If you're looking to customize your bike BikeFixNYC/3rd base is your best bet…read more Affordable and professional and good people makes this shop your best choice. Check out the before and after pics

Needed one screw on handlebar, and asked for air in back tires. $10, ok. Gave a tip. Left shop,…read moreblew out back tire. ugh!! Back to shop, fixed tire and when I asked the price, they said $25, but I mentioned the wall sign says $20 fixed rate. I give the $20 and they argue with me, and someone not involved gets involved and I feel like I'm being attacked. I leave the shop again, and the back tire, just "fixed" is completely flat by the time I got home 5 blocks. I thought the shop was going to be OK, but I cannot recommend it. Plus, I have a completely flat back tire.

This shop isn't reaching any rating to me except its location is to close where i live. I took my…read morebike to this shop and told the repair was a derailer due to it being bent. So he look at the bike commented on a few things then told me it was the chain. He was the expert so he proceeded and I left only to return with the same issue. He tinkered with the bike again and I still had a my issue unresolved. This place ripped me off for a repair I neither needed and he said was the problem. I wouldn't recommend this place for anyone who needs to trust him to know what your bike needs to be repaired and put in back running. My bike was taken to another shop in the neighborhood and got my bike repaired like I asked.

Stopped by looking for quality used bikes and we found this shop. It's a great small business to…read moresupport. They had about 5 used bikes today (I bought one), the owner Pete finds them and fixes them up. There were also many new bikes for all needs. Pete has been fixing bikes for decades and knows so much about them. He was so patient and educated me on the pricing of each bike and their functions.

LOVE THIS SERVICE!! they've been helping me four times. They're very professional on time…read more Absolutely amazing service. Mauricio is the best.!!!!

Mauricio came to service my bike. This company was listed First on the recommendation list given to…read moreme by Lectric. My electric bike of choice was from this company and I believe I made a very good choice. Anyway, this technician was careful, neat and clean, and knew exactly how to diagnose the problem with my hydraulic brakes. As in any profession, it's wonderful to come across people that take pride in their work and are careful and how they treat their customers and their property of their customers. As of now they get 10 stars.

Reed was amazing an took care of his customers. Since he has passed RIP I think Brian will continue…read moreon the customer service which is what it is all about.

Stopped by last week to get my bike looked at & couldn't have picked a better place…read more The guys there were super nice, super welcoming & knew all there is about bicycles. After looking at my bike they made quick simple adjustments, were very helpful in explaining things to me and gave me hints are what I could do to avoid future issues. I also asked them about custom builds and they said those are their specialty & usually what they work on. I look forward to in the very near future having them help me build a custom fixed gear bike.

I am happy with the attention to details by the whole team especially John who worked on the race…read morebike. The team welcomes you when you enter the shop and didn't attempt to upsell. John got the bike ready for the big race which helped us podium and finalize our win.

Great bike shop, good vibes and great service. I bought a road bike here, got to do a test ride,…read more and they fitted and adjusted it for me. Honest business!

Was recommended to this place by a friend. Got 2 bikes tuned up here. The staff was attentive,…read morehonest and quick! Great choice.

Another trip to Kim's Bike Shop! As always, I got fantastic service and helpful advice on my…read morerepairs.

A great spot for getting your bike serviced quickly when you need it. The staff is helpful, though…read morethey can be a bit eager to suggest additional products or services. Overall, it's a solid choice for bike maintenance, just be aware of the upselling.

They installed an incompatible part. They did not acknowledge or correct this mistake. I went to…read moreanother place and the other place fixed it.

First off: LOVE that this is a woman-run bicycle shop. I walked in today in need of a couple tubes…read moreand a patch kit. I'd replaced a tube earlier in the day and must have pinched it when reinstalling the tire, because I could hear air escaping when I paused pumping. The woman behind the counter (Margo, I gather from other reviews) was very helpful in giving pointers for replacing the tubes myself. She showed me the larger box that my tubes came out of to demonstrate that even though I asked for 700x32 size, and these said 27x1 1/4, they were the correct size conversion. Her mastiff, Wiggles, really wanted to say hello to me but was blocked by a baby gate. I'll be back here for sure if I ever need any other bike parts or service!

A couple of days ago I walked into this store looking to buy a bike and was rudely greeted by some…read moremiserable woman who snapped at me and said theres a dog in the back. You have to leave. Meanwhile, I had my adorable 12 LB babe in my arms! She absolutely chased me away. I ended up going to (online) Brooklyn Bikes Co and bought the perfect bike for me. Excited!