I bought my car from here. They were great!. Treated me like family. I purchased my 2010 Toyota…read morecarolla 5yrs ago, 2 more payments and she's mine. Had minor issues, they fixed it, and I haven't had any problems since. I would definitely purchase another car from them. Not trading in my car though, she's been so good to me....... Thanks to the whole team at Sir Michael's, you guys rock!

Smooth and easy transaction!! Zak and Nate are awesome!! Would do business with again!!!read more

I love love love them! They had me at the very moment I spoke with Cedric on the phone. At the time…read moreI called Exclusive Motor Cars I was just about to give up on trying to buy a car. Because I had no credit every other dealership I went to turned me down. Then I called Exclusive and spoke with Cedric and asked if they work with people that has no credit, and his response was "Yes we work with people that has all types of credit" from there I was like YES! He asked if I could come in today (him not knowing I was already in route to him lol). I walk in, well my boyfriend and I and customer service was GREAT the moment we hit the door! We sat down and spoke with Cedric he asked what was I interested in I told him.....he ran everything through and told me what was going on. Unfortunately I couldn't get the car I wanted, but at the end of it all I did get a VERY GOOD deal! I still left with a 2012 Honda Accord that had less than 40k miles! Throughout the whole process they were very professional (that's a HUGE plus for me) and very hilarious. They're nice down to earth people. We had to go back for some paper work a few times and every time we came in it was like we were family. They remembered our names every time we walked in. I never had a bad moment when I stepped into Exclusive Motor Cars. We'd just stay and visit just for conversation with them all. I've never been this pleased and comfortable with a business like I was with them ever! I'm so thankful for them!

I went in under the assumption that they could help even with my credit being not so great. Had no…read moreidea I would need a co signer. I wish I would have been made aware before taking the time to go to the dealership.

So my car was stolen on 10/31 , recovered on 11/2 , right front tire was popped front rims bent ,…read morefront end of the vehicle was crashed, amongst other damage ! $8k in work paid by the insurance company , some of the work included , new rack and pinion , new tires , rims , front end alignment & much much more! 1 month worth of work. So the next day after i pick up my car, I notice a noise in the RIGHT front end, clicking , screeching So I call Marlene and tell her, she says bring the car back in , but before 8am so Harvey has time to test drive the car. Well that was impossible because my only day off was Sunday, mind you I just started a new job 2 weeks prior because I lost mine when the car got stolen because I couldn't make it to work for 3 days . I made them aware of this also. Finally I'm off of work for week, but Dp was Harvey, I was told to bring the car back when he got out of surgery. All along the noise in the right end is worse the suspension is feeling awful. Welp ! I just took my car back over when I could , months later, but I wasn't waiting for the 8am requirement any longer ! Immediately Harvey looks at the car & says, "this car is out of alignment, it was perfect when it left like it was MY fault! Gives me a loaner and hits me with a $1700 estimate! None of the work had anything to do with the noise in the front end! So ask about the noise, he said t,"the ball joints are dry, I'll grease them when If you get the other work done here. and he was gonna throw the alignment in too. Bless his heart ! He was gonna do me a solid! So i said "nah I'll park it , when my taxes come back I'll bring it in" i had no intentions! So i parked my car, then Covid happened! During that time we did all the work he was going to charge $1700 for for less than $700 ! Except the ball joint lube! I take the car to 4 mechanics, all of them insisting that it unethical to align a car with bad ball joints, the ball joints were damaged upon collision especially if they had to replace the rack , tires and rims! They all four assured me it is against manufacturers recommendation to lube those ball joints, if they are dry , they are bad! Replacing a rack on a car with front end collision and 93k miles and not replacing the ball joints is why it's out of alignment!! They all four said , " the car shouldn't be on the road and he knew it! Even after he was going to get rid of the noise with grease but not the problem, align the car again, wait for me to bring it back out of alignment and nail me to have the ball joints replaced! But hey , he wasn't gonna charge me to rig my ball joints and align my car knowing it wouldn't remain aligned in the first place! So here it is 7 months later .....that little noise that just needed some grease has caused a domino effect f issues with my front end! Don't bother coming here! They are blood suckers!

So I'm back! Doing business with CARBIZ again This is the Best place to buy a vehicle !!!…read moreI have never had a bad experience here and I have done so much business here. I would say make your dreams come true and buy your next vehicle here at Carbiz. They make your dreams come true without emptying your pockets!!! Love Carbiz

I purchased a car in Devember of 2023. David was the sales person at AutoLeader and he did the tag…read moreand registration work. Recently ((January 2025) I was pulled over by a police officer and given a warning because the stickers for the month and year were reversed on the license plate; I told the officer that I had no idea this happened because it was taken care of by the dealer at pruchase. When I called David at Auto Leader he was borderline disinterested in the conversation at first not even acknowledging they made an error. (as if I wouuld call about this falsly out of the blue and as if I did not buy a car from him that was not cheap!) This made me annoyed. He then told me I needed to come in and they would try to fix it. I asked if he could come to my work place, 2 blocks from their shop, and he could fix it there. He refused and said he was trying to seve me time and aggravation over having to go to MVA for new stickers. His solution was in no way saving me time and aggravation already caused by the error, and in the future to get it fixed. His attitude was terrible- he accused me of "pointing fingrer". I would be VERY CAREFUL about doing business with this complany, especially if you want a company with customer services that stands behind their work.

David and team provided a top notched buying experience. If you're in the market for a beautiful,…read moreclean, reliable car, they offer a bit of everything. This should be your next stop. They will get a deal done. I remember my family purchased a BMW 5-series from this dealer back in the mid 90's, and guess what?! They are still at it, putting people in cars across the country. The right car at the right price. I am very happy!

Ordered on 10/20 and promised 2 day delivery…read more Now 11/09 and not yet delivered. Will not answer calls. No way to contact.

Bought and paid for zero turn mower at price on their website. They had to order from vender. When…read moreit came in they insisted couldn't sell it to me at price and wanted additional $1500. I wouldn't do business with these people!

I found a 2018 Hyundai Elantra Limited online at O'Donnell Honda. I called the dealership and Musa…read moreanswered the phone. I asked him what his dealership's additional fees were beyond the online price and he told me there was an $800 dealer fee and then tax and tags/reg. I was expecting those fees as it is what was represented in the listing of the car. I told Musa I would be there shortly and he told me he'd have the car ready. I arrived with my teenage son who would be the primary driver the car. Musa handed us the keys and pointed us to the car that already had the dealer tags affixed. He took my license to copy and when he came back he brought us a copy of he CarFax. He told my son and I to take our time looking the car over and to feel free to take it on a liberal test drive, which we did. The car had been well detailed by the dealership, nice and clean inside and out. The car was great and we decided to buy it. When we got back Musa was at his desk working with another customer. He asked us to have a seat for a few and quickly got us a couple of waters. He finished up with the other customer and we moved to his desk to work out pricing for the car. He presented me with a price that had already been discounted a few hundred from the web price. I asked for a lower price. He went to talk to the sales manager and quickly came back with a price offer that was about half way between the dealer's original price and the price I requested. I found the new price offer acceptable as it was a very good price based on what I had been researching online. I was paying cash for the car and Musa moved us back over to the waiting area and said he'd get the paperwork put together. I expected it to take 30 or more minutes but it only took about 15 minutes. We quickly signed the documents and that was it. I had to leave the car since my son only has his learners and Musa said that was no problem. We returned in about an hour to get the car and it was ready to go with the temp tags on it. After we got the car home we drove it a few times over the next few days. My wife had been away when we bought it and when she got back, she asked for the keys so she could give it a drive. She went out to the garage but came back a few minutes later saying the key didn't work (car has pushbutton start and there was a message in the display saying "no key"). After some trouble shooting, I felt pretty confident the problem was actually a dead battery. I called Moussa and he apologized and quickly transferred me to Cathy in service to make an appointment to bring in the car. When I dropped the car off Cathy said they were really busy so they couldn't look at it right away (which I didn't expect anyway) and told me that they would do their best to get to it the next day. Cathy called me around noon the next day and said the problem was indeed the battery and that they had replaced it. I went in later that day to get the car and while I was given a receipt, I paid nothing. Cathy had been very pleasant and helpful and the service department did what they said. I hadn't purchased a car since 2019 and like many, I have always found the car buying experience to come along with an element of skeeziness - hard selling salespeople, pressing sales managers, upselling finance guys, etc. (you know, the $4K warranty they tell you about after you're ready to buy). But I have to honestly say that I don't think I've had a better car buying experience. I know I paid cash and therefore didn't have the dreaded "finance guy" interaction, but everyone at O'Donnell was good to deal with. Moussa didn't ever pressure me, he and the sales staff simply provided professional service and handled the paperwork in record time. Cathy in service was great too. I was impressed that they just fixed the battery and didn't try to get me to pay anything. So kudos to O'Donnell Honda for be a professional business to deal with. I'm sure the used car business is not the easiest business to be in, but I felt like I was dealing with people that had scruples and skill and it made a real difference.

I'm giving a five star because I sincerely appreciate and care for the good folks at Odonnell Honda…read moreas they have earned my trust and have taken great care of my baby. I've been reluctant to add this review, but every time I drive my car I get flashbacks about the undesirable interaction I had with the "Assistant Manager" Steve who was very dismissive and borderline hostile for reasons I can't explain. One of my regular/preferred service advisors (Zoe) Manny wasn't available to sell me four tires that I needed for state inspection, so he referred me to his manager Steve who called me after I dropped the car off about a safety related part I needed in addition to the four tires. I agreed to what he suggested then picked up the car then realized that my baby had a terrible chopping sound and vibrates vigorously when going over 40mph. When I finally had the chance to take the car back to tell Steve of my concerns; Steve showed no concerns as he dismissed everything I said and added that the sound and vibration I felt was in my head. He got a mechanic to test drive with me and he suggested that I get new wheel bearing which I agreed to. Unfortunately all the problems and concerns persisted which prompted me to take my car back there a third time; then Steve got the shop steward to test drive with me and realized one of the four new tires Steve sold me was defected. He replaced it and the car went back to its somewhat normal condition. After all said and done, I realized that I was down $2,328.84 and wondered if I got bamboozled by Steve or he and his mechanic simply didn't know any better. More concerning, what else Steve and his mechanic may have ruined in my car that will eventually be a problem later. Ultimately, I will not let this terrible experience ruin the trust and relationship I've built with this shop. Steve needs to understand finding a place that's trustworthy and care for their customers/guests best interests is more valuable than gold and extremely hard to find. I've referred friends and family to Odonnell Honda, and I've traveled from PA sometimes to take my baby to Odonnell Honda for service because I need that peace of mind when my service advisor tells me something about my car. As a resolution, I kindly request for me and my car to go no where near Steve and his mechanic moving forward. I have no choice but to eat the financial loss despite every penny I have; I've earned with my own blood. Please keep me away from Steve & his mechanic!!!

It was around 4:30 pm on a Tuesday evening, and I was on the way to the airport to pick up a…read morefriend. I got nervous, though. My "Check Engine" light turned on, and my engine wasn't feeling/sounding "normal," as I noticed while sitting at red lights. I remembered that just the other day I'd had difficulty starting my car--a problem I had not had before. Was it safe to drive my car to the airport on this frigid cold Maryland night? I pulled over to figure out my next course of action. I thought it would be safe to at least have a car service station check out the meaning of the "Check Engine" light, since it was still before 5. I used Google Maps to find one nearby, and by complete LUCK, it seems, Maven Motors was just a few blocks away. They were so friendly and welcoming! It was just before closing, and yet they were super accommodating. Eli checked out my engine light on the spot and said it would need servicing. I told them I was doing a lot of traveling and wanted to make sure my car was safe to drive. Eli confirmed it was safe to make my trip to the airport, giving me peace of mind. I dropped my car off on Thursday morning, and they gave me a ride home, for free. They identified other issues, including a problem with a past repair from another shop that did not use the right parts! I thought the price they quoted was quite reasonable. Today they dropped my car off in front of my home and handed me my keys. How's that for customer service? They were quick to respond to my questions, whether by phone or email. I am very, very impressed! I plan to remain a customer of Maven Motors. Thank you!

I have a used vehicle I bought from an auction a few years ago. I've had an engine replaced,…read morerotors/brakes, alternator and a few other minor/ major repairs over the years and Maven Motors haven't disappointed. They are professional, reliable and affordable. I would highly recommend them​ if you're in the DMV area

I purchased a one-owner used vehicle from LF Autos and have been pleased thus far. Nick made the…read morepurchase process as smooth and worked to make it as convenient for me as possible. They really seem to purchase sound vehicles unlike other dealers I had looked at before. LF seems to stand behind their vehicles, and Nick made sure I was satisfied months after my purchase. I would purchase a vehicle here again.

Awesome customer service support. Thank for always answering my calls and helping with any issue…read more Mr. Rice

Ismael at the Pulaski Hwy location is exactly the kind of salesman you want to deal with when…read moreyou're car shopping. Knowledgeable but not a know-it-all. Very helpful because he is a great listener. I can see why he is the #1 salesman in the group!

I wouldn't by a car from them again... car was only worth 19k car is already falling apart I feel…read morescammed

They are rarely in the office and hardly ever answers the phone. I've been try to contact them…read moresince October of 2024.

Excellent honest service. Will beat the dealer prices. I am a customer for life. They even have…read moreloaners if needed.