This is the first Valvoline where the mechanic actually check fluid levels and had me press on…read morebrakes, turn signals and high beams. The New Braunfels location have never done this! In fact I didn't know it was something they did. So I got the oil changed, my air filter was bad so I got a new one, I didn't want to replace it myself which I've done in the in the past I know they charge probably $10 more than if you bought it at AutoZone. But I just didn't want to go through the time doing it myself. I was talking to Austin and letting him know about problems. We talked about cars in general and cars that get high mileage which mine is one of those, 11 years with 255,978 driving a total of 90 miles to work and back Monday through Friday He was really good , he was polite, besides the air filter you really didn't try to upsell me, which I appreciate. I sure like this Valvoline much better than the New Braunfels where I used to go but a little too far for me. Look them up on yelp and there's a couple of coupons. I was able to get $15 off my oil change .If I'm ever in Austin and I need an oil change I'll certainly go back to this Valvoline.

Got the oil swapped out fast. Engine sounds much quieter now. Dashboard light is finally gone and…read morethe car feels smooth on the highway. Nice to have that checked off the list.

5 stars Outstanding Service from Shane at the Brody Lane…read moreJiffy Lube - Truly Exceptional! I stopped in at the Jiffy Lube on Brodie Lane on Tuesday, April 7th, 2026 around 2pm for a routine oil change, and I have to say, the level of service I received was far beyond what I expected from a quick lube stop. From the moment I pulled up, the team was efficient, professional, and genuinely attentive. What really stood out was associate Shane. He went above and beyond to make the entire experience smooth and reassuring. Shane took the time to thoroughly explain every step of the Signature Service Oil Change, including what he was checking and why. He walked me through the multi-point inspection results with clear details--no upselling pressure, just honest, helpful information about my vehicle's condition. His knowledge, friendly demeanor, and attention to detail made me feel like my car was in truly capable hands. The service was completed quickly without feeling rushed, and everything was done with care and precision. The bay was clean, the staff was courteous, and I appreciated how Shane double-checked that all fluids were at the proper levels and that the cabin air filter and wiper blades were in good shape. He even offered practical driving tips for the upcoming weather, which showed real thoughtfulness. In a world where many auto service places feel transactional, Shane and the team at this Brody Lane location delivered outstanding, personalized service that made me feel valued as a customer. If you're in the area and need an oil change (or any quick maintenance), do yourself a favor and ask for Shane--you won't be disappointed. I'll definitely be returning to this location and recommending them to friends and family. Huge thanks to Shane for turning a simple oil change into a five-star experience! Date of visit: April 7, 2026 Service: Oil Change

This jiffy lube does an oil change pretty fast and at a standard rate -- I needed synthetic oil and…read moreit's about $80, the process took about 10 minutes, if that, from start to finish. They get you on your way right after. Wish it was a little cheaper to be more competitive but I would say that overall they are doing quick work, at a standard price.

I came in for an emissions inspection 2 weeks ago and didn't pass my first attempt. The line the…read morefirst time around was surprisingly long, and it can be hard to sense where they are in the vehicle queue. I paid $11.50 for the inspection. Russell let me come back within the time frame and try again with no charge, which I did this past Wednesday. The whole process was quick.

I came in for an oil change,The service was good the people that did the work were friendly and…read moreoutgoing.Everything went well, after the service I had no problems with leaks or drips.I bought mobile one ,full synthetic .it ran me about $85,but I was told that I can go a little longer than three thousand miles between changes,which is awesome,and they have an open door policy that means if I stop in before a long trip ,or just need air in one of my tires than I am welcome to stop by for a top off,or washer fluid ,they will help me out for free

My car was making a rattle/ticking noise while accelerating so I brought it in to have it checked…read moreout and get a quote for a repair. When they called me about an hour later, they said it was a result of an error they made when replacing my break pads a few months earlier. They fixed it free of charge, which is the right thing to do obviously, but rare. No hassle at all. I really appreciated that they were honest about the situation and handled it.

I had noticed that I was losing air in my front left tire and frankly, driving up to Infiniti North…read morewasn't really on the cards. I had purchased my tires from them when I was getting Big Blue serviced. Wifey had been to our local Firestone and was always treated well, so popped up. Walked in the door and immediately greeted by William at around 10am. I mentioned what the issue was and he immediately jumped into action and asked if he could look himself. Out we went and quickly he found a screw in my tire. Immediately put me at ease and told me that this was completely fixable. Back inside he put together the service ticket. It would be about an hour wait and perhaps 30 minute fix. My bad, I didn't bring my laptop, since they had complimentary wifi. Also, some complementary cold water, I did rue the fact I had left my Yeti with coffee siting in my office at the casa. I pulled up a seat and nestled in. Discovery on the TV had Oak Island Treasure show, what a lot of bollock that is. People watching as almost as good as being in the Social Security office. Entertained myself and then was called up to look at what all they had found. A very soft offer to add a new air cleaner, oil change and one other item, which I declined. I mean everyone does this, no matter it being a little irritating to be reviewed. Just stood my ground and politely declined. I was trading my car in the next month or so for the new 2027 QX65, so these items would be taken care of by the dealership. I noticed my car up in the bay and not to long after it scooted by to be parked and picked up. The only tiny little suggestion, it was another 15mins after the car was parked, that the ticket came up to William to check me out. He was also with another walk in at that point. Pro-tip, next time I will get there when they open, since I think this tire patch would have only been 30 mins. It overall was a pleasant experience, it does do a lot of walk up traffic, so plan accordingly. You could leave your car with them and they will call you when ready. I'll be back if needed! Out the door for $32, job done!

Austin goes above and beyond! He spent like 30 minutes on the phone explaining what likely was…read morehappening to one of my cars and it ended up being something I was able to fix on my own for like $30.

Very friendly, fixed my check engine light and had not come back on. Did it in a couple of hours…read moreand for a reasonable price. He even fixed a few other problems i had pointed out for free.

I'll be honest I passed this up to go to Jiffy Lube, but the inspector wasn't on duty so I came…read moreback here. But I'm glad I came, big shout out to Mark the inspector on duty at the time who was patient with me getting my proof of insurance from my mom. He was speedy and finished with asking anything else he could do. I asked him to fill my tires up which he did and also inspected one tire for punctures. They are running like a well oiled machine there. Everyone is communicating, especially for Safety. I will definitely be back.

There is nothing "instant" about this place. Been sitting here for an hour and fifteen minutes to…read moreget vehicle inspected. Of course, the car two in front had an oil change AND vehicle inspection, so that was an extra 15-min "instant" oil change on top of the 15-20 minute vehicle inspection. Incredible! If you have stuff to do, make sure you mark out a couple of hours to sit at Valvoline for your 15-20 vehicle inspection.

I truly wanted this to be a positive experience, but unfortunately it was not…read more I brought my 2017 Volkswagen Tiguan (about 79,000 miles) to Austin's Automotive Specialists in November 2025 for an oil leak. After their inspection, I approved additional repairs and paid $2,006.64, picking up the car on Nov. 17. Within days, the leak was worse. Instead of one leak, I now had two, along with a strong burning-oil smell while driving. I returned on Nov. 21 and was told it was just leftover oil and that everything had been cleaned. That same evening, I discovered the car was leaking from three different places. I brought the car back again on Dec. 2. After no communication all day, I called and was told they found another leaking gasket and wanted an additional $400. I was also told that "oil leaks are tricky on Volkswagens," but a properly diagnosed repair should not turn one leak into multiple new leaks in a matter of days. At this point, I declined further work. I paid over $2,000 and ended up with a car in worse condition than when I brought it in. I requested a refund in writing and never received a response. Based on my experience, I cannot recommend this shop.

Just had my vehicle serviced having oil changes both are running like a champ and I couldn't be…read morehappier they treat you like family! This is a very well organized business so if you're looking to trusting someone with your vehicle, this is the place to be. Sometimes they give you the same day appointments and sometimes they don't, kind of depends on how busy they are. But other than that they treat you with respect and honesty, when they tell you something wrong with your car they really mean it! Even if you research it like I did in the very beginning not knowing these guys but now that I've been with him for a few years I can truly tell you that I trust them one 100 percent. Highly knowledgable I highly recommend Lakeway business with the Austin automotive specialist! Give them a try....happy yelping!

Frank was great! Very thorough and fair pricing. I'll definitely be using his services for all of…read moremy future repair needs.

The communication is severely lacking with these guys. Their arrival times are unreliable at best.read more

Auto Tek's stellar customer reviews did not disappoint! They diagnosed and repaired a bad A/C…read morecompressor for an Audi Q5. They credited the diagnosis fee to the service performed which is nice. They offer a decent warranty on their work. They are also flexible to offer parts options to help lower the total cost of repair. They say all of their techs have senior experience, and they were able to get my car in quickly- some other garages have wait times of up to a week. I checked their hourly rates, they are in line with other garages I have used in the past. They seem to have a very smooth and efficient system set up, they handle a lot of cars with the large garage space they have, and they do a good job communicating and providing updates. Convenient location for South Austin customers. They even sent me a follow up message after the repair- that was a first for me! I would recommend this garage for service and repair work.

This place is a breath of fresh air after experiences with Other Places. Friendly, didn't try to…read moreupsell, just explained clearly what was needed and might be needed at another time. I'll bring my cars here from now on!

Reasonable service. Fair price. ********************************************************read more

After driving to other nearby inspection locations (that I've used in the past), and seeing that…read morethey either didn't have an inspector on site, or had lines behind all their bays, I happened to see this building and made a quick turn. So easy! Friendly, got my info, and got me in and out pretty quickly. 10min max. Will be bringing my other car by that needs an inspection.