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    Laab Lao Kitchen

    5.0 (5 reviews)
    Open 11:00 am - 7:00 pm
    Updated 3 months ago

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    7 months ago

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    Roma's Italian Bistro

    Roma's Italian Bistro

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    (198 reviews)
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    I love this place in Duncanville Tx. They have huge pizza's here and they deliver. They have a…read morefull menu and I have had their fettuccine dish and some of their other Italian dishes. My favorite is still the pizza I've eaten there as well. In the inside it's not huge It's kind of small but the people were very nice and friendly.

    The service was extremely disappointing. I'm not sure whether it was related to race or not, but my…read morefamily has never been treated this poorly at a restaurant. This review is directed at one specific server who chose to ignore our table for most of the evening. We repeatedly asked for refills and bread, first politely and then several more times, yet she acted as if we weren't there. When she finally returned, she slammed the cups down in front of my parents, which was disrespectful and completely unprofessional. If you don't want to be at work, that's your choice, but customers should not have to experience that frustration. A server's job is to make guests feel welcome and respected. I also noticed that many of the guests around us were offered refills, to-go drinks, and birthday desserts, while our requests were ignored. It was my family member's birthday, and even after asking multiple times about a birthday cake--offering to pay for it if necessary--I was completely ignored. As a Hispanic family, it was difficult not to notice the difference in how we were treated compared to others around us. Whether intentional or not, the experience left us feeling unwelcome and embarrassed. What should have been a special birthday celebration turned into a disappointing memory. I hope management sees this review and takes it seriously so that no other family has to experience the same treatment.

    Photos
    Comfortable atmosphere
    Comfortable atmosphere
    Garlic Bread with Cheese
    Garlic Bread with Cheese
    Main dining area

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    Main dining area

    Laab Lao Kitchen - laotian - Updated August 2026

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