Worst experience i've EVER had at a la la land. I've been to numerous la la lands and I was very disappointed with my experience at this one. employees called out every name but mine, made my drink wrong, forgot the cloud foam I payed for and then did not correct the other thing they missed after i told them. took so long and and also has no space for customers to wait. read more

Waited 35 mins for them to make the wrong drink. So that sucks Busy Wait for 30-45 mins for a drink read more

It's always busy when we drive by but the line goes by quick! Had their banana cream matcha and strawberry shortcake latte. Both were delicious! Definitely on the sweeter side but iced for both and were refreshing. There's actually a good amount of seating inside and outside, more than expected! It's chic and cute inside and their coffee is actually good not all just looks! Love it here read more

Came for their Valentines Drink Menu, the Strawberry Cloud Latte was so fresh, vibrant, and smooth. They have great matcha. The customer service relies on connection and so it is a great place to come if you want to chat woth your local barista. if you arent very social, you may want to consider the environment. It is also very bright and yellow to emphasize their message of spreading kindness and joy to the community. Cute merch! read more

La La Land - valentinss menu - Cafes Near Me - Plano, Texas

Cute shop with great croissant cookies!! Good service and very sweet front counter lady!

This is a must every time I'm in Dallas! I've never had a bad coffee and I've tried almost every drink :) I love the customization options and the service is always 10/10. Everyone is so so nice!! read more

La La Land - S'mores latte and cookies and dream - Cafes Near Me - Plano, Texas

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I have never been to lala land heard many great things, went in was greeted by this lovely girl named zarina she helped me choose good drinks and add ons (cause i go all out). she suggested such great things and had amazing patience with me which i truly appreciated. and the croissants . thank you zarina and lala land. read more

La La Land - Cafes Near Me - Plano, Texas

Cute shop. Line was super busy in the middle of the day. Not from this area maybe normal. Drinks were alright. Croissant was really good though! read more

La La Land - Strawberry fields matcha latte - Cafes Near Me - Plano, Texas

Ordered a latte and it was quickly served and tasted great. I'm impressed that as LaLaLand scales, their friendliness of staff, drinks, and service remains consistently good. While I didn't stay, I would prefer this location to the Plano one if you plan to stay and work or sit. Way more room and seating both outdoors and indoors. Great location with parking options and nearby garages if needed. Can't wait to continue supporting a great cause! read more

This store is so cute! It has so many places to sit and enjoy your time! The girl who took my order was so sweet and helped me decide what to get. I decided on a dream toast and banana latte, both were amazing! Would definitely recommend this location! read more

Every time I go to Texas, I must stop at La La Land! Their drinks are simply amazing and all of their stores and just so darn cute! read more

La La Land - Cafes Near Me - Plano, Texas

Good product but the customer service is awful! And as someone who manages a cafe, waiting 20 minutes for TWO drinks is insane. It's so crowded and the layout is confusing to people needing to order. Ambiance sucks because everyone's pressed from waiting for over 15+ minutes. Management needs to remind their baristas that they make tips from not just the product but all the Inbetween. They all stood with their heads down and never greeted anyone and then still managed to mess up orders. Do better read more

La La Land - Cafes Near Me - Plano, Texas

I've been to La La Land Kind Cafe once before but now that they're all over the place, I haven't been back for years. I recently visited with my boyfriend because he's never been, and we both LOVED our experience. Firstly, the cashier was so friendly and sweet. I ordered a La La latte, which was PHENOMENAL. My boyfriend and I both slurped up that latte so quickly. We also got ham and cheese croissants, which were phenomenal and so flaky. Lastly, we ordered an avocado burrata toast, which took a really long time to come out but it was well made. The only thing odd about the avocado toast is that the avocado spread didn't taste very fresh. It had that odd taste that's typically of grocery store avocado spread. Otherwise, the toast itself was quite good and was toasted really well. read more

the inside doesn't look like a coffee shop because of how white and pristine everything is but its really pretty. i definable dont get the cozy coffee shop vibe though the drink came out relatively quickly but the toast took a while i got a dirty matcha and i couldnt taste the matcha at all. maybe next time ill get it straight or try something else. now the AVOCADO TOAST?? best ive EVER had. i would come back just for that. all the tims. its the only reason i gave so many stars. it is kind if soicy but not? tastes like a pizza honestly this place is really pricey though read more

Very quick and kind service! They were out of my favorite latte (butterfly matcha), but the strawberry fields was just as fresh and springy.

My favorite coffee!!! So excited to have one close to home!! I brought my family here over the weekend and everyone enjoyed their drinks! read more

Amazing!! First time in Dallas! Raven was great!! I was going to get just a cookie and she offered me the cookie in the croissant and my face lit up and I got it. Most amazing thing ever.!!!! thank you Raven so much for the suggestion!! You are the best!!! read more

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Solid 3 stars--and that's being generous, thanks to the overpriced but tasty S'mores latte Now, the real kicker: the young woman at the counter (Asian descent) had an attitude so sour, it could curdle milk. It was the lunch rush, sure, but if looks could kill, my friend would've dropped right there just for asking about her toast. Instead of answering, Miss Hospitality gave her a look of pure disgust, then took her sweet time folding a box like it was the main attraction. The vibe? Completely ruined. Great drinks can only carry so much when the customer service is this off. read more

La La Land offers unique coffee flavors. I've been there four times, and it has never disappointed me--always so good! read more

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I always have good experiences when I come to this location and all the workers are usually so nice but not today. Tall, maybe Asian girl, with a slick back bun had the worst attitude and I'm not a Karen but I wasn't asking for a lot. My drink came with regular cloud and I didn't receive that when the girl handed it back to her she snatched it and dropped my lid. Then they handed the drink back to me and I had no caramel drizzle on top I proceeded to tell the girl and she got defensive and said the drizzle is in the cup and I kindly told her it should be on top. That's what I put in the app for TOPPINGS. Overall not Good service which is SHOCKING. However the girl who was calling out the names she's so sweet and such a queen. read more

This place has really good coffee and Matcha. We ordered a Keith Lee,, Macha drink, and a banana cream. Sorry, I don't have a picture of the banana cream. read more

La La Land - Keith Lee Macha - Cafes Near Me - Plano, Texas

Super cute environment! Loved our waiter! And the drink was super yummy! Would decently come back!

Knowing how busy this location gets - you'd think the baristas would have more urgency in making the drinks instead of having side convos between each other. Drink was good as normal just took forever to get the drink due to lack of urgency. read more

Always great service! Always quick and kind people working there. They say I love you

Raven was such a great help today! Super friendly environment and great staff! Thanks for everything y'all do :)

I have been to this location several times now and the service is always amazing! We were always greeted with a smile and felt very welcomed! The drinks and food are delicious, I have tried multiple matcha options they offer and am yet to be disappointed! The aesthetic is amazing as well, the bright yellow chairs and accents along with the cozy modern vibe makes this one of my favorite coffee/matcha spots! Definitely recommend to all! read more

I love this location because of the team is the kindest! Leslie is sooooo funny! Drinks are always on point and the store is very clean. I always leave feeling better about my fit because someone ALWAYS compliments me and every time they tell me "love ya" I feel all warm and fuzzy inside. Ohhhh... and the GM, Ashley, is pretty cool too! read more

I was waiting for my coffee out in the front and one of the workers kept looking back at me (I had already been there for 10 min) she didn't ask me what my order was since she could tell I was there for awhile. I asked her if the orders on the counter were all mobile and she said yes. I waited longer and they put more coffees out (no one said my name) and she still gave me another look. I had to ask her if any of the orders were still mobile and when she asked my name mine was finally there. I asked her why she didn't say my name or even check if one of them were mine and nothing. I'm just going to order mobile next time because the service isn't the best. read more

This is the best place to get coffee! The atmosphere is amazing! The service was amazing!

Oven broke all the time. Never sell breakfast. I come here three times. Once on Monday once today. Both times they said for different reason no breakfast sell. The only time they sell any food was on a weekend they only have like 2 options and there rest room is out of service. I simply don't understand why a great chain restaurant can have such bad management. Go for other stores but definitely not this one read more

Wait time toooo long! Don't have good process of notifying your order is ready or call out your name when coffee is ready just leave on the desk expect you look at other orders to check your name read more

Raven was very nice and helpful. Her beautiful personality was very welcoming I love the la la latte with matcha and my daughter loves the non dairy cloud read more

Sonia is awesome!! My drink was amazing as always, and the kind greeting always makes me smile. Thank y'all for being so great!

Lexi is always extremely friendly and helpful. She does a great job greeting you when you walk in and saying the "Luv ya" when you leave. Well trained and she does a great job! read more

Amazing service, coffee, and breakfast bites. The atmosphere is adorable, and the staff is incredibly friendly. I love La La Land Kind Cafe and always make a stop whenever I'm in town. read more

Really great concept, I go anytime that I am in Plano, They have the best matcha around, really friendly staff, and I have never had a bad drink here. They really focus on the details, and keep a consistent theme in all they do, From the quality of the cups to little details like heart shaped straws, they know their customer. The pastries and avocado toast are also worth a try! read more

I placed an order online for 3 drinks, and they didn't have sweetener or the Oreo crumble on top. This is my 3rd or 4th time visiting the same location. I wish someone could take care of their service and do it right. read more

Long line. Very dirty. Half the menu was sold out. Avocado toast was so salty I had to throw it away. Kids meal didn't come with the toy it advertised. And they had a DoorDash deliver 5 bags of milk and cream. Very bizarre read more

It has been on more than one occasion that we have placed a mobile app order, and the drinks were made incorrectly. Today, it took 15 minutes after the order was ready to correct the drink, and that was only after mentioning it. Also, it is apparent that the cup sizes have gotten smaller and the price the same. Pretty disappointing. read more

stopped by the new la la land location on legacy! tried the banana creme matcha which was so good! the location is great - easy to find parking and there was decent amount of tables both indoors and outdoors! read more

La La Land - Cafes Near Me - Plano, Texas