So David did my last door at the house and it was beautiful. I did have to call him back to fix one…read moreedge but he did so without problem. It kinda saddens me to read these reviews. I just called him back to my new home and he's just as nice as I remembered him. The door quality was fantastic before I expect the same now. I don't know who said he is a threatening kinda guy I can barely hear him he's so soft spoken. Overall my review is truthful some tiny thing I needed him to fix like a scratch and he did and came out a week or so later. He was great using him again as simple as that. It does take up to 5 months I think I waited. Hard to say as it was years ago but it is communicated on invoice 15-20 weeks. Anyways overall nice guy will be using him for courtyard after this door is installed Thanks David

We trusted Premier One Improvements, and David Martinez…read more As we placed an order for a custom $7,000. entry door, we were okay with a 6 month lead time. The custom door install left us with a spray painted scratch cover-up, gaps around the door, and an interior frame job that defies description. When David came out he initially attempted to convince us the blame on the 1960 era builders before addressing the situation with the help of paint, trim and lots of caulk. 14 months after the install our custom $7,000 door, protected by a roof overhang and not in proximity to water, started to RUST. David assured us he would address it, and then delayed 6 months. When he finally came out he did a cursory sand and spray paint job, promising to return shortly for a second coat. He also promised to leave the paint on his next visit. His second visit was to occur before year end 2025, and he said he'd be able to take care of the work from the exterior so we didn't even have to be home. When nothing happened, we contacted David again - he said things got hectIc so he'd be out right after New Years. New Years came and went but with more texts and calls, "Just after New Years" turned into a commitment from David to come on March 17. David didn't show on that day and so we texted. In his reply text of March 18, David stated "Im so sorry Terrible day yesterday Car issues Completely forgot to tell you Will setup again as soon as I get my car back". We understand that things happen but since March 18, our texts and calls to David and his office admin, Gina Marie, go unanswered. They appear to be evading us (and our neighbors who have issues with their Premier painted doors). I'm not looking from a Yelp response from David and Premier. I'm looking for the customer and product service they assured us they'd deliver, and they continue to promise through their mass mail promotions. I develop corporate customer-service initiatives for a living, and write extensively about customer service successes and misses. Quality companies proudly stand by their customers and their products. Based on our experience, I assure you that there is nothing premier about our experience with Premier. If you're looking for a quality product and service, always go where you're appreciated. Premier doesn't appear to appreciate their customers so perhaps they're not deserving of our business.

First of all... Freddie Ambriz. What a great ambassador for your company. He arrived timely…read more Remembered my house from a long time ago. (He had helped my late uncle)... got right to work. He was able to trouble shoot for me a couple of problems. Freddie was efficient, kind, clear, friendly, positive. He was amazingly knowledgeable about all my questions. From the first phone call to Freddie finishing and leaving my premises, every person I came in contact with was the essence of customer service. Congrats to the ownership and management of Mobile Screen Services. Your employees are AWESOME. The prices are so reasonable as well. With everything so expensive these days, I was astonished at the price for the excellent quality. So thank you for this. To each employee and most importantly to Freddie: thanks a million.

I'm glad I found Rudy and David of Total Door Service! They did a great job of helping out with a…read morerepair and made it a great experience. We had issues with our commercial type door and Rudy picked up the phone immediately, and was able to have David come out on the same day - and this was after New Years Day. David was able to quickly trouble-shot the issue and make the repair. He had to remove a large piece of glass from the door, take apart the door frame, fabricate a new metal part for the broken one, and put it all back together. Luckily he was able to do it all in the spot and within a couple of hours. He also did a quality job of cleaning up - cleaning the glass and wiping down the door frame. Impressive job! Pricing for the work was very fair and they offer several payment options. I would definitely recommend using them and would consider using them again if needed. They can work in all types of doors, locks, and handles. They can also work on gates, glass, and other items.

Mike and his team were able to create the exact front door we envisioned, and it turned out…read moreabsolutely beautiful. The craftsmanship exceeded our expectations, and the turnaround time was surprisingly quick. From start to finish, the entire process was smooth and professional. I highly recommend this company to anyone looking for a high-quality custom front door!

Don't buy from this company! Their quality is not up to par! Paid over $6,000 for a plain front…read moredoor with glass and I was Disappointed in the quality!y! See photos below.

I've used this company several times, and every experience has left me very satisfied with both the…read morevalue and the quality of the windows they produce. When I was first looking for a window company, I really took the time to shop around -- and this company truly has it all. They manufacture their own windows on-site, which makes a big difference in quality and precision. As long as measurements are done properly, the finished product is a high-quality window that fits exactly as it should. They also offer glass repair, which has been incredibly helpful. I had a client with two damaged windows -- one cracked on the interior pane and the other completely broken. They replaced the dual-pane glass in both, and they looked brand new afterward. Great pricing, excellent service, and consistently reliable results. I highly recommend them.

Great team that goes above and beyond! We are so happy with our 7.5 tall slider door window repair…read more Joesph saw to making it slide like it's NEVER worked before. And the old Granny glass with the decorative etchings...gone for good . All at a surprisingly good cost to us. Thanks First Class Window. Well done!

I had a broken tempered glass pane in an older Bel-Air laundry room door window and wasn't sure…read morewhether I needed to replace the entire window assembly or just the glass. Kendra was incredibly knowledgeable. Before she even saw the frame, she recognized the Bel-Air window style, explained why tempered glass had to be custom ordered, and answered all of my questions. It was obvious she knew these older window assemblies. I removed the frame myself and brought it into the shop. They measured it, ordered a replacement tempered glass pane, and had it ready in just a couple of business days. There was a misunderstanding about whether they would install the glass into my existing frame or simply supply the glass. When I picked it up, they had already installed it. I offered to pay for the installation, but they declined and told me it was their mistake. That level of honesty and customer service is rare. The final cost for the custom tempered glass was only $32.38, the workmanship was excellent, and my original frame and gasket were reused. As a veteran, I also appreciated that they offer a 10% military discount. Kendra and the team at Tustin Glass & Mirror earned my trust, and I wouldn't hesitate to recommend them for custom glass or window repairs.

This is the second time I've worked with this company, and once again they exceeded my…read moreexpectations. The owner is incredibly responsive, and the entire team is punctual, professional, courteous, and highly skilled. Their attention to detail and commitment to excellent service truly stand out. I highly recommend this company to anyone looking for a reliable and trustworthy team. I look forward to working with them again in the future.

So happy we found Dutch Bros. I found them a year ago, they came fixes a few screens and installed…read morea new slider. From the first call Nancy was not only pleasant on the phone (I still care about that and so rare these days) Made me feel informed and ready for our first appointment. Jason was our tech and he was so nice and dealt with my crazy circus with ease. 2 small kids and 3 dogs during construction! But still took the time to walk us through so we had all our options. We are so impressed with the work a year later I just spent an hour digging through old statements to find the name and look up on yelp. Once again Nancy was sweet and full of information and details. We are having a few more windows done and a new slider and I am so glad I have them saved now. They are our screen company no need to look any further!

Horrible follow-up. It took me nearly a month to get their quote after several requests, and I was…read moreready to sign the contract but did not get their response when asked to set up a visit to the jobsite. If it's so hard to follow up with a simple quote, imagine trying to finish a job - if they're even capable of - with such irresponsible staffs. This company has zero respect for prospective customers waiting to get their services.

I wanted to write the review by saying Cash and the gang at a New View were fair and honest and did…read moreeverything they said they would do. One of the windows of the many they installed was a little wobbly. The manufacturer came out and could not fix the issue. They sent their installers Luis and Diego out and like magic they correct the problem with outside the box thinking. They were great! I love my new double hung windows.

A New View provided the best customer service compelling me to submit this review. Not only are…read morethey timely and helpful, but they have great products too. I couldn't be happier with their service as they guided me to the best product selection. When customer service feels like a lost art, they stand out as wonderful. Jenny Trujillo, with A New View, deserves recognition for her expertise. I highly recommend this company to anyone in need of windows, or specialty doors.

Mike is our hero! We needed the rollers in our slider replaced. He was on time, very affordable,…read moreand just an all around great guy. If you're looking for a trustworthy company, call Coastline Replacements; you will not be disappointed.

This experience was so easy! Measured and then installed! Such a kind, easy to work with husband…read moreand wife team. Highly recommend!!