There always so kind and very fast no matter Whatime ago ... never along wait ...I would definitely…read morerecommend this place to friends and family especially about needing a new window for my car ....

I've been coming to this shop for years. Abdul and the crew are always courteous and give you…read morestraight answers. I drive all the way from Irving, which is a 45 minute drive just to bring my vehicles in. Once, I recommended this shop to a friend who was having problems with her brakes. She needed a significant amount of work done. But seeing that she had limited money, they addressed multiple issues for one price, and saved her a good amount of money. Repeat business is a big part of a shop's success, and I can see why they have so many loyal customers. Keep up the good work guys!

From the second you walk in, they actually make you feel taken care of--not talked down to or…read morerushed. The team is super transparent about what your car actually needs (no weird upsells), and they explain everything in a way that makes sense. Their inspection process caught things I didn't even know were starting to go bad, which saved me from way bigger (and more expensive) problems later. You can tell they genuinely care about keeping you safe on the road, not just getting you in and out. Plus, the communication is 10/10--updates, timelines, everything is clear and stress-free. If you're in the Forney area and need a shop you can actually trust... this is it

Scott's has been great to me since I came to Forney! I travel a ton and it is hard on my Jeep but…read moresomehow they always fit me in. Solid crew and solid prices. Can count on them to do a great job!

My daughter's car was overheating and had no ac. I had stopped and bought antifreeze (which was…read morecompletely dry) and a quart of oil. Drove away and it was still overheating. I looked on Yelp and found these guys just .7 miles away. Called up and spoke to Ken. He was so nice and free describing the issue he said it was probably the fan and to bring it in on Saturday (the next morning) and they could fix it. Now let me say that my daughter is NOT a ca person. She's lucky she gets her oil changed once in a while. They looked over my daughter's car after replacing the fan and found her brakes were almost to the pads. They replaced them and drove it around and called and said she needed the arms because of the wiggle when driven. They replaced those and aligned the tires (not sure about the sequence). They called and said it was ready. I then mentioned that she didn't have windshield wash because sh had a hole in the reservoir. They said they knew that too. I asked if they could replace it and that she also didn't have phone charging capabilities inside the car either. They said they would check the fuses. They ended up not charging me for the washer reservoir and the fuses. They even came and picked me up since I had no car! Her car is like brand new (ac works great) and should be good for another 100,000 miles. I highly recommend and will be going back.

Dishonest mechanic. Told me I needed new brakes...LITERALLY had new rotors and brakes installed a…read moremonth ago and hadn't driven it since. Tried to convince me I also needed a complete system flush on Mazda with barely 50k miles. SMH. Ladies beware of this type if deceptive practice.

I've been taking our vehicles to Firestone on Davis for years. Besides the quality service, the #1…read morething I can say about them is, they are HONEST! Bob who is one of the owners has saved me countless dollars by being 100% honest with me! Like most people with newer cars, I'm clueless about a lot of things, but there has been several times a less honest person could have easily taken advantage, not these guys. I just had my SUV serviced there last week, the new part failed, but it was 100% under warranty, so they fixed it at no charge! I recommend them 100% Jim Funderburgh

1 star I am posting…read morean additional review because Firestone management has still not provided any meaningful follow-up or resolution regarding my formal complaint, Case #2977465. I filed the complaint on June 12, 2026, and followed up repeatedly. An area manager eventually emailed me, and I provided a detailed written timeline explaining what happened, why I had lost confidence in the Galloway Avenue location, and why I was requesting a refund. Since sending that response, I have not received a substantive decision, status update, or further communication addressing my concerns. My primary complaint is now the administrative handling of the matter. Customers should not have to repeatedly pursue a large company for basic communication after reporting a serious service problem. Even when a company disagrees with a refund request, management should acknowledge the documentation, explain its decision, and provide a clear resolution. The continued lack of follow-up gives the impression that Firestone's complaint process is designed to delay rather than resolve legitimate customer concerns. Based on my experience, I cannot recommend the Galloway location, and I have serious concerns about Firestone's regional management and customer-service accountability.

Graciously helped me with a flat tire. Had a huge nail and they repaired it quickly and at very…read morelittle expense. Very friendly.

Came in just for an emission inspection and was done and leaving within 10 minutes of pulling up…read morewith no appointment. Flavia was quick and fun to talk to. Was recommended this place by a friend of mine and was not disappointed.

I've been visiting this location for three years. I've always had a positive experience. Highly…read morerecommend this shop if you've had negative experiences with other places pushing or upselling unnecessary maintenance items on you. I have an older Chevy Silverado. They've always been honest and only brought required items to my attention. They work quickly. When I've had larger issues with obscure parts, then send away for them quickly and complete the work on time. They've never had to keep my vehicle overnight. A few times they worked a few minutes past closing to finish the job. Highly recommend.

Scammer alert. Claimed they couldn't tell you if the fluid levels were good because of "liability…read moreissues" if they looked at it, BUT at the same time insisted they needed filling! Which to a logical and sane person means either they looked it or they just tell everyone that. Acted very condescending when asked to explain what the liability issue was. NEVER GOING BACK TO THIS PLACE!

So disappointed. I try to use local businesses, but guess I'll have to go back to the dealership…read morefor service from now on. They quoted one price for brakes/rotors, but charged a MUCH HIGHER price when picked up. No one contacted me to tell me it would be more. They just held my car hostage and I had to pay. DO NOT USE THIS MECHANIC. This is very unprofessional and unethical.

Josh is awesome! I went in yesterday for the first time since my former mechanic messed up my car…read moreand refused to fix it. Josh took care of me and service was quick and honest!

Outstanding service. This is my second time coming here for tire issues. The guys are definitely…read moreattentive and have honest pricing. I'll definitely keep coming back for my tire and oil changes here. They even helped swap out my rims on my Nissan Altima for a good price.

Do not go here. I spent $45 on a used tire that had a screw in it and I know it's not a coincidence…read morethat I also had a rear tire that I had to have replaced that had a screw in it in total I spent $400 because of the scam artist