I love this KFC their food is really good it also has a A&W inside as well. Maria is the head manager she is very sweet and helpful I always look forward to seeing her she makes My day even better. The food is always hot and made to perfection, my favorite thing to get there is the spicy chicken sandwich and fries and a root beer float yummy. They are clean inside with lots of seats and space the prices are decent and they always have deals on their family meals. Stop by and grab some tasty food and say hi to Maria they gorgeous lady behind the counter. read more

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The staff there are rude to door dash drivers. They block drivers from going there or receiving orders. They say you're rude for double checking on orders and make sure to see what order you have and the last initial to block you.if I were you I'd decline orders from them. read more

Better than ever! I ordered ahead of time online. It was all ready right on time. Everything was great and thanks again Yuri!

They've done a great job at cleaning this location and hiring workers who really care about the quality of the food they're sending out as well as the appearance of the dining room. My food came out hot and fresh, the chicken was crispy and meat was juicy. The manager had to explain to the cashier how to input my coupon but she did and I was in and out of the restaurant in under 10 minutes. read more

KFC - 2 piece combo $4.99 - Fast Food Near Me - West Sacramento, California

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It's a solid location Foods always great as well as utensils are always there Service workers are kind and attentive What more could you ask read more

Wtf is wrong with this location? Never again. 12/27 the mashed potatoes and gravy literally tasted like shit. Like as if they poured sewage water into the mix. You can even smell it and the gravy covered it. Had to spit this crap out and save myself. Don't eat here. Some dirty a** people here. You can serve me some dried up chicken...but not this s***. read more

Nothing bad to say about service or food, they've really turned things around here, especially with local in store management. My gripe goes to corporate, the prices are just WAY too high. Chicken prices have NOT gone up, and are frankly the same as they were a year ago. You have less employees, so no excuse for $20 an hour. 3pc chicken combo for $14.69????? 3pc chicken tender meal for $14???? 8pcs of chicken only for $25???? WTF You priced yourself out of the market being DOUBLE where you should be. I love this place with the newer management, but man, I can't afford to eat here anymore, plenty of other much cheaper options. read more

Maria in the drive-thru provided excellent customer service. Genuine and polite with attention to details. Perfect experience. Thank you

This place is terrible there always parking cars to wait for food the tell you 7 minutes it turns into 20 min wait I I would never visit again . They need to bring new management or something . read more

They make the best chicken pot pies, we love them. I thing everyone should try these pies.

The manager who assisted me was ever so nice and friendly, and process my order very quickly. The food was as I expected, warm and delicious. Although I brought the food home, I didn't make note that the restaurant was extremely clean and well kept. read more

thanks yurip for being helpful and very friendly:) food was delicious As well ! Will definitely be back.

Super helpful and friendly helped me pick out my order and suit it to how much I was spending

Maria is the best, maybe the best KFC employee ever?! Best customer service I've ever had at a fast food joint.

I decided to order the chicken wraps. I got the spicy one and the original one. They were both warm and pretty good tasting. I wish that they had slaw in the original one as well. I need to make sure to ask for it next time! The woman in the drive thru window was kind and very prompt. She made sure that I got all of the sauces that I asked for and made sure to give me my receipt. I gave the 4 stars due to the fries being cold. It was sad that they were cold, when they are normally really hot from here. read more

KFC - Wraps and sauces - Fast Food Near Me - West Sacramento, California

There's fast service customer service support was great air conditioner works I love the chicken sandwich

Came to this establishment and the menu light was off and I was told they were closed and they found out they were open and the lady in the drive-through told me to park in the front because of a timer and there was nobody else behind me or in line And I've been sitting outside waiting for my food for 30 minutes never coming back to this location don't come here ever in life unless you want horrible Customer Service like who hired these people read more

oh my god. Just stopped by purchased over price mini chicken sandwich( just chicken tenders between bread). No sauce or mayo. Six pickles on one not on the other. I'm starving an busy driving out of town. I eat one no flavor chicken cold in middle. Second one has plastic wrap pieces in it. No one answered the phone I can't go back. I haven't been to any KFC in years i definitely won't be going back. I even asked for bbq didn't have any ask for what they had I was told it would be 0.50 each. Wow. Never ever. Wonder if I gave this to one of my grandkids or my dog. With the plastic. I don't do fast food but I was thinking it KFC. Should not be a big issue. I was wrong. Who ever reads this. If you want chicken don't go here. read more

KFC - Mini KFC with plastic wrap an cold Chicken Littles Combo - Fast Food Near Me - West Sacramento, California

I hadn't been to KFC in a long time. So long in fact, I didn't know grilled chicken had been discontinued! Whaat!?? It was our go to. So I looked on the menu for a sandwich option. Not one that isn't fried. My order was messed up, and I did call about it. That's no so much my point. It is about quality. KFC needs to step up their game. Why not keep quality standards high? Of the two chicken breasts one was had only a couple of small bites of chicken on it. Literally the bone and coating were more than the meat. The second one was better but not as big as previously. The biscuits! Wow. Smaller, flatter. Crumbly, not appetizing and NOT the good biscuits I used to love. KFC is a legendary brand. With all the new chains and healthy food options popping up on a daily basis, wouldn't it make sense to keep your quality up when someone does choose you for their chicken meal? IMO too much "sauce" in the coleslaw makes for a messy attempt at . opening the lid and a lot left over and wasted in the bottom of the container. But Gladly still tasty. C'mon...KFC....step up your game. I want better for my $16.00 (3 pc and one extra biscuit and coleslaw. ) Training needed for the order taker. I'm not complaining about this location. read more

I was helped by Maria who was very cooperative. She gave me accurate options and ETA for my big order of food. She provided an ample amount of different sauces. Keep up the great work read more

Terrible service. We drove up and asked if they has spicy chicken and were told no, so we ordered some tenders and were asked if we wanted regular or spicy. Thought they didn't have spicy. They respond that it's a spicy sauce that they put on the chicken to make it spicy. Wow. We also had a Large Diet Vanilla Root Beer with our order. The person at the drive-through handed us a medium, so we asked if it was a Large. They take it back and we could hear it thump into a large trash can. They hand us a Large, so we ask if it's a diet. Again, they takes it back, and we hear a large thump noise. No "sorry" and certainly no smile at all during this visit. It's a little out of the way for us, so we might as well skip coming back here and just go to Sacramento propre for good chicken. read more

Ordered the Hot Mike's honey tenders and there was hardly any sauce. Was disappointed.

I ordered a 4 piece chicken tender meal from this location, the chicken looked and tasted like it had been sitting for hours, chicken was dry and coating was hard, couldn't eat the coleslaw because it tasted like it been sitting for days, horrible food and I paid $16 for this crap, i don't give reviews but this was ridiculous, l can't even believe they would dish this crap to the public, -5 stars read more

Nothing much to report, KFC is - well KFC at pretty much all the different locations. Only difference is the customer service you encounter, the wait time until you receive your food and of course, the quality of your food. Only once in a lifetime craving for KFC hit today, and it just so happens that we had a coupon for 9 pieces of drumstick/thighs for $9.99. So my visit consisted of going through the drive thru, placing my order and then receiving my order all in under 10 minutes. In following Covid prevention precautions, the workers do not reach out for your payment, instead they stick a dish out where you either put your money or coupon. But they do recommend paying with your card. The Original Chicken was soggy - I remembered why I never ordered this. The Extra crispy is where it's at. Although some pieces were heavily thick - the extra crispy has a lot of flavor and the pieces of meat are bigger. This location has good customer service through the drive-thru. read more

Super bummed out to order a full 8 pc. meal to have a bunch of gravy spill all over everything since the lid wasn't on properly. Gravy all over everything but the mashed potatoes; including my car and pants. read more

KFC - Gravy spill - Fast Food Near Me - West Sacramento, California

Can you tell me how the prices keep going up & the size of the chicken pieces & biscuits get sooooo much smaller? I understand that food prices all over are going up, but it would be nice to get what ur paying for! read more

I was given food that had been given to someone else that took the chicken outside for several minutes and then brought it back because it wasn't their order. The employees tried to hide the fact that the chicken was returned and then given to me. They said it was different food but they never took anything out of holding ovens, they took it around the corner where they just rebagged it and then walked all the way around the center island and then handed it to me. I couldn't eat ir, my guests at my house ate some and I thru away the leftovers. Very disgusting. I'll never go back. read more

What the living BS was this waste of money!???? Contacting corporate for this one and would like to hear from a manager of this location!! Ordered 3 meals, plus a cheese curd. Was told to wait in front. They needed to "make" the patties and the cheese curds. It was going to take a few minutes. Okay....I like my dood hot, I'm happy!! 30 minutes later and multiple people AFTER us served. Guy comes out with a small bag. We ask where the other bag is, gives us attitude and tells us we only ordered 2 of the 3 meals, plus cheese curds..... Ummmmm, no. We show him the receipt. That diffused quickly. All of a sudden, 2 minutes later, he comes back with the remainder order. What happened to this whole it taking a ton of time to make the patties....? Fries are cold and hard as rocks. Very little given. Gross as all disgusting. Sandos are cold. Cheese is hard. The meat tastes off. Whole meal inedible. Tried calling the store, can't get through. Literally called back 85 times. Calls not going through- line busy, see pictures. At this point, it's a waste of more time. I'm tired, hungry and so disappointed. Super nasty food. read more

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I had a bad experience once before at this KFC AND ITS BEEN A LITTLE OBER 6 months so I thought I would try again today. Bad, bad, BAD DECISION! I ordered two things only and both things were a disaster. The chicken pot pie was dehydrated with no sauce inside. Then the apple pies had salt all over it! SALT! Really? No stars at all if they didn't force me to put one to post. read more

OMG. People were driving up to this location expecting to wait at least 30 minutes in the parking lot for their orders. When we first pulled up the lights were off, the drive through was blocked and the guy in the pic was hanging out in the front. Fast forward two minutes and the lights are on and this guy is picking up or a delivering an order if you know what I mean. read more

KFC - What else are they "serving" at this location? - Fast Food Near Me - West Sacramento, California

Came to this KFC Tonight to order number K8 (5 piece chicken tenders with a soda, fries and coleslaw and Biscuit) They forgot my biscuit and my fries were not full. I politely asked ASAG the cashier if they can fill my fries, she came back with 4 fries. Does it look like 4 fries will fill this up? I paid $13.74 not for my food to be half ass empty. ASAG (that girl right there in the photo) decides to yell at me " YOU CAN GO NOW! YOUR HOLDING UP MY LINE AND MESSING UP MY SPEED." I asked her for her manager's name. She said "Jojo" then I asked her for her name. She said "you don't need to know my name, you can go now!" And shuts the Window on me. Well well well.... girl bye, your name is on the RECEIPT! Receipts don't LIE! Then, the red colored hair guy came and was very kind and polite. He offered to remake my fries nice and hot and full. But at this point, Im so upset over the situation I kindly refused, because I don't know what this ASAG person would do to my fries. ASAG needs to attend anger management and customer service training. or just be fired because this is not how you speak to a customer nor act.The person with the red colored hair, needs a promotion! read more

KFC - MEET THE CASHIER ASAG! RUDE! - Fast Food Near Me - West Sacramento, California

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Customer service sucks in this KFC location. A lady with Indian accent took my order in drive-thru today, she was not even talking to me, lol. She was rude and unwelcoming against my polite greet. Very disrespectful employee. I work around the area and take my lunch there, but not anymore because of that employee, sorry KFC. read more

Ordered 4 piece chicken strips combo. $15. Cole Slaw was yummy. Biscuit was good. Chicken Strips were awful. Cold and hard as rocks. Gave them to my dog. Will never go back. I usually only give reviews that are positive but good was so bad I had to review. read more

Ordered KFC through GrubHub last week. The process was easy enough. The delivery was about 10 minutes longer than listed (though it was raining). The order was accurate. The quality... There was what appeared to be a "ramen" noodle in the chicken tray (see photos). How does a noodle get INSIDE the container? Was the cook just eating their dinner while making mine? Did the GrubHub driver stop to have noodles on the way, and decide to peek into my order? Did the noodle spontaneously erupt from the chicken? Or most disturbingly, was it NOT IN FACT A NOODLE?! Sadly, I didn't find this little bonus until I ate the pieces on top. Gross is about the best description I can give this location. read more

KFC - Why is there a noodle in my chicken?! Lifted off a tender and found a "ramen" noodle (God, I hope it was just a noodle) in my dinner. - Fast Food Near Me - West Sacramento, California

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Y'all must got me mistaken. I will wait for fresh prepared food. These fries look old as f*** and taste like old grease. read more

KFC - Extra crispy breaded chicken tenders - Fast Food Near Me - West Sacramento, California

Worst kfc ever! I just went and order a 12 pc meal and everything was salty like if they pour the entire salt container on the food. They also forgot to give me my biscuits. Will not recommend it. read more

The worst customer service I waited 40mn 3 workers on Friday night that's soo stupid owner read more

KFC - Fast Food Near Me - West Sacramento, California

got a meal for 1 person and they charged me $40 and gave me double of what i ordered, trash all over the floor, and extremely long wait for my food. Plus all the drinks were either too sweet of watered down too much. All the bathrooms were out of service as well. read more

KFC - garbage on the floor - Fast Food Near Me - West Sacramento, California

terrible kfc !!! Way Over Prices ....! And....never open on time ....they close.... way ...way earlier than they have posted close times at !!!!!!!!!! wtf ??? drug front operation most likely ? ....stay away !!! not worth stopping here anymore !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!.... (they don't care , so we shouldnt reward them with our business either !!! ) stay away !!! *they have a 1.9 star rating !!!..lol....what does that tell us all ...lol ???? stay away..... stay away........ read more

KFC used to be the gold standard in chicken. Now it's greasy, still love original recipe. For chicken too expensive. Service is what it is, eh. Inside facility another is what it is, not too clean. read more