DJ is an amazingly talented jewelry designer and I've been going there for twenty years now. DJ…read moremade our wedding rings and mine was customized to perfectly fit my unique engagement ring. I have to get my rings resized often and every time I visit, I find another irresistible piece of jewelry.. Their prices are fair as well!

Amazing service at incredible prices. Resized rings and moved diamond to new setting in an HOUR…read more Wow.

I had a very concerning experience with Galati Jewelers. I brought my wedding ring in to have it…read morestretched. The owner seemed nice enough and explained the process, telling me to come back the next day around 4:00 pm to pick it up. When I returned the next day at the time he gave me, the store was closed. I called multiple times, but there was no answer and the voicemail box was full. I went back again the following day -- still closed, even though the hours posted online and on the door indicated the store should be open. By chance, another person stopped by while I was there and told me that the owner frequently does not follow his posted hours. At that point I became extremely worried that I had been scammed out of my wedding ring. The stress of thinking I might have lost something so meaningful was awful. Businesses handling valuable and sentimental items like jewelry must operate professionally and reliably. Not being open during posted hours, not answering calls, and having a full voicemail is completely unacceptable. Based on my experience, I cannot recommend this business. If you value your jewelry and peace of mind, I would strongly advise going somewhere else.

Stunning work!!!! Worth every penny. Going back absolutely. My 30 year old beautiful diamonds…read moreare back, sized to his recommendation at a glance he knew what size I was and yep he's right!

konstantin is a wonderful person who runs an honest great business. He cares for his customers, and…read moreabove all else, will not try to over charge you or sell you something you don't need. finding an honest jeweler now a days is difficult, but Konstantin is as honest as they come. I would recommend Kupfer to anyone asking for a great jeweler.

Had a really great, smooth transaction with Konstantin. Very nice to work with. Excellent…read morecommunication and went out of his way to make everything perfect. Highly recommend.

Design repaired my bracelet and I am very satisfied with the lobster clasp. If you need your pieces…read morerepaired go there.

I am pleased with how my ring sizing up turned out. The man who runs this shop won't give you a…read moreprice over the phone, because he wants to see what you have in order to give you an accurate quote. After calling around different shops, I had a good feeling and made this my first and last stop for this project. So glad I did, because they ended up having the best pricing based on my estimated quotes from other shops. Design Jeweler is located behind the Crystal Springs shopping center, near the veterinarian. Parking is difficult, so I park in the residential area and walk over. This is a very small shop with a lot of heart. I walked in to pick up my ring and there was a very happy lady, who appears who goes here a lot. They accept credit cards. I plant to take a pair of costume earrings and have them made into gold plated earrings. I know that this will cost more more than what they are worth, however it'll delay the tarnished look for a couple of years. I really like the design of those earrings, I'll try to post a before and after if I remember.

A great experience at Topper! Took in two Omega watches for service, my wife was eyeing a new…read moreConstellation, and we traded in her watch for the new one. Rob made our buying experience first class. Attentive, knowledgeable, and professional. And a glass of champagne while he sized the bracelet. A true top-notch jewelry store. And a beergarden in the back!

Went in and had a really great experience. The associates were friendly and checked in a few times…read morewhile I browsed. Then Jay ended up helping me with my purchase. She was very friendly, personable and knowledgeable! She even made sure to have me stand in a sunny area to see how the watch looks under natural light. The shop was beautifully organized, clean and stocked well. Highly recommend!

I stopped into Kern's to drop off a watch for service, and Marie turned it into a great…read moreexperience. Even though it was a bit busy, she took the time to get to know me (+ my brother in law) and learn exactly what I was looking for. The team's dedication doesn't stop once you leave the store. Both Chris and Marie have been fantastic at keeping in touch with me. Thank you for the wonderful hospitality!

I always find it helpful when reviewers update their reviews, so I'd like to update mine…read more Prior to my review earlier this year, there was no proactive outreach from Kerns to keep me updated on pieces matching my interests. I don't blame them, though--I'm sure they deal with a lot of window shoppers--but I did my best to engage with them seriously. After my review, Chris sent me an email to say that I haven't been forgotten and that my timepiece requests remain important to them, but that they do not currently have any pieces to offer me. I would be remiss if I didn't say that I wasn't disappointed, especially after waiting a few years now. Their customer service remains very professional and friendly, but it's probably on me to do a better job of managing my expectations.

Mr. T ( owner ) was highly recommended as I was seeking a loan on some jewelry. Service was second…read moreto none. Mr. T was honest, friendly, and personable. But the best part of the experience at Burlingame J&L was that I was quoted 30% more for my jewelry than the 2 other pawn shops I visited. If you want the most value for your merchandise, visit Burlingame Jewelry & Loan.

On June 26, I sold a lot weighing 50.6 grams. Based on the gold price that day, even assuming the…read moreentire lot was only 14K, the melt value was approximately $3,861. I was paid $2,800 for that portion of the lot, which works out to approximately 72.5% of melt value. I had understood that the payout would be 80% of melt, so I was surprised when I later calculated the numbers. What concerns me most, however, is the evaluation of several natural gold nuggets that were included in the sale. I was told they were 14K. Later, I took similar nuggets from the same family collection to another reputable gold buyer for evaluation. They carefully tested them and identified them as approximately 22K, offering me a price consistent with that higher purity. That experience made me seriously question how my original transaction had been evaluated. I later called Burlingame Jewelry & Loan to better understand the payout and to give them an opportunity to explain the calculations. I was told only that I had signed the paperwork and that the transaction was final. My questions about the purity testing and valuation were not addressed. I understand that gold buyers need to make a profit, and I have no issue with that. I never expected 100% of melt value. In fact, I would have accepted a lower payout if I believed the evaluation had been accurate and transparent. What I expected was an honest assessment, proper testing, and a clear explanation of how my payout was determined. Fortunately, I later worked with another shop in San Mateo. They tested each piece in front of me, explained every calculation, answered every question I had, and offered approximately 85% of melt value. Because they were transparent and earned my trust, I ultimately sold a much larger portion of my late grandmother's estate there and will continue to do business with them. This experience taught me that knowledge truly is power when selling precious metals. My advice to anyone considering selling gold is to educate yourself, understand what you have, know the current melt value, ask questions, and always get multiple quotes before selling. I wish I had done that before my first transaction. This review reflects my personal experience and why I would not return.

This review for Bonnie is long overdue. She made my engagement ring in 2023 and even though I…read morerarely write reviews, she absolutely deserves the praise. Maybe the delay ended up being a good thing because after years of daily wear, I can confidently say that my ring still looks as beautiful as the day I got it. Back in 2022, my then-boyfriend and I were deep in the engagement ring rabbit hole, obsessing over diamond certificates and getting frustrated with the options other jewelers were showing us. I found Bonnie through her YouTube videos, which were quite informative, but I'll admit as a Gen Xer, I was initially skeptical of someone with such a big social media presence. Meeting her completely changed my mind. I came in convinced that I wanted a thin pavé band with a full diamond tulip basket. Bonnie was honest and blunt that it was the exact opposite of what she'd recommend for my lifestyle. She would have made it if I insisted, but she warned I'd probably be sending it in for repairs constantly. She was right and I'm so glad I listened. Instead, she helped us create a shared prong setting inspired by the Golden Gate Bridge, a place that meant a lot to our relationship. She executed it perfectly! If you see the Eloise setting on her website, my fiance and I were actually the inspiration for it. The ring is comfortable, durable, and fits perfectly flush with the eternity wedding band (with the same shared prong setting) she later made for me as well. Years later, it has held up beautifully, which really validates all the practical advice she gave me from the start. What really sets Bonnie apart is her honesty and expertise. More than once, she talked me out of choices that would have looked beautiful but worn poorly over time, including convincing me to add the thinnest possible spacer band between my engagement ring and wedding band to protect them from rubbing directly against each other. She also talked my fiance out of getting a bigger stone even though it meant less money for her. The diamond she sourced sparkles like no other. Another detail that I especially appreciated was that when the ring was finished, she coordinated only with my fiance so that the proposal was still a complete surprise. We trusted her so much that we also had her custom-make my husband's wedding band and once again she balanced practicality with bringing his vision to life perfectly. I went into this process with very fixed ideas about what I wanted and Bonnie gently but firmly steered me toward choices that were better for my lifestyle and longterm wear. She's knowledgeable, detail oriented, honest, and incredibly talented. She may seem pricey at first glance, but after going through this process with her, I genuinely think her expertise is priceless. She saved us from expensive mistakes, created rings that have held up beautifully over time, and delivered something even better than what we originally thought we wanted. Every time I look at my rings, I'm reminded of our beautiful Golden Gate Bridge love story and they bring me so much joy.

I was looking for a special ring to celebrate my wife and our 20th wedding anniversary when I…read morediscovered By Bonnie Jewelry through social media. After I shared what I was looking for, Bonnie personally called me to discuss my options. She even took the time to speak with both my wife and me to make sure everyone was aligned and comfortable with the design direction. Throughout the entire process, Bonnie was incredibly involved and kept me updated every step of the way. Her communication, attention to detail, and genuine care made the experience exceptional. I cannot recommend By Bonnie Jewelry highly enough. This felt like so much more than a transaction. Bonnie and her team seemed just as excited about this milestone as we were. Celebrating 20 years of marriage with such a stunning piece of jewelry has made this occasion even more special. Thank you, Bonnie, for helping create a memory we'll cherish forever.