Super helpful staff. Cute and unique designs for kids…read moreHate their return policy Also they need to add more varieties in boys clothing

Had a horrible experience at this location, my brother purchased 2 items I have the receipt and…read moregift receipt. I go to exchange the items and the employee says one items isn't on the receipt; weird because what do you mean? I take it as a misunderstanding and continue returning the other item, I ended up purchasing, (in cash also) a Disney outfit, a gift receipt is what prints out, not an actual receipt which I thought again was very weird. I had to ask for my receipt and why she only gave me a gift receipt? she looked at me and didn't respond just such a weird and strange experience please be mindful when paying with cash. Employee really made me feel uncomfortable.

If you're shopping for a little one, Kool Kids Couture is the best local, family owned clothing and…read morehome decor shop in all of the South Bay Area. The owner, Cathy, and her husband, are extremely helpful and courteous to all of their patrons. They have a very unique array of items that you cannot find at a generic box store. She's very helpful at helping you pick out items, whether you're shopping for family or as a gift. I love their box sets for infants and their candles as an extra treat for moms. I recently purchased the softest blanket from them... literally everyone has complimented the quality and texture. I highly recommend you shop local and start with Kool Kids Couture! Make sure to find them on social media to stay up to date with their inventory.

I found a cute organic summer cotton dress for our niece's new daughter. The service was also very…read morehelpful.

do not open credit card in childrens place with comenity bank, please dont!! comenity bank will…read morepurposely hide your bill and will drag your credit score so bad! and they will never resolve it.

On 03/13/2023. I made an online order for my 6yr old daughter from the children'splace.com . The…read morefirst order for my daughter, I had no issues, and the items are being shipping out right now. My problem is on 3/14/2023, I made a second order for my son, $566 worth of clothing approximately 55 items. My card was charged, and then less than an hour later I received an email saying that my 3 year old son's order was cancelled by there system. I was behind annoyed because these items was for him to have clothes to wear at school. I called customer service, and the rep states that my order was cancelled because their online order system recognized a pattern of unfamiliar spending activity, so the "system" cancelled my second order. It's funny because the system didn't recognize that I need a refund? They are funny, because that wouldn't even halfway rectify the problem their system created. I wanted my money back $566, I want to be able to reuse the "GET20" COUPON CODE, "THE $35 OFF YOUR NEXT PURCHASE" coupon code, that I got for my first EVER order, AND THE "25 PERCENT OFF the entire order" for opting into text messaging promotions, that I lost when you cancelled my second order. Also, I spent over 4 hours over 2 days picking out items, due to your slow website freezing over and over again. Children's place customer service told me that my funds should be back on my card by Sunday 3/20/2023. I'll update you if that doesn't happen. I had to dispute with my bank, and they said the process will take up to 90 days for dispute to be settled and to recieve a credit, if the pending transaction settles itself in the next five days, the pending charge of $566 should drop off and I'll have access to my funds. WELP WE'LL SEE. NOW i have no clothes for my baby boy and $566 less money to use, and have to wait up to 90 days to get.my funds back. The interesting thing is one of the items I purchased for my baby boy was a Juneteenth clothing graphic tee, so who knows why my order was really canceled, and I hate speculating, but maybe a hateful worker cancelled the items to be nasty, but the jokes on them, because I'm not buying anything else online.

The clothes are Zara are really well-curated with both fashion and trendy as well as classic…read morechoices. My issue is with returns. If you buy something, plan on keeping it! The counter downstairs is NOT for returns. For returns you have to go up the escalator to the 2nd floor and stand in line forever. My advice is to not make impulse choices and to try on the clothes you buy.

Horrible customer service. Employees stare you down as if they were bothered you're there shopping…read more The store was an absolute mess it was hard to walk with so much stuff on the floor by the kids section. I left after 2 mins because I was overstimulated with the chaos in there.

I've shopped at BYLT online before the store opened, and immediately I loved the clothes and how…read morethey felt, unfortunately my original order wasn't perfect and I had to exchange it, their online customer service was great and easy to work with and I had my clothes exchanged easily and without any hassle. 5 stars for that already. Now the store opened in Santana Row, and I am very glad it has, now I can buy and wear the same day! The clothes are the most comfortable I own and great for any type of activity, from relaxing at the house to a nice dinner out. The employee was very helpful and the store was clean and well organized. I'll definitely be back. I've had my original pair for a few years now, they have been washed multiple times and still look great. Yes they are a little more expensive but they are well worth it in my opinion for the quality you get.

I'm disappointed that this help page isn't claimed because that means no one who can do anything…read moreabout this will see it! I know this brand started primarily as a men's clothing brand but it expanded because of the overwhelmingly high purchase by women and they added women's clothing. This location is the only store in the Bay Area and I was excited to go in because my partner had such great things to say. The ladies section was small, but I was excited because the small selection was pretty cute! There was a total of 6 people in the store including me and my friend and 2 people who were already in the dressing room. There were two staff and neither had any interest in helping me and my friend. I had items in my hand and kept trying to make eye contact to get some questions answered. I walked to the register and the young man at the register looked at me and looked back down, not asking if I needed help. I walked over to the second young man and he looked at me and walked right past me. I said excuse me and asked if the table in front of the women's section was women's or men's because it wasn't clear and he said mens with literally no eye contact or any interest in helping me. If you know the reference, it felt very pretty woman so I went to Lululemon and spend an obscene amount of money and wanted to write this review so they know they lost a repeat customer. Big mistake, big, huge!

My favorite Carter's. I used to work at the European Wax Center, and I was pregnant. I would walk…read morepast it all the time trying not to go in Now that my daughter is here, we go at least once a month in store. The workers are so sweet and recognize us :-) I love the selection of clothes and customer service is great. We have such cute clothes for her

I went to store to return dresses that were gifted by my friend. My friend also handover me the…read moregift receipt. First of all, what a Horrible customer service. No one says, Hello or help on what needed. Second, they got angry when I had to return the item. Why??? Third, I never knew that my friend used her reward points to buy the gift. So when I went to return they said you will just get couple of dollars for this. I said but my friend pays a lot of me. So instead of explaining me how reward works they started shouting on me and telling me that they might need to call the security? Why...? Very bad. They are not helping at all. I wish can give them negative stars.

I was looking for plants and this popped up on Google. Once I walked in, I was immediately greeted…read moreand didn't feel pressured to buy anything. I spent quite a bit of time just looking around. I was interested in trying on some of the rings on display, and Stephanie opened the box and allowed me the privacy to try them on and make my decision (again without any pressure). She helped me pick out plants for my fireplace and I bought four lovely 3" ceramic planters that were on sale for $4 each! Stephanie and I chatted for a bit while I was checking out. Lovely conversation and experience. She packed everything beautifully for me since I bought a lot and she knew plants were going to be in my car for a bit. I enjoyed my experience a lot and came back a couple weeks later. Her partner was there and it was still a great experience -- I bought a couple more things. So far, I've bought multiple plants, planters, rings, and stickers from here and all have been great quality. 10/10 recommend checking out.

such a cute boutique in willow glenn! i adore the womens clothes, the healthy plants, & the…read morechildren's clothes! bonus points for having a mommy & mini line of clothing! every time ive been here, ive always been greeted with respect & kindness. great place to buy gifts for babies, toddlers, or friends! hit or miss with the pricing, but everything ive bought here has been loved by myself or friends! definitely a fun store to browse around in if you're in the area!

Genuinely a horrible experience. I placed an order for an item they didn't have in-store and I told…read morethem I needed it ASAP. The associate let me know it would arrive early morning the next day. I never received a call like they said I would so I waited all weekend and when I finally came to pick it up they had sent over the wrong size. The owner then forced us to go pick it up in Daly City if I wanted it that same day and offered no partial refund or even a discount on a future purchase. Will be blasting them on TikTok. Order on Stock X. Associate also made us uncomfortable asking us about our ethnicity instead of just checking us out.

Super rude, absolutely horrible customer service and such an overcharge for shoes. Yelled at us as…read moresoon as we walked in even though I wanted to check out the shoes, I had my service dog with me big German Shepherd but they let a small dog come in. I didn't even want to explain that my dog was a service dog he was so rude! Never going to shop here save your money guys. I don't recommend this place I highly recommend the other shoe place here called Fresh Society and super accommodating too. Also said they would call me back for shoes a few months back and never once did. Also looked at recent reviews looks like everybody hates it here recently

This was my first time visiting Uniqlo, and I was really impressed with how clean, organized, and…read morewell-stocked the store was. Everything was easy to find, and the clothes were neatly folded with plenty of sizes available. A few things took away from what could have been a 5-star experience. It was difficult to find anyone available or willing to help, and the fitting room staff didn't seem very welcoming. My kids are still young, and I wasn't allowed to go with them while they were trying on clothes. As the parent paying for the clothes, I'd like to see how the clothes fit before deciding what to buy. Instead, I was left standing outside, not knowing which fitting room my kids were in, which made me uncomfortable. I understand stores have their policies, but I wish the situation had been handled in a friendlier way. Checking out was also a bit confusing. I had around 15 items, and the cashier kept rescanning some of them, which made the process feel longer than it needed to be. I also asked for two bags since I purchased quite a bit, but I was only given one. Overall, I really liked the store and would definitely shop here again. I just hope the customer service is a little more welcoming next time.

This is my 2nd time walking into Uniqlo and my first time purchasing clothing. I took Gavin here…read morelast week to purchase clothes for his upcoming school year. During middle school, he had to adhere to a uniform policy but in high school it's free dress, so not only do I need to buy him clothes, I need to ensure his clothing is free of anything inappropriate. I walked around when he was in the fitting rooms and bought wide leg sweatpants and a sweater. + the store is bright and organized + sign up to be a member to receive sales and deals + checking out is very easy + staff in the fitting room area were nice + fitting room (at least the one I was in) was clean Might try to head back next weekend.

Had a great shopping experience at Carter's. The sales associate was friendly, helpful, and made…read morethe whole visit smooth and pleasant. The store had an amazing variety of kids' clothing, and the discount rates were especially impressive which meant a lots of great deals across different sections. We were in and out pretty quickly and didn't end up buying a ton, but we still accomplished exactly what we came in for, which says a lot about how well the store is organized. Everything is very clearly laid out, making it easy to browse without feeling overwhelmed. The store itself was extremely clean, well-maintained, and neatly arranged. Overall, a solid 5-star experience. Highly recommend stopping by this Carter's location if you're shopping for kids' clothing in the area.

I went to Carter store again for the first time in one year because I had a bad experience last…read moretime and I live nearby. I was desperate in need to look for a onesie pajama for my son, I was the only customer in the store walking in. There was two ladies I would assume one is a manager and the other one is an employee I asked the manager politely if they have onesie, she made me feel unwelcome and doesn't know what I'm talking about or even a onesie is, I asked her a simple question and her employee was very rude. She looked at me like I'm an annoying person, they seem personally bothered, I am a simple customer with a child , but she gave me an attitude. This was the scariest experience as a single mom, bringing my autistic son to the store and dealing with two amateur adults who works at Carter's people that do not deserve a job when I asked a simple question I think there is a discriminatory going on because the manager is White and the employee girl is Mexican and I am Asian. It was on Jan 6 2026 around 5 PM in the evening that I experienced this and I hope nobody experience like this and I don't wanna experience like this again or if I can make the smart decision to never walk into that store anymore . This was very scary I had to lie and say I will probably come back in February, and those two employees were talking behind my back and stare at me until I walk out of the door.