I recently pulled the factory rear turn signals off my 2015 Dyna and installed an aftermarket LED…read moreintegrated license plate holder that works as my turn signals, running light, and brake lights. Long story short, the bike originally had two designated brake lights, and the aftermarket setup has three. After I finished the install, the new light wasn't functioning properly. Turns out the bike needed a BCM flash to recognize and accommodate that third brake light. I called Oakland Harley and they were able to squeeze me in the following day. They actually offered to get me in the same day, but I was tied up. Jaden helped me out through the whole process and everything went smoothly. I was in and out in no time.

Ephraim at the pqrts counter has helped me numerous times and always found the parts I need. Very…read morefriendly.

Raiden was super helpful, other staff have always been great too. Mostly use the store to buy some…read moregear and parts occasionally

Customer service here has been consistently great for years. This being the only local Cycle Gear…read moreI'm grateful they're friendly and competent. Parking for motorcycles right out front is a huge bonus. Parking for cars..there's a 10min max white curb just past the moto spots on the right (north/west) side of Harrison. If youre going to be inside for more than a few, there's paid street parking on 11th and 12th streets.

Very helpful. Awesome place…read more Marcus is very kind and helpful. We're just learning to ride and needed a helmet. He walked us through the various kinds and gloves. I highly recommend this place, really cool store and Marcus goes above and beyond to assist you.

This place is phenomenal Stopped by today to pick up some goodies. We had only ever driven by this…read moreplace but got the opportunity to stop by and meet Marcus, who is one heck of an awesome dude! Thanks again!

Great staff and selections to choose from!…read more Shout out to the homie Jessy the manager for setting me up and keeping it 100 with the gear I need. He's honest, straight forward, patient, and advises you on what you'll need. Dealt with him a bunch of times now with great experiences. Will def be back at this location for other gear. Thanks again!

Kendra was awesome! Give her a raise....truly a fun experience getting to know some gear options…read moreand she helped me beyond what I expected for customer service. This store is better than many I have been to.

I normally shop via the Cycle Gear website but it's nice to have a physical location nearby in…read moreorder to try on gear, especially helmets. All the times I have been at this location, the staff have been helpful and knowledgeable for the gear that I am looking at. I took some time to try on different helmets as it was time for me to replace my older helmet. The female staff member approached me and kindly offered some selections of helmets, adding the benefits of each. I used to also go to their old location north of 84 on El Camino, and I am extremely glad they moved to this location. Much larger space and very modern look for a Cycle Gear. Parking is also very easy as there is plenty of space in the back lot but also some easy parking right in front of the store. Thank you once again!

This is the best place I have been for helmets - great selection. And pricing of everything I…read morelooked at seems on point. Great location and very well kept. I am a big guy 6.5 260 and I did no see any Jackets that fit me. Most of what I saw capped out at large. But they do have plenty on line. I would like go spend more time browsing there but the sales reps are on you like glue. I imagine most folks like that so not faulting them for it. I personally just don't like being asked questions when I am looking at stuff. Sometimes one is not interested - just curious. If I say I don't need help I like to be left alone, not monitored, and if I have a question I will ask. But all in all - great store.

Lil John is the reason I keep coming back…read more I've been to this Cycle Gear location multiple times now, and every single visit Lil John has gone above and beyond. Whether I was shopping for gear, trying to figure out fitment on something specific, or just had a question, he always took the time to actually help, no rush, no upsell pressure, just genuine knowledge and good energy. As someone who rides a sport bike and takes gear seriously, it means a lot to have someone on the floor who actually knows what they're talking about. lil John gets it. He's the kind of employee who makes a big-box store feel like a local shop. The store itself is well-stocked, clean, and has a solid selection of helmets, jackets, and accessories. But honestly? lil John is dope af.

Needed help finding the right helmet as a beginner rider and was assisted by a very kind young…read morewoman named Hailey. She was very friendly, patient, understanding, and attentive. When I was trying on helmets she showed me how to properly put them on and adjust to fit snug. I'm very pleased with my experience with her, allowed the process to go smoothly and made me feel confident in my purchase. Would definitely come back for her help again. Thank you Hailey!

I've been here a few times for accessories and have always had a great experience. They have good…read moreprices on gear and service is always good. Recommended!

Great service! Great people! My bike needed to be serviced…read moreand also needed a tire repair. Brought the bike in at 10:00 and it was ready by 1:00 same day. Worked with Frank. He was patient and got everything done correctly and quickly.

I dropped off my wheels on Tuesday for mounting and balancing and was told they'd be ready the next…read moreday. I even took a PTO day to put the motorcycle back together based on that timeline. On Wednesday at 1:30pm, I had to call myself and was told they weren't doing them due to "inventory issues"--something that was never communicated when I dropped them off. I finally got a call Thursday saying they were ready, but due to the commute without a motorcycle I couldn't make it before closing. When I picked them up Saturday, only the front tire had been balanced. When I asked why, I was told to speak to the manager, who claimed the rear "didn't need weights"--even though the old weights (covered in brake dust) were still on the wheel. After pushing back, they rechecked it and suddenly the wheel needed new weights. That alone is concerning, but it didn't stop there. When I got home, neither tire was set anywhere near the correct PSI. Overall, this was a frustrating experience: poor communication, incomplete work, and questionable quality control. I've bought multiple tires from this shop over the years and ride about 19,000 miles annually, but the service and quality have clearly gone downhill. I wouldn't recommend them based on this experience.

Have been here twice. Very helpful and patient shop assistants. Very nice gears. Lots of beautiful…read moremotorcycles outside the shop as well.