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    Kuni Auto Center

    2.3 (84 reviews)
    Closed 9:00 am - 6:00 pm
    Updated a few days ago

    Services - Kuni Auto Center

    Bumper repair

    Auto frame testing

    Auto maintenance

    4 More Services

    Auto repairs

    Auto steering and suspension repair

    Routine automotive maintenance

    Rear-end damage

    Kuni Auto Center Photos

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    Recommended Reviews - Kuni Auto Center

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    Reviews With Photos

    The awful body work.
    Cheri B.

    Recently bought my 2015 Lexus 460, it was damaged in the parking lot by a elderly customer at Kuni and Kuni said they would repair it before I bought it. I had a hold on it until it was finished 3 weeks later later. After I got it home I noticed the poor body work done, and the poor quality paint job. Very unhappy with the service and quality of my newer luxury car.

    Paul L.

    Went to look for a car to buy. We saw this BMW X6, test drove it, and liked it. HOWEVER, we saw what looked like some damage on the back bumper and the sales person, Maia said it was NOT DAMAGE, "That's how it is supposed to look." (It was symmetrical damage.)We bought the car and took it to Kuni BMW to get a tow hitch put on. Guess what? IT'S DAMAGE TO THE BUMPER. It will cost $2,000 to fix it. We feel lied to. We went back to the Auto Center only to be told there's "Nothing they can do." Furthermore, I would not trust that the cars you buy there have actually been serviced with all the recommendations. What we found was that the service review recommended that the SNOW TIRES be removed and new tires put on. They chose not to do that, which means we get to put a couple thousand dollars of tires on this car in 2 months. Oh, the sales rep, Maia, failed to tell us they were "snow tires" when we bought it. When I called her after to ask her about it, she said she would ask her boss...NEVER CALLED ME BACK. Again, took it back, they said they'd give is a hundred dollars off if we bought tires from them. I've always gotten great service at Kuni BMW, but not at this place. Just because it has the name, "Kuni" don't let that influence you or make you think they are anything like Kuni BMW. They will be the first to tell you that they are NOT authorized BMW dealers, they are NOT part of the Kuni BMW business meaning they cannot get you ANY deals with service or parts at Kuni BMW. They are basically like any other used car lot. Buyer beware. They'll tell you anything and lie to you to make the sale. I should have realized the standard of this place when the sales person, Maia, told us that there were other people looking at that car, but they were rude and we were nice, so she was going to ignore their calls if they called because she liked us more than she liked them and then she described herself as "snarky like that." Unprofessional.

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    3 years ago

    I have taken two cars to get repaired from two separate car accidents and they always do a spectacular job very accommodating and friendly

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    3 years ago

    Bad service, bad communication, high prices, inaccurate estimates, issues with insurance, very long wait.

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    7 years ago

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    6 years ago

    Made my son wait two hours and sold chosen car to someone else while he was waiting for salesman to do his job. Very unprofessional!

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    7 years ago

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    9 years ago

    Never received a second key or a follow up call after the sale. Guess they didn't seem to care.

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    13 years ago

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    9 years ago

    Horrible post sales customer service. They were okay until they got my money. Happy with the car but will never purchase from them again.

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    7 years ago

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    Page 1 of 3

    Ask the Community - Kuni Auto Center

    Review Highlights - Kuni Auto Center

    Ask for George when receiving an appraisal, he is fair, compassionate and professional.

    Mentioned in 6 reviews

    Read more highlights

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    Herzog-Meier Mazda - Happy driver of car new to her

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    I had a great converstation with Nolan d'Elseaux Sales Consultant who worked with me to look at all…read morethe options that he had to meet my needs and even though I went with a purchase from another dealership, I completley respect his honesty and profesionalism. If he had the type of vehicle that I was looking for I would have absolutly puchased from him.

    I had a great experience here at this dealership this past weekend and was finally able to close on…read morea beautiful 2025 Mazda CX-5 Turbo Premium Edition in Rhodium White. After performing countless hours of research and watching a TON of POV videos on YouTube, I strongly settled on a Mazda even though I had bad experiences with this brand in the past. 90s Mazda's were horrendous due to their ill-fated partnership with Ford Motors (bad transmissions, etc.) so I stayed away from Mazda for over 30 years. Mazda has become a brand of its own in the last decade after it's separation from Ford restoring quality back to its lineup. CX-5 is no exception. Due to its Japanese-built reliability, quality materials chosen, simplistic design and ownership satisfaction, I went with this model over its other Japanese-branded rivals. I contacted many dealerships around the greater Portland area as well as dealerships as far down as Eugene and none of those places had the color and model I was looking for in their inventories. The current introduction of the 2026 models were soon approaching so the trim level I was looking for in particular were becoming scarce. The video reviews of the 2026 model were a big disappointment and practical turn-off due to the new design changes. I continued to check dealer inventories and that's when I discovered the trim I was looking for was still in stock at Herzog-Meier. They had 2 turbo's in white left in stock. After my inquiry, I was contacted by a young man by the name of Brody Heath. Brody was quick to respond through text messages followed up by some emails. What impressed me the most was the personal video that Brody created for me first introducing himself, the vehicle I was interested in and summarizing some of the important features of the vehicle. Brody went outside in the cold and shot the video for me on the same day I contacted him which I found to be commendable. The short video he created for me was quite impressive. 2 days or so later I made arrangements to visit Brody and test drive the vehicle. Upon our arrival at the dealership, the vehicle was parked waiting for me in their customer parking space and on the dashboard my name was printed on a bright-green placard. Immediately I felt welcomed to the dealership. Brody came out to meet us and we soon were off on the test drive and answered all my questions along with my daughters questions who happened to be tagging along with me. This all happened past sunset and we did a night test drive. Brody is the coolest guy you will ever meet. Very polite and respectful and always called me sir, very positive and always smiling! I told Brody that I would think about the car for a few days. After a few days go by, I decided to go back and re-test drive the car but this time during the daytime. After the test drive, I settled all my doubts on the vehicle and decided to move forward with the deal. I ended up with a little more than the deal that I wanted partly because I opted for the additional 7yr, 100K mile warranty which everyone knows is the dealerships way of recouping but nonethless the warranty is pro-rated if I decide to sell the vehicle. I found the price to be reasonable given that I've had to spending out of my own pocket on vehicle repairs in the past. This provided a little peace of mind but to each their own. You can decide if the warranty is good for you. Thank you Brody and Ahymon in Finance for making my visit and experience here pleasant and welcomed. I didn't feel any pressuring during my initial visit all the way through closing in Finance. Everything was transparent and honest.

    Beaverton Honda - Seating

    Beaverton Honda

    (559 reviews)

    Southwest Portland

    Grateful to Gary and Mike for great service today. They were helpful in explaining the nature of…read morethe problem. Very knowledgeable. Mike in service seems like he knows everything about everything Honda. Gracious to me in answering all my questions. Gary is a solid service rep. and was patient with all my many inquiries.

    NOT A SATISFIED CUSTOMER. Stopped in at the service department to discuss issue with 2018 Accord…read moreEXL 2.0L and spoke w/Andrew. I explained a/c not blowing cold but Honda extended warranty on a/c and I wanted oil change. I also had concerns about transmission lurching/surging and explained what it was doing. I explained that I have brought up my concerns about the transmission before to both Dick's Hillsboro Honda and Beaverton Honda in past visits for oil changes and was told this is normal. I mentioned several internet searches about these 10 speed transmissions showed up frequently for that model year having the problem as I described. Advisor researched and said only bulletin was for a/c and nothing on transmission and that my car was not 10 speed. We scheduled appt. for oil change, a/c diagnostic and tranny diagnostic. He stated two seperate fees for both diagnostics and that if a/c condensor was issue then fee would be waived and covered under warranty. I later got home and did more research and sent this, Honda Service Bulletin (TSB) #19-091, issued on November 10, 2019, addresses 10-speed transmission shift quality issues in early production 2018-2019 Honda Accord models equipped with the 2.0L engine. [1, 2] Key Details of TSB 19-091 Fix: Software calibration update for the Transmission Control Module (TCM). Purpose: Addresses harsh shifting between gears and improves torque converter response. Symptoms: Harsh shifts/clunking noises (specifically 5th to 6th, and 8th to 9th gears). Delayed engagement. Rough downshifts. Shift lag during acceleration. Hesitation or a "rubber band" feel. [1, 2, 3, 4] Affected Vehicles 2018-2019 Honda Accord (10-speed automatic models, primarily 2.0L). Applies to early production models. [1] Additional Information Resolution: Many users report that this update alleviates, but does not completely eliminate, the inherently "clunky" nature of the 10-speed transmission at low speeds. Diagnosis: If a fluid service does not resolve the harshness, this software update is the next recommended step before considering torque converter replacement. Alternative Solutions: If symptoms persist after the update, some users have reported that "learning" to drive with specific throttle inputs (e.g., 25% throttle) helps, or that the transmission requires a long "break-in" period of 15,000-20,000 miles. [5, 6, 7] It is highly recommended to consult a Honda dealer to verify if your specific VIN is covered under this or subsequent service bulletins. AI responses may include mistakes. [1] https://rohnertparktransmission.com/vehicles/honda/accord/repair-guide [2] https://rohnertparktransmission.com/vehicles/honda/accord/repair-guide [3] https://static.nhtsa.gov/odi/tsbs/2024/MC-11010459-0001.pdf [4] https://static.nhtsa.gov/odi/tsbs/2013/MC-10112743-9999.pdf [5] https://rohnertparktransmission.com/blog/honda-cvt-transmission-problems-guide [6] https://www.accordxclub.com/threads/serious-10speed-issues.9268/ [7] https://www.reddit.com/r/accord/comments/1bmzquq/help_10_speed_transmission_question/ This was the response, Hey Karen. I looked up the bulletin 19-091 and its for the a/c condenser warranty extension. I tried looking up anything else in the Honda database related to transmission judder/acceleration issue and I could not find anything related. Your vehicle also does not have a 10-speed transmission so I don't think that article pertains to an Accord. 10 speeds are only in Honda odyssey's and Pilots that I'm aware of. I began to get worried about the statement of my car not being a 10 speed and was going to cancel but decided not to. The bulletin number maybe wrong or it maybe a broader range related. I knew it is not a recall or warranty extention but possibly a Service Bulletin concern. I asked to have tech check for TCM updates. Fast forward to repairs, a/c fixed under warrenty, oil changed, 10 point inspection done w/recommendations of brake fluid flush and transmission drain and fill along with hard battery reset. I declined reset and did one according to YouTube using accelerator pedal. I took car in early on a Wed., picked up car late day Thurs. then the car sat until early Fri. morning. I drove to Astoria, Oregon from Beaverton and everything fine. The car sat in lot from fri-wed. because everything within walking distance. Got in to start car and drive home and noticed noises from underhood. I called Beaverton Honda immediately and the response from service desk was, we can get you in tomorrow to look at it BUT there will be a diagnostic fee. I explained my car was just in there. I said I need it looked at so whatever. I was not happy and after stewing on it cancelled the appt. How many diagnostic fees do you want?

    Northwest Jeep Chrysler Dodge - Mandatory car value scam on dealer site then denies value.

    Northwest Jeep Chrysler Dodge

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    Ahmed was amazing to work with from start to finish. He answered all of our questions thoroughly…read moreand honestly, and he felt more like a friend helping us through the process than a typical salesman. This was actually the fourth dealership we visited, and it was by far the most relaxed, comfortable, and low-pressure experience we had. The finance team, underwriters, and managers were also incredibly helpful and worked hard to get us a great deal while making sure we felt comfortable every step of the way. We walked out feeling confident and excited about our purchase instead of stressed or pressured. Thank you so much to Ahmed and the entire team for making this such a positive experience. We truly appreciate all of your help! -Mckee Family

    I've financed around 15 vehicles over the past 5 years and own over half of them outright, so I…read morecame in expecting a professional, straightforward process. Earlier that same day, I had a frustrating experience at another dealership I've done repeat business with--but I still purchased a vehicle there. After that, I spoke with Andy at Northwest Jeep Ram. He seemed personable, promised strong incentives, and made it sound worth stopping by. I figured I'd check it out and potentially start bringing my future business here instead of my usual Jeep dealer. That was a mistake. Instead of a professional experience, I was met with unnecessary skepticism and told I needed to put down a $10,000 deposit due to "fraud concerns." There was no valid reason for this based on my financial profile or buying history. It felt presumptive and, frankly, insulting. I'm a business owner, I understand financing, and I come prepared. I don't expect special treatment--but I do expect to be treated with basic respect and professionalism. Andy, this part is for you: you completely misread the situation. You didn't just lose a deal--you lost any future business from me. I'll continue spending my money with dealerships that know how to treat serious buyers appropriately.

    Beaverton Kia - Service Lounge

    Beaverton Kia

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    This is by far the most professional Kia dealership I've ever visited. My family has never had a…read moregood experience with the Kia dealerships in California, so we hoped this time would be different and we were pleasantly surprised! I was searching high and low for a Niro with all the features and color that I wanted and I was turning up nothing but blanks in my local area. This dealership had exactly what I was looking for, but the only caveat was that it's over 100 miles from home. I communicated with a sales rep, Kristen, over the course of several days until I was able to make the trip. She made sure I never had any unanswered questions and kept me up to date on what was happening with the car. They were even nice enough to honor the quote I'd received from CarMax for my trade-in, which really sold me on making this deal because they acted like my time mattered too, especially after driving 2 hours just to get there. Other dealerships I visited didn't know much about the Niro, so I pretty much taught myself as I did test drives, but Kristen is extremely educated on the Niros and it was very refreshing to finally not have someone telling me "I'm not sure." She was very clear when explaining packages through the paperwork process as well, which I really appreciated not feeling like I was ever being talked down to. It was a great experience overall. And granted, it was a long day and a long drive but the excitement of finding exactly what I wanted was way more than the dread of sitting through the paperwork and travel time!

    Zero stars if I could! Went in for a recall fix - not something anyone wants to do already. I drove…read moremy husband to pick up the car, and left - as I'm waiting turn left outside the dealership at a traffic light a car backs up in front of me and hits me! And then I notice that car looks like my husbands and has California HOV stickers - what are the chances?! Turns out our car got hit by our car. Then the saga begins - first, the employee tells me I don't need to get out to look. There's no damage. There was. So we go back to the dealership Everything is nice and kind - the dealership is going to take care of it! Great, because they hit our car with our car! Nope! In the weeks that followed they fought and became less and less accommodating. My car has a lot of custom features including stripes and they wanted to cover only the portion damaged, in colors that don't match my racing stripes or match the color based on wear All said, we paid a couple grand to repair my car because Kia or Beaverton hit my car. By the end they were treating us like we were trying to get over on them. Terrible all around - we should have done the right thing and called our insurance. All said; not to be trusted. We wanted to trade in for a new sorrento plug in hybrid and absolutely will not. Takes a ton for me to do a review like this but all said - my car got hit by my car by Kia in Beaverton and they made it seem like we were trying to put one over on them and I ended up spending a couple grand fixing my car. Stay away!

    Kuni Auto Center - bodyshops - Updated June 2026

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