MOLD IN APARTMENT 53!!! I stayed here over a year and a half and became terribly sick due to mold all throughout apartment 53. At first it was no big deal, I couldn't even smell the mold, but over the months of exposure my body shut down and I had all these strange symptoms from severe anxiety, brain fog, memory issues, food intolerance's, muscle and joint pain, etc. I am so disappointed this unit wasn't properly abated and cleared. I continued living there not knowing why I felt like trash. I began to see multiple doctors, but I had more success self diagnosing as mold symptoms can vary and mask many other common health issues. I took a blood test and I was tested for the antibodies of 12 of the most potent molds and tested highly positive for all 12!!! Don't believe me, look at the photo of my test... I've spent thousands so far on testing, medication, doctor visits to properly detox from the mold. What a waste of time and money. Hugely disappointed in the manager Mayra Velasco... Do not rent here. Go elsewhere. This place sucks... read more

Las Casas Apartments - Blood Test for Mold Antibodies - Apartments Near Me - Tustin, California

Lived here for two years and it was one of the better rental experiences I've had. Pros: -$1650/month for a 1 BR (water, trash included) -independently-owned (not owned by the Irvine family or realty!) -responsive management (I've gotten maintenance help within 15-30 minutes) -plenty of laundry facilities - well cleaned communal facilities -1960s crown molding -quiet neighbors -near the 5 and 55 freeways -1 parking spot available for 1BR, 2 for 2 BR I believe -surrounded by many great ethnic restaurants Cons: -no visitor parking (bad if you're an extrovert) -no street parking (too many apartments on one street) -next to the 5 freeway (you can hear it at night) -not the safest neighborhood to walk around in at night Despite the cons, I really enjoyed living here because of the great management (very personable), the rent I was paying, and quiet neighbors. I'm a BUDGET-minded person and I was fine giving up visitor parking to save a few hundred bucks. On average you'll pay 2000-2200+ for a 1BR rental in OC with all the amenities (more if you like the lux life), so I thought this was a steal. You just have to be mentally prepared on what to give up. Conclusion: if you're frugal like me and are willing to give up some niceties, this is it. If you're a prince or princess and need amenities you rarely use, look elsewhere. PS: I know so many of my neighbors who also loved living here. Never experienced anything the negative reviewers mentioned. read more

I went to meet with Mayra, the resident manager to submit my application and she was extremely professional, helpful, and pleasant. I was able to look at the facility a few days before with Judy who was also very helpful and I left feeling that I really really liked it! The unit that I hope to get is very close to the parking lot and everything is centralized so it doesn't look like you have to do a lot of walking to get around. I'm really excited that there's a fitness center, sauna, and laundry room onsite. I am looking forward to making Las Casas my new home! read more

My fiancé and I lived her for a little over a year in a one bed/one bath. Only reason we moved was for a bigger place and to be closer to school. Mayra is a sweetheart and cares for her residents. The one thing I appreciated was that she remembers you by name. Aside from dropping off rent, we probably had one or two interactions with her every other month and she still remembered who we were. The community is quiet. Aside from being so close to John Wayne airport and hearing planes landing every half hour, the community itself is quiet and definitely gives you a feeling of being separated from the outside world. You're next to the 5 and 55 freeway so you will get dust and dirt if you leave your windows open all the time. Landscaping was kept up with every Friday and they even have their own cleaning staff that clean and sanitize the laundry room, pool area, and fitness center almost every other day! In the year we lived here, we never had any maintenance issues or concerns. (Maintenance lives on site by the way!) In the winter I will admit you'll run into some creepy looking spiders and a few scout ants in the summer but I was able to prevent them with some bug spray I bought from Home Depot. *Pro tip! Spray every 3 months inside and out!*...Never saw a roach which is always my #1 concern when renting. If you're not in the living room, it does get pretty hot in the other areas of the apartment so I do suggest investing in a portable A/C for the bedroom. Speaking of.. only downside of the bedrooms were the window placements. If you stand at your bedroom window, you can see fully into the unit across from you. Parking is atrocious. For a one bedroom you only get one parking space. Luckily we were able to rent another space for an additional charge a month. Don't expect to host any gatherings though or you'll have your guests parking a mile away. Keep in mind even though the zip code is Tustin, you're pretty much in Santa Ana. Go down Pasadena Ave and you'll see low income apartments along with individuals who look like they're up to no good. Again... even given the area, it's a gated community so you won't even notice any of that once inside. My one complaint goes to my downstairs neighbor who liked to bump music with the bass at full capacity every Friday and Saturday. Not one to complain in person since we were upstairs residents and I'm sure we were heavy footed every now and then. Also not gonna lie: he listened to the same type of music I did so I didn't mind sometimes. Another good sign was the whole year we were living there, we only saw around 4 or 5 units moving out! Overall this is a good starter apartment. For the price, area and amenities... you cant beat it! read more

In my short time living here (6 months), I have nothing but good things to say about my experience here! The space was as good as advertised, and working with Mayra made living here transparent, enjoyable, and straightforward. She never hesitated to make me feel welcome or offer help if she saw me, and I appreciated that a lot. While I moved out for personal reasons, I would definitely say I did NOT move to get away from this place, I enjoyed my time here well. read more

I had an issue regarding one of the managers. Her name is PATTY and she works only weekends. One morning, she knocked at my door and I opened. The very first thing that came out of her mouth was "DO YOU SPEAK ENGLISH?" I felt INSULTED! I went on to call higher ups. NO HELP AT ALL. The woman on the other line was VERY RUDE. Her name is CARMEN. She gave me a FAKE EMAIL to send my complaint to. I couldn't speak to the real people in charge cause she said they were "on vacation." The main manager is great though. She is Latina and very nice. I think her name is Mayra. But...THINK TWICE BEFORE LIVING HERE. There are some bad apples working here. read more

DO NOT MOVE HERE. Seriously. this is a dump. We have lived there for a bit over 3 years and I can tell you it just gets worse. ROACHES Tons of them. We had our apt sprayed to many times to count until even the exterminator told me he didn't know what to do anymore. The roaches where everywhere, they where on our food WHILE WE WHERE EATING. NOISE Super loud. The walls are so thin you can hear everything. And the tenants are rude to. Our neighbors on one side usually had parties that lasted all night long (I'm not kidding, they where still at it at 8am) in their little backyard. Every bodies bedroom faces that way and they know it. We heard every single step of our upstairs neighbor and many people had their tv's and video games extremely loud. PARKING No guest parking, no parking on the street, people parking everywhere (including fire lanes) SAFETY Almost every night there was police in and around the complex. I have seen neighbors getting arrested all the time. MANAGEMENT Horrible! The Manager lied to us all the time. She was good friends with our neighbors so when the whole side of the complex was sprayed for roaches she assured me our neighbors place got sprayed to. She told me that a few times, which made me suspicious. I asked the exterminator the next time I saw him and he said he couldn't spray because they didn't clean out their kitchen and didn't let him in. And the manager covered it up. Nice. There are two ladies working there, Terry and Valerie. They can't stand each other. Terry loves to gossip and always tried to get information out about me and my family. Weird. POOL was always dirty! Just, don't move in. Ever. Horrible place. read more

I had called two days ago and didn't get a call back till yesterday. I had asked the lady that I spoke with if Unemployment was considered income for them because my wife is furloughed until she is called back to work. Which keep in mind she makes way more than unemployment is giving her. Nonetheless, The lady told me "yes" that they do consider it income. My wife made an appt for a tour today, and After wasting her time walking through it all, she says that Unemployment is not considered Income. So if you want to waste your time, Definitely set a time to see these apartment. read more

Overall good apartments, cool amenities such as pool, gym, sauna, laundry room units. Very nice and friendly management. I love it here. The only problem my husband and I have is there is absolutely NO parking here. My husband and I have 2 cars and we are only assigned 1 spot. They need to fix and add more parking spaces for residents and guests. read more

Been living here for a year now. The price is comparable to 2 bedrooms in OC. The grounds and apartments are super clean, and the maintenance man comes within hours of reporting a problem. If I did not need a 3 bedroom, I would live here forever. Seriously there are people that have lived here for 10+ years!!!! Terry is nosey but she is an awesome manager. She cares about her tenants. read more

Overall my six years of living here I did not have any issues I've always felt safe. any time I needed maintenance it was completed the manager Terry was always helpful. Terry kept a very clean complex. I felt she treated everyone fair with the same rules. I would definitely recommend Las Casas to my friends. My only negative comment is there's no guest parking. read more

Worst place I've ever lived at.. Manager Terry was so rude and unresponsive. My apartment got broken into and she tried blaming my roommate and I. She thought we wanted to break our lease early but it was a horrible experience and we are good honest people that would never lie like that. Bad neighborhood. Everything was made to look pretty but was falling apart. Bugs in the apartment. Parking is horrible and the neighborhood is really bad. Would not recommend living here!!!! read more

Sigh. Las Casas, how I hated leaving. I loved the complex, it was always clean and any issue that ever came up was quickly resolved. The two ladies in the office whom I dealt with, Terry and Valerie were always helpful and friendly. If I ever can move back, I will. Thank you so much for a great year! If you're looking for a quiet well kept place to live, this is it. read more

Honestly this is the worst place I've ever lived. The rent is definitely too high for the quality of living you get. First off the parking is terrible. You can't purchase another carport if you have multiple cars to your family, leaving the street as your only other option. And if you're getting home after 4pm or having friends over that night then good luck with that. The apartments are small and loud. The stairs to the upstairs level are right by the bedroom and you can feel the vibrations of people going up and down them through the wall. On top of that, it doesn't matter how soft your upstairs neighbor's step is, it's going to sound like an elephant stampede. There are two laundry rooms, and when something gets fixed in one something else breaks in the other. Usually the dryers. The machine to load money on to your laundry card is inconveniently placed in the leasing office, so if the office is closed and you don't have enough money on your card then tough luck. THE ANTS. Oh god the ants. We were told that we could get insects or rodents sprayed for when we signed our lease. When they infested our apartment we asked the leasing office and they said the guy had already come for the month. So the next time he came around we asked him about it and all they did was spray around the perimeter of the building. Clearly that won't fix the problem. We were still finding them in the winter no matter how clean we kept the place. Honestly it's disgusting. Save yourself the trouble and live somewhere else. read more

When I checked the place, the manager Terry, promised me heaven on earth, an upgraded unit and all what I need. First day I move in, the brand new dishwasher is leaking, all wall plugs covers break as soon as I plug anything, non of the kitchen cabinets close and all windows rattle with the slightest movement. Washers and dryers are constantly breaking, I mean at least once a weak. I can deal with all of that, but my biggest problem was ROACHES and SMOKING. I made sure to ask the manager if they ever had any roaches problems, she promised that was never a problem in Las Casas and guess what? Until now, they can't get rid of the roaches in my apartment, and the manager's answer was "I think you brought the roaches with you, and if you don't like it I suggest that you move out". to top that, she actually favors older tenants whom she made some friends with, since she lives on site, and she actually gave some tenants extra parking spots so family members and boy/girl friends can use them. I have been having a problem with shower water, either it's cold only or hot only, I go to tell her, and she literally YELLS at me that I was the only one complaining about that......EXCUSE ME!!!!! First of all, I am not that complaining type, I am a person who likes to keep things to myself, and try to fix things on my own, second, you YELL at a tenant???? The biggest problem, if you don't smoke but you have smoker next door, good luck keeping the smoke out...no matter what you do, you will live in a cloud of smoke! read more

oh how sad i was to leave this place! our first "home" for my husband and I and man manager was the best! always there to help and super sweet! thank u terry! if u are looking for a place to live, this has to be it! if it wasnt for my job relocating to AZ we would totally still be there, always quiet, clean and any concers/questions, manager is ALWAYS at the office to attend u.. read more

I lived at Las Casas apartment for over 5 years and never had a complaint about anything. Not to reply to others bad reviewers, but I am just surprised they had such bad experiences and from reading their reviews, wondered which part of Las Casas they lived in. If it wasn't for my growing family, I would have still remained. I am one of those who thinks YELP it's such a beautiful communications exchange platform and had helped me, several time, find businesses I would have probably never heard of have I not search on their site. But over time, it has also served as a one-way inconvenient site for those with unattended issues to blow smoke about whatever. To write some hurtful reviews that could affect a person bussiness and prevent others from finding a simply good place to live, just baffles me. I am not getting paid to write this review but I just feel compelled to add my 2 cents whenever I see something so untrufully portrayed. I have never seen an apartment where trashs get pick up everyday but this apartment does just that. The maintenance guys are always on premises to respond to break down and depending on the type of emergency, they would attend to us tenant relatively soon. Same goes for the managerial staff, working 7 days a week and always helpful. I don't know about you but I am one of those people who will not pay rent, let along for several years, if I had to deal with unexepected tenants such as roaches. I dislike Roaches with such a passion I can't even kill them, even with a broom,so much they gross me. I lived once in a place that had a few of them, but I can tell you this, I couldn't sleep at night so much I was terrified at the idea of them crawling around. I had to break the lease,pay penalties and leave since I was becoming Paranoid. Coming back to Las casas, I have not seen a roach in my apartment for the 5 years i lived there. I will get the seasonal Ants, but I knew how to stop their appareance and they did not worry me. The Pool is always clean and beautiful even in winter. The parking comes with the territory, this is Orange county after all, everywhere you will have parking inconveninece and can't blame that on the apartment. The Laundry room, the fitness center, always and I mean always in working order. I had different people living on top of me and I couldn't hear them. During the day the place is just silently quiet and empty since all the tenants are mostly gone for the day and at night you just magically see the parking lots filled again but still don't hear anyone so much it's quiet here. Loacted between 5 and 55 freeways, so close to irvine and costa mesa i couldn't ask for a better junction. You feel safe and see the usual Police strolling and adding to that sense of safety and community. So really, i am just surprised by the bad reviews and believe me, I am not one of those who is afraid to speak out if seeing something wrong. Hopefully this review will do Las Casas some Justice for their well deserved standings. Thanks for Everything and I will recommend this place in a heartbeat;mostly the lower level by my experience. Thanks. read more