it was a super busy rush hour, and despite the fact that the entire store was full, they were working their hardest to put all the food out. me and my friend watched that despite them being yelled at for being understaffed (which wasn't their fault but rather corporate's fault) they continued working hard. morgan, one of the managers, i had asked and she said she was staying an extra hour just to help her coworkers. another worker, leah, was helping hand out orders despite her job being retail. everyone worked so well together and were so kind even though people were being unnecessarily rude to them. thank you to everyone working! i asked for their names, so thank you to specifically morgan, leah, nicole, faye, and chris. we'll definitely be coming back to this kneaders again. this is what me and my friend got, and it tastes soooo good and looks so yummy too. read more

Kneaders Bakery & Cafe - Strawberry Lemon Croissant and the Classic Beef Whole Sandwich - Cafes Near Me - West Valley City, Utah

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Nasty. Food completely wasted because my egg was only partially cooked. This location is often hit or miss and this time was a total waste of money read more

Kneaders Bakery & Cafe - Next time (if I come back) please actually cook my egg. Sandwich was wasted because raw egg soaked into the croissant. - Cafes Near Me - West Valley City, Utah

Just about anywhere in the valley, you can find yourself a Kneaders. They are prolific; comfort food that's familiar and just like mom makes it...or even better, depending on your mom. I found myself here for a weeknight date at one of their special events. This one was a pie and roll tasting class for Thanksgiving. We got to try a variety of pies (pumpkin, raspberry, banana, chocolate and coconut) as well as a dinner roll and an orange roll. Everything was absolutely delicious. As if that wasn't enough, the class also came with a meal. Everyone received either a half sandwich or half salad. All for $15! Service was great-Leah led the group and was super welcoming and engaging. The folks behind the counter were friendly and got our food out quickly. If you have the opportunity to attend one of their classes, I'd strongly recommend it. I'll see you there! read more

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Horrible customer service. Always rushing. They don't care about you just want to get you out of there window. I went a couple weeks ago... and they didn't put one of my sandwiches and two of my sugar cookies in the bag . I live all the way in West Jordan, so it was kind of a pain to try to get back out that way to get those items. My family made it over there today. Again, I was being rushed, and I couldn't even place a order to add to the things that they didn't put in my bag last time.... The person just kept telling me to go to the window didn't even give me time to talk. I checked my bag again. My cookie was missing. The guy had an attitude handed me the cookie and shut the window. There was no politeness no kindness no hospitality. Kneaders food is delicious. It always is. But I will never return to this location due to the horrible customer service. On top of that the sugar cookies look like shit. Like they didn't care whatsoever. Which is sad because today is St. Patrick's Day and my kids were looking forward to their Shamrock cookies. I feel if people don't want to be working in customer service they should probably do a different job. The customer service the first time in the second time around was the worst. Don't come here there's three star rating says it all read more

Kneaders Bakery & Cafe - Shamrock sugar cookie. That they clearly didn't care to make look nice - Cafes Near Me - West Valley City, Utah

I went to the drive through today to get the weekly special which was the turkey, bacon avocado sandwich with an eclair for $9.99 which in the past has had a decent amount of turkey on it but it sure didn't today! Was it because it was a sale price so they were super skimpy? I don't know? But I was NOT happy! If I find this to be their trickery on the special price menu again I won't be going anymore... read more

Kneaders Bakery & Cafe - French Dip to go - Cafes Near Me - West Valley City, Utah

I've always very much enjoyed the food here! It's always very good, however the service is typically pretty slow. Especially this last time I came. There were only a couple other customers in the building when I came, and they already had their food. Despite this, it look literally 30 mins for them to make two sandwiches and a smoothie. Not sure what's going on here, but I'd rather not return until it doesn't take all night to get my food read more

Kneaders Bakery & Cafe - Cafes Near Me - West Valley City, Utah

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Kneaders is always high quality food and delicious! The service is great, such a friendly smiling staff. It's usually very busy, but this just shows how great they are since they are so popular. read more

I'd heard great things about kneaders French toast, so I thought I'd try it. I had the French toast with a side of bacon. The French Toast was just ok. It was served reheated, not fresh and not very hot. The slices were thick but kind of stale. The syrup they provide was just OK. The bacon was cold and geasy, yes cold. It seemed to have been baked in an oven, then left on a counter and slapped on my plate. The service was just OK. And the place was clean. I won't go back. read more

Kneaders Bakery & Cafe - French Toast and Bacon - Cafes Near Me - West Valley City, Utah

This Kneaders was out of Cheddar Broccoli soup the Only good soup they have. Put 3 pieces of turkey on our sandwiches.

Easy access from the hotel cluster near Salt Lake Airport? Good plaza by Target. Soup and sandwich were excellent, Panera needs to take a lot of lessons from this place. Little loud inside during lunch hour, however, the staff do the best they can. Plenty of dessert options too. read more

Kneaders Bakery & Cafe - Chicken noodle soup Roast beef sandwich - Cafes Near Me - West Valley City, Utah

First time visiting a Kneaders. The two girls that were working seemed bothered by my coming to the counter to order, didn't give me a cup to drink and mumbled below her breath. The food was fine, but the overall appearance needed some attention. Whole place was dirty, things were empty and no one seemed to care. read more

First time to a Kneaders and was very happy with the food and staff. The food came out fresh and tasty. Now the desserts are also a treat if you have the room for them Folks. read more

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It was almost closing time so the place was quiet. The person at the counter was ready to assist. I had a sweet tooth that I hoped this place would handle. It did so outstandingly. The Raspberry and Lemon Tart was outstanding. I just hate that I didn't get 2. I definitely be back. read more

Excellent sandwich, soup, and salad Bakery. Much better than Panera. Love the bread in the tuna salad sandwich. The chicken Noodle soup was excellent. Turkey salad was also perfect. Service was slow but worth it. read more

Kneaders Bakery & Cafe - Tuna and chicken noodle - Cafes Near Me - West Valley City, Utah

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I work right by here and I love kneaders but every time I go through the drive through, they mess up my order. The first time they forgot my chips with my meal, the second time they forgot a treat, this time I went through and ordered a kids grilled cheese and they gave me a peanut butter jelly sandwich and didn't include the cookie. Pretty bad that the 6 times I've been here I've had a bad experience. read more

Ewww so for $35 for two sandwiches and soups, you get food with barely any toppings and week old soup. It was really gross. Not recommended. read more

I stopped in with my wife for a sandwich on our way home from the grocery store. We both ordered different turkey sandwiches. Neither one was very good. My sandwich had a glob of turkey in the center and when they cut it it all fell out. I get a sandwich with avocado because I like avocado. My avocado slices were paper thin. My bread was stale and tough. The bathroom was out of toilet paper. Not a fan of this place at all. read more

Come on Kneaders, do better. Looks like you need to train your employees to make these fruit tarts, we bought this thinking there was FRUIT not tiny pieces of left overs. If you ran out of fruit, this dessert should have had a discount, ordered through the drive thru, no way of seeing it until we got home read more

Kneaders Bakery & Cafe - This is supposed to be a fruit tart, lacking the fruit. - Cafes Near Me - West Valley City, Utah

This review is specifically for this location. Food is normally fine, however, yesterday half of my bread on my sandwich tasted like bananas. Not sure if my sandwich was made where a banana was or if it was on a banana. I got the turkey, bacon, avocado on foccacia. I love this sandwich! It's always filling and I get this sandwich 99% of the time I visit any Kneaders location. I made my sandwich into a combo with a drink, chips and dessert which was ridiculously priced at $13. What in the world would cost me that much for bread that tastes like bananas, an OK dessert, chips that were only 1/4 of the bag and a light lemonade? There needs to be something better than makes this cost so much. The taste can be there, but the consistency of the food at this location is definitely lacking. Customer service seems okay on every visit. Nothing that stands out from the norm. Nothing to praise. It's almost as if they are just there to pass the time and get a check. There's seems to be someone at the register, but not enough people in the back to help crank the orders out. With a drive thru, you're going to need the speed and thorough order making to ensure a pleasant experience. Cleanliness is a hit and miss as well. I've been there when it's clean and I can sit down without having a sticky substance on my arm or clothes and there's been times when I have. There is a weird smell sometimes-like rotten fruit. I assume it's supposed to smell like baking bread, but hey, that's just me. read more

This isn't my first time going to this place, I love Kneaders. It'd be nice if they use a separate knife to cut the fruits. Took a big bite of overnight oats with sliced strawberries and immediately spit it out. The whole thing tasted like onions. I ignored it. Blueberries and Raspberries were fine. Another bite with strawberries, Same onion taste. All I ask is wash or use a different knife. read more

Customer service was not great, waited over 20 minutes for a salad. When we asked about the salad they had it on the counter and forgot to give it to us. The cheese cake tasted how the picture looked... terrible. (That is how we received the cheese cake.) read more

Kneaders Bakery & Cafe - Peanut butter cheese cake - Cafes Near Me - West Valley City, Utah

During COVID-19 outbreak everything is strange but I was so happy to Oder and pick up my favorite BBQ Chicken Kneaders salad. Hubby got the bacon chicken avocado sandwich. The online ordering process was easy enough giving options for more or less of each ingredient on the order. We were able to add combo of chips, drink & dessert for only $5 more. When we got to the drive through, we just mentioned we were picking up an online order and they sent us through. The wait was minimal considering it was Friday at lunch time and not everyone ordered ahead. Service was fully gloved and friendly making us feel safe. We took our lunch home and transferred to our own dishes and washed up before eating. All in all it was a good experience and I thank Kneaders for continuing to stay open during these crazy times. Hoping to return to inside dining soon. read more

Had lunch yesterday and the sandwich was amazing! While finishing up, Leah approached our table asking how everything was. She was absolutely amazing! Friendly, kind, positive...such a breathe of fresh air in this challengingly time. We Kneaders and will definitely be back! read more

The girl that took out order must not have been a morning person, kinda grumpy. Had breakfast with a friend. I was already finished with my food (American Omelet- really good) by the time her food came out. I wanted to grab a brownie on my way out, instead of taking my orders and giving me a brownie, I had to wait in the queue for them to prepare everyones order. I just wanted a brownie! read more

I ate here 3 times in 3 days. They have the flakiest croissants!. The almond and chocolate are equally delicious. The filling on both are perfection. This location also has the nicest employees! I will come here every time we are in SLC! read more

Had a $5+ butter croissant that was difficult to chew. If you claim you are a bakery you need make something better than what I can get at a gas station. read more

This restaurant is always out of everything, it's hard to know what to order because you have no idea what's actually in stock, poor business management if you ask me! read more

Service is extremely slow. I waited 7 minutes at the register and the staff still did not help. They acknowledged me, but they took forever to take my order. There were about 5 people waiting at empty tables. I'm assuming they are also waiting for their breakfast. I just left. Drive through seemed to go faster than the front register. Pastries and goodies look good, but it's definitely not worth the wait. read more

The Eclairs are the bomb and if you go on Saturdays they're only $1.17 a piece. The coffee is good and the sandwiches also look good. Go on your birthday and get a free dessert, as I chose the Key Lime Tart lol read more

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I wanted to try this place ! I went thru the drive thru and had a hard time deciding because everything looked so good. It's very similiar to Panera but I would say better because they give bigger portions, have better prices and offer more coffee options. I got the ala mondo chicken salad which was delicious and big. It came with a side of 2 slices the Italian cheese bread for around $8.97 it was totally worth it. The girl working the drive thru window was very friendly and I got my food quickly. I want to come back and try the crossaint sandwiches and soups. They looked yummy as well. I love Panera but this is like the better local version of it. read more

Kneaders Bakery & Cafe - Ala mondo salad and 2 slices of bread - Cafes Near Me - West Valley City, Utah

DISGUSTING I ordered a salad and it came just like this A PLASTIC WORK GLOVE that was greasy and gross inside. Good thing I dumped it out to make sure it wasn't all gross looking. How does that even happen? I would never go here again! read more

Kneaders Bakery & Cafe - Cafes Near Me - West Valley City, Utah

In one word - disappointed! The girl taking orders couldn't understand anything said and I had to repeat everything multiple times. Then when I finally got to the window after more than 10 mins waiting (the person in front of us order a lot of food), I was told they were out of the chicken salad mix and did I want something else - um no I was actually craving chicken salad on a croissant. But then they didn't have another option I wanted so I just got ham and cheese. They had already been out of potato salad. Now I had to wait even longer for my new sandwich and while it was ok, it was lot the reason I had chosen Kneaders today. I told my grandma and she said twice in the last week they have been out of chicken noodle soup. Won't be back! read more

We went for Saturday french toast and were very disappointed. Food was barely warm and was more like bread not french toast. Carmel drizzle was not warm and drizzly, it was cold and stuck in the cup. People behind us left noting to us the same complaint and not eating their food. I let the staff know what was going on. I'm not normally one to complain. They were super busy with a catering order but customers coming in for breakfast shouldn't have to suffer due to that. It was very unfortunate that we chose that day to go there. I don't get to eat out breakfast very often and I was disappointed in my experience at this location. read more

If I can give this place 0 stars I would . I went and ordered a sandwich and there was over 9 workers doing nothing . I went up to the counter to ask for a straw since they didn't stock the supplies for the drinks I waited over 10 minutes for someone to ask if I needed something , everyone ignored me and didn't come up to the register at all. Also there was a worker that had her parents there and she gave them a lot of desserts for free while I was waiting to be helped and still didn't acknowledge me what so ever cause it wasn't "her job" she said. They're all too young and always just talking . Their customer service is TRASH !!!! read more

Kneaders has been one of my favorite sandwich shops that was not a mom and pop shop for years, unfortunately over the last few years this location has severely decreased in performance. They more times then not will skimp on meat giving a small portion, they skip on topping such as a small leaf of lettuce for a full sandwich or 1-2 slices of avocado for that same sandwich. The bread is tasty which is good because that's all your get for your $10. I have attempted to talk with managers several times to resolve it, which they are always apologetic saying it's a trainee or someone new... But when that same mistake happens time and time again over months it tends to ring hollow. If you want a good sandwich without being cheated go to a different Kneaders or even Ken's. read more

First time here. Thought it would be really good. Worker was very friendly. Deserts looked amazing. Ordered banana cream pie but was disappointed. Very little flavor and whipped cream tasted old and like it was turning into butter. Had the club sandwich. Order was to go so I did not know until I got back to my hotel that it had this nasty yellow colored sauce. The bread was huge but there was very little meat on the sandwich. Overall a big disappointment. Sandwich pie bag of chips and lg soda cost $22.82. read more

With me having a sweat tooth, I only came here to try a couple desserts. I ordered the Key Lime Tart and the Fruit Tart. I wouldn't say that they're the best tarts I've had, but they're pretty average and affordable. Most fruit tarts I've had are loaded with fruit and the fillings were more heavenly. I also think the key lime tart was more sweet than tart. I was only a little disappointed because I wanted the tartness from it. If desserts aren't your thing, then don't worry. They have sandwiches and salads too. I have not tried them yet, but I most likely will the next time I come back. read more

Kneaders Bakery & Cafe - Key Lime Tart - Cafes Near Me - West Valley City, Utah

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Please ignore this place and save your money I would of rather went to McDonald's instead. Worst customer service I have gotten in years!!! There all teenagers that have no manners and are childish. read more

Ordered a chicken raspberry salad through the drive-thru. When I got home, I discovered the raspberries were completely covered in mold. read more

Kneaders Bakery & Cafe - Raspberry covered in mold. - Cafes Near Me - West Valley City, Utah

I come here a lot for lunch and I swear every time I come they get slower and slower. I waited 25 minutes for a salad... no hate on the food but the wait can improve. read more