I had been going here for yrs, the service is off and on, very off when the ex-wife is there which is where the rubber meets the road and I will not be returning!! I was there on a particularly busy day, I ordered my usual Pho noodle soup with "rice noodles"!!! well upon 1st sip, I knew I had encountered Ramen noodles of the wrong kind...not rice like I had ordered. Again, it was quite busy and I couldn't get Tom the waiters attention to tell him my order was wrong, so I continued eating as I had to return to work. Well finally, when Tom brought my bill I explained to what happened, not asking for a refund or anything just informing him of the ramen noodle foil. Well he said Oh no, its rice noodles, I said Tom I know rice from ramen and this is ramen...it changes the taste of the soup! He says well its probably a different brand. Whatever, rice, ramen, egg noodles I know the difference. Here come Ex-wife, peering in the bowl, making a scene and saying "it rice noodle, I tell by the color" Well I tell by the taste!! But I pay and leave. Two weeks later I come back, order the same Pho soup with rice noodles and it was great! As I was preparing to pay and leave, one of the regular customers called me over and told me how rude and indignant they were towards me when I left the last time, talked about me badly. I can assume that behind closed kitchen doors, many things are said about customers but to be on the floor making rude remarks because an error was politely brought to their attention is totally not worth my time, $, or desire for them to remain open. They May not care about this review because they obviously don't care about good customer service, so for me I take my money and self respect to those who at least fake that they appreciate it. Thanks Kim Tran for eliminating you from my lunch tab! I'll make my own ramen noodles when I want RAMEN noodles. read more

Okay. I broke down tonight. I vowed to never come back after my last experience here. Truth is, I absolutely, positively, without a doubt can not live without Kim Tran's Vietnamese spring rolls. I've missed their chicken lemon grass. I've missed their jasmine tea. I've missed the robust bite of the undiluted fish sauce in which I marinate the rolls--which leaves me needing a serious breath mint afterwards. But I don't care. I've been in search of another restaurant that has comparable spring rolls, but so far, none compare. And after months of searching, I finally gave up and gave in to my craving and I.BROKE.DOWN. After savoring every last bite of my beloved spring rolls and chicken lemon grass, my overwhelming craving tonight was finally satisfied in deep fried, crispy goodness. The other Vietnamese dishes here are decent and the regular Chinese dishes are about average, but what shines here are the wonderful spring rolls. Thomas, our waiter, is always pleasant and it was rather quiet tonight with only 3 other tables occupied. Our meal was served in less than 10-15 minutes. I know typical lunch hours can get rather crazy here--but I'm sure it's because the other customers know just how wonderful the spring rolls can be. This is a small family run business, but they'd do well to hire some extra help during peak times to get customers in and out quickly. I recommend coming during off peak hours for the best dining experience. All around, tonight was a solid 4 stars. And yes... I will return... and very soon. read more

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I love the Beef Noodle Soup at Kim Tran! It has gluten free noodles and fresh parsley and onions which pair perfectly with the thin beef strips. Plus, the owner is always so friendly! read more

Amazingly fresh and delicious food. No fountain sodas. Highly recommend and I can't wait to return. Very quite location and many picked up their orders to go. read more

Their menu veers more on the Chinese side than it does Vietnamese. I haven't tried everything on their menu, but the items I have tried are disappointing. I'd rather go to Pei Wei. The ONLY thing good about this restaurant is their fried springrolls. As for service, it's never been bad. I've been in large groups, and usually we're the only ones there and service has been good. And my food (spring rolls, bc that's the only thing I ever order here now) are always ready when I arrive, and someone is always available to take my money with very little delay. read more

Great place for a quick lunch. The fried spring rolls were amazing. The soups are great when it's cold outside. The servers are great and friendly. read more

Id give this place a -10 if I could. Me and my husband walked in and we were ignored after the lady looked straight at us. Was rushed to order. Super racist vibes from this place. Food sucked. wouldn't recommend. read more

WORST ... negative 5 stars....The worst noodle soup (pho)... In the world.. Foods had no flavor.. They should not be in a restaurant business if they can not cook simple noodle soup. WHAT A WASTE OF TIME AND MONEY...STAY AWAY PEOPLE. read more

Thank you Richard and Tom for the great customer service and delicious food! We love the dumplings, fried rice, spring rolls and jasmine tea!!! read more

Excellent food and great service! We had lunch-prices reasonable and good size portions. Spring rolls are best we have ever had!!! Highly recommend! read more

Excellent food, with items on the menu I've never had. Pleasant, quiet little place.

Not good pho. Taste like something that's out of instant noodles. Also tried the fried rice. It was okay. Had better. Wont be going back here. Didn't taste good at all read more

A group of us went here on a whim recently after another nearby Vietnamese restaurant was closed. Disclaimer: I consider myself somewhat of a Vietnamese food snob after living in New Orleans for four years and eating some very delicious and authentic Vietnamese food there. Now on to the review. I really would have rather saved myself the calories from this meal. Kim Tran serves both Chinese and Vietnamese food (which always makes me a little nervous anyway), and we ordered a mixture of both. The crab rangoons were fine (I feel it's hard to mess up fried cream cheese), although the sweet dipping sauce which came with it was almost jelly, and I don't mean that in a good way. The fried spring rolls were just ok; they had a funny flavor that I couldn't put my finger on, and they certainly weren't the best in town. My lemongrass chicken bun (noodle bowl) was not great. The chicken was either twice cooked or had been sitting out for way too long, because it was so dry it was almost inedible even after soaking it in a double serving of nuoc mam. The noodles themselves were fine. Other dishes at the table included some sub-par pho bo (my husband commented it was the only pho he's ever had that needed salt), and a Chinese beef and rice dish which was apparently were all the missing salt had gone. We all left the restaurant feeling gross. The only upside - the staff was appropriately attentive. If you're looking for good Vietnamese food in SA, save yourself the trouble and just drive to Vietnam on Broadway. read more

Food is ok. If you are hungry it's not bad. Some of the food tasted like it has been sitting under a hot lamp for a day or two. Sweet n sour sauce tasted like it came from a box. Pepper steak like salty pieces of soy sauce jam with cuts of bell pepper and onion. I think the best part of our dinner was the ice water. read more

When I order spring rolls off a Vietnamese menu, I expect vermicelli in wrappers, not a fried roll. My "spring roll" was fried. It was, admittedly, tasty, but not what I wanted or expected. The soup was bland and no amount of adding stuff from the condiment turntable would help that. The bored waitstaff could do their boss a favor and use the time they spend twirling their hair to instead wipe off those sticky jars and bottles on the condiment turntable. read more

Food was good... Portions are a bit small but I enioy the quiet and the people are friendly and don't come over to your table too much. Would come again read more

This was so disappointing. I love Vietnamese food and have eaten a lot of it in some of the best places. I lived in Houston for seven years for crying out loud. They didn't have charcoal pork, their lunch menu was a travesty and the service could have been better. I will not be back. read more

Love this place! Get the lemon grass chicken bowl. It's absolutely authentic and adorable and the service is wonderful too. A go to work lunch spot. read more

I've been coming here for over 10 years. Great spring rolls. Stick to the Vietnamese menu unless you are a big fan of Cantonese.

Clean. Quite. Peaceful. Service was ok. Food average. I had the shrimp and vegetables. Some areas of the vegetables were cold leading me to believe some were frozen and i prefer fresh. For the price of 6.99 i got what i expected, nothing spectacular. read more

Mediocre food, nothing special. Service felt like they could care less if you were there or not. I will not go back. The Panda Inn just down the street is way better. read more

Three stars for the food...have had better, but it is decent. The customer service while placing a to-go order...that's completely a big fat ZERO! read more

Best spring rolls in SA. Period. We drive a distance to get them.

My family really loves Kim Tran. Of course the kids love the lemon chicken and fried rice. The spring rolls, hot and sour soup, won ton soup, and vietnemese lemongrass noodle salad are deleicious. This restaurant is in the neighborhood of my Mother and Father in law so we go quite often. read more

Not bad food, but the service was not great. We had to wait to be seated while none of the staff was even busy. The waiter seemed more interested in watching the tv than being a waiter, although he did show the couple of ladies seated next to my husband and I a great deal of attention. He walked by us twice with the water pitcher and asked them if they wanted refills then just put the pitcher back like we weren't even there, and they received there food before us when they ordered after us. I would give one star but I genuinely did like the lemon chicken, fried rice, and egg roll. Will I be back? I don't know... read more

I came here for lunch, found that the service here was on a scale of 1-10; this place was a Meier 3 and I feel I am giving alot at that. The rice here was yellow, and the veggies tasted old. The price for the food had to be as bad as the service. I normally do not give such bad reviews. However when it comes to food and restaurants customer service is my prime area of complaint. read more

I went looking for pho and they only had 2 selections too choose from. it's of a Chinese restaurant then a Vietnamese restaurant. But the spring rolls were the best I've ever had! read more

First time, not the last. Fresh spring rolls, best I have had in years. The stir fry with shrimp, beef and pork was fresh and just the right amount of spice. Other dish was a salad with rice noodle, bean sprouts and chicken. Service was diligent and correct. read more

LOVE this place. One of my favorite places to eat...hot and sour soup is the best..would definitely recommend this place!!!

The food is nice and fresh, comes out pretty fast. It looks like a traditional Asian restaurant, which is fun. The prices for lunch and even dinner are really affordable, and the servings are pretty decent. My family and I go at least once a week, it's that good. Our faves are the veggie plate, the wonton soup, lemon chicken, and lemon grass chicken plates. Gotta try it at least once! read more

Don't go unless you have a *LOT* of time to spare. If you're a worker on a lunch break, forget it. Spring rolls are the best thing on the menu. Other food is OK but not worth the unbelievable long wait time which has been getting worse and worse. One waiter (young man) was desperately trying to keep up with everything; drinks, food, bussing the dirty tables and even the cash register. There was one woman who helped somewhat but it was just the two of them for about 12 tables of customers and she kept disappearing into the kitchen area. We asked the waiter for refills of our water and tea. We finished eating and never got the refills. As we were leaving I said to the young man that they needed to hire him some help and he said, "it's family". If they're trying to save money by not hiring non-family help, it's going to backfire because they're going to lose customers. When we went to leave, there was no one at the cash register. We stood there for a couple of minutes then the woman came over. As I paid, I mentioned that we never got our refills. I said that young man is doing the best he can but the place needs to hire some more help. She apologized but an apology won't bring customers back when there's that poor level of service. Working people look for places which can get them in/fed/out during a lunch break. read more