I researched travel trailers AND dealerships for two years before I built up the courage to start…read moretalking to salespeople. I went to 4 RV shows and watched countless videos and tutorials. I was finally ready to make a purchase but after 4 disheartening experiences with other dealers I took a chance and reached out to Wagners with an out the door offer, on a unit that was a bit out of my price range. Not only did they accept it, they didn't surprise me with one single hidden fee. Every single person we worked with, from parts, to service, to sales, was incredibly knowledgeable and professional. We had countless issues with our hometown mechanics prepping our vehicle to tow. The owner himself offered to deliver it so we wouldn't have to come back a third time. I have learned so much from my research and this experience, but the most important thing I learned was that there are still good, salt of the earth people out there, who want to uplift you more than make a buck off of you. I would travel any distance to work with this team of dedicated folks. Thank you to the entire Wagners outdoor family for helping me make a lifelong dream come true!

Wagners has been nothing but good to us. We bought our first trailer there. They have helped us in…read moreso many ways including with our hitch, sealing our roof, and our pipes when they busted. Then we were given our parent's trailer. They fixed the leak, resealed the top, and fixed the door handle. They winterize the trailer for us and store it since we can't. I might be biased, but I recommend them to everyone.

while on vacation retuning home, the engine on my truck suffered catastrophic engine failure while…read morepulling a 5th wheel camper. I live in Michigan so rather than wait 2 weeks to have the engine replaced I traded it in for a new truck. I needed to have the new truck set up for a 5th wheel hitch. The dealer that I bought the truck recommended east coast rv to have it installed. I told them over the phone what I had and what I needed and the said they would get the parts and install it the next day. the next day i dropped it off and they installed it. I was expecting the same type of setup I had in my old truck. They put something in totally different and a lot more expensive. It raised my hitch about 3" higher and now my camper does not ride level. I believe they took advantage of my situation too get as much money as they could from me. I do not recommend them because They seem to make profit a priority over customer satisfaction.

My first experience buying a camper has proven to be a good one! I had a few things that needed…read morefixed and East Coast RV was able to accommodate me for a one-time service call on sight at my seasonal camp. Polite, professional and courteous to my needs.

Don't waste your time calling or dealing with this place. I have a 2024 Pleasureway that had three…read moreissues. I spent time with Pleasureway and Spyder to do the diagnostics, ordered the parts, and one was a warranty issue. The company sells the brand. They wouldn't do the repair because they want to repeat what I did even though the diagnosis would be easy to determine when installing so really it is about marking up the products

We decided not to buy the RV we were looking at. But, i have to say the team at Beckley's was kind,…read morevery nice and overall very easy to work with. They did lose a star, honestly, parking is horrible at their location. As in, they have a number of RVs and really only what seems like 9 customer parking spots. The building is clean, and just north of Frederick on US 15. They have a great selection and as I already said the team is very friendly. Overall a great place if you are looking for an RV!

Business needs improvement. The building needs some TLC & the campers need checking more often.read more

DO NOT BUY FROM CHESACO RV IN FREDERICK!!! We put a deposit down on a camper site unseen with a…read morepromise from Jeff (salesman) and James (manager) that it would be delivered to Frederick so we could do a walkthrough before signing final documents. A couple days later Ty called us to schedule the walk through/signing. We asked if we could do 3pm or later during the week or anytime over the weekend. Ty said the latest he would agree to was 2:30pm and then said, "most people are so excited to make a big purchase like this that they just take off work. Why can't you take off work?" (Keep in mind this is last minute). We reluctantly agreed to come at 2:30. GUESS WHAT!? We show up to do our walk through at 2:30 and the camper was never sent to Frederick from Joppa. Funniest part is that James (manager) acted like he had no idea we hadn't seen the camper in person yet DESPITE being the one who told us we would be able to see it before signing final documents at our appointment. We still gave them the benefit of the doubt and agreed to buy the camper site unseen with the agreement that when the campers delivered to our campsite (2 hours away from us) we would be able to do a walk through and get the keys. While waiting on delivery, I get 4 calls from Jeff asking how we are liking the camper which we DON'T even have yet!!! You haven't delivered it! I get a call from James AFTER signing all the final documents saying the payments will actually be $50 more per month than they told us, never asked if it was okay, etc. We were also told the scheduling lady would call to confirm delivery which never happened, we had to reach out multiple times instead. Delivery finally happens and THEY DON'T HAVE KEYS TO THE CAMPER! We can't get it set up or do anything and have to drive 2 hours back home to fight with James and Ty for days on where our keys were. They kept saying they would call us back, never did. When we finally got a hold of James, he said the keys could be picked up from Frederick the following afternoon, they obviously didn't follow through on this either, didn't even call us to say they weren't there, then blamed it on Joppa per usual. Everything was Joppa's fault, not Frederick's if you ask James. Then they said the keys would be in Frederick the following morning. We kept calling to confirm the keys were in the office as promised since the first go around they weren't. They again kept saying they would call us back when they had a new time to pick them up but big surprise.. no one ever called us back. The kicker is that James had the nerve to ask me to give them a positive Google review..... so, here's your much deserved review, James! You've lost multiple customers over this! Do better!!!

Walked in to just get an overall idea of what id like to purchase for my family - to be greeted by…read morea wonderful man named Martin. He was super helpful in showing me all of the different options and was extremely knowledgeable on financing and things that would be beneficial for me. As I was leaving, I was giving a warm thank you from the general manager for coming in and speaking with them. Anyone willing to drop by, even if it's not to buy something, these guys are very easy to talk to and I wasn't pressured to buy something. Overall a very comforting experience and I will be coming back to buy a beautiful Forester.

I ended up buying another camper in March 2025, and honestly should have learned from my first…read moreexperience and stayed away. I figured that after three years had passed, it had no where else to go but up, right?!? Wrong. The salesperson was fine, I suppose, but the finance guy was just an a$$, and I should have walked out because of him. Unfortunately for me, however, I didn't pay close enough attention to the numbers and what was actually being put onto the contract as it compared to what I had agreed to. Because of this, I overpaid dearly for the camper and know for a fact that they manipulated the numbers and ultimately overcharged me by $3,800 on the base price from what I had agreed to and what they posted on their website. Every time I look at the contract, I get pissed off all over again. I will never ever go to this location again - for as long as I live - and if you are brave enough to ignore the overall 2-star rating that this Camping World location has received, MAKE SURE YOU VERIFY EVERYTHING and document, document, document. They will look you right in your face and lie right to it.

The dealership went above and beyond for our new fifth wheel. From the trade in inspection to the…read moreservice department, they really did their job well.

it is like a nightmare trying to deal with this business, i bought a new 2025 jayco camper and have…read moreneeded warantee work. the service manager ryan is ignorant dealing with customers and knows nothing about campers. i have had several bad experiences with him. when i first picked up camper it had a few problems that needed repaired. he told me they were minor repairs and that i could take camper home and make the repairs myself. my solar panel was not charging my battery and he told me a solar panel was just a sales gimmick and really didn't do anything. i did research on my own and found out that solar panel was never programed to charge my battery ans wasn't working (fixed myself). my recent experience was the second trip for warantee work. the cable that operates the sewer drain valve would not work and i took to have repaired. i waited a couple weeks and then got a call it was repaired. i drove 40 minutes to get the camper, hooked up to it and decided to try sewer cable before leaving. guess what, they installed a new sewer cable (i could see they opened the bottom of the camper) and the cable would still not work. wouldn't you think someone would have tryed to operate it before telling me to pick up. i dread dealing with this place and wish i could get my money back on my purchase. would never buy here again