Had the greatest experience with our technician, Nick, he quickly diagnosed two issues we were…read morehaving: a leaky ice maker in our LG fridge/ freezer; and a bad water pump on our LG clothes washer. He had the pump stocked on his truck and installed it in under a half hour! He also got the replacement ice maker on order and I'm looking forward to him returning to install it. Nick was professional, courteous and quite friendly. Thanks ARE and especially Nick! With four people in our home, a downed washer would be a nightmare, only sweet dreams for us tonight

I called a technician to repair my GE front-load washer and asked for an estimated repair cost…read morebefore scheduling the visit. I was told it would likely be around $150-$200. However, when the technician arrived at my house, they quoted $550 for the exact same issue I had already described over the phone. If I had been told upfront that the repair could cost this much, I would not have scheduled the appointment. Because I declined the repair, they still charged me a $100 inspection fee. This experience was very disappointing due to the lack of transparency about the pricing. Clear and honest estimates should be provided before sending a technician so customers can make an informed decision. For your information, I did called GE before calling these tech, the extended warranty is $350 to cover everything. My GE washer is front load purchased by 2022.

My dryer was making noise. I searched and found SNWDR. Max responded quickly and set up an appt for…read morethe next day. I work an odd schedule and dozed off when Max showed up. Completely my fault however, I let Max know what happened and he came right back a short time later. He turned on the dryer, said, "it's your rollers." Max had them installed and my dryer fixed in no time at all. Very reasonable cost. Max is incredible, very personable and knowledgeable in his trade. If you need washer or dryer repairs or services, don't hesitate to call Max. You won't regret it.

Max was a great deal of help. He responded quickly and a great help with the issue with our washing…read moremachine. Asked all the right questions and gave great helpful answers! We highly recommend them!

Great help with our fridge! He came same day I called on a weekend…read more Fixed the problem quickly. Glad we found him!

I haven't used yelp for a service like this in awhile but these 5 star reviews helped me decide to…read morereach out to Amir to fix our non responding dishwasher. He had the parts ordered quickly and was quick to respond to our needs. He was friendly and arrived with tools and ready to get started. He was very knowledgeable and even had to take apart our dishwasher to install the control board etc. He did it quickly and efficiently. Thank you so much for the prompt service and being as good as your reviews say! I'm so glad our dishwasher is back and running.

Chris did an outstanding job on our 8 year old ASKO dishwasher at a very competitive price. Works…read morelike new now! We'll also call on this Veteran owned family business for our SUB-ZERO & WOLF appliances. He also recommended great dishwasher detergents & cleaners. JOB WELL DONE!

Chris and Taunya were friendly and helped us fix a broken washer when we first moved in quickly…read more We appreciated the additional tips and suggestions for our appliance since he mentioned that he used to work for GE.

I am beyond frustrated with the service--or lack thereof--provided by this company. My dishwasher…read morehas been out of commission for 2.5 weeks, and after multiple visits and hundreds of dollars, it is still not working. The entire experience was a disaster from the start. The technician failed to show up on time for the initial appointment. When he finally arrived and performed the "repair," he actually managed to break the drain line. This required a follow-up visit, which only added to the downtime and my growing frustration. To make matters worse, after paying $275 for what I thought was a completed fix, I realized the unit still wasn't functioning. When I reached out to the company to resolve this, I was told it would cost an **additional $275** on top of what I had already paid. When I questioned this, the administration was incredibly unprofessional. The admin became rude and dismissive, claiming they were giving me a "40% discount"--which felt like a slap in the face given the machine was never fixed to begin with. They even had the audacity to tell me it was "my fault" for not checking the technician's work more thoroughly while he was there. It is not the customer's job to perform quality control on a professional repair. Now, I am back at square one, out $275, and having to figure out a new issue caused by their incompetence. I strongly advise staying away from this company. Save your money and your sanity; go with someone who is punctual, skilled, and actually values their customers. **Will not recommend.** Update. Now 4/19 the dishwasher is completely stuck in heavy cycle and not starting at all. You can say all you want about your "professional repair", but at this point it's easier to get a new dishwasher than keep paying for every part to be replaced at extra cost. The technician had to comeback several times over 2.5 weeks and it's still broken. I reached out to your technician initially to request additional repair but asked for another person since the first guy who fixed my fridge awhile back did a great job. I started receiving messages from another person who never introduced himself and was extremely unprofessional, texting me rude messages and at this point I don't feel safe using you at all.

Came quickly to check out a problem with my washer. The technician was friendly and went straight…read moreto work. Within a few minutes he was able to diagnose the issue and gave me recommendation on what I should do. I didn't feel he tried to oversell me and I thought he was really reasonable and honest in his advice. Although I didn't need them to return, I would use this company again in the future for appliance repair.

Maria who scheduled my appointment was very friendly and helpful. Peter the technician was able to…read morecome the same day I called for service on my refrigerator. Peter was honest and explained to me that my refrigerator was beyond repair. I really appreciated how thorough explanation was and his integrity. If I ever have an appliance issue again I will be contacting this company again.

Great service. Excellent communication. Tech is highly skilled. I had to call them back for a…read moredifferent issue. I would definitely recommend them.

Fuse was great, Andre provided great customer service and was very knowledgeable- he answered all…read moremy questions and gave great tips for future prevention. I really appreciate how quickly they were able to fit me into their schedule, and deliver great service. I will certainly use them again, and recommend them to anyone looking for great value contractor!

was very very satisfied with this service and would recommend this business to anyone! my samsung…read morebespoke washing machine and samsung dishwasher were both not working. andre was very professional and kind, he is very thorough in explaining how they work normally and the parts that werent working. they also work with oem parts which have a one year warranty. $50 for the consultation but since i went through which the service, it was waived. most places seem to have this but $50 was the cheapest option i found! he was really transparent about the problem with my washing machine, which was that he needed help taking down the stacked unit. many other companies would charge a lot for the manpower, which is true since even contracted companies with samsung would not deal with my stacked unit. luckily i had two guys in my family who could help, which is great. andres transparency was really nice and i dont know how many companies would have offered that option instead of trying to charge the additional manpower. it was $140 for the part, $180 for the labor. he let me know that the dishwasher job was actually relatively easy and that since my dad had already fixed another thing on it, he would likely be able to do it too. he showed me the name of the part and where to get it from! on service day he let me know his eta, and immediately got to work. he is fairly clean and works pretty quiet. andre got the job done in about 2 hours. the service was very professional and organized and i would gladly use them again!

We were very happy with Teckrom and will definitely use them again!…read moreMy refrigerator was making a very loud noise. We tried solutions that we found online, like cleaning the fan area and leveling it, nothing worked. The noise was so loud it could be heard in the bedrooms and they're upstairs! So, I turned to Yelp to do some research on a repair service. I ended up calling Teckrom, and I'm so happy I did. They responded quickly to my request for help. Cristian explained possible causes for our problem (this was over the phone). When he arrived, he made a thorough examination of our fridge, and he explained everything he was doing. Turns out one of our problems was the machine was not level. He told us why it could affect its performance. Also, there was ice buildup in the freezer. We appreciated his thorough approach, attention to detail, and the way he explained what he did to us. He also gave us tips on caring for the fridge so that it will last longer. I wish that all my interactions with service companies were as easy as this!

Christian knows what he is talking about and he cares about the work he does. He followed up with…read moreme 3 times, I appreciate that kind of service. My refrigerator was freezing my food. He changed the sensor and settings and that helped.

David has been fixing my appliances for several years - washer, dishwasher, etc. He has always been…read morevery professional and honest. He recently came to inspect why my electric fireplace wasn't working. It was in fact operational and David was kind enough to point out the issue - without charging me. As a long-time customer, I'm more than pleased with his services.

David repaired my Miele washer a year ago, and I was so impressed with his knowledge & efficiency…read morethat I called him again when my Miele dryer needed service. Once again he did an excellent job. David is professional, reliable, & charges vey reasonable rates. He also takes the time to explain how to properly maintain your appliances so they last longer which I really appreciate. I highly recommend him to anyone looking for an experienced appliance repair technician.

Didn't wind up getting the repairs, but the service was great. Will definitely keep them in mind…read morefor future incidents.

The service itself was good and my dryer is back to normal now. The only issue was that they showed…read moreup at an unscheduled time without letting me know about the delay, which meant I had to clear my plans for the rest of the day. If not for the communication mix-up, it would have been five stars