They were quick to respond to my service request for minor paint and bodywork…read more Upon arriving for my appointment, I found everone to be Friendly and professional. The intial consultation very good...especially while explaining cost and work processes. Work performed was top notch and withln schedule and the price qoute.

Had a very scratched up rear bumper that I wanted repaired. Steve and the place were friendly,…read moretransparent, and provided extremely good service at a competitive rate. Car looks just like new, and I'd gladly come back to this place if I ever need another repair.

Mike was super helpful. He fixed a cosmetic issue w my car and was very professional and…read moreconsiderate!

Getting hit by another car is stressful, but Mike at Michael's Collision Center made the recovery…read moreprocess entirely seamless. He patiently answered all of my questions, provided invaluable advice regarding the insurance claim, and restored my vehicle perfectly. His professionalism and expertise turned a bad situation into a great experience. I cannot recommend Michael's Collision Center enough!

Decided to try this shop after my first car accident. Luckily was only the front bumper. Box truck…read morebacked into my front bumper and dragged. The bumper mount screws have been damaged, which made super loose. I used duct tape to hold together until I reached the body shop. My first interactions with Ricky has been honest and humble. He inspected the damage and gave me rundown what type of repair phases this is going to be. Mostly going to be alignment with bumper bracket and painting the replacement bumper. The bumper not repairable and went with replacement. After confirming with the quote matched with insurance check, he went extra mile to re-attach my loose bumper to be secured until the replacement arrived. Provided peace of mind and I removed the duct tape holding the bumper. Called-in after he got the bumper replacement arrived and painted. Brought into the shop and performed the repair in an hour. Seeing the aftermath looks pretty good. I opened up the hood to see the mount bracket been fixed and secured. The bumper alignment looks identical.

I had a very disappointing experience with Custom Auto. I brought my front bumper to be painted,…read moreand the job was so poorly done that multiple wrap shops refused to touch it. Every shop I spoke with said the same thing: the paint was done incorrectly, most likely outside, and nowhere near industry standards. To make matters worse, parts of my bumper were glued together even though I brought every component separately and had already test-fit everything myself. There was absolutely no reason for anything to be glued, and now the repair is even more complicated. Because of the poor workmanship, I'm now paying more than double the original cost just to fix the mistakes and get the bumper done the right way. Based on my experience, I would not trust this shop with your car. The quality, care, and professionalism simply weren't there.

Good customer service, but a bit slow responses via Yelp. Upfront pricing though when you get a…read morereply from them. But i had to ask clarifying questions to get what i ultimately need. Good value as well, based on the quotes i got from other shops.

Great experience getting my car repaired through Auto Perfect. Vincent and Nanni have been great to…read morepartner and work with

The best men around, very friendly willing to help no matter what the situation. Fair on pricing,…read moregreat value for your car. I can say greatest of people I've met in a long time!

I have regular mechanics but it was Thanksgiving, an emergency, and tukwila is way closer than…read morewhite center. So I tried this place. I needed a new axel seal, and differential fluid. Charged me $300. Took my car overnight, said he changed the axel seal and so on. The Owner wasn't there when I got there to pick it up. Now here I am a little over a month later, my mechanic shows me a seal in pieces. Shredded. And there wasn't any fluid. So apparently these guys didn't do what they were paid 300 to doPLEASE Jus say no. I can refer you to 2 shops that are trust worthy. And affordable.

The best service and communication!! They went the extra mile! Everything is tip top!!…read moreAppreciated very much. Plus a washed clean car!!!

Awesome company. Fair and honest…read more Corey was great to work with on my 2007 Pontiac Vibe which was recently involved in an accident. I got several estimates and Sonic was the most reasonable - and were also the most knowledgeable. Thank you Sonic Collision Center for a wonderful job! I will gladly recommend them in the future. Paul B Seattle, WA

He did a very good job. I would highly recommend this…read moremerchant. Honest and professional- very good service. Highly recommend this business

Did a great job! Came on time, was polite and was easy to work with. I would hire him again if…read moreneeded.

At 11:11 a.m., the moment our car arrived at CARSTAR MURRAY'S, we were notified immediately. Photos…read morewere sent. An initial assessment followed. Clear explanations came without us having to ask. In that moment, something changed inside us. The fear softened. The worry loosened its grip. We felt seen. We only hoped for 2 things -- updates and time. What we received was care and compassion. Every update mattered. Every message reassured us that our car was in good hands. When we were informed that parts needed to be ordered and that it would take about 7 days, we understood. And through it all, communication never stopped. We were never forgotten. We were never left in silence. People often say that Tesla repairs take months or longer and drain you emotionally. But thanks to you, our entire repair took only 3 weeks -- 3 weeks of professionalism, transparency, and kindness not only that 3 weeks before Valentine's Day at February 13rd that's like a Wonderful gift from heaven. To every technician, every team member, and everyone behind the scenes at CARSTAR MURRAY'S -- thank you. Thank you for treating our car as if it mattered. Thank you for understanding that behind every vehicle is a person who loves it. Thank you for giving us back not just our Tesla, but our peace of mind. We drove away feeling whole again. With heartfelt gratitude and the highest recommendation. God Bless You All CARSTAR Murray's.

This was one of the most frustrating and unprofessional customer experiences I've had in a long…read moretime. My car was repaired on time, but everything else about this process was a mess. I arranged an after-hours drop-off with Lisa, who told me the key drop was "a box near the front door" and confirmed my arrival time. When I showed up, there was no visible or clearly marked drop box anywhere. While I was walking around trying to find it (like any normal person would) the POLICE showed up and detained me because they thought I was breaking in after seeing me on the security cameras. That situation was completely avoidable if I had been given clear, accurate instructions. It doesn't end there.... After my car was finished, I called Lisa to confirm pickup and got nothing but vague answers and attitude and seemed irritated that I was even asking. I then had my boyfriend call, and suddenly she was able to provide a clear pickup time immediately. So while the repair itself was done well on time, the lack of clear communication, the unnecessary escalation to law enforcement, and the unprofessional behavior afterward made this an extremely bad experience