I was at the T-Mobile store next door and I was hungry too. It's been years since I ate and I knew they had inexpensive meal deals starting at 7 bucks. I ordered the Chicken snacker, chicken nuggets, fries, and a soda plus for an extra 4 bucks a side of corn. The meal deal was pretty good for the price. This place was busy with customers coming and going but it's not the best fried chicken in my opinion. Cons: Do Not order the CORN it is terrible and for the price a complete rip off. read more

I'm reviewing my recent visit to KFC solely for one reason...they finally brought back the hot wings and potato wedges! It was honestly a travesty that KFC even got rid of the hot wings and potato wedges back in 2020. The potato wedges were my favorite non-chicken item on the menu! Thankfully, they are fully restored to their former glory here. Staff here were really friendly. I was pretty nice to him and I'm pretty sure he hooked it up with some extra potato wedges. Good stuff! read more

KFC - Hot Wings and Potato Wedges - Fast Food Near Me - South Pasadena, California

I go to this location occasionally but only because it's convenient And sometimes I need some fried chicken The service and chicken quality are consistently below average to poor The chx here always tastes like they've used half the herbs and spices. And the coating is often soft and greasy Undercooked The woman who I believe is a manager nearly always annoys or upsets me She's rude and dismissive I need to quit this place The Soto and Altadena and Lake stores have consistently better quality chicken but they're a bit of a trek Broadway Lincoln Heights is about the same quality as SoPas but the workers are much better read more

GOOD: Worker upfront had no hesitation to help me with a messed up order! BAD: Wait time, with no greeting. read more

The staff doesn't use any gloves to handle the food. I watched two of the employees handling orders with their hands. They alternated between handling the register and assembling orders. In addition to that the service is super slow. When I showed the associate my online order he didn't believe me that I placed an order. It was a really bizarre experience. Even after showing my confirmation email he was acting strange. I wouldn't recommend this location. read more

I am so jazzed that you brought back your potato wedges I love your potatoes and love your original chicken I'm glad you heard the consumer you are on the right path Ty read more

The food is absolutely DISGUSTING. I got a 4 piece combo and the chicken was greasy, mushy, and tough all at the same time. The biscuits looked burned. The owners clearly don't care at all. I was so extremely disappointed. Well, at least it was expensive as hell too. Disgusting. read more

Date of visit: August 20, 2023 Location: Next to a Starbucks Parking: Free parking in the lot behind the restaurant Seating: Indoor and some outdoor seating available Offerings: Chicken Meals/Combos Sides Desserts Drinks Etc. Selections: Fill Up Box We decided on getting this option since it had chicken piece (one leg, one wing, and two breasts), biscuits, fries, nuggets, and four different sauces, which were BBQ, Ranch, Honey Mustard, and KFC sauce. It was a nice variety to split between the two of us and we definitely had enough leftovers to last for the rest of the week. My only thing was wishing there was more crispy bits or at least crisp to the nuggets just like how crispy the regular chicken pieces were. Chicken Nuggets Combo Included nuggets, biscuit, side of choice, and a drink. Hubby wanted to get some extra nuggets on top of the ones that came in the Fill Up Box and it also gave me a chance to get coleslaw since that is my favorite KFC side and the orange soda that was available there in their soda dispenser. Experience: Finally stopped by this location after the hubby was craving a few hours before the storm was suppose to hit our area after coming from mass. The place was almost empty due to the upcoming storm and we were assisted by a worker that definitely didn't look like he was enjoying being there at the moment. But he took our order and we had our food within a few minutes and were back on our way home to beat the storm. read more

KFC - Fill Up Box - Fast Food Near Me - South Pasadena, California

awful customer service. I had a promotion for a free chicken tender box with the purchase of $5 or more. when i.asked the mgr Jana how to redeem it she just shouted at me that they weren't a participating location. when I said I think they are she just repeated the same and walked away. i then went out to my car and ordered it through the app for pickup and was able to redeem the offer. when I went in to pick it up I showed the mgr Jana that they were indeed a participating location and she just shrugged her shoulders and walked away. no apology as to how rude she was. get a new mgr here because she's terrible read more

Very rude people at the counter . Went in to pick up a online order with my receipts . They told me the order was canceled . They Tried to say I ordered it before the store was open which should not mater as the pick up was for 1pm . They wouldn't even try to help me reorder it as it was an online order I guess . Like I said very rude . Will be avoiding this place in the future . To bad as it was convenient for us . read more

BY FAR THE NICEST KFC I'VE EVER BEEN TO. Wonderful, friendly staff although the man I presume is the owner could put a nice smile on his face. He's kind but the smile would mean even more. I've been to this location several times and not once have they told me I'll have to wait for an item as basic as couple of chicken breasts. Everything here is fresh, hot and ready. While I'm closer to a couple of other KFC stores, this will forever be my store of choice. Thank you to Huntington Drive KFC - you're amazing. read more

One of the slowest services I've ever encountered at a fast food restaurant. I do not blame the staff but I do blame the person who manages this location for not having adequate staff to run this location. How is it that you only have two employees during the lunch time rush hours? I've been coming here for the last week and it has been a headache to wait almost 10 minutes to get somebody to help me out at the register. This is not fair for your customers nor is it fair for the understaffed location that you are running. read more

On Saturday 30 November 2024, my wife and I stopped by KFC on Talberts and Beach (close by WalMart) for lunch. We ordered a 4 pc combo meal an selected wings and thighs. There were only three ladies working... so the service was so slow. While waiting for the food to be cooked, we saw one of the workers picked up a piece of uncooked chicken the she careless dropped on the ground, put it back on the big tray and put the whole tray in the oven. Her action was so fast so we did not have time to pull out the cell telephone for a photo. Our foods taste so bad and cold... we did not want to create any comotion... so we threw away more than half of the meal to the trash... but unfortunately... few hours later on the same day I had a very bad diarrhea... and my wife got a bad stomach ache... Your 4 pc combo meal was the only thing we ate at lunch. We will remember that KFC and will never go back there. read more

LOL this is really a low budget KFC place and it definitely does not deserve the area it has. I use to come here and the guy (normally has AirPods in his ear) NEVER messes up. He was very chill. But I guess they hired new people who need to know their menu more efficiently. Anyways I always order the same thing, which is the Big Box Meal #6. I got home and had saw that I was missing colesaw. I called the place back and they said I could come and get. OKAY SWEETHEART THAT ALREADY IS 20 min drive, but I really wanted my colesaw that THEY FORGOT TO INCLUDE, so I went back. The lady said that we ordered the 3pcs Chicken Combo and that it comes with no colesaw. She said that we told her we wanted the 3pcs Chicken Box and she said "yes but we have 2 of that and when I asked u what side did you want, you said mash potatoes." NO GIRL YOU DO NOT HAVE 2 types of the 3pcs Chicken combo. YOU HAVE A "3 pcs chicken BOX" and a "3psc chicken COMBO." How is it that the boy always understood the difference and you cannot?? COMBO AND BOX ARE DIFFERENT WORDS. And yes we did ask for mash potatoes for the extra side, BECAUSE THE BOX COMES WITH COLESAW SO DUH OF COURSE WE WOULD ASSUME IT COMES WITH IT. THAT IS NOT IT. For her inconvenience of knowledge of her own menu, and for us driving BACK for our missing item and their lack of knowledge, she did not warm up our food. We said "could you warm it up because it's been 40 mins and it's all cold." And she said "no I can only warm up one of them, which is the one missing the colesaw." LOLOLOLOL f that so we asked for a refund. It's funny how they can't reheat our food for THEIR INCONVENIENCE and they would rather THROW it in the trash. LOL definitely writing to Corporate about this behavior. The refund took about 10 mins because the manager was no where to be found. The manager didn't even show any sympathy or care. ON TOP OF THAT ALL, a woman came in and told them that she was missing a corn in her item LOL. Like man, yall really suck that much? How is this place still open?? THEY do not know the difference between the word box and combo so just be careful for that and make sure to get a receipt because they don't like to give you one. KFC ON NEW ON ALHAMBRA HAS BETTER SERVICE BECAUSE THEIR ACT COULD NEVER COMPARE TO HERE!! :) read more

KFC - Fast Food Near Me - South Pasadena, California

This is by far the worst kfc I've been to cu stomer service wise. Nobody greeted me. They literally kept looking at me while I stood there waiting for someone to take my order. Never said a word. Took about 3 minutes before she finally took my order. Once I got my food the strips were hard and not edible. read more

I ordered the Jack Harlow meal and it was delicious. Looks a bit odd tho. read more

KFC - Fast Food Near Me - South Pasadena, California

Andre Edelstein, one above, and beyond in order to help me in my class of students to have a special catering and ring the Restaurant experience that made us a special night Irene, a wonderful night, and we appreciate all of their efforts, and 11 herbs and spices, Canon Harlan Sanders would be proud of this location read more

I was surprised to see only a 2-star average, but after going there I think 2 is appropriate given the service and lack of bathroom cleanliness. We came at 8 PM on a Friday, and there were a few other parties also there. It was ~4 minutes before we put in an order, and then another 5 before we got our food. Which was a 3-tender basket with the Hot Honey Chicken, a side of Cole Slaw, and a biscuit. Of course the biscuit was delicious, it smelled like butter and tasted like it too, fluffy and warm, just great. The Hot Honey Chicken was fried chicken with a sauce that was part mild hot sauce and part sweet (I would not describe it as honey sweet), slight twang, slight sweetness, with the spiciness being the dominant flavor. The cole slaw is a bit better than at other similar chains (like Popeyes). read more

KFC - Hot Honey Chicken 3 Tender Basket with cole slaw and biscuit - Fast Food Near Me - South Pasadena, California

The service was horrible. I just walked in to order my food and as soon as I said what I wanted, the cashier looked at me like I was stupid. I could tell she didn't know how to use the cash register so the store manager came up and she looked confused too. They both were acting as if I was inconveniencing them by just ordering food. I am a black man in a not-so-black neighborhood so I don't know if it was because of race or just poor customer service but I felt very unwelcome there and I will not be returning. Every once in a while, while they were preparing my food, they would look up at me like they were annoyed or didn't want me there. Stay away from this KFC, there's a better one on New Ave in Alhambra. read more

They gave my fucken order to someone else. Then when I called them on it they played dumb. I'm standing right in front of you, don't look at your screen and play dumb. And then refused to do anything about it. What the fuck is wrong with this place? This was my first time at this location, I'm new to the area, and if that young lady manager that I spoke with is any indication of how this place is run I don't understand how this place is still open. Don't give my order to some dipshit door dash person without checking please. read more

Filthy. That is the dirtiest fast food restaurant I've ever been in. Tables a mess, trash and food all over the floor, the beverage station disgusting. These store operators need to stop using Covid as an excuse. The people working there don't deserve the minimum wage they are making. I'll never go back to this location. read more

KFC sides, in my opinion, taste better than Popeye's sides. However, the actual fried chicken, in my opinion, tastes better at Popeye's. Moving on, the staff was meh. Sometimes I get the original crispy and other times I get the extra crispy. The parking lot is not that great, it's a pretty busy traffic/car location, but otherwise empty if you come during non-peak hours. read more

3 times not once...not twice 3x's ( my fault) for ordering with them yet again). It is partially doordash's fault for not having their drivers check orders... one time shorted the order chicken..chicken? Geez 2nd time coleslaw instead of mac n cheese. 3rd final time we ordered 4 mac n chz and corn for a party shorted us 3mac n chz...went to take order back and the( young, tall, thin, thin moustache) male employee read the receipt and said " this order is correct"...please re-read the quantity's of each item. No apology literally "oh"...walked away and goy items. I know this is fast food and you shouldn't expect much but come on really....do better. An empty location take an extra few minutes to check orders... before you kill all your business. read more

If I could give them 0 stars I would. First of all it looked so beat up inside, I understand it's covid but for it to look the way it did was crazy. The lady that assisted me was nice but order a number 1, crispy. The supervisor lot manager came out with a bucket to get ice from the fountain machine, how unprofessional. Before grabbing my food I asked to used the restroom, she was rude when she said no. About the food- I get to my car to eat the chicken taste like it was microwaved in grease, the chicken was far from crispy. I didn't receive and condiments, no jelly , honey, ketchup, nothing. But a nasty cookie that I didn't order. I just threw it away. Popeyes would never. read more

KFC use to be good and big..now it's tiny but still has a flavor. But the chicken is drenched in oil and small. The biscuits were my favorite and still are just they are tinnnny now! The mash is creamy still and the gravy is good. The mac n cheese is good still. The prices are high still although. The corn is good still. I don't understand why KFC is still getting smaller. People love it but the size isn't worth it. The workers here are eh. And the services is fast. So if you want to try KFC go ahead n enjoy read more

Ordered a bowl and all I see is gravy and Oil. Not much mash potatoes and so less chicken and corn. It was gross. Twice already and I'm done with this place. read more

This KFC branch is still open, the other KFC on Valley Blvd closed down this is the only KFC is still around. The chicken is pretty good but the biscuits were dry I was disappointed but they did have the $20 family meal. My wife and I brought a family meal for my mom I think it comes with bunt cake it didn't with $4 more you can get it read more

See all

Horrible, food tht I ordered ws never delivered by grubhub, they lied and said tht they had left it outside the main entrance, never did.

Fried chickens taste so so, kind of oily and not crispy as I ordered. No choice of ice cream and we can't order only 1 pc of chicken without the sides. The cashier who helped us was not friendly. Didn't look happy with customers. Parking is so easy at the back. read more

See all

Rude customer service , do NOT Acknowledge you as you stepped up to the counter, if you ask a question you will be ignored.

No wonder this place is almost negative star! I read some of the bad reviews and I have the same experience. The cashier Christine was like a mannequin cause when you asked her questions she will just look at you at least the mannequin has a smiley face but she has a frowning face. If you don't like this kind of job just stay at home. I was being patient that she was not accommodating but what is so annoying is that she and the other guy with her didn't give me my complete order. When I got home and was looking for the missing order and called the location 10 times and no answer at all. I live close by so I don't think they were close yet. The people working there are thieves then if I see a lot of reviews with missing orders!!! Shame on you who owns this location!!!!! Teach them what is right or you don't know what is right too!!! read more

terrible service. brain dead, room temperature IQ employees. tried to charge me for twice for the order they got wrong. I never left a yelp review but my service was such trash that I needed to leave one here read more

This branch is really close to my parents house so I frequent this place. Honestly, I am not a big fan of KFC chicken but my mom likes it a lot. Not to mention that we get a lot of KFC coupons in the mail so I guess it is very convenient for many reasons. Their service is just OK. It really depends on the day you go because some are very attentive and kind but the others are not responsive and just quiet? Anyway, their hot wings are not good at all. Their batter is like so dry and you can tell that it has been fried for so long that batter part just cracks. It is kind of hard to explain. If you are in the area, just drive a little more and go to Popeyes in Alhambra or Church's in Pasadena. read more

First time at this location and they do not have original recipe and made me wait for 15 minutes. How disappointing is that! There is no reason for me to be at KFC if it wasn't for the original. However, the chicken and biscuit came out fresh and juicy. read more

Staff prepared food and worked register the same time. They accepted cash and didn't changed their gloves and touched the sandwiches right afterward. Dollar bills are the filthiest so this is completely unacceptable practice in the days of COVID pandemic. read more

Rude & deceiving! Older Hispanic lady was rude. When I asked question that she didn't feel like answering. $20 fill-up yeah right only online. I order an 8 piece for $17.99 she told me she was going to add $3 more for breast. I told your sign should say that. Last time I'm coming to kfc! always read more

Shit if you could post minus i would do -0. This is the worst place ever. Service is horible and their prices are ridiculous. Been woting for over 35min. For dam nasty fried chiken. So frustrated. read more

Very disappointed in the service i got today at the So. Pasadena KFC. I had a coupon for a meal and it says 3 large sides, so I think I can choose any side. Low and behold I am told that I can only have the ones on the picture. When I pointed out that it DID NOT state that on the coupon, he said it shows it in the picture. I again pointed out that the coupon does not specify, he said the signs in the shop and the picture make it specific.  I was very dispoinyed that THIS franchise took it upon themselves to make up the rules. I will NOT be purchasing from this KFC again! read more

KFC - KFC Bullshit! - Fast Food Near Me - South Pasadena, California

It's my first time here today on Halloween! I had a great experience here the food was good the employees was nice! I don't know why there's so many bad reviews. You just need to experience it for yourself. I would come back here again. read more

Order online at 6:20, app said will be ready 6:35-6:40. Drove to the store, got in line, 4th person in line. After 20 minutes, the first in line wasn't even being helped. He got upset and left. Then second in line asked if they were going to take his order, a staff looked at him and said, sorry, we're super busy. Meanwhile there's a GrubHub person standing at the counter kept saying he's waiting for his order. He was being ignored as well. Second and 3rd person walked out. I was up, by now, it's time to pick up my order. Told him my name, they all looked up at the screen and said it would be 5 more minutes, I stepped aside and waited. 3 more customers walked in, miraculously they all got their order and left. Finally a staff came to the counter told me it would be another 10 minutes. I already paid for my order online, otherwise I'd have left. 45 min later, I got my bag, ready to leave, but the bag felt too light. I looked, and there was only half of my order in there. In short, first and last time visit to this location. Customer service definitely not their priority! read more