It has been a while! The last time we wandered to a KFC was in July (back in Indiana). But the urge for fried chicken is a strong one. Overall, the food was as expected. Chicken nuggets were great. The chicken was declared great (extra crispy) Mashed potatoes were good Cole Slaw is good! We don't often do the "fried chicken thing," but it is always good to know KFC is still around! Side note to this review, we visited Thailand a few years ago. The spiciest meal we had in Bangkok? I was at a KFC, and we took the kids so they could get some comfort food. I tried the Thai Chicken fried rice. It was very spicy! As you would expect in Thailand. I wonder when they will bring the Southeast Aisan menu to the US! read more

The worst! As an uber driver and as a customer , they are the most rudest ppl Your food is thrown in the bag and they have no manners.Whatsoever read more

I purchased the 12pc original for $ 15.00. I used my rewards point for two order of French fries, Cole slaw. When I got home the chicken was crispy hard hard, Cole slaw spoiled, French fries cold and hard. Angel the manager replaced all the food and here are pictures... DISGUSTING!!! I wouldn't give this to a DOG! This chicken had black/grey dry batter under the skin. So much fat the batter was falling off the chicken to where you can see that the chicken was old. The biscuits half done, doughy and dry. The French fries was good. I will not go back to this KFC... The quality of the food is horrendous! Someone is gonna get very sick behind the carelessness of KFC read more

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Waiting for a chicken sandwich at a fast casual should not take over 20 minutes. Their app tells you it is ready- but the app is on a timer, estimating the time it should take to fill an order. read more

KFC - The crowd waiting for their food as their apps have advised it is ready - Fast Food Near Me - Germantown, Maryland

I'd give them a ZERO if I could. Not for the good but the service is horrible. We waited 30 minutes for a single chicken sandwich. And to add insult to injury, they were not calling out the names or order numbers but rather just placing your order behind a cabinet. You had to figure that out and go to the counter and ask for your order. read more

I haven't eaten at KFC in a long time, but was picking up 4 piece for someone else and saw they have grilled chicken. I ordered a grilled chicken breast. Got all the way home and this was the tiniest breast I've ever saw. It was so dry I threw it away. They even gave me the wrong chicken parts on my other entree. I'll never go here again. read more

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Ok... first I don't eat fast food. Period, I'm a avid cook and prefer finer dining. BUT...Direct-to-Consumer advertising got the best of me The Spicey Cicken sandwich is gourmet!! Ask for lettuce & tomato, they don't come with, just pickles... Enjoy! read more

Kentucky Fried Chicken Corporate should shut down this location. They serve old dried out chicken, the biscuits are rock hard, and the wait staff are rude. This is pretty sad because Kentucky Fried Chicken used to have the best chicken nice big juicy pieces and a terrific product. Now it's no good and every time I go to this particular location I ask myself why? I've decided I'm going to get my fried chicken from Popeye's from now on. I feel like either do it right or don't do it at all. read more

Atmosphere - n/a Value - 4 Service - 3 Food - 5 It's a fast food restaurant so I'm not going to comment on the standardized interior. I also want to note that I'm only commenting on the new chicken & donut sandwich. This KFC started off by forgetting an item from my order, so not a great start. The sandwich itself is pretty damn tasty, albeit a little expensive. The best part of the sandwich is without a doubt the donut. I don't know if they make their own donuts, but when the sandwich is fresh, the donut comes out hot and with the outer layer a little crispy. This is so much better than a dunkin donut in my opinion, because there's more complexity and texture in the donut. In addition, the sandwich I received did not skip out on the chicken itself, and the sandwich as a whole is very decadent and rich. You may need to order the combo or get a water so you'll have something to wash it down with. read more

KFC - Chicken & Donut Sandwich - Fast Food Near Me - Germantown, Maryland

I completed a survey for the wrong location ( Rockville). This is the location I received the fresh fried chicken and good customer service. I want to give credit where credit is due! read more

Tried this place again. It was really a mistake. What's sad is how awful the food was. You could taste how everything was from a box. Every taco shell was broken. The chicken was stale. And I had to sit and wait in the parking lot for them to being it out because apparently fast food isn't fast...... read more

Let me just start off with the dry biscuits. Oh and as you can see they are so flat and hard. Then in the second picture I ordered the K14 which is the Sandwich Combo and I got this dry mess. Hot mess is what this is. Do better. read more

KFC - The most flattest biscuits I have ever seen and they are dry. - Fast Food Near Me - Germantown, Maryland

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Sorry but if you cant comprehend english you should not be working a drive thru.They get orders wrong every.single.time....Then they have an attitude at the window when you get the wrong food and have to correct them.The worst is when they pretend that they understand you and then proceed to give you whatever tf they imagine you wanted. read more

Person who took my order didn't fluently speak or understand English, gave me unsweetened tea after I specifically said sweet tea.

I don't usually give fast food restaurants a one star but this place definitely deserves it. Last week I went to order a popcorn chicken finger combo and somehow they said the soda machine broke. That's fine, until yesterday I went, I asked the lady on the speaker for ranch dipping and there was none in the bag. They done that twice too. This establishment needs to get better management. read more

They ran out of plastic utensils, again. Really?? Rating is for hot and fresh food for $5. Their slow service appears to be characteristic for all KFC locations in McCo. This is also a Taco Bell. read more

Believe it or not, haven't been to this fast food restaurant in years even living near the area. Probably my third time in over a decade. Now I remember why I rarely visit this place... Ordered a Famous Bowl, a 3-piece Chicken Tenders meal, a Nashville Hot Sandwich, 2 Coleslaws and Mashed Potatoes with extra gravy and a couple of drinks. First off, clearly said I wanted 2 sides of Coleslaw. Secondly, told them Mashed Potatoes with extra side of gravy. And third, wanted hot sauce. However, all 3 were missed when receiving the order through the drive-thru. Had to go back through the drive-thru and wait in line in order to point them out that they missed those 3 after checking the bag in the parking lot. Not a huge deal, but a little inconvenient. Then after getting home and opening up the Nashville Hot Sandwich, saw how small it was! Even smaller than a small side of Coleslaw! Hilarious!!! And it wasn't even hot or spicy. What a disappointment... read more

KFC - Nashville Hot Sandwich and side of Coleslaw. - Fast Food Near Me - Germantown, Maryland

About a month ago, I was there. And had chicken sandwich and it was so overcooked it was like leather. Couldn't even take a proper bite. I tried again a couple weeks later. It was a great one. Yesterday, tried it again. This one was just like leather again. It was so bad. I have no idea what's wrong with this place. Certainly not the end of the world stopping going there. Its terrible for you anyway. :) read more

I had some Georgia Gold chicken from here and it was very greasy and unappealing; I felt sick the following day. Another time, I arrived late at night wanting something to eat. An employee saw me and ran up to the door and rather than welcoming me inside, locked the door right in my face, even though it hadn't reached closing time yet. I guess they didn't want my money or patronage. Only reason it avoids getting a one-star rating is because I reserve that for maliciously bad service. I'm going to be generous here and just assume that the shortcomings here was just due to gross incompetence. read more

This is the only Taco Bell near by that my truck can fit through. Love the Taco Bell KFC combo. The food is always good

Everything in my order was just stale and bad. Biscuit was hard and fries was somehow very chewy.

Worst fast food ever in USA and worst service in the world that why KCF cat compete with McDonald's. This first time order and the last time order from KFC. If u like bad food and bad service come here again read more

it was awful.... i ordered nashville chicken tenders and they gave me chicken strips drizzled in hot sauce. read more

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If I could give less than a one star I would. Order was cold, food was obviously not fresh and proper covid procedures not followed. Steer clear of this location read more

Every time I come here I end up waiting well over 5 minutes in a basically empty drive through. I usually avoid coming here but it's the closest one to my house. read more

They got my entire order wrong because the person taking it has trouble understanding me. I'm going to try the other kfc next order.

This location is a combined restaurant KFC/Taco Bell. DO NOT GO HERE IF YOU ARE CRAVING TACO BELL! I guarantee you that you will be disappointed. First of all, the service here is slow, so be prepared to wait. The KFC side is okay....not bad, but not great either. This restaurant seems better functioning as a KFC, than a Taco Bell. Every time that I have gotten Taco Bell here, the quality and quantity was not adequate. Tacos were like an empty shell with barely anything in it. Bean burritos were mainly the tortilla. Where's the quality control in this place! I have learned that if I crave for Taco Bell, I need to drive a few miles down the road to the Taco Bell on Crystal Rock (near the theaters). It is well worth it. Otherwise, might as well just throw your money away and starve. read more

If you want to wait 20 mins with only 3 cars in front of you this is the place to go. Also of you enjoy bad customer service. After waiting 20 minutes I got no apology and I asked why is it taking so long only to be told I don't know u can speak to my manager. I mean it's simple it's not hard I worked fast food as a teenager. Because it's close to my home I got there once in a blue moon. But every time I've gone there there's always an issue from cold stale food to waiting do damn long... This location lacks good service and food this was the last straw!!! read more

This place is a joke. We waited in the drive through for over 20 minutes and no one took our order. When we made it to the window, the gentlemen was like my bad. He took the order and told us to go park and they would bring the food to us. Since then I have watched several cars go through the drive through and well I'm still writing this with no food. I would have Left by now but they already took payment. Still debating leaving. DO NOT GO HERE IF YOU PLAN ON DOING ANYTHING ELSE WITH YOUR EVENING!!!! read more

Coworkers are friendly!!! They told me to pull over to park because the pop corn chicken wasn't ready.. Yay my friend is getting fresh batch. The guy came and delivered the food to our car . I've asked them can I get barbecue sauce . He said its in the bag . I said woah he's a mind reader . My food was delicious and the cookie .. 5$ box is worth it ... read more

Service was slow and the manager who took my order seemed frustrated and rushing through everything as if customers were a burden. The place was dirty and no clean tables to sit at. Bathroom out of paper towel to dry your hands. The food was fresh and hot which was the only good thing from my visit last on Friday. read more

Fast amd cheap a 10 piece meal 2 sides and then 2 more large sides 20 couple dollars and when I pulled to the window it was there ready thats what I like in fast food read more

Staff was rude,,no thank you s.... stopped 2nights in a row trying to get a pot pie..told they were out...staff acted like they were doing us a favor... slow slow slow..... read more

A few months ago I drove off after repeating myself in the drive thru 5 times, yes, 5 times. I would think this store manager would put someone in customer service positions that can speak English. Tonight we were craving KFC and against my best judgement I went to this location. Drive thru again and no problems yet, a little slow but they always were. I got home, 5 miles away during rush hour to find out they skipped a side dish. I went back and 15 minutes later arrived to get my side. My wife texted me a few miles during my return home to tell me they screwed us out of two pieces of chicken. I am finally done with this location. read more

I went here yesterday and specifically asked if the hot wings were fresh and was told yes. I did look at them and they look fresh. Drove home to find them hard when I tried to pull the meat off of the bones. The biscuits..........hard. The only reason they received one star is because of the speed if service. The only reason I am writing this review is because the same thing happened a few months ago. After doing the customer survey, I thought they would have fresh food all of the time. Apparently not. read more

It has been some time since I have visited a KFC only because I prefer Popeyes. Don't get me wrong, I used to LOVE KFC when it was Kentucky Fried Chicken and you could choose from original or extra crispy. Those were the good ole days and they are LONG gone. The drive through employee was a dipwad. I placed my order and all he heard was 8 PC. I had to repeat everything slowllly for him. The sun was shining bright against the menu board and I couldn't see the sides. I knew I wanted mashed potatoes but asked if he could give me a sec and he said "cole slaw"? I said no just a minute and he was like "ok calm down!" I said I am CALM trust me! Then when I or to the window I wanted to add a tea to the meal and he said we don't have tea just blah blah soda. I said I don't want soda and he put his hands up as if to say "excuuuse me". While he was being a dipwad I was dialing his manager because the number was on the window. Told the manager I wouldn't be coming back because of his employee's attitude. The manager was very nice and offered me a free dinner the next time I went back. I got home started getting everything out for my kids, sat down to eat my chicken and it was DISGUSTING! Free meal or not, I am NEVER going to KFC again! read more