If I could give this shop more than 5 starts I would. They are kind, helpful and make it a true bridal experience worth going through. I came to this shop with four months to spare, as another dress shop ruined my first bridal experience. Kinsley James has an absolutely stunning selection of dresses. They pour free champagne and make sure everyone in your party is taken care of. Because I was now sub 4-months until my wedding, my options were getting very limited but they never made me feel that way. When I fell in love with a floor sample that fit, they had empathy and compassion and made my wedding day feel positive again. And once you leave with your dress, they provide you with all the details you need including the cutest goodie bag. The customer service is stronger than most other shops which is exactly the type of service you need guiding you through the biggest day of your life. They answer calls, they text and they email. You could not be in better hands. It really is the true bridal experience and any girl would be lucky to work with this shop for their dream dress. read more

Wonderful Customer Service. The consultant that we had spent time with my daughter and explained the different materials and even offered a more sustainable option. My did find a jewel among the several gowns that she tried on. The consultant took her measurements and provided the costs and was even willing to do a rush delivery to accommodate our bride. It turns out that my daughter found a diamond in a different boutique and "yes to the dress" elsewhere. She called the boutique to let them know that she found her favorite gown at a different bridal boutique. The staff were still very professional and even happy that she found her gown. I recommend all brides to visit and experience the customer service that KJ provides. read more

Kinsley Couture - First Bridal appointment - Bridal Near Me - Walnut Creek, California

This bridal shop has beautiful dresses but not a huge selection and the service is terrible. If you ever watched the movie "Pretty Woman" with Julia Roberts you'll know what I'm talking about. The young girl consultant who was assigned to me was rude, bit of a snob, a bit condescending, uninterested and just not pleasant nor personable. I felt like crap walking out of there. The way she looked at me with such disappointment when I told her my budget was like a "ugh" eye roll look as if I didn't belong there. I wanted so bad to run out of that place. Anyway I ended up going to Flares and spending a bit over my budget. I had the most amazing experience and service. I told Flare same budget and the owner there was so understanding and helpful. She had me try on several dresses within my budget. I saw a dress on a mannequin that looked fabulous on me that I couldn't resist, yes it was $2500 over my budget but the owner made me feel so welcome, so amazing and beautiful which made me trust her and want to work with her. When shopping for a wedding dress it's so important you connect with the consultant and their aura and energy are warm and kind rather than making the bride feel less, a peasant, a nuisance. The consultant at Kinsley also suggested I go to Anthropologie instead. I'm happy I didn't spend a dime at Kinsley, since I felt treated like I was such a burden due to my budget. Sorry Kinsley but you guys need to do better and treat everyone with kindness. read more

This review is for Sierra! To begin, I live in San Diego and bridal stores in my area do not carry the designer I was looking for. I knew that Kinsley Couture carried Netta BenShabu so I sent in an email and Sierra got back to me asap. From the time I got in touch with her, Sierra has helped me with so many questions and is so extremely kind and the most responsive of anyone I've ever worked with. Even though I wasn't in the store in person, she still provided me with the best experience and helped me order my dream dress. My dress is on its way to me now and I couldn't be happier. I'm so grateful to have had Sierra to make the process smoother and I highly recommend her and Kinsley Couture to anyone looking for an amazing gown :) read more

Loved Loved LOVED shopping at Kinsley James for my wedding dress. The boutique itself is well decorated, lit, appointed, everything. My consultant Senora was the best. She took information and preferences from me at the beginning and worked the racks to find new styles and dresses that I loved. Most importantly she made me feel comfortable and made the appointment a lot of fun. Ultimately I chose my dress from another salon, but if I were to do it all over again I would definitely go back to Kinsley James and meet with Senora again. I can't recommend working with her and this place highly enough! read more

Kinsley Couture is the absolute best and I am so grateful for everyone who helped me get my dream wedding dress. Sierra was an absolute gem and she and the team made the whole experience so easy. They have such incredible designers and were even able to order a dress from Eva Lendel for me that was pretty much impossible to find elsewhere. I had a very particular aesthetic in mind for my Parisian wedding and Kinsley Couture made it a reality. The Eva Lendel Molly was the only choice, even though they humored me while I tried everything else on, and even though the designer couldn't send any samples the Kinsley Couture team made it easy enough to order it sight unseen. It was clear they have a great working relationship with the designers. Kinsley Couture also brought in such a wonderful seamstress, Jila Tailoring Studios, who altered the dress perfectly and was such a pleasure to work with. They also have amazing accessories. Instead of a veil I went with the Bromelia pearl headband by Maria Elena and it went so well with the dress. For the rehearsal dinner, I went with the Untamed Petal Clara and it was such a perfect dress for Paris. Reflecting back on the experience, I cannot put into words how grateful I am for the team at Kinsley Couture. Thank you so much! read more

Kinsley Couture - Bridal Near Me - Walnut Creek, California

Stunning Bridal Boutique! You can find the most unique designers as well as classic beauties! My stylist Amy has been so extremely helpful! I have came twice in the past week, because I'm indecisive. Amy has treated me like gold from the minute I walked in! Never did she make me feel like she's annoyed by my all over the place ideas. I love the location and the atmosphere! It's a very unique shop, with a slightly higher end vibe.You will not be disappointed visiting this gem!!! read more

See all

Accommodating, fun, and incredibly helpful team at Kinsley! I was so impressed with the wide variety of styles they had in stock. And I am still blown away by the way in which the team worked to accommodate my requests and answer my questions. Thank you Amy and team for helping me find my DREAM dress and making me feel so amazing on my wedding day! read more

The customer service here is phenomenal and dresses Instagram worthy. 1. I met with 2 attendants (Amy & Marissa) and both were personable. They even listened to the struggle I was having finding that "perfect wedding day dress" lol and they are not pushy and give you time to see how you feel in the drI felt relaxed shopping here. 2. After the appointment they followed up with me via text and answered my follow up questions quickly 3. The dress selection is small because they curate it to have just the right dresses. Honestly, I came here after seeing some beautiful dresses on Instagram that were only carried here. 4. They have a runway which is great because it gives the dresses room to spread out so you can see how beautiful they are. read more

See all

I had such a terrible experience with Nazila at Kinsley James that I almost gave up on searching for the right dress. 1. Stylist made many micro aggressions about my weight/size being too big for the dress samples they had. 2. Stylist was passive aggressive about my low budget ($5k) 3. Stylist made me feel uncomfortable in fitting rooms. 4. Was not allowed to browse dresses due to low budget. 5. Was rushed during the whole appointment. When I walked in, the stylist asked about my vision. She was not very warm, but I wasn't bothered by this. Not everyone loves their job, so I couldn't blame her for not being enthusiastic. When I mentioned my budget being $5k, she asked me how much higher I could go from there. She was worried about the selection they had not fitting within my budget and pushed on expanding my budget from the start. Since my budget was quite low for the shop, she didn't want me to browse. Instead, she pulled some dresses for me. They didn't go with my vision, so she made some passive aggressive comments about me being very clear on my idea (aka picky). When it was time to try them on, she stayed in the room, which made me uncomfortable. She realized this, and made many comments through the session about not looking at me and dismissing my discomfort. At no other shop did the stylist stay in the fitting room while I had to undress. This probably would have been fine, but she made several micro aggressions about the dresses not fitting me and making me feel like I was overweight for their sample dresses. I'm 5'2" and 130 lbs for reference - not that overweight in my opinion, but it's true that the dresses wouldn't close. Her comments made me even more uncomfortable with undressing in front of her. Since the dresses she chose weren't really within my vision, my sister and friend looked around while she helped me try on some dresses and found some they liked. Some were slightly over budget, but honestly if the stylist had been sweet and encouraging, I would've gone for one of them. I wasn't closed off, but the thing that tipped me over the edge was how unpleasant the stylist was. In the end, we realized the only viable options would have been around $7k-$10k+ and she continued to push that it wouldn't be a problem because we could pay half now and half later. She asked me several times if I wanted to say yes to one of the dresses. In the end, I just couldn't wait to get out of there and was feeling pretty done with the dress search. Would not recommend this shop at all!! And if you do go here and also have a terrible experience, please don't give up hope. There are many other shops and you'll find a dress without being shamed or guilted about your weight or budget! You should feel beautiful and empowered, and if you don't, don't contribute to a business that does anything short of that!!! read more

Macario was my stylist and he could not have been better! I originally came to Kinsley James for all the gorgeous dresses that I hadn't seen elsewhere, but Macario made the experience absolutely amazing! I was so comfortable and had so much fun - I've recommended to all my friends that they come here :) read more

At the height of the pandemic late summer/early fall of 2020, I went to KJ twice when looking for the dress. My first SA was Maxine who was impatient, and kept pushing me to try on Netta's dresses when I had wanted to try on Galia dresses. Netta's dresses are beautiful btw so don't get me wrong, but I really set my mind on Galia. Then Maxine made a somewhat weird comment when I mentioned that I would be getting married in Carmel saying, "I hope your venue doesn't burn down." I understand there were a lot of wildfires at the time but honestly I'm not sure what the intentions were behind that comment. It just gave a lasting impression on me as the wedding is now over and I'm giving some honest feedback for all my vendors and the entire process. During my second visit, I had worked with Rebecca who was amazing. Rebecca is the total opposite Maxine. She was super sweet, helpful, and kind and not pushy either. She listened to what I wanted and is everything you would expect in your bridal shopping experience. read more

I had a spectacular experience with my stylist, Passion, at the store and ended up finding my dream dress. The team was equipped to handle the many questions my party had and was gracious and kind through it all. As an anxious person, I felt completely comfortable with the group of women that worked here and was met with equal excitement and kindness. Truly an incredible experience. HIGHLY recommend this store! read more

Love their selections. I feel like there is a little Something for everyone and anyone. Max is my favorite sales manager there :) My friend found the most beautiful dress after hunting for months and the price was spot on. Thank you read more

If I could leave 10 stars I would If you're debating where to shop for your bridal dress, don't skip KJ. Not only did I find my wedding dress here but I was back and forth a lot to make sure it was "the one". From my very first appointment to my last, it was always so easy and comfortable. I had Passion at my initial appointment and she was so great with knowing what my style and aesthetic was. Couldn't have done it without her! Maxine was beyond incredible in all the hard parts of customizing and communicating with my dress manufacturer. You have the support and care you need to make sure you get the dress you want for your big day! Get your dress here, you won't regret it read more

My Netta BenShabu custom dress finally arrived and I had my first fitting. I was absolutely floored!! All the customizations I wanted turned out beautiful. Can't wait to wear it on my big day. And a HUGE SHOUTOUT to Dawn who was my stylist helping me with my dress. She's amazingly down to Earth and made this experience wonderful. I would recommend her in a heartbeat. read more

Kinsley Couture - Designer Netta BenShabu herself! Happy to be a #KJbride - Bridal Near Me - Walnut Creek, California

My sister bought her dress from Kinsley James a couple years ago and had a really great experience -- so I knew when I got engaged that this was going to be the place I got my wedding dress. My bridal specialist was Passion and she was the absolute best. I had two appointments and found two dresses I loved. When I came back for my second appt, I tried on more dresses and decided on the silhouette. Passion picked the most amazing designs that fit my vision and made me feel beautiful. She was helpful with getting the dresses and my heels on, gave honest/ genuine feedback, always checked in to make sure I felt good in the dresses I tried on, and also made me and my family feel comfortable and not rushed throughout the whole process. When I found "the one" she picked out a veil and even had me hold a bouquet which made all of us shed some tears of joy just seeing the whole picture and imagining my wedding day! Today, I picked up my wedding dress and it fit like a glove! I am having a destination wedding and I am so happy the dress arrived right on time and is everything I hoped for. Thank you again, Passion. Would not have been able to find my dream wedding dress without you! read more

This was the first place I selected to go dress shopping due to them carrying Anne barge dresses. I can not say enough good things about my experience here. First and foremost, they accommodated us in a way that was very very special to me, and I appreciate them so much for that. It meant the world to me. Second, Amy is a Queen!! She was so helpful, so nice and just made the whole experience very magical. I know this bc I went elsewhere just to make sure the dress I wanted was the one and the group of girls with me and myself all agreed the service we received at Kinsley was beyond comparable. This is the bridal experience everyone should have and I'm so thankful I did. I said yes to my dress here and I know I am in good hands. 10/10 would recommend every bride to come here if you want a luxurious experience and dresses that are quality. Again, thank you Amy and Donna for being so welcoming and accommodating. The time we spent at our shop is going to be one of the precious memories of my wedding planning read more

Have you ever wanted to feel magical? Like a fairy princess? Like Disney wants to make a heart-warming movie about you featuring adorable talking animals? Then go to Kinsley James and make an appointment with Jenna Miraglia. She is an amazing stylist/fairy godmother. She listens so well and knows exactly how to make you feel beautiful, joyful, and most importantly *bridal.* Even better? She'll really get to know you and help your wedding vision come true. Also, I gotta say her protective fairy godmother instincts are spot-on when it comes to potentially critical family members. Ambassadors and politicians should take notes on Jenna's graceful diplomacy skills. So just to recap: when you get engaged, celebrate, then make an appointment at Kinsley James. read more

Absolutely loved worked with Camille!! It was such a fun and comfortable appointment!! I was so happy to pick my dress here!!

I just have to say, i've worked in the bridal industry for nearly 7 years and I knew that finding my dress may not have been an easy feat. When I arrived to Kinsley James, I was a little discouraged after my first appointment just as nothing felt special enough at the first stop. I could get married in literally any of the dresses I tried on at Kinsley James. Rebecca was helpful, caring and really pulled some great suggestions. I am 99.9999% sure my gown is at Kinsley. if you're looking for a show stopper, this is the place to go. read more

My wedding dress experience with Kinsley James experienced some hiccups. However, their customer service and compassion shined through. My first experience trying on gowns went fabulous, upon arrival of my dress we had major issues. Maxine, the store manager, was compassionate and prompt when helping relieve the issues. They have shown that the brides satisfaction is 100% their mission. I cannot recommend them and their staff enough! read more

My sis made an appointment with Amber to try on some bridal gowns. They were having their one-day sample sale! Amber, along with the the entire staff were super friendly and helpful. My sis tried on a few gowns in a fitting room that I thought was quite lovely. While she tried on dresses I waited in the waiting area, where there were complimentary lemonade champagne, snacks, water, cupcakes and cake pops! So wonderful! I love how the store looks. It's simple with lovely minimal decorations. I loved the choice of furniture and how each changing room had a nice chandelier. This place felt fancy! My absolute favorite thing about Kinsley James Couture Bridal is that after the sample sale ends, all the dresses with be donated to brides who have breast cancer....HOW AWESOME IS THAT!?!?! That is so big-hearted of them and I definitely admire a local business who gives back. Kudos to you Kinsley James Couture Bridal! :) read more

See all

Kinsely Couture was absolutely amazing in helping me find my perfect dress. Sierra and Maxine both went above and beyond in ensuring I was happy with the final product and were professional, warm/welcoming, and compassionate throughout. I would recommend this bridal salon to anyone looking for their special gown (and Sierra and Maxine to anyone looking for experts to help make their dreams come true!). read more

I tried on wedding dresses at Kinsley today and Macario was my stylist and I couldn't have been happier. Everyone welcomed us warmly with smiles as soon as we walked in, which was a happy surprise to my last bridal gown shopping experience. Macario was SO helpful, he made me feel so comfortable and navigated me through trying on multiple different styles with so much patience, professionalism, and knowledge. He genuinely wanted to help me find my dream dress and did an amazing job! I highly recommend Macario, jennifer and maxine, and the whole kinsley staff! Will be recommending them to all friends and family!! read more

My experience there was great. I tried on several dresses which were nice but I ended up buying my dress elsewhere. The service was pleasant as well. read more

It was my first time trying on dresses and I ended up finding the one during my appointment that I canceled my next appointment!! Passion was my consultant and she was so kind. She made me feel at ease during the whole process and asked me such good questions to really help me sort through my thoughts and make sure I felt confident and comfortable. I appreciated her help so much. I also special ordered a dress to try on during my appointment and the communication from the staff was great to make sure it was there for my appointment! read more

I have nothing but great things to say about this place! I had the pleasure of getting Rebecca as my bridal stylist/consultant. Me and my good friend Emily (who is also getting married!) had back-to-back appointments with Rebecca our first time here. The dresses here are definitely some of the most beautiful ones I saw out of all the bridal shops I went to. I loved a Netta BenShabu dress here, and Rebecca was kind enough to extend a trunk show discount for me since she knew I had an appointment at another shop coming up. I cannot recommend Rebecca enough! She was super nice and fun to be around. She was an excellent clipper and asked helpful questions whenever we were in between dresses. After trying on wedding dresses 6-7 different times, I came to realize how much your stylist/consultant can impact your experience. Rebecca just has a welcoming and calming presence. Me and Emily found beautiful dresses elsewhere and commented a few times that if Rebecca were there to sell it to us we probably would've said yes. That's how great Rebecca is!! Me & Emily both agreed we had the best shopping experience here. I ultimately ended up going with another dress I fell in love at a different shop, but I would 1000% recommend any bride to check this place out! They have a gorgeous selection & great consultants. Definitely would recommend requesting Rebecca! read more

I had a great experience working with Passion for my wedding dress and then coming back to work with her for my best friend! Who also picked her dream gown here. I highly recommend coming to Kinsley and working with Passion!!!! read more

Kinsley James was not my first bridal store so I have other experiences to compare it to. I chose to come to Kinsley because they were the only place that had Galia Lahav dresses in NorCal. I came into the appointment and usually at other stores I've gone to, they have some gowns picked out before you get there since you fill out a questionnaire. They told me to look around and see if there was anything I liked. Okay, fine. My stylist comes up to me and my group while we are looking at dresses to take us to our room. We go to our room and she asked a few questions and said she had some gowns in mind for me to try and would be pulling them. I didn't find that the stylist was very helpful when trying the dresses on. You would think if a bridal consultant would see me struggling to get something on, she would help... but she didn't. She also didn't help me walk in my dresses. I noticed other consultants helping their clients but Amy basically let me do everything on my own. My guests were straightening my train and helping me with veils because Amy would walk away and leave us alone. I mentioned to her that I wanted an overskirt and she never once showed me even an example of one. At the end of the appointment when I was getting my measurements, my group was rushed out of the room due to "shortage of rooms" although there were multiple empty rooms. They were told to find seating in the lobby which had no readily available seating until another party left. I did find 2 dresses that I really loved, based on my experience here I will not be placing my order. I will be ordering from a different store instead where I will feel like a valued customer. Overall, the experience was very lackluster and absent minded; also their selection was not impressive compared to other stores I've been to. I wouldn't personally recommend brides to shop Kinsley James. read more

I had the absolute best experience at Kinsley Couture with Sierra as my stylist! She made me and my girls feel so welcome and was really attentive to my dream dress. I had gone to other salons that weren't quite seeing my vision after the duration of the appointment but Sierra immediately put me in gowns that were exactly what I was looking for! She was so compassionate and made me feel heard. It was like shopping with a friend you've known forever who just so happens to be an expert at bridal gowns. The whole process was seamless and finding my dress was everything I imagined and more. I'm forever grateful to Kinsley couture and Sierra!!! read more

I said "yes" to the dressES! I went in during COVID-19 and the whole team was super accommodating. I paid in order to go in early so I could invite more than 2 people. They checked our temp and provided gloves so that my party could browse through the selection. QUALITY DRESSES!! I tried on a whole selection and I felt a little bad since they had to clean each dress. (Great job to Kinsley for taking the time to do this!) I went in thinking I was only going to get 1 dress but fell in love with 2! 1 for my church wedding and 1 for my outdoor wedding. Amanda and Nicole were so great! I had another bridal appt nearby, but they let me come back in. Unfortunately, because there were more people inside not all my guests could come in, but they set up chairs outside and allowed me to go out to show them. I really appreciated this! The extra attention from all the people/cars passing by was super cool too! Lol. They provided a cute gift bag with a journal, small pouch, hand sanitizer, bridal magazine, and pop socket! 1000000/10 highly recommend!! read more

From the moment I contacted Kinsley James to set up an appointment, I received nothing but exceptional customer service. When first reaching out over the phone to set up an appointment, the employee made me feel like a friend and really just tried to understand what I was looking for/theme of my wedding/styles I liked so that they would be best prepared when I arrived for my appointment later that week. She was so helpful in writing down all of the styles that I was considering (there were quite a few!) and gave me a general idea of the price point of each gown. Once you walk into Kinsley James, you will understand why this salon has such great reviews. The store is beyond clean and has tons of dresses to view. I had the opportunity to work with Rebecca F., and all I can say is wow. Her customer service is unmatched. She sat down and talked with me at the beginning of my appointment just to get an idea of what exactly I was looking for, where my wedding is, etc.. She had already pulled a couple of dresses for me to try on prior to my arrival and after speaking with me, she pulled a couple more just to ensure that I was truly picking the right dress for me. I tried on quite a few dresses and even some more times than once, yet she never ever made me feel rushed or like I needed to make a decision that day. She was extremely comfortable in the dressing room with me, and let me know that she could stand right outside if I was uncomfortable with getting undressed with her in the room. I did opt to have her stay in the room with me, and she NEVER made me feel uncomfortable in any way. Rebecca F. was absolutely the best consultant and I'm so happy that I had the opportunity to work with her in picking the dress for my big day :) Once selected, she was so helpful in going through the contract with me and going over the next steps on what to expect - always making sure to answer any questions that I had. I 110% would recommend coming to Kinsley James and if possible, request Rebecca! You will not be disappointed!! read more

I had an incredible experience at Kinsley Couture Bridal! Passion, was the stylist that helped me find my dream dress, and she was AMAZING!!!! She took everything I said into consideration and ended up finding my dream dress!! Also, their selection is incredible!!! The staff were super nice and made sure I had a wonderful experience. Highly recommend!!!!!!!!! read more

Body Shaming in 2023-DO NOT BUY HERE & DO NOT SUPPORT THEM I had an appointment scheduled and as I waited I saw a woman who was maybe a wedding dress size 10/12 in the front window with a maybe a size 8 dress on. I thought to myself--well this should be interesting. In 2023, we (everyone but Kinsley James) congratulate women in being confident in their own skin. Praising all shapes and sizes of women for embracing their bodies and feeling beautiful. Body positivity is important. Every bride wants the bridal experience of trying on dresses and feeling confident. This is only achievable if you are a wedding dress size of 10 or less at Kinsley James. I am a curvy, athletic build with a small upper body. I wear a size 12-14 in wedding dresses. I made an appointment at Kinsley James after going to 2 other small stores and having great experiences. Kinsley James brought me 5-10 dresses only ONE I could actually fit over my body and even that was a struggle. I actually had to ask, which dress she brought me could I actually get on my body. She said kindly most likely none. The stylist was sweet and tried to apologize for not having 'real woman sizes' in the store. She simply suggested we could hold up the dresses to my body do I could get an idea of what they would look like. I was mortified. I couldn't imagine if I had brought someone there with me to try on dresses. I felt body shamed in 2023. How can a bridal shop only have dresses for women who are stick figures? I quickly realized while in tears, Kinsley James only wants stick figures wearing their dresses. I ran out of the store tearful after feeling violated and my confidence ripped from me. As a healthcare professional in WOMEN'S HEALTH, most woman are over the wedding dress size of 10. All wedding dress shops should be able to let ALL WOMEN of ALL SIZES feel beautiful while shopping for their wedding dress. Also in what world would a woman spend $3k+ on a wedding dress without being able to get it over her butt. This is terrible and I will never recommend anyone I know in the Bay Area to go to this horrid store. I want to prevent any woman from feeling body shamed in such a special occasion. All woman should have the ability to feel beautiful and have the wedding dress shopping experience we all desire. The stylist I had was the only saving grace of this body shaming establishment. Also a wedding dress size 10 is a street size 4-6 for reference. read more

This place is AMAZING!!! I wanted a black wedding dress so I knew this expedition could be a bit challenging with ivory and white being the main wedding dress colors. I found a dress that I loved in ivory and Kinsley James made sure I could have it in black and I was able to add sleeves :) The service here is impeccable, you will not be disappointed! read more

Kinsley Couture - Ivory version of my dress - Bridal Near Me - Walnut Creek, California

See all

Fabulous is how I would describe this bridal shop. Chandelier's and barn doors gave it that chic meets country vibe. I loved the modern chairs and cozy couches that were throughout the multiple dressing rooms. I was excited to see a candy bar in the back of the shop. You know I didn't waste anytime! They also offered a little bubbly champagne. They were very busy on a Saturday so we had a small wait. I went ahead and peaked at their wide assortment of dresses. They cater to all age groups. There's a little something for just about any kind of bride! They also have multiple vails, head dressings and jewelry to chose from. Our darling sales associate picked a beautiful dress! I fell in love with it! By the end of the day I was ready to get married! I highly recommend making appointment to find your perfect dress at Kinsley James. I will stick to searching for a husband! Lol! read more

See all

My neice found her dress here. She decided to wait to make a decision since she was going to New York and decided while there to make an appointment with Kleinfields . Didn't find what she wanted so called Kingsley to hold her dress because she definitely wanted it. I would have given it five stars but for the first young lady who helped her. She told my neice she was too young for the dress wanted! Who does that to a future bride when she obviously loves a dress and she looked beautiful in it and was only in her mid 20s. Besides that even if a bride is 80 , if she feels great in a dress,it's her dress . When we went back for measurements the lady that helped was wonderful. Wished she had been there the first time we went. read more

This was my first time trying on and shopping for a wedding dress. My stylist was Rebecca Fong. There are not enough words to describe my magical experience. Rebecca went above & beyond, exceeding all of my expectations. She HEARD EVERY SINGLE ONE of my likes and dislikes. The way she read and understood my body language with each dress I tried on. She made me feel so comfortable and understood. My only hope is for everyone who is a future bride is to experience the day I had today. I will forever refer this place to every engaged bride in my friend group. I want to relive this day forever. read more

Buying or searching for your dream wedding gown at Kinsley James is a must! Their customer service offers so much warmth, as they create a wonderful and caring atmosphere that keeps you engaged the entire time. Nicole, who was my bridal consultant assisted me with such a welcoming, fun, and genuine approach. She was fantastic by staying within my price range while I was trying on my desired style of dresses. I never felt pressured to buy right away and it was more easy going than I expected (which was great!). Nicole had chosen at least 5-8 gowns that were mainly mermaid style as my preferred dress of choice. Little did I know it was the very first dress I tried on and ended up being the last one to seal the deal. As Nicole would have said it, "that dress was made for you, girl!" And she was absolutely right. IT WAS STUNNING. The rapport with Nicole and I was very supportive throughout the entire experience. I had asked her plenty of questions on how to travel with my gown since the wedding was overseas. She went above and beyond by sending me tips on how to travel with my dress, what to expect, and how to care for it, etc. I can not thank her enough! I remember it was Amanda and Nicole who were my first KJ consultants. They were so sweet and helpful. What was even better I got to have them both since I was the only one in the boutique at the time of my appointment. Their attention to my needs and details were on point! Their knowledge of how a dress should fit helps me to this day on what type of lines will accentuate my figure the best. All of our bodies are unique and I am petite with an athletic build. Thanks to Nicole and Amanda they achieved helping me see how beautiful my Donna by Rivini gown would fit. They were so loving and caring which made the experience so special to me. I highly recommend Kinsley James on multiple levels of greatness as they provide amazing customer service to their future brides and customers. They are worth the wait time if you happen to book your appointment on the weekend when it's busy and will accommodate you as best as they can. All the consultants I've encountered will do their very best to meet your best interest and definitely give them a shot! Thank you KJ Team for being awesome, XO. read more

See all