Amazing owners and such nice people. I came in for a luxury watch repair. It needed new batteries…read moreand shortening for a unique band and he did it in 10 minutes for a great price! Will be back for future repairs and shopping for unique vintage jewelry.

High quality work done efficiently and at a very good price. Dvin is also very knowledgeable and…read morehelpful. 5 stars!

I got a mixed bag at Homsy, unlike what seems other reviewers have said. I bought earrings and a…read morebracelet from here. No issue with the earrings, but the bracelet I bought just kept breaking. I had asked when I was considering buying it, whether I could wear it every day and sleep in it. I was given a confident 'yes'. But then when the bracelet broke and I brought it in to be fixed, suddenly it was 'not an every day bracelet'. The only reason this isn't a 1-star review is the earrings and the fact that they (tried to, as it broke multiple more times) fixed my bracelet free of charge. I will not be purchasing any other jewelry here, and I am not selling my bracelet back to Homsy. I will be taking my business elsewhere.

The customer service is excellent. We have bought numerous pieces and all are beautiful.read more

10 out of 10 experience working with Cathi, Pano, and Emilio from Kosmima. They helped me select…read morethe perfect diamond for my wife's engagement ring - even when it took three different visits and sets of diamonds to find the right one. Couldn't imagine going elsewhere for both of our wedding bands and we were so happy with the result of all three rings. Pricing was fair and Pano did a great job explaining how diamonds/ring costs work. Highly recommend!

I worked with Pano to get my fiancé's engagement ring made. I had a custom concept that I wasn't…read moresure would be possible at first. I had a pair of consultations where we sat down and discussed what the ring would look like with a sketchpad. I was quoted numbers that were in my budget, and I picked the ring up a month and a half later. Pano had told me that he would need to do some amount of custom work on the ring, but when I arrived he told me that he found out later he needed to make the ring from scratch, and that he should have quoted me about 50% more expensive. I still paid my original price, so to make up for it, here's a review. Getting this ring was a great experience from my end, and I was thrilled with the expertise that was brought to the table.

Based on the great reviews here, I went to Sheldon Jewelers with 2 small repairs. I found him to be…read morerude and condescending, and I left.

I was seeking to have a family heirloom ring resized but another jeweler had told me it was…read moreimpossible. I was worried that I would never be able to wear a ring that meant so much to me. Then I found Sheldon Jewelers and the contrast couldn't be greater. They were cheerful and helpful on the phone. In person, they were friendly and capable. Not only did they confirm they could do the job, they were very thorough in getting the right size and showed they understood the materials (both the silver and the unusual setting). I left feeling confident I'd gone to the right place. I got the ring today - not only was it done sooner than I expected but they did a lovely job for well under what I had budgeted. Ella was kind and helpful. They are both warm and talented - just the perfect place to go for any jewelry needs. I highly recommend them.

I came in one week before my New Year's Eve wedding desperately searching for a ring for myself…read more Hagop and his son, Barkev, dropped everything and helped me find a ring in their inventory and sized it that same day ensuring I had a beautiful ring for my wedding day. I can't recommend their inventory and their professionalism enough!

Purchased an engagement ring here. Ali and Hagop were great to work with -- very friendly and…read moreexperts in their craft. The ring came out FANTASTIC! I love it, my fiancé loves wearing and staring at it, and strangers love to compliment it. I'd call that a success, well done Bostonian :).

just now New…read moreRecently, I lost my wedding ring which had never come off my finger since the day I was married In June of 1989. All I can say is that I was pretty distraught at the time because I never thought that I would be able to replace it exactly. Then I remembered great experience I had A few years ago when I had to resize some jewelry at this jewelry store. Luckily, my wife's rang was the same as mine so we took a few pictures And sent them to this jeweler and magically they were able to replace the ring with an even better model. All I can say is there is one word that tells all about this jeweler and that word is quality. Check out the picture below.and you will see what a great job they did helping me to replace this very important piece of jewelry that never came off my finger for nearly 35 years. All I can say is the ring that they made for me is better than the original and when they say they make custom jewelry, they don't just make regular custom jewelry. They make stupendous custom jewelry. That said, I am telling you go to the showroom and talk to Amina because she is a superstar. Before you buy any jewelry check out what they have to offer because everything they have is unique and of very high quality. I was very sad when I first reached out to them, but they may be very happy with the quality of product that they created from scratch. Check out the picture below for proof.

I'm truly sorry to write this review, but my patience is gone. I have had continuing issues with…read morepoor communication - calls and texts not being returned, prices not being provided, etc. It hasn't been just once or twice and it's unprofessional and uncomfortable to have multiple pieces of jewelry there and no one replying. Over a week ago I received apologies but it is still happening. It only takes a few minutes to reply - saying you are busy is not an acceptable excuse. Additionally, one item was not completely repaired the first time. Frustrating. It's disappointing to read good reviews and have this kind of experience. I've left another message and sent another text - PLEASE reply so that I know what is ready so I can pick up my jewelry.

Kenny is nothing short of an institution in Watertown Square. A smiling sage, he pairs meticulous…read morejewelry repairs with morsels of hard-earned wisdom. A true one-man show, he transforms the inconvenience of needing a repair into an experience of increasingly rare customer service. You leave with your prized possessions polished and restored--and your spirit refreshed as well.

Called to see about getting my watch repaired. I asked him if he does repairs and he said "Like…read morereplacing a battery? Of course I can. Been doing this for 52 years." I told him it was just a link that needed to be replaced and that I would be over in a few minutes. He then said, "Call back when you have more time. We're closed." I honestly didn't know what he was talking about since online it says they're open until 6. I told him that and he said "Well it depends on where you're looking. Anyway, we're closed. We close at 4. I'm very primitive, I don't even have a cell phone. Call back another time." That will never happen. What an extremely rude man...