't need the other work. I love Les's auto shop. I figured if I was gonna pay someone $600 I would rather pay Les but he was so honest .

Les knows cars. They are local , awesome,…read moreReasonable Why take your car any where else ?

WORST SERVICE EVER! As a long-time Wilbraham resident, I decided to do business with a local…read morecompany when the Chevy Silverado I was getting ready to sell needed some body work. Todd Luzi promised timely service and offered to put the truck on his lot for sale after the job was done. Little did I know! I dropped the truck off at Luzi's Auto Body in July and nothing was done to the truck for months. Todd Luzi kept making empty promises and excuses. 6 months later the work was still unfinished. I finally decided to take the truck off his lot and let another shop finish the job (at additional expense to me). Adding insult to injury, Luzi insisted on cash payment and refused to accept a check, even a certified check, for the partial work done. Don't waste your time and money at Luzi's.

From the owner: serving western mass since 1945, towing and autobody repair.read more

Recently recognized the need for a professional, reliable, fully equipped mechanic with a legal &…read moreestablished shop/location with or without staff. I love my mechanic friends who are trying to make ends meet, but are without some of the aforementioned. All past services are greatly appreciated. To start, I did a Google Search for auto service establishments in my area. Baldwin happened to be closest (1/2 mile away) which is a great feature as going back and forth to drop off and pick up was always a past issue. The majority of the Google reviews were favorable, as so were the Yelp reviews. I sent a message to Baldwin via both of theses sights, and within minutes Anthony Baldwin responded. Next step was to visit without being in need. Just wanted to see the place and meet this mechanic. In doing so, I met the staff and also within minutes a regular customer arrived for an oil change. At this point I will express my satisfaction that transportation is available to your home or job. Since my "exploratory visit" ( less than 1 month) my 99 GMC Sonoma PU has been to Baldwin Auto for three jobs. All were completed in a very reasonable time frame, and at reasonable cost, each visit required transportation between my home and the shop. FYI, my truck is considered in good overall condition, but based on its age and the current weather conditions ran into need of TLC. Needless to say I am telling everyone I know about this great place. God Bless Baldwin Auto. Louis.

Warning!!!Do Not! Come to baldwin auto he's a crook he took my money for parts and never put them…read moreon also found a crack pipe on his desk do yourself a favor take your business else where

Bob is a stand out guy who has nothing but passion for the service he provides for his customers…read more My car is old with high miles and typically when something goes wrong with it I bring it to Harvey Auto which is walking distance from me. The car got to the point from rust where Jim didn't feel comfortable putting it on a lift. Long story short my car came here because the gas tank needed to be replaced before other services could be done by Jake Luzi (like I said, car is old with many problems). It took Bob little to no time to provide his service and get the car to Jake and back on the road to me. There was a hiccup though. When the gas tank was replaced the float that reads how much gas is in the tank was not set correctly and yes you guessed it I ran out of gas. Only problem was I did not know that was the problem seeing how my gauge read that I had 3/4 full. Car was towed to Harvey Auto and took Jim pulling out the pump to tell me that the tank was not set correctly and I had no gas. After finding this out and my car was put back together I came and talked to Bob about what happened and he was very apologetic about what happened, which you could clearly see in his facial expressions he was disappointed. During our conversation he mentioned that I should have brought it to him first and would have honored his services, certainly had I known that the gas tank was the issue I would have had it towed here. But, we made up and went on with our day. Overall despite what had happened I am still pleased with his quick service and his gratitude for the work he had provided on short notice.

Been going to Bob for 7+ years. The guy only fixes what needs to be fixed and gets you back up and…read morerunning as quickly as he can. i don't look for deals but i tell you what he is just a fair guy. Very hard to come by in this field.

I have a 2017 Hyundai Tucson and the alternator seized up and took out the serpentine belt. I had…read morethe car towed to Mike's Automotive and Mike had it fixed in 24 hours after ordering a hard to find replacement alternator. Mike is a straight shooter and competent auto mechanic. He has earned my trust and future business. Wendy is a pleasure to deal with in the office too.

The best, honest, fast service EVER. Have two cars, and I only trust Mike to take care of them,…read moreeverything from tires to repairs.