Very informative and straightforward, honest owner. Took lots of time with us. Quality gear. Had…read moreeverything we were looking for. Great value and quality if you're looking for a roof top tent. Highly recommend this business!

We have purchased multiple items from Rack to Roam and they are incredibly helpful, knowledgeable,…read moreand have the best customer service. They've helped with bike racks, ski racks, a Dometic cooler, and even replacement keys. Truly a one-stop shop.

Getting excited for warmer weather and decided to stop in at Sportsman's Warehouse. They have an…read moreabundant load of fishing equipment to choose from. Will need to take inventory of what I have at home and will definitely return to stock up. Lots of poles, reels, floats, lures, etc. Also looked at the Carhart apparel. Prices were reasonable. This is not an "REI" per se. If you are into hunting, fishing, and shooting, then this is the place for you. Service was great. Very helpful folks asking you if you need help

Whether you need new outdoor clothing or footwear, camping gear, or a new cooler, they have you…read morecovered. I noticed on a recent visit that the store did not have as much merchandise as it did, say 15 years ago, but that is a reflection of peoples online shopping preferences. There is still a good selection of items that you can check out in person and pick up locally.

7/10/25- It's…read moreironic- I never used to shop at an Rei when I lived in Elk Grove, Ca.. probably because it was further away.. Since living here, and it's right next to Costco.. I'm a frequent shopper.. Purchased some Hoka's back in November- but one side started ripping - so I returned and purchased another On shoes.. Surprisingly they did not fit.. (yet I have four pairs that are the same size and fit).. go figure- Returned them and started browsing in store.. Just my luck- found a nice On pair- I like these because it's really not messy on the upper.. Noticed an email on the Rei app about the new On Cloudsurfer 2 trail running-.. Wow- those are ones I just got..! Comfy and decided to wear them today..

REI = Recreational Equipment, Inc…read more Quality/Quantity - We are members. Current promotion, spend $50, become a member and get a $30 giftcard. What a great deal. And how do you NOT spend $50 on every visit here... Came here to check out bikes, mountain bikes, e-bikes, etc. But ending up buying a new boot on clearance. Atmosphere - Good size location. Plenty of private parking. Service - Mostly self service. The shoe salesperson, the only person helping 10 people, did a good job. There were 4 people working in the bike area, and no one acknowledged me?!?! And these bikes go for like $7k. I am not sure I want an e-bike yet; I just want to stay as young and long as possible. Very friendly salesperson. Price - $150 ish. Good deal for the quality of boot I got. Owner Comment - Congrats on your success since 1938! I like the COOP concept and $30 lifetime membership model. Many of my friends are loyal customers due to this model. You created a good and strong culture. Keep up the good work.

The 5/5 star review is for the great Customer Service by Nick…read more I was here on Sunday and was not happy primarily with the Customer Service. I had issues getting the Buy 1, Get 1, 50% Off Sale applied to my purchase and then had to wait additional time to get my husband's Military Discount. Regardless, it was a good deal, so I came back to get 2 more Shorts the following day. When it was time to pay, there was no issue applying the sale, but we noticed the amounts didn't match when they should've been the same . Nick was able to see that in the previous purchase only a 5% and not a 10% Military Discount had been applied, so he made the necessary adjustments. I didn't even have to ask, he just made it right. What a difference from the Customer Service I recieved on Sunday. I hope somebody in management reads this review and rewards Nick for the awesome job!

I placed an order online for pick up today. They were the only store in town that had what I was…read morelooking for, shoes and clothing sizes in stock and also available for same day delivery! I had already sent my order in when I saw they offer that service! I'll totally keep that in mind for the future. I was able to take advantage of extra sales by placing my order via online and curbside was available. I checked in for curbside online and parked in spot #4, updated my spot and my order was brought out to me in less than five minutes. Their prices were a better deal than the other stores in the area. I will definitely be returning in the near future. With my kids and their sports I'm glad that this process was painless. I hate shopping with the crowds especially during the holiday season. With my busy work schedule and balancing my life these days, I've purchased most of my gifts online or shipped to my doorstep. I'm glad if I need something for my kids, I can have it brought out to me or to my door for an additional $10. Thank you Dick's for offering these extra services and the ease of ordering online. I'll be back sooner than later! Thank you!

Literally single-handedly the best customer experience I've ever had. They had an excellent…read moreselection of high-quality products. Savannah in particular was extremely helpful and went above and beyond, showing me where everything I needed was and answering my many questions. I will say it was a pretty pricey purchase, but well-worth it! Everything looks and feels very high quality.

As a regular reviewer on Yelp and Google with over thirty plus years in hospitality management,…read moreretail sales, aviation and hotelier experience this review doesn't come from just any customer but rather valuable feedback from a seasoned individual. That said, I admit that I have mixed opinions about my experiences at this location. It's baffling to me when a niche store such as 511 Tactical can keep the lights on when the prices are astronomical. The product line is definitely impressive for individuals who work for the authorities such as police, firemen, etc. As a layman, I purchased a baseball cap and camouflage t shirt on clearance and paid nearly 50 dollars. Sure the t shirt is well fabricated, the design appropriate to my tastes, however $50 and on clearance. Something is amiss here. To add insult to injury the counter salesman who assisted me waisted zero time to tell me that sizes I was searching for were not locatable in their inventory room nor did he provide alternative selections or impart product knowledge, let alone show enthusiasm for the items he was selling. At the bare minimum perhaps it might be beneficial for him to model his local grocery store clerk who inquires: "Did you find everything you were looking for today?", however to my dismay that didn't transpire. The sale was robotic, lacked pizzazz, upsell opportunities nor information shared about new products and failed to motivate me to purchase regularly at their location. A salesman knows his product, just like the female store manager who shared that new inventory from other stores would be arriving, was extremely knowledgeable about the variety of clothing and storage items on the floor. So...as I said when offered a receipt, "I'm good. All sales are final". My only expectation was to receive service with a smile from a store ambassador who knew the product line. Unfortunately that did not happen and I won't be investing anymore funds on merchandise at 511.

We bought a new washer for our LondonAire motorhome after our old washer died. We were staying at…read moreLake Tahoe and drove to Camping World in Reno for the installation. We paid a fair price and the job was done in a few hours while we went to see a movie. Staff were friendly and helpful and our new washer works perfectly!

I came here to hopefully find a certain camping chair that I wanted. I was pretty sure I wouldn't…read morefind it since it's the end of the camping season. The woman who was at the front register was very welcoming and happy to help me look for the chair. We found it Yay! I'll definitely keep this place in mind for future camping needs

The store was clean and orderly. The employees were friendly and helpful. There is a wide variety…read moreof athletic clothing and merchandise for hunting, camping and sports activities. They also have a wide variety of shoes, boots, and sandals. I recommend this store for locals and tourists alike

We went to look for volleyball gear for my daughter, and they had everything we needed! The cashier…read morewas so friendly and sweet, and we got her Nikes on such a great discount! Highly recommend when looking for kids' sports stuff.

Great customer service!…read more I appreciate the recycling philosophy and I want to be a patron to businesses that support a reduce, reuse and recycle model. Well laid out with plenty of equipment! I got exactly what I needed for what I felt was a fair price. I especially appreciated the hours of operation. I was able to go by after work. I had planned to browse and price compare, then go to REÍ and Sportsman's Warehouse. Gear Hut had just what I needed that would work for me. Support local, and support conservation! Support Gear Hut!

This is a very cool used gear store that has a little something for everyone. If you are in need…read moreof gently used ski, camping, rock climbing or other equipment, I highly recommend starting your search at at Gear Hut!

My husband and I each needed a new pair of walking shoes so we went to Reno Running Company on a…read moreSunday afternoon. Ashton greeted us. After talking with us about our exercise habits and checking our gaits on their walking machines, he told us to sit tight while he got us some walking shoes that he thought might work for us. He brought each of us 3 pairs of shoes to try on to see how they felt. While we were trying on each pair, he explained each of the shoes to us. While he was helping us, the store got busy and he was also helping other customers. Yet, he did it so effortlessly, everyone was well cared for. He helped each us find walking shoes, inserts, and socks based on our specific needs. His customer service skills are awesome. He is friendly, knowledgeable, patient and he listens to his customers needs so he can help them find the right shoes. The store has an abundance of shoes and running gear at competitive prices and the staff is outstanding.

My girlfriend and I visited Reno Running Company today in search of new work shoes for her. We both…read morework in healthcare and need specific shoes for long hours. The sales rep we had, is the reason for this review. Right after he sized my girlfriend's feet, he automatically started pushing the most expensive brand after we told him we wanted a specific brand. He even gave us a shoe in this more expensive brand and told my girlfriend "it's like walking on a 2x4 piece of wood." I've never heard of a sales tactic like that. Next, every box of shoe he brought out, which was more than 10, was dropped or slammed, out of frustration, we weren't sure. My girlfriend asked him nicely to not slam the boxes as it was overwhelming and she was fighting through a migraine, which she told him. His response was, "what's a migraine? I think I've heard of one before," and he was being completely serious. Lastly, as another sales tactic, he tried having us buy a shoe that they didn't have in stock but a "newer model" was coming mid July, but he said it would be at the store in a week from today "for sure." Then when we nicely said no we will wait since the newer model was something she didn't try on yet, he then said "oh well I can put your name down for it as a hold." When I asked him why he didn't start with that instead of trying to sell us a shoe my girlfriend didn't even try on, his response was, "oh I forgot the store lets us do that." I shouldn't leave out the two times he swore saying f*ck infront of us and casually swore when talking about his personal life to us. Surprised at this kind of service, and ultimately he is the reason we will not be spending our money there nor coming back.

I really like these guys!!! This is the second year that I have used Galena Sports as my go to for…read moresnow equipment. Need ski boots? They got you covered. Need a snow board. No problem! Need snowshoes. Easy peasy. Need chains for your sports car so you can hit the slopes on a perfect Blubird day? They got you!!! Heck, they'll even do a quick tune of your skis so you can fully enjoy your day. I have never been snowshoeing. When we showed up the guys engaged in a great conversation. They asked us where we were going. We let them know it was our first time and they gave us directions. They even gave us birdseed to feed the chickadees! The entire process took about 5 minutes. And you can't beat the price! We came in, I filled out a form, paid and we left. Super quick, super easy. I didn't have any questions as I had done my research on snowshoeing. I know if I had these guys would have told me everything I would need to know. This place has been here for a real long time. If you like to support the small locals then give these guys a shot!!!

The staff were totally on it and got us in and out very quickly! I rented some X/C skis for my…read morekiddo for a day trip to Chickadee Ridge. The guys even gave us a bag of birdseed for our tour! Thanks Dudes!!