My friend and I went to 10:00am tea for the first time and I can't say enough wonderful things about La Parisienne. The food was absolutely amazing and gourmet. The service was perfect, we both felt very welcome and our server described everything on the menu so well! Ambiance was beautiful, cozy, with fun music playing. We had a great time and I will be recommending this place to all my girl friends! read more

This place looks striking from the outside. I wanted to come here from the first time I saw it and today I finally did. Turns out the inside is beautifully designed as well. Spencer was our server and he did a great job. He was one of those servers who is there when you need him and disappears when you don't. He helped make it a great experience. I ordered the Eggs Benedict and we also ordered French Toast. The Eggs Benedict was probably in the top I have eaten, really really good. The French Toast was good as well, but I would have preferred it without the Crème Brûlée type crispness from caramelization on it. Overall though the taste was wonderful! This place is a repeater! read more

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I just loved the experience! I was meeting with a friend and she was late. Once she was in we had a long girl chat. I never felt they were rushing me, even though they were pretty busy. Loved the menu read more

I wish I could give this restaurant ZERO stars. The food is subpar and overpriced. The server was incompetent and careless. The decor is kitschy and not in a good way with plastic plants everywhere. Also the place is dirty as there was a gnat that bothered us plus a hair that was caught on the edge of the table. There was a hair in the bathroom sink as well as something else I didn't want to identify. We were the first ones in the restaurant so I was the first one in the bathroom. GROSS, gross, gross. We were a party of 5 and none of us would ever return. We ordered our entrees, drinks and a dessert platter of beignets ($35). Two people had lukewarm coffee at $5 per cup and $5 refills. One person ordered Earl Gray tea and got mint tea. The dessert was served before our entrees. All of us have been to New Orleans and those beignets were a pitiful version of the real thing. The entrees were also pitiful - 2 omelettes, seared tuna salad, escargot and French onion soup. All pale versions of food we've had at other places for less money. I was paying for 2 and the server handed her electronic bill to me for $110 which I knew was not accurate. When I asked for detail it was $73! So double check your check folks. Also notice that the owner does not respond to one and two star reviews or really rarely to any reviews. I find that poor form but just reinforces my belief that one star restaurants are run by one star owners and there are enough unsuspecting people in Dallas to keep them busy for a while. Stay far away people for your palette's and wallet's sake. read more

This was sooooo wonderful in every way. First it's beautiful. Tables are adorable. Our server, Jay was amazing. The food was delicious. Ambiance was everything. We are making this a girls luncheon spot! We had the Baguette and Brie. Brussels Sprouts, La Parisienne salads, Ceasar salad with steak, shrimp chowder, Tuna Nicoise We had a bottle of Champagne. And for my birthday they brought out a candle with yummy cotton candy. I just had the best time. read more

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I was really looking forward to dining at La Parisienne French Bistro, but the food and the experience fell short of my expectations. Pretty much from the moment we walked in, things were a bit off. First, at the doorway; there is a small ramp that has a steep grade and it was slippery, and I nearly stumbled my way into the building. Not the most graceful way to make an entrance. At first glance, the decor in the main dining room looks opulent, but when you really take in the surroundings, it's not as sophisticated. The plastic plants, the mixture of warm and cool lighting and...this is subjective, but the artwork was really cheesy. It was like Bratz dolls with Louis Vuitton insignia. It really cheapened the atmosphere. The menu seemed to be promising, but everything I ordered missed the mark. I started my meal with an appetizer of whipped ricotta with hot honey and poached pear. This was insanely sweet- moreso than a typical dessert. I've had similar dishes before at other restaurants and the use of the honey was restrained, whereas someone really went to town with drowning the sweet pear with more sweetness, making it virtually inedible. I picked around my dish and tried to eat what wasn't hosed in honey. For my main entree, I ordered the Chicken Française. It was bland and I would never order this again. Adding to the underwhelming aspect of this dish was the obligatory green frisée (one would assume for creating a balanced meal, but at minimum making it not look like a monotonous lifeless plate of food) and it wasn't dressed with anything. It definitely could've used being dressed with a light, bright dressing to make this a much needed counter to the blah pasta and sad breaded chicken. I should also mention at this point that the server brought out my husband's dessert while I was still eating my main course. Throughout the meal, he seemed a bit insecure and I think just didn't know how to time the dishes. I ended the meal with crème brûlée and it was too sweet. Bummer. Overall, La Parisienne French Bistro is like an approximation of what French cuisine and culture is through the lens of an algorithmic fever dream. While it tries to deliver on sophistication, it lacks the baseline understanding of what it's striving to be. If you have the words "French Bistro" in your name, you are setting a high bar. While I feel that La Parisienne tries, it just feels so off the rails. I don't get a French vibe from this place. read more

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I can't say enough good things about this, the newest location, of La Parisienne French Bistro- Addison! Everything from the servers, the afternoon tea presentation to the quality of the tea & food- excellent! I mean excellent! My gluten free afternoon tea was a real fresh delight, & my guests' regular afternoon tea versions looked delicious too. We all really appreciated the unique Eiffel Tower presentation, the cotton candy sparkler presentation (reserved for our special occasion) My guests & I have been multi times to the other location & loved it... but I think we all agreed this location was even better! read more

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The food was delicious and beautifully presented on the cutest Eiffel Tower platter. A great spot for a relaxed tea with friends. The staff was friendly and the experience felt warm and unhurried. Highly recommend! read more

La Parisienne French Bistro - French Near Me - Dallas, Texas

We visited for afternoon tea and the décor was gorgeous. The staff was great as well: very attentive, polite, and made sure we were taken care of throughout our visit. Love how they do tea in a separate private area than the main dining. The tea was good, though the selection wasn't as large as expected. We ordered the White Pear Ginger and a Mango tea, and both were yummy. A couple of disappointments: * The menu listed chocolate-covered strawberries, but none were served. * We had noted an allergy in our reservation, but it wasn't addressed until we brought it up again. Once we mentioned it, they did quickly accommodate, but it should've been handled from the start. Other things to know: * The bathroom was extremely hot, and we heard multiple women complaining about it. * The entry door is on the side, not the door you see out front -- lots of people were trying the locked front door before realizing. Parking is plenty but not easy to find an open space on a weekend as the shopping center has many restaurants. Arrive early to avoid circling a dozen times. Overall, afternoon tea here is great. Will be back! read more

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This is a beautiful restaurant with plenty of parking. We were seated immediately and greeted by our server, Jay, and his assistant, Kristi. I cannot say enough about the two. Friendly, attentive (great with two little boys who were in tow), prompt and informative. We never felt rushed even after we sat for a good 30 minutes visiting after we paid the bill. Outstanding customer service. The manager came by twice to check on us as well. We ordered the avocado toast, French toast and a typical American breakfast plus the baked Brie. French toast - over the top; typical American breakfast -fresh and simple. Was not a big fan of the avocado toast - many flavors going on and I personally like simple and fresh. The baked Brie - perfection. We had a wonderful time and felt doted on especially with a large crowd. read more

We decided to try this place on a Sunday morning, brunch was the vibe. The vibe inside was very cute and it seemed to be the place to have a party because there were several large groups there enjoying themselves. It definitely felt like a fancy kinda of place but not necessary. I had the avocado on a croissant and it was super delicious. Croissant was soft and flaky, the arugula salad was very fresh and the one slice of bacon was enough to bring it all together. My friend ordered the American in Paris, pretty basic breakfast, he said the potatoes were really good. The tea experience was super cool, and elegant. We ordered two different teas, both were very good. NOW, here's the reason why I didn't give this place 5 stars. My other buddy ordered the desert tower which costs $55. He was told it would take 30 minutes to prepare. So as I and my other friend ate our meals and finished those he still sat and had no food. The tower came about 45 minutes after he ordered and while they were cute there wasn't much of a selection. It comes 4 with 4 pieces of the same desert and to top it all off, the deserts are FROZEN. Not fresh. We were maybe able to eat 4 that weren't hard as a rock. We were told that's why it takes so long to prepare the desert tower is because they have to pull them out of the freezer to defrost. We didn't feel that it was worth the $55 after the long wait and these deserts not being fresh at all. Super disappointing to a great start of brunch. I did speak to a manager and he did give us a discount off bc he noticed we didn't eat most of the deserts and we explained that they were still frozen. Very cute place and great food, they also serve alcoholic beverages, but I wouldn't recommend the desert tower. read more

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Drove an hour to celebrate my birthday dinner with my mom, daughter, and grandson, and it was worth the trip. Our waitress, Ally was super friendly and very attentive, especially considering she was new. We had the Lobster Pie -- amazing flavor, just wish the portion was bigger! The Beef Wellington was also excellent, full of flavor, and the veggies and potatoes were just as good. Dessert stole the show. The Napoleon was hands down the best dessert I've ever had. Only small downsides were being charged for bread and the lack of music, but overall it was a great experience. I'll definitely be back, especially to check out the Tea Room with friends! read more

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This place is absolutely amazing. You must go the service. The people are absolutely amazing. We had a bridal shower on April 26. Our waiter was the best. You should definitely go anytime you can. read more

La Parisienne French Bistro - French Near Me - Dallas, Texas

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While the space is beautiful, the service and food were both awful. First, they don't have complimentary valet like the other restaurants on the parkway, so I had to pay for valet, strike 1. I had a sizable party of over 6 people. After everyone arrived and was ready to order, we ordered both appetizers and dinner at the same time, thinking that's how they would come out, that's unfortunately not what happened. My Beouf Bourguignon arrived before my soup and then my soup came shortly after, strike 2. Only after I complained about the order of the arrival, was a halt put to the other entrees coming out. My soup came in a dish, not a soup gratinee like others at my table and now I had to decide which to eat first . I should have sent both back because both were subpar. I regret not sending the Beouf back as it was tough; I have never had tough Beouf Bourguignon in my life. Others in my party were not thrilled with their dinners either; gnocchi that were so small you couldn't find them swimming in all the cream sauce, it was more like soup. Chicken that was not seasoned and two different sizes of steak that appeared exactly the same on the plates at different prices, strike 3. Needless to say, I will not return to this location. Then we had to pay automatic gratuity on top of everything else. It was an expensive evening that was extremely unsatisfactory. Do better! read more

La Parisienne is a whole vibe! I celebrated my birthday there, with the girls and we had a great time. The decor is so chic and beautiful. You must take pictures there. The service for our party of seven was great. Our server Alan was so attentive and we didn't have to ask for a thing. He made suggestions from appetizers to drinks, and meals. The lobster jar is a must try 5/5. The baguette bread and that butter, so delicious 6/5. The muscles which comes with bread 5/5 , is also a must try. Everyone at my table got the expresso Martini flight and they did not disappoint! They were three full glasses of martinis and at a great price. I got a mocktail called La Paradise, which was delicious. For the entrees I would suggest the salmon, which was very flavorful 5/5 . Another friend got the burger which was meaty and good. Another friend got the spicy rigatoni, which she said it was good 4/5. I got the branzino and it just didn't do it for me. I would skip the branzino, I wish it was all grilled with a sauce. 2/ 5 I also got tea, which came with a unique tea serving and it was so fun! Also we had great service and friendly banter, with Araceli! She was great! They played live music via piano and the artist song Happy Birthday to me. We all enjoyed ourselves and we will definitely be back again! I want to come back for a tea party! I strongly urge you to come try this place, for yourself! Don't go by the other reviews. Hi Alan and Araceli! read more

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I had been wanting to try La Parisienne for a while, and I am glad the Addison location is a little bit closer to me. We were seated right away upon arrival for our 11:30am reservation. Our waiter Hugo was the absolute best. He took our drink order promptly and brought us both our Lattes. I ordered a Caramel Latte and it was fantastic! Sweet and just delicious. I want to say that it was one of the best Lattes I have had, we were even talking about it in the car on our way home. I ordered the steak and eggs for my meal and it was also really good. The steak was cooked to my liking, the eggs were perfectly cooked and the potatoes were nicely seasoned. The place is beautiful inside, with florals and chic pictures on the walls. The service was a bit on the slow side, I thought that it took a while to get our coffee and food. I didn't mind it much, because we were not in a rush, but something to keep in mind. The experience was thrown off by the amount of deliveries that came through the door. We were seated really close to the door and I swear we came on delivery day, because we saw every delivery company drop in and it was throwing off the vibe a bit. All in all is a very cute place, and I would visit again but request to sit away from the door. read more

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Super shady place. They don't pay their employees their tips that they earned. They handout hand written checks with money taken out and no explanation. Managers cuss and yell at employees- always in a state of anxious panic. Just know when you tip your server, the owner will keep it. read more

Terrible experience!! My first time to dine at this Dallas location and sadly it will be my last ! Service was not good.. waited 45 minutes for a cocktail .. food was okay but again waited over an hour to get my entree. Steak was ordered medium and came out more rare instead of medium . Tried to eat a bit of the edges that were not as rare. No one came over to ask if everything came out as expected or if we needed anything . . Finally we managed to get the servers attention after 20 more minutes had gone by to explain the steak being too rare . No response not even " oh I'm so sorry .. what can we do?" Did not want to wait another 45 minutes to have another steak cooked. Sides were fine so ate those. When bill came manager refused to comp the "steak" portion of the meal . Unbelievable! He said well you ate some of the edges... so I can't comp the steak . Seriously!!!???? Three fourths of the entire steak was still on the plate! His attitude was simply too bad and don't care .. WOW! . I have dined in many restaurants all over DFW in all the years I have lived in Dallas and have NEVER had a manager not try to make things right for his customer. If that wasn't bad enough several others in our party received their bills with incorrect pricing on the happy hour cocktails and items on their bills that they didn't order. So after all that finally got corrected our dining disaster lasted close to 3 hours . Needless to say I will not be back to this restaurant at this location ! Too many other fabulous restaurants in DFW who appreciate their customers! This place definitely needs staff training as well as competent management ! read more

Came here for Mother's Day tea and was extremely disappointed and will not be coming back. Drinks room 20 mins, tea was not out for over 45 mins and they brought the wrong tea. No cream milk or honey was brought or even offered. The savory bites took over an hour to bring out to us. No one ever offered a drink refill, more tea, or even stopped to ask if we needed anything. I think the worst part was i called yesterday asking if i could add someone to the reservation, but was told no because everything was prepared on the frontend. However when we were waiting an hour for the food and asked, the waitress was super rude and said the kitchen was preparing food still and behind. Will not be coming back and was so beyon disappointed by the service and experience especially on Mother's Day read more

Great ambiance. Food menu was limited. My wife enjoyed her Coq au Vin but my Shrimp Risotto was too plain. Pianist was relatively loud Parking was difficult. Mostly middle aged ladies several Asian A little girl was enjoying her High Tea. Good pastries read more

The service, food, at decor were so perfect for our girls brunch. It was surprisingly filling for all the small bites and appreciated the $5 mimosas too read more

La Parisienne French Bistro - Tea service - French Near Me - Dallas, Texas

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La Parisienne is absolutely beautiful--the décor is absolutely stunning from the main dining area to the party room. It feels elegant, warm, and so thoughtfully designed. The service was great as well; everyone was friendly, attentive, and made the experience even better. I ordered the salmon and it was perfect--fresh, flavorful, and cooked exactly right. And the pastries... wow. They look sooo good you can't help but stare at them before ordering. You can tell everything is made with quality and care. Highly recommend La Parisienne for a wonderful dining experience. I'll definitely be back! read more

This place is amazing! Brinson was our server and gave us 10 star service, so much that we booked a tea service for tomorrow. The bartender, I didn't catch his name, made our espresso martini flights and personally delivered them to our table. Probably the best in town! The decor is even more than Instagram worthy, absolutely stunning in person. I can't wait to bring more friends! read more

La Parisienne French Bistro - French Near Me - Dallas, Texas

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We stopped in for a late lunch. We had great service from Jay. Sitting outside was beautiful and relaxing. Our glasses of ice tea never ran low! We had sandwiches which were both great. French dip with Russel sprouts and Croque Monsieur. Both were great! We will be back! read more

Tea at La Parisienne Addison was absolutely lovely! Attentive service from Brin. Delicious tea. The arancini were perfection. Fantastic macarons. The best part was the beautiful decor. You cannot go wrong! read more

La Parisienne French Bistro - French Near Me - Dallas, Texas

We had a wonderful time last night. We tried their valentines day set menu. Sam, our server, was great. He was always checking on us. Food was good and efficiently served. Plus they have live music from a grand piano in a corner to cap a great date night! read more

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I had such a great experience at La Parisienne French Bistro. The atmosphere feels cozy and romantic without trying too hard. Soft lighting, cute Parisian details, and just an overall warm vibe that makes you want to stay awhile. I loved the live music! Their service was top notch. My fav is the Napoleon pastry! read more

Terribly disappointing experience. No real chef at this place. Just way overpriced subpar, almost inedible food that taste like pre-packaged and reheated food to someone with a more refined taste palate. Same for the desserts. Beautiful interior and decor, but sadly just a facade to bring expectations up that you'll have a fine dining experience in an upscale restaurant. The overall experience was a a huge flop and a huge disappointment. I would not ever go back. read more

I reserved their private room for a baby shower. I spoke over the phone and thru text with the person in charge of private events. 2-3 days prior to our event, I confirmed everything with him. He had told us to go to the door and someone would let us in at 9:30am since they don't open till 10:00. We had previously discussed the set up of the room and they knew we would be bringing a few decorations. We arrived at 9:30 in the pouring rain and saw a kitchen worker opening the side door. When we told them why we there, he said the manager wasn't there yet. The kitchen guy called the manager while we were standing in the rain and we were finally allowed inside. Meanwhile, I was texting and calling the event coordinator to no avail. The manager said he was running late but would be there soon. When we arrived in the private room, we were shocked to see NOTHING had been set up for us. Several of the tables had dirty tablecloths with a few cups and and utensils sitting on them. It looked as if it was all leftover from the previous night. The floor was dirty and there was a big puddle of water inside. We had 20 min before guests arrived so me, my co-hostess and my husband dragged the heavy tables & chairs into the pre-arranged layout. We started pulling off the dirty tablecloths and used them to sop up the large puddle on the floor. As we began setting up our decorations, 2 servers came in to get the tables set and the extra tables in place. Neither of the servers had any idea about what we needed. I had to tell them we had ordered champagne and juice for mimosas on 1 table, gifts on another table and the cake and party favors on a 3rd table, as I had discussed with the event guy many times. While we were putting up the decorations, guests started to come in! I was so flustered greeting guests while still arranging things. I told 1 of the servers we were expecting mini menus which they brought out but were not correct based on what I had discussed with the event guy. We had also ordered their mini box of macaroons for each guest as party favors. I had custom thank you tags to go on each one but the boxes were not brought out until everyone had arrived. We were frantically tying the tags on while trying to be gracious to our guests. Although the shower was supposed to start at 10am, it was actually closer to 10:15 before the room was ready. I also reminded 1 of the servers that I had ordered a custom cake (which I wanted to display during the shower). When I kept asking where the cake was, I was finally told around 10:30 that the cake would be there in 30 minutes! I knew the cakes were made in their Frisco location and brought to Addison, but I never expected it wouldn't be there till halfway through the brunch! The brunch was 3 courses and each one was slow to be served. While we were eating a server came to ask me to go to the back with him for a minute. He said there was a slight issues with my $300 custom cake! Apparently while being transported to Addison, it slid around and arrived with broken fondant and several "smudges" or crushed frosting and cake. The servers had attempted to cover up all the spots that were damaged with small, fresh flowers. The cake was supposed to be baby blue and white and now it had vivid purple flowers on it! A few of the blemishes were still visible but there was nothing I could do about it. On the mini menu they provided, the dessert section read "assortment of their desserts". The event person and I had decided the dessert would be a choice between a vanilla and a chocolate eclair. When I told this to the server, he told me he would have to check to see if they had eclairs! They had enough for our group but not enough for everyone to choose their flavor. By the time the eclairs arrived and I asked them to please cut the cake, it was already 12:00. As we were having our dessert around 12:20, the server came out and told me the next party had arrived so we would have to leave the room. I was mortified when all the guests began to help us load the gifts and decorations in the car. They helped us tear everything down and load it in 5 minutes! We were popping balloons and throwing decorations in boxes and bags. It was chaos. The server loaded the box with the cake in my car but after we got home, we realized they never gave me back the custom cake topper I had ordered. Our baby shower was yesterday and as of this writing, I have not heard from the event coordinator, the manager or anyone else. The server told me they had given us a small discount on the cake but no other consideration for the fiasco. We did our best to make it a beautiful shower with lots of pre-planning in spite of the restaurant and employees. (We saw the manager when he first arrived and never saw him again.). Based on my experience, I won't go there again and cannot recommend them for private events. read more

La Parisienne French Bistro - Damaged cake that arrived late. Look closely & you can see part of the damage hidden behind unwanted flowers & cookies. - French Near Me - Dallas, Texas

Wish I could say I got to taste the food but didn't get that far! Was seated almost immediately upon entering. Not busy at all. Less than 3 hours till close. There were 5 parties - and before we left, 1 of those tables (a 2-top) left, & 2 of the tables (a 3-top & a family of 4) received their check to close out. This is important for the review. We waited at least 20 minutes while our server made every single effort to not meet our eyes and not take our order. He'd initially poured our water just fine and directed us to the menu. We said thanks. 20 minutes later, we were still waiting for our order to be taken. He had all the time in the world to stop by two tables & converse with a family of 4. I tried really hard to make eye contact with him - he did everything possible like stopping mid-turn (of his head) before he shuffled back to a spot by the host table to just go through his phone. He chose a convenient spot since from our vantage point, he was hidden mostly by flowers. He was able to drop off some silverware or napkins at the table next to ours, but couldn't find it in him to take our order. I'm good. I love French cuisine, but this place did not pass the vibe check. My husband and I waited - and waited, and waited. So we left. Wouldn't recommend coming here again. Not sure if the server didn't care to serve younger Asians? Who knows. Regardless, wouldn't recommend this place to anyone who doesn't want to waste their time. read more

Went for dinner last week, and was blown away by the ambiance, the delicious food, great drinks, perfect service, and musical entertainment. We started with a dozen raw oysters (at happy hour prices) and drinks. The oysters were salty and very tasty for Gulf oysters. Next was escargots, also delicious, and then entrees of shrimp with saffron risotto, and an amazing dish of roast Cornish hen. Musical entertainment of piano and vocals were the perfect backdrop to a memorable French dining experience. We can't wait to return! read more

La Parisienne French Bistro - Dinner menu - French Near Me - Dallas, Texas

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A night to remember. The service was superb-and the food met all our expectations. The ambience added to the culinary experience. Celebrating my husband's birthday meant finding the perfect place. The sweet surprise at the end was a perfect ending! Thank you Sam and Landon. read more

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Our server Justin was super amazing and was very attentive and very knowledgeable about the menu. Love how nice the ambience is at this location, food was premium and the customer service was immaculate. read more

Service was great. They were able to accommodate our screw up, and even went above and beyond when we told them, after the fact, about food allergy. The manager is very professional and polite and our waitress was great, her name is Dariana read more

First visit to Addison restaurant and found an empty restaurant except for our party of 6. Thus, hard to comment on ambiance. Waitress was timely and pleasant; however, she changed one order without speaking to customer. Beef Wellington was ordered and replaced by steak since the former wasn't available!!! On the positive side, the onion soup was very good as was the shrimp and risotto. The bouillabaisse was full of shrimp, fish and mussels but the taste was unimpressive. Not what we expected with a 4 rating. Very disappointing! read more

3 pm reservation and we were not seated until 3:15. They were not crowded. One of the tea cups was dirty. The water glass had food crusted on the side. We went asked our tea selection until 3:40. Food was brought out at 4:15. We ordered the gluten free and it was awful. The same bread for all sandwiches. Crust left on. Two macaroons and a nasty tiramisu. Not even a gluten free scone! Bought they brought the clotted cream and jam. I've had gluten free tea service many places and they shouldn't even try. read more

Bardi and his team made a special gathering spectacular for our group. The service and our family style lunch was delicious. We are going to book a private event with a larger group. They already were accommodating for this event. Love the team at La Parisienne!!!! Merci Boucoupe! read more

The Brie, Butter Salmon, and Boeuf Bourguignon were perfect. The Napoleon lacked filling. Service was attentive. Because it was a special occasion, made reservations in person weeks before. Nice decor and quite at 1pm. When we arrived 7 PM on a Saturday found live music. Hard to talk to and hear our waiter and each other. Almost left. read more

AVOID AVOID AVOID AT ALL COSTS Or probably avoid if you are of any minority group. I made a reservation on the Google for a group of 9. We were so excited about a high tea experience for my daughter whose 8 and her friends. The girls even dressed up for what was supposed to be a fun event. Upon arrival, I had called the restaurant to confirm my reservation was for their afternoon tea service. I was told we can order for afternoon tea from the menu from the normal dining room, and if there is availability would be seated in the tea room. I had even asked if there was anything specific I needed to do before arrival, and was told no. Upon arrival, members from my party were told to wait by the hostess, and will get us seated and we can order at our table for afternoon tea. Im not sure what happened but the "manager" Issac came out of nowhere and said we didn't have a reservation for tea. I had asked how this was possible when I had called to confirm and was told I am good for Afternoon Tea. It's like Isaac refused to listen besides stating I didn't have a reservation. He had said that tea service required a deposit, and unfortunately there was no availability for our group, and he could not accommodate. Mind you, this is 2pm on a Monday, and the restaurant was probably 10% full. I had even told Issac, he was about to ruin a very special day for my daughter and her friends, and he could care less. He literally looked them in the eyes and said no. This was probably one of the most embarrassing moments of my life. It truly felt like he just didn't want to seat my group, and was making all sorts of excuses to avoid seating us. Even the guests and the hostess were stunned as well. As a business owner in the service industry, EVEN if there was an issue, I would not want to ruin the experience of my guests. Even if the tea room was full, he could have easily accommodated to us in the dining room with tea and pastries. This wasn't some Michelin star restaurant which had specific service guidelines. If you are looking for a high tea place, save your time and self dignity and try a tea room instead. read more

We had a large group of 11 ladies so I can understand some chaos but we had a reservation for tea at 5:30, we showed up at 5:20 and didn't get tea or food or a cocktail until 6:30....and the manager wouldn't even look at us and our waitress disappeared for 45 minutes. Food was mediocre(tasted store bought), tea was good. Oh... and the whole restaurant smells like Sulphur...gross. I had low expectations but this was ridiculous. Spare yourself. Also when,confronted the manager said he had been apologizing for bad service all day...and only apologized when we asked why he hadn't spoken to us in the three and half hours we were at the restaurant. read more