There was another Lappert's location close to where we were staying, so we decided to give this location a try as well. The place is quite a bit smaller than the first location we tried, so be mindful of that. I feel like it'd be quite easy for a line to get backed up here. There are also less flavors in this location, but it didn't matter at all to us. Staff was very friendly, and helpful and we were promptly taken care of. We had a challenging time picking between flavors, so we got 2 different cups with 2 flavors each. Flavors we chose, in no particular order: 1.) Oreo Cookie Crunch, 2.) Mini Peanut Butter Cup n Fudge, 3.) Caramel Coconut Macademia Nut, and 4.) Mauna Kea's Secret. From the lot, the clear favorite was Mauna Kea's Secret, and it wasn't really close. I enjoyed all the other flavors, though they were just not as good in comparison. 4/5 ice cream experience! read more

Lappert's Hawaii - Coffee & Tea Near Me - Princeville, Hawaii

My favorite is the Ube Hapua in a waffle cone. I can only find this flavor in Hawaii. It's so good! Service was good & friendly in a cute little shop. I love this shop & always stop whenever we're in Kauai. read more

This is the closest to gelato you are going to get here in the states. The Kauai pie is my favorite. We're staying in Kapa'a and it's worth the 1 hour drive in either direction for this ice cream. Highly recommend! read more

Miss Lapperts. There used to be one near my house in Hermosa Beach... so of course I knew of their reputation. Not a huge selection, but good variety. Chose the Ube haupia-- it was creamy and delicious. Got a cup but they had cute chocolate dipped waffle cones with orange and white Halloween sprinkles ( not a chocolate fan!). Service was great too. read more

Lappert's Hawaii - Ube haupia ice cream 3 - Coffee & Tea Near Me - Princeville, Hawaii

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Great ice cream here. There used to be a shop in Hermosa Beach but closed a long time ago. Coming to Princeville is nice because we can get here. There are not many places left on the mainland; I only know of one that is a Lappert's or similar is in The California Hotel in Downtown Las Vegas. I personally like the Kauai Pie. This shop is small but people are always buying. The service is good but there was only one person working and if there is a line patience is needed. read more

Lappert's Hawaii - Coffee & Tea Near Me - Princeville, Hawaii

We were shopping at the Foodland when we noticed the Lappert's next door. We get Lappert's every time we're in Hawaii in whatever town we're in, and know it's always good quality with local flavors. We grabbed a few cones and walked around the shops. Lappert's never disappoints, regardless of location. read more

My guy wanted to get more Lappert's so we decided to try a bunch of different flavors at this location. We didn't have issues with the guy that served us. There are less flavors here than at the other location we visited, but we ended up settling on (from favorite to least favorite) Mauna Kea's Secret, Mini Peanut Butter Cup 'n Fudge, Caramel Coconut Macadamia Nut, and Oreo Cookie Crunch. Mauna Kea's Secret was by far the best out of all the flavors we tried. I would give this place 5 stars just for that flavor alone. After all the flavors I have tried from Lappert's, I can confidently say that it really depends on which flavor you get as to what kind of experience you're going to get. read more

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My bf and I had Lappert's for the first time last year at the southern part of Kauai and we loved it so much! We were excited when we saw there was one not far from our hotel in Princeville! We came 2 days ago 10 mins before closing time and the woman told us the card machine wasn't working and we would have to pay with cash which we didn't have. So we came the next day and asked if the card machine was working and she said yes. The woman wasn't warm and friendly. She made us feel like she didn't want to serve us. I quickly picked an ice cream flavor, paid and we got out of there. The ice cream also was not good. It's a smaller location with not as many flavors to choose from. I'm going to avoid the next time I'm here. read more

4.5 stars. Nothing mind blowing, but very refreshing and delicious! What we got: I got a half scoop of coconut macadamia nut fudge (love the bits of coconut flakes and chocolate ribbons - def a must) and and half scoop of regular coconut (classic, but hit the spot). My boyfriend got a scoop of chocolate (he was expecting the big price tag and smaller sized portion, but said it was very good and can't wait to get it again) - $14.64 total. Atmosphere: Cozy space with lots of seating outside! Service: One of the friendlier establishments we got to try during our stay. read more

Lappert's Hawaii - Coconut (top) & coconut macadamia nut fudge (bottom) - Coffee & Tea Near Me - Princeville, Hawaii

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Smells absolutely delicious inside and it is delicious, best waffle cone in the world, and don't pass up on the Paniolo Cookie ice cream!

Good place to stop for a delicious ice cream. The service is nice and friendly, patient to let you try the different flavors. The Kona coffee ice cream was very good! read more

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Great selection, delicious flavor, and kind service. We always enjoy it! What's not to love about delicious ice cream in paradise! read more

Lappert's Hawaii - Coffee & Tea Near Me - Princeville, Hawaii

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Love the ice cream flavors there. I had the macadamia nut and my son had the lilikoi cream. Both were yummy! A small shop and one of the freezers were broken so not a lot of flavors when I was there. read more

This was probably the best ice cream I have ever had. The macadamia nut ice cream had more than 20 macadamia nuts in a single scoop. It was absolutely delicious. read more

Staff have a line out the door, are talking to their friends. They put a closed sign up and say theyll be back in 30 minutes. They are standing talking to their friends. 50 minutes goes by (mind you business should still be open) and they locked doors and went to their car. Bad business imo- lost a lot of customers by the staff attitude. read more

Lappert's Hawaii is known for their unique local ice cream flavors like macadamia nut, coconut, kona, pineapple....you get the gist! This location is near the Foodland where parking is plentiful. You can select from sundaes, shakes, scoops, and even coffee. This location is smaller than other Lappert's I've been to. No seating inside but there are a couple of outdoor benches. Service could be improved. The woman at the front was very grumpy and didn't look like she wanted to be there. I was also having a tough time deciding between certain flavors but we were only allowed to sample one flavor. Probably would skip this location in the future due to the unfriendly service and limited options of flavors. read more

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Well would've had loved to try this place but that all went to shit because of a nasty employee that works there. While me and my son were ordering our ice cream, the girl serving us, stopped to cough in her hand and then went back to making our order. I was kind of shocked and stunned at the same time and didn't want to get into an argument with this person so I paid for my stuff , left and threw that shit straight in the trashcan. I knew I could probably have said something but honestly did not want to get into a situation with a person.,who's just a dirty lil rodent . Whoever owns this place should really look into the unsanitary work ethics of the workers that serve ice cream because it's just plain out nasty. What you guys are doing read more

If you see a long line, don't turn away! Flavors at this place are unique and delicious! I always love trying something that relates to the island- the nene tracks was my favorite :) I will say the location in Poipu is better though- more flavor options and variety. read more

Lappert's Hawaii - Coffee & Tea Near Me - Princeville, Hawaii

this was horrible when I asked for my ice creams she scooped it and she dropped it in the other ice cream that was coffee flavored!!! and she was like "Sorry" then when I ate it she gave me the smallest portion never go there people - review from an 11 year old read more

-2 stars for customer service. The lady wasn't too friendly. This is a small shop next to Foodland in Princeville, public seating outside on tables or benches. The ice cream is good. Worth a quick visit if you're in the area otherwise they have another, bigger location in Poipu. read more

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Their caramel coconut macadamia nut ice cream is one of the best ice creams I've ever had. Absolute perfection. Very creamy and ideal amount of nuts, caramel and coconut. read more

Lappert's Hawaii - Coffee & Tea Near Me - Princeville, Hawaii

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The ice cream was just okay. I wanted to love it but it just wasn't packed with any flavor. Not good. Not bad. Just boring. I loved the thought of all the flavors but nothing stood out. Customer service was not great either - she seemed more annoyed than anything. Full of tourists so I can't really blame her. Don't trust the hours either - they close at random times. read more

I always look forward to their ice cream when I'm on Kauai! I love the Kona Coffee. Friendly staff and quick service

The kid working there is pleasant and works hard, even when he's by himself. The ice cream is Hawai'i on a cone - just delicious every time. Small shop with no seating but there are benches outside to enjoy your treats, read more

Lappert's Hawaii - Heavenly Hans and Kauai pie. - Coffee & Tea Near Me - Princeville, Hawaii

very disappointed I got a single scopp of roasted banana and carmel, 2 kids got something thing else, 1 single scoop with waffle cones, without tip it was ~$30. There was an issue with the till so I ate my ice cream while i waited to pay. I am chatting with the people who work there. My ice cream is icy, so I say it. Ice cream is not supposed to have ice particles, the staff say, we just work here, we dont make the ice cream. So zero customer service and bad ice cream. Not worth $30. read more

I was here in 2013, 2014, 2015, 2016, 2019, and last week. It was my favorite location for years, but Kukui'ula and Hilton Hawaiian Village locations are bigger and nicer. This location needs a slight refresher. Flavors are always great and they like it when they add new items to the mix! read more

Lappert's Hawaii - $5 for tiny scoop?! - Coffee & Tea Near Me - Princeville, Hawaii

Not sure what had changed recently, our service was top notch. We walked in with 3 kids 8 and under who were less than decisive and the woman behind the counter was patient and friendly. The ice cream was top notch. Expensive, but what isn't in Kauai? read more

Smelled so good walking by and decided to stop by to get a scoop of ice cream. Knocking the stars for service- the girl behind the counter seemed like she was not happy to be there. You only get one sample to try. read more

Lappert's Hawaii - Coffee & Tea Near Me - Princeville, Hawaii

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5 stars for the ice cream but 1 star for service. Ice cream from Lapperts is always solid but this location seems to have slightly more limited selection of flavors. We had the ube flavor one and it was 10/10! However, the girl serving us (according to my receipt, name is Taylee) had a grumpy face the whole time, which was a huge turnoff. Better customer service training needed here. read more

There was a long line but it moved. I had ice cream but it was nothing memorable. The person giving us ice cream seemed to be having a bad day and was not friendly. She didn't speak to me at all. read more

Best ice cream, I mean how can you go wrong with Lappert's? We got one of their hot fudge sundaes and was blown away ! This location on Maui was near the old decommissioned golf course / hiking trails. Was perfect, relaxed spot to enjoy a sweet treat after a hike! read more

After getting such great reviews I tried the vanilla ice cream coconut macadamia nut mix. Very creamy and good except macadamia nuts were bitter and terribly rancid. This ruined the ice cream read more

The ice cream itself is delicious. I made a point to return 3 different times during my week trip. however, the staff isn't great. I've gone 3 different times and neither of the times did I think anyone was friendly giving that "aloha" experience. It was more of a "what do you want " experience. So the ice cream is great! Just don't let the customer service keep you from returning read more

5 years later and back on Kauai, had to go back to Lapperts in Princeville. Same great ice cream that I fondly remember, but service was a little poor in comparison to our prior visit. Definitely will be back. read more

I haven't been to this location in months and honestly will not return. The customer service is terrible, the girl working doesn't even acknowledge you, the message being clear that you are wasting her time by coming in. Two single serve cones and over $15 later the ice cream is always good but the waffle cone disappointed for the first time tasting a bit slate and burnt... not normal. If you want their ice cream go to their Koloa location, we've always had good service there. read more

Ice cream is good, but this location is the LEAST generous in terms of portion, skip for another location instead!

Stopped by for some ice cream late in the afternoon and we also experienced the lack of hospitality from the staff here as mentioned in previous reviews. There was already a line for ice cream when we arrived and we were far removed from their sign that we didn't understand the rules which the people in front of us weren't abiding by either. A gal came out a few times to reorient the crowd behind a piece of black tape which helped with the in and out flow of people. Please note that it's one party at a time, so don't follow the people ahead of you unless you're with them to pay. We ordered four single scoop ice creams in a cone and one kids scoop in a cup; the total was $30 dollars. It was a nice spot to try once but for the price, lack of hospitality, and minimal options, we're better off buying ice cream from Foodland. read more

We tried stopping by 2 days ago they were packed and had a long line. So we decided to head out today around 10:30. Perfect timing. Nobody around. Glad we made it in this ice cream was delicious. I ordered the Carmel Macadamia Nut Vanilla Ice cream my wife ordered the mint ice crème. Well worth the wait. Great service friendly employees. The deco was nice and their A/C was on so we decided to eat out ice cream inside the store. Drop on by you will not be dissatisfied with your choice of ice cream selection. read more

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OMG!! Love love love. I had the lilikoi and the passion fruit ice cream and I went crazy. Go get your tropical ice creams here. read more

The store was constantly closed during operating hours. The worker was very rude and did not want to do anything. My son asked to try something when I was in the doorway answering a question and her response was "No, go". The flavors were very limited. I would highly recommend finding a different establishment for ice cream. read more