Dr. Ma was so kind to both me and my sweet Betty - everything went really well. I highly recommend…read moreher.

After 16 wonderful years, it was time to say goodbye to my beloved dog, Bear…read more When the dreadful day arrived, Bear did not feel any stress. It was just like any other day that he was sleeping in on my bed. Dr. Ma made sure I had time to spend with Bear every step of the process. Bear and I are fortunate and grateful to have found Dr. Ma. Every small gesture revealed how much she truly cares. She is gifted with the grace and compassion to handle such heavy grief. Thank you for offering such an invaluable and heartfelt service.

We've had to come here twice now. The first time, in 2023, our tiny kitten was diagnosed with…read morepanleukapenia. They were so kind, as we said goodbye to our tiny boy that we had bottle fed and raised from birth. The in house diagnostics are great. We didn't have to wait long at all for the test results. The 2nd time, we brought in our elderly girl. She was 16. When her vet turned us away when we came to tell them we were coming in (they told us "maybe tomorrow"), we headed here. She'd been sick a while, we knew it was coming. Of course, that didn't make it any easier. The staff here was absolutely wonderful. As soon as we walked in, they took us out of the lobby so we wouldn't have to sit with all the happy/healthy animals. They didn't question us, they saw her and told us we were making the right choice. They brought her a soft cat bed to lay in. They gave us all the time we needed to hold her and love her, until we were ready. No pressure. Then they allowed my 16 year old daughter to hold her beloved girl until she was gone. We were allowed more time with her. Then they gave us each a vile of her beautiful fur. We weren't rushed. We did everything on our terms/time. And our girl left this world surrounded in love. I would 100% recommend PETS Referral Center. I hope we never have to go back. But, we would of we had too.

Im writing this review to thank all the team at PETS for their honesty and empathy during one of…read morethe hardest moments I have experienced. I went online and filled out the forms necessary for an emergency visit. When I arrived they were already expecting her, despite it being 4th of July, things moved quickly. Our dog was of old age, not eating, and lethargic. I was expecting that it was likely she was in the middle of passing away, which the team confirmed. The team put me in a room where I could talk with my family and make a decision with them (since I was dog sitting and everyone else was out of town). While the decision needed to be made quickly about next steps, they were empathetic and patient with us. We opted to put our girl to sleep; she was in a lot of suffering. The doctor was so respectful and it was a peaceful process. Thank you for caring for our Chispita. We are grateful for a sad yet peaceful experience.

This is the review I have been holding off for a while…read more Today marks 6 months since we used this service. This has been the most difficult and saddest decision we've had to make. When I contacted Restful Paws, I didn't know what to expect. In fact, I felt bad crying on the phone because I couldn't imagine trying to talk to someone like me at that moment. But the staff couldn't be more understanding and supportive. Unlike making end of life decisions for your fur baby, the process of scheduling this appointment was very easy. Restful Paws asked all the right questions, set the expectations, and made this process that much easier. And on the day of, Dr. Ami arrived promptly at the scheduled time. She was very caring and understanding, and she put all of us at ease. We could not have asked for a better last day for our Sodapop. I'm thankful that we reached out to restful pause, and grateful that they were able to come to our house to help us get through this phase. Weeks later, we received a card from Dr. Ami sending us her condolences. Thank you, Restful Paws, for doing the service that you do. I'm sure it's not easy, and I can only imagine how sad it is to do this on a daily basis. Thank you so much!

My family and I had to make the hardest decision as a pet owner and put our long lived Christy…read moredown. From calling to make an appointment, receiving reminder emails, and day of texts from our vet, each step was handled with so much compassion. We were able to find a weekend availability which was best scenario so everyone could attend. Dr. Vine was very punctual the day of and gave us a thorough breakdown of what to expect (pain reliever, anesthesia, and euthanasia). We didn't feel rushed at any point, and we were given ample time before proceeding to each stage. She was very respectful and the process was smooth. After the euthanasia, we were able to choose where we wanted the fur clippings. The paw print was perfectly imprinted with Christy's name, which added such a sweet personal touch. We chose to pickup Christy's ashes at Sage, and it was quick. The only thing is it felt very jarring going to an animal hospital filled with so many people and dogs. Considering this was only 2 weeks after the euthanasia, I was still grieving and it was difficult being in that environment so soon. The only feedback I'd give is it'd be more mindful if there was a separate pickup location away from everyone else for more privacy. Dr. Vine sent a sympathy card as well and it was very sweet. Thank you so much for giving Christy such a respectful experience and having her pass comfortably and peacefully. I will definitely recommend this organization to loved ones! Thank you Dr. Vine for such a smooth experience. You made this process much easier and we were able to focus on grieving afterwards. Rest in peace, sweet Christy!

We recently made the heartbreaking decision to say goodbye to our beloved cat Simba, who was 16…read moreyears old and suffering from progressive kidney disease that had taken away her appetite and her quality of life. Choosing in-home euthanasia was difficult, but Peaceful Pathways made it as gentle and peaceful an experience as we could have hoped for. From our very first phone call, Amy was warm, patient, and genuinely caring as she helped us set up the appointment. We weren't sure we were making the right decision, and she answered all our questions with kindness and reassurance during a really uncertain time. When Dr. Jenn Winnick arrived, her compassion was immediately evident. She took the time to explain everything and assured us we were doing the right thing for Simba. She treated Simba with such gentle care and created a calm, loving atmosphere for her final moments. Her kindness turned an unbearably sad day into one filled with peace and dignity for our sweet girl. We are forever grateful to Dr. Winnick and Amy for helping us say goodbye to Simba in the comfort of her own home, surrounded by love. If you're facing this difficult decision, I cannot recommend Peaceful Pathways highly enough.

Amy and Dr. Winnick were so compassionate during the whole process. Very thorough, caring, and…read moreinformative. Even though I didn't want to make this call for my beloved dog, I couldn't have wished for a more beautiful and peaceful ending for him in the comfort of his home. Thank you, from the bottom of my heart.

We had a quality of life assessment for our senior dog last summer with Dr Brian. He gave us a lot…read moreof useful information and wanted to follow up with some medication and in office tests. When I contacted his office I was unable to secure a time to pick up the medication or schedule an appointment. My voice messages and emails largely went unanswered. The biggest shock was receiving an invoice today (7 months later) for the medication I never received. The invoice even included a finance charge. Thankfully there are better options for senior dog care in San Francisco.

Our Kara kitty was diagnosed with cancer in her abdomen last month, and there was nothing we could…read moredo to help cure her. We made her as comfortable as we could, injected fluids in her everyday, and she had strings of good days, but then on Christmas Eve, her body just couldn't take it anymore. I got referred to Dr. Van Horn and his services from a family member and a couple of friends, and my wife and I are so glad that there are angels on earth in the form of Dr. Van Horn, Zayn, and Jennifer. They were all incredibly kind, compassionate, and professional and in spite of having to play phone tag and change the day of our appointment a couple of times. It's not easy at all to do what Dr. Van Horn did, but he did so with the most calm, kind, and understanding heart. He explained everything to us very clearly and even went so far as to share things about himself and stories about his pets to help us through things. He was so patient and gave us all the time we needed to say what we needed to say. He was gentle with her and helped her not suffer any longer. Kara was in excellent hands with Dr. Van Horn, and I highly recommend him if you are in need of services for your pet in their last moments. It was the most peaceful day, spending time with our Kara on the couch on Christmas Eve, and having Dr. Van Horn help ease her passing, and now we're so relieved that our kitty doesn't have to suffer any longer. Dr. Van Horn even went so far as to make himself available to us if we needed someone to talk to in the future, and if I ever see him in the city, I would gladly go up to him and say hi. I consider him family based on how kind and gentle he was to our Kara. Thank you so much, Dr. Van Horn, and all of your associates, for helping our last moments with Kara be so loving and meaningful!

I really appreciated Dr. Jeni's sensitivity and thoughtfulness when she gave us all the hospice…read moreoptions for our dear cat. She has one of the most difficult jobs around for people who pets are almost like furry family members. I highly recommend Dr. Jeni. She is wonderful.

Dr. Jeni is so in-tuned to what grieving pet-families are going through--she instantly feels like…read morefamily. She arrived at my sister's home while our family was all together surrounding our beloved Kain, while he was still with us. She right away knew how sacred and emotional this time was for us. She checked in with our every need and explained everything that was going to happen, step by step, and with so much gentleness and compassion. She stayed with us while we cried and sobbed as we said goodbye. And she brought a darling gurney, with a pillow and blanket where Kain could rest in a dignified way (after he passed). She was so generous and patient with her heart and time, and stayed with us as we continued with our "memorial" time together. And when it was time for her to take Kain, she had a very beautiful and honoring space in her car for him, that touched our hearts in the most beautiful and comforting way. She promised she would be the one to deliver Kain's ashes, and she did... We were very blessed to have Dr. Jeni be a part of our sacred farewell and help Kain cross over with so much gentleness and love. Thank you Dr. Jeni!

At an incredibly painful time, Dr. Katrina Flinn came to my home and put my precious little Stella…read moreto sleep. She was kind, compassionate and cared for me, my other little dog who what present throughout and of course my dearest fifteen year old Maltipoo, Stella. I highly recommend her should you find yourself having to make one of the hardest decisions ever to help your beloved pet move on to the next phase of their journey. She was truly a blessing.

Very professional. Very caring and empathetic. They made a difficult process a little bit easier…read more Would highly recommend to others.

Cheryl is truly amazing. I had to reschedule a few times because I simply wasn't ready to say…read moregoodbye, and she was incredibly understanding, patient, and accommodating throughout the process. Her calm demeanor, compassion, and presence brought so much comfort during one of the hardest moments of my life. Charlie Bear was so much more than a dog, he was my constant companion for 15.5 years, through every chapter of life. Saying goodbye was heartbreaking, but Cheryl helped make an impossible day a little more bearable and Charlie went so peacefully. I am deeply grateful for the care, kindness, and respect she showed both Charlie and our family. Thank you, Cheryl. I cannot recommend you highly enough.

This is overdue. I can't express how much this whole team helped me after my tiny fur baby passed…read moreaway. I was scared to hand her over because I didn't trust that I'd actually get her ashes back (I fear some places lump all pet ashes together). I called all over the bay area and no one gave me enough confidence until I spoke to Dr. Ramos from P.E.R. She actually spent a lot of time hearing me out, then making calls to ensure all of my fears were just that- fears. I was treated with respect and kindness. When I brought my baby to the center I was given space and time with her to grieve before she was taken. This was much harder than expected so their set up and process was appreciated. The team was very communicative and helpful. When her ashes were returned to me a couple of weeks later, I was extremely touched that they felt moved by my baby's story and had kindly added little treasures that I will always cherish. I never expected to lose my beloved pet and I don't wish this on anyone, but having this team help get me through it was a gift. If you're reading this it means you're probably grieving your own loss. I'm so sorry. Have faith and confidence here. Thank you from the bottom of my heart, Dr. Ramos and Pets Eternal Rest team.

Dr. Dilchert came to our house in December 2025 to help us say goodbye to our beloved elderly…read morestandard poodle. Her compassion, patience and expertise made the euthanization process as peaceful as possible. End-of-life decisions are never easy! But this felt like the most gentle way to let him go after his struggle with cancer.

I was so pleased to find a vet who makes house calls. Dr Dilchert has a holistic approach to pet…read morewellness but also provides traditional veterinary care. She has been a blessing, especially now that my labrador, Skipper, is in his last phase of life.

Euthanasia is never a choice you want to make. But when it becomes necessary, in-home euthanasia is…read morethe way to go. It's far less traumatic for your pet. They do not have the anxiety that comes with going to the vet for any reason. They are comfortable, in their own home, with their favorite people. It's also easier for their caretaker. You have time to process. You don't have to jump out of the room for the next appointment, deal with the mundane of payment on the way out, this is taken care of in advance of your appointment. Specifically, Dr Chrissy is very kind. She cares for your beloved companion but also the caretakers. She guides you gently through the process.

Dr Metzger is the only vet (from my research) that works with rabbits in the immediate bay area! I…read morespent hours trying to find a vet that would come and help my elderly bun Tyrion pass the rainbow bridge at home. I am so grateful for her wonderful staff who helped us get an appointment day of, and of course for Dr Metzger herself for traveling a little extra further (milpitas area) to help us out. She made us feel comfortable and never rushed throughout the entire process, and even explained things to keep us all on the same page. She was also so flexible and allowed us to proceed wherever and however we wanted. It was our first time doing an in home euthanasia and it was a great experience that offered closure for my family as well as the rest of our furry family. I would recommend Dr Metzger to any and everyone looking.