I'm the owner of a LBPM managed property. I have left five phone messages in the last week about an issue. I have not received a return call. This has never happened in the past, and suggests to me that the company has changed its level of customer service. If I do not get a return call for my fifth phone message, I will suggest to the HOA that we seek a different management company. read more

LBPM is the worst HOA company on the market. I have paid my dues for over a year, and little to nothing has been done in our neighborhood. Grass areas are overrun with weeds, and common areas have been untouched. I will be reporting this company to the BBB. read more

I wanted to thank LBPM and their services. We started with a really tough year and Dottie was extremely helpful. She guided us and really helped us put our Apartment for lease in a really short time. So again, thank you Dottie for all the help you provided us. You really cared! Thank you read more

Please don't rent this company's apartment. They don't give you any run down or invoice after you move out !!!! They just simply give you a check and that's it!!! What the hell???!!! my $1200 deposit got refunded $133 and you don't want to tell me where ,what and how you spend it!!! You just put a random number on the check right?!!! The envelope that carries the check doesn't even being sealed properly!!! Shitty company!!!! Think twice before you move into their apartment and consider your deposit is gone, like gone gone! read more

We've been through 3 property managers in the last 5 years. LB was the first and the worst. I don't have much else to say, because I rarely spoke to a person or had a phone call returned. read more

I would not recommend hiring LB or living in a building managed by this company. They currently manage my building, the Rob Clark, and the vendors they choose for maintenance / cleaning services are wildly expensive and barely keep the common areas in acceptable conditions. Our elevator stopped working and the replacement of it not only took 3 months to fix (compared to the 1 month quote), but also ended up costing twice as much. Lastly, to the extent you have any issues, you will never actually get to speak to your community manager nor will he / she respond to your emails or voicemails. read more

Very unprofessional and reckless! We had automatic payments for the HOA fees for the past 8 years without missing a single payment!!! They still placed a lien for a special assessment without taking any steps to determine why that particular payment was missed. Our address had changed but they had a valid email and phone number on record. They even contacted us for some plumbing issues but never mentioned that they had not received payment for the special assessment. They ignored undelivered letters returned to them by the post office and obtained the deed which had the correct address and continued to send it to the old address. When we complained to their higher management for the unprofessional behavior of their employees, they simply ignored the email! read more

If I could give this garbage company zero stars, I would. I have had to start sending my rent checks certified just to make sure I can track my payment and they still keep assessing unnecessary late fees. The first time it happened there was no response to me or the property manager. It took forever to get it sorted and the charges reversed. Everything was fine when we used to pay rent before these inept crooks came along. Anyone thinking of using their services BEWARE. I don't understand when we can't just set up an auto payment and not deal with this ridiculous check business. It's 2016 guys get it together. Their services are outdated and criminal. read more

If I could give zero stars I would. My HOA began using LBPM last year, after self-managing. At minimum LBPM should have paid our bills on time, but apparently that was asking too much. Twice we've had our trash services stop because of non-payment. They are a joke and I would suggest any HOA find an alternative company to work with. We did. read more

I have lived at my LBPM property for 3 years. Ever since we got our new manager Victoria the building has been looking nicer. The landscaping is nicer and the property stays clean. I really like the small upgrades that are made around the building. I'm so glad LBPM started managing my building here in Northridge. I never have to wait long to get maintenance problems taken care of. Victoria even does preventative maintenance. 5 stars! read more

Only gave one star, cuz zero was not an option. I have been the president of our HOA & we hired them to manage our property about a year and a half ago. Nothing gets done, it's an absolute waste of time & money with them. We keep emailing & don't get responses. Absolute disappointment across all departments of the organization. We even changed reps, but to no avail. Do not hire them. read more

Applied for an apartment and paid the credit check fee. Haven't heard back from Lamice and it's been a week. Already found a new place since then. Contacted customer service and they said they'd check with Lamice for me but it's been 3 days since then. I asked for a refund for the credit check for me AND my friend who applied for the place and since there was no attempt at contacting us or anybody trying to help, I'm demanding a refund. This is unacceptable. I feel like they stole our money and am going to pursue it further if they don't get back to me soon. read more

Stay away from this company. They messed up our account paying from our account for the repairs of another building. Watch out your financial carefully ...... if you have to stay with them. No respond to any email. Not answering calls "just taking messages" you will be so lucky to get a respond! If they have an answer for you ! YES. They fired Dottie and replaced her by Lisette, informed us problem was Dottie... BUT still the same. Lisette is ignoring all the emails and calls unless you complain to upper managers. Problem is the management in total " They can not manage their own employees and we trust they can manage our building" I wish I had the option of 0 rating, forced to click on ONE star. read more

Terrible. Still owe me reimbursements for six months. Manager Aleya ignores phone calls and emails. Seems to work on her own agenda. Sides with board members and makes decisions on her own. Has not followed through on issues dating back six months. They really are awful read more

My homegirl Victoria is the nicest and most helpful person ever . She has helped me with my resume because she understands that I'm looking for a job to afford this rent ! HALLELUJAH . I always ask her questions whenever I need something . She even helped me put on my heels because I couldn't do them myself . Lol . My heels had straps that were so difficult that I needed so more assistance. She was the only person I could ask. I really enjoy living in my LBPM apartment and I feel like I'm at home. The location and everything is perfect for CSUN Students. The pool and grill is amazing . My studios is better than I expected and I love my balcony . 5 stars all the way ! read more

Mr. Tice, I suggest you double check your emails sir! I sent you emails on October 16, 2015 and November 12, 2015 and today is the first time I'm hearing from you?! Thank you for proving my point as to the communication problems I have had with LBPM, however, at this point, it does not matter anymore considering we finally received ALL of our monies after waiting three (3) months and we are no longer contractually obligated to LBPM. However, my opinion is my opinion. Some (hopefully not all) of your Employees are not doing their job. That sir, is something that I, as a client, suggest you take a serious look at. I'm speaking from experience. Also, I don't understand why you would want me to call you to give you suggestions on how your Company can improve if you don't even acknowledge that your Company is at fault anyway. With that being said, the reviewers can choose to have you as their management company but if someone asks for my opinion, I'm going to tell them about MY experience, which was not good one!! read more

LBPM....Very unprofessional and unorganized. So much to say and I could go into every single detail with proof of every thing that went on throughout the two years my former roommate and I lived in a property managed by this company. But to save everyone from reading a VERY LONG review, I'll leave one that will hopefully give you enough examples and warning not to go with LBPM. Starting with the move-in date-- Moving in from out of town, and the morning of the date we were given the lady wanted to change it. Why? Because she had not gotten the carpets cleaned yet, with weeks of knowing we would be moving in considering she gave us the date. She managed to get someone that morning to do it before we would arrive. The garage door openers (2) did not work. We were not given them back fixed until two weeks after we moved in! So we had to park on the street for that time. After she left the day we moved in, we're putting stuff away and notice the oven was nasty. It was not cleaned. Cabinets were dirty, the door leading out to our porch didn't lock correctly so it would open itself up every once in awhile, very unsafe. After being there for less than a year, the roof started leaking with the rain and it would leak through my window making puddles that went down the wall to the carpet. I notified the lady in charge of our place when it happened. She sent someone out about a week later (after the rain stopped) to fix it. They came in, obviously can't tell if it's fixed because there was no more rain. Next time it rains, same thing... sends someone out again. And again... This went on multiple times. The last time I sent an email about it I mentioned the possibility of mold and who this was going on for a year now without a solution. No answer. It was finally fixed after four different attempts and a year going by. Ridiculous. Problem after problem... Lastly, the issues AFTER moving out. You would think we would be done with them after not living there anymore right? Wrong. We moved out, knowing what would be taken out of our deposit. Waited to receive it in the mail. A month goes by and still nothing. We look into rental laws to find out they have 21 calendar days to return our security deposit. After the 21 days they have to refund the whole deposit. Keep in mind THIS IS THE LAW. Contact them by phone asking about the deposit only to be told it was sent out already. Weird that we haven't gotten it then... Finally get it and of course the check is dated AFTER the 21 days and after we called. Calls and emails went back and forth with the lady in charge of our property, her supervisor, and the COO (who comments on these reviews and basically told us to keep talking to the other guy about it, thanks). They sent out another check reimbursing us for the carpet cleaning fee. Told them thanks and it was appreciated, however, by law the owed us the whole deposit back. The supervisor refused and said he would not budge. I contacted a lawyer who sent them a letterhead. Guess what happened next? No response. We moved out in September 2014. My roommate and I agreed to cash the check a couple weeks ago, because we were tired of this bull. If we had more time on our hands, we would have taken them to small claims, and that was the original plan. As a warning for anyone considering this company... I hope this was helpful. Tried to keep it from getting too long.... If anyone tries to comment about this not being accurate, I have all the proof you need with emails, voicemails, and witnesses, just contact me. read more

Stay away!!! They offer a really low price per unit for your HOA management, I have had the worst experience with this company, as a HOA board member, they are extremely unprofessional, they ignore all call,s emails or mail. It seems that they bit more than they can chew. Stay away, even the VP lied to my face, you will never get fair customer service. They are disorganized, yes they don't steal your money, but it's not worth hiring them Because they Do NOT know hot to run a professional business. I am on the process of contacting the business bureau. Even T Craigman ignore all my emails.... STAY AWAY!!! Worst service ever!!! read more

No response from company meant they wanted our HOA to drop them anyways. I've been a board member and sent numerous emails, and also made phone calls to our property manager - Aleya, and got no responses from her. Even her supervisor does not respond when you leave phone messages to simply reimburse for bills, HOA advice, etc. This went on for months and she finally responded immediately when the HOA sent a letter that we would be terminating their company services for poor management. Very unprofessional, and NOT recommended. Good riddance! Move your HOA to a more responsive manager and company. read more

I'm the treasurer of my HOA (and also a licensed Realtor) and have been supremely frustrated with this company. When we first hired them over half a year ago, we had an extremely difficult transition and received horrible service from our first portfolio manager. After complaining for months about never receiving responses to our requests and complaints we were reassigned a new supervisor. For a short while things were better but unfortunately things have taken a turn for the worse. This last month I have been trying to get answers to a list of issues that our HOA has been accumulating due to the lack of action on LBPM's part. I personally feel like we shouldn't be expected to pay any of our management fees considering our vendors are not being paid, not a single request of ours has been addressed, and I have received the absolute worst customer service I've ever experienced from a company in my life. Over the last month, I've sent 10-20 emails and spent a whole week calling both my rep's cell and the office's direct line leaving voicemails on both numbers daily. I never received even one call back, and I finally received a short email response after CCing the manager (or some other superior? She was the one who reassigned our supervisor during our initial struggles) on a very long complaint email. This was the COMPLETE response to the list of requests and complaints regarding our service and lack of response after calling/emailing persistently for weeks: "Sean - I have been out sick for several days. Sent from my iPhone" Again, after several more complaint emails he replied once saying: "Sean - Nobody has any knowledge of the details of your account on these points but me. I should hopefully be back in the office tomorrow and can get details on the vendor payments at that time." Those two emails were the only responses we ever received (not a word from the manager ever), and as usual we never heard back as we were told. Again, this is regarding issues we requested over a month earlier and to this day I am still waiting for any sort of answer or explanation. Big disappointment because as I said, things were somewhat better for a while and he had to this point provided somewhat improved management service and decent customer service. I'm entirely over this company and decided to post this after receiving our monthly bill from them. It's become absolutely clear after over half a year of struggling and giving chances to the company to redeem itself that they are completely understaffed or simply do not care. Besides the lack of customer service, we've been charged fees every single month despite complaining every single month about the fact that we were promised that the fees were included in our monthly management charge. Also, they charged us 1300 without prior approval for accounting services, violating our management contract on a separate occasion. It's a sad thing because we hired them to help make our lives easier and get advice and guidance from an experienced team. I can tell they know what they are talking about but they have just utterly dropped the ball when it comes to their service and it has only caused us grief and headache. At this point, I don't want any more excuses or promises of improved service. Please have someone finally respond to the many requests from our board. Respond to your customers and do the things you say you will LBPM. edit: I just want to add that the service is so bad that I have to assume it's not (just) the supervisors managing our account AND whoever monitors the office voicemail AND the billing department... I find it hard to believe that two seemingly knowledgeable and experienced supervisors would both provide such horrible service unless they were just extremely overworked and overwhelmed with the number of accounts/customers they are assigned to. It's either that or the staff is incompetent and doesn't care, which I'd like to believe is not the case. read more

LBPM gets 5 stars... Always on top of our property maintenance issues... They get the job done... between owner, tenants, vendor's and manager's.. read more

Our experience with them unfortunately was horrible. The only positive I can give is that their pricing is cheap. However, you will end up doing all the work yourself, and at the end of the day, it leaves you wonder why you still pay LBPM if all work is done by you, not to mention cleaning up the problems created by LBPM. They still have a nerve to blame HOA or vendor for any issue that may arise. We ended up losing $10,000 at one incident due to their lack of communication, and similar problems continued happening. Our financials were mess, and we no longer able to tell if we are doing ok financially. All of our vendors were upset and stopped servicing us because they are not paid (despite our constant request to pay them). You get response from them one out of fifteen tries. Given the amount of problems created by LBPM's communication or lack thereof, the unanswered questions snowballed and went out of control. I am tired of hearing them say 'that's not my job.' By the way they forgot to file tax for us. And we reminded them we needed to file taxes, and so far got no response. read more

I sold my condo March 4 and specifically called LBPM before close of escrow to stop automatic HOA deductions from my account. There were also specific instructions from the escrow office to stop deductions for HOA. The money was still deducted on March 9. I immediately called to ask for my HOA deduction to be refunded. The first 2 calls made to Marinel Agbunag of LBPM were never returned. The next call to her supervisor was also never returned. The 4th call went to a live person only when I insisted on no more VM. I was told an excuse that it takes up to 3 weeks to get paperwork from the escrow company. I just happened to call March 25, exactly 3 weeks from the close of escrow. I was told that I would get my HOA refunded as soon as they received close of escrow notification. As a necessary precaution, I called my bank and stopped any automatic deductions to LBPM for a $25 fee. When I called back 2 weeks later, still seeking my refund, I was told that a check would go out Friday with my full refund. I still haven't seen the check and that was 2 weeks ago. I have brought this issue to the BBB and yelp to let people know what kind of business this is. I continue to ask for the return of my HOA deduction as well as the $25 bank fee to stop any other deductions they might "mistakenly" make. This is not just a sign of unresponsiveness. It is at best, indicative of poor management and at worst, borderline criminal behavior. read more

Worst of the worst company and good luck if you have Lisette Vieyra as your property manager. If we can give 0 star for this company we would, trying to schedule a hearing meeting for 4th time and all got cancelled with different excuses in the last minute(same day cancellation after everyone all agreed to a meeting time) , for the 4th one, she didn't even care to cancel it but by letting it go without the meeting location details. Dragging an issue could be solved in a short period of time for over 9 months already. Details to follow for this reviews as supporting document. If not because of Craig called us with sincere promise that the situation would be improved, we would have posted this review couple months ago; but they failed at this chance we gave them again. We will consider to file a case on BBB if no immediate response from the management of this company. read more

Still waiting to receive my security deposit from the management. Have had no response for three weeks to my last email that pointed out the amount sent to me was incorrect by $400......shockingly in their favor. read more

If you look at the reviews here you might notice that every five star review mentions the managers name and all are within a few weeks of each other....I wonder if there's some fudging going on here? Maybe the LBPM human resource 'team' has offered some kinda prize to the manager who gets the most mentions? Anyway, I've lived in a LBPM run place and they never take care of anything, just mail out the HOA invoices regularly as clockwork. Issues around the building however have gone unseen/unchecked, and unrepaired for years. If you DO have to move to a LBPM managed property check it out VERY carefully first, what you see(and maybe not see) will become 'your' issue later on as you cannot possibly rely on this company to give any assistance. read more

LB Property Management completely dropped the ball when dealing with our 17 unit building. A building which by the way is less than a mile away from the very attractive and well kept LB building. I've been HOA Secretary and now HOA President over the past 5 years and unless we've sent emails to upper management, our property managers, other than maybe one, haven't responded in timely fashions allowing the maintenance on our building to suffer. The reason management companies exist is to actually manage the needs of the building and to offer advice when faced with financial difficulties. This company failed on both fronts. Finally fed up with the "we're working on its" and "things take time" we left LB. We met with them on multiple occasions making it known what we were dissatisfied with to give them a chance to correct the customer service issues over the course of 2 years. Our requests were completely ignored. So far, leaving LB and hiring a new management company was the best thing to happen to us. Unfortunately, I can't say anything good overall, because this company made more work for me and my HOA Board and added stress to our lives instead of relieving it. Their inability to deal with basic things like routine maintenance and communication with owners left us completely frustrated. read more

Wow, do not use these guys. Real estate owners, these guys will rip you off in addition to making all your tenants completely upset. I see on this Yelp page they might be hit or miss, but I wouldn't take the risk and just avoid the aggravation. Lots of billing mistakes and complaints from tenants on cleanliness, liability to property. Unwillingness to fix issues that are clearly a result of their own doing. Communication is really bad. Sometimes they will get back to you, other times, complete radio silence. They nickel and dime property owners of everything they possibly can. They regularly recommend costly repairs that are not at all necessary just to get additional work done and to rack up more bills. I'm active in the LA real estate market and I heard mixed feedback from others so my completely bad experience might be just the luck of the draw. When I look at this Yelp page, I am seeing some similar mixed reviews. On the other hand, I've heard them trolling for people to write fake positive reviews about them so who knows. PS. Look at all the useful votes for the negative reviews here. And then how they try to skirt the real issues. It's impossible for these reviews to be incorrect. Then look at all the positive reviews from people with not that many reviews at all. Smell funny? read more

Victoria has been awesome by cgecking up on us and making sure we feel comfortable living here. Great apartment building would definitely recommend read more

It takes years to get a repair. They claimed that repairing a washing machine that was broken for two months was a "major expenditure" that took time. When they do send someone, their service people don't wear masks or take COVID-19 precautions. They leave common areas filthy. Recently, they sent me bills that said I didn't pay rent (even though I did) and threatened to evict me during during the COVID-19 pandemic when there was an eviction moratorium. Even though I was awarded rent relief from the city, they wouldn't accept it. They really don't care about the well being of their tenants. When you do get someone on the phone, they are rude. There's zero communication about the constantly changing portfolio managers. If you are lucky enough to have rent control, there are constant calls about buyouts. They inspect apartments under false pretenses - like checking smog detectors when they are actually showing the apartment to a potential buyer. read more

UPDATE AS OF 1/14/2015 In response to Craig T., I'm sorry if I didn't get back to you right away, and that you used that as an excuse to claim that my post is either fake or I've confused you with a different company, but sorry to say, those are both FALSE. I also apologize if you were frustrated in how long it has taken me to respond or contact you, but you can imagine how frustrating and difficult it was for me to correspond with LBPM with their lack of response. I did live at one of your properties, the one located on 8353 Cedros Ave... It wasn't until this past weekend when I received a balance from my initial deposit, mind you I've moved out 3 months ago and in order to even receive it, my partner and I had to constantly bug our previous landlord since the management at LBPM wouldn't respond or cooperate... Not only that, you charged us to replace a "shower door" when we never even had one to begin with, thus having to contact the landlord again to fix the appropriate amount that was returned to us. Bottom line is, we FINALLY received our deposit 3 MONTHS LATER, CHARGED FOR SOMETHING THAT WAS IRRELEVANT TO US, and all because we were the ones who were so persistent in contacting you. Should never be this hard or take this long. I recently moved out of one of the properties managed by LBPM where my partner and I lived for the last 3 years. Needless to say, our landlord was very nice, helpful and took care of anything we needed. Although the apartment complex wasn't located in the safest of area, I believe our manager did a good job at ensuring her tenants were happy and making sure the cleanliness, upkeep and repairs were taken care of in a timely manner. While living at our apartment, we never personally experienced anything horrible besides several car break-ins, but those weren't accountable to the landlord or property management itself. We were extremely good tenants, ALWAYS paid rent on time, followed good tenant etiquette, kept to ourselves and didn't object to anything they needed on our part. We truly enjoyed living there for the time we did and we wouldn't have moved if we weren't looking for something a little bit bigger and more central to or jobs. We even referred our closest friends to live there as they recently moved in. My review is quite a bittersweet one, because while living there, I felt like I was home, which is essentially the best part about being able to find a great apartment. I really credit our landlord and her husband though, because if I could rate the company based on their service, it would be 5+ stars. My 2 star rate is basically on the LBPM management team. After over 3 years of good tenancy, I expected the same respect from the company as we instilled as a tenant. When my partner did our final walk through, we initially agreed that we were going to kiss our security deposit good bye, HOWEVER, when he and the landlord walked through she informed him that we left the place in normal, wear and tear condition and that we were most likely going to receive our FULL deposit back unless they decided to shampoo the carpet. Fast forward a little over a month and no itemized bill or security deposit. My partner has been in contact with the property management company for the last 3 weeks, where they either send him straight to voice mail or tell him they will call him back and don't. The receptionist at one point even told him "this should have been taken care of already." I work at a Law Firm and have done research on the California Tenant Laws. It states: "A landlord can withhold from the security deposit only those amounts that are reasonably necessary for these purposes. The security deposit cannot be used for repairing defects that existed in the unit before you moved in, for conditions caused by normal wear and tear during your tenancy or previous tenancies, or for cleaning a rental unit that is as clean as it was when you moved in.(216) A rental agreement or lease can never state that a security deposit is "nonrefundable."(217) Under California law, 21 calendar days or less after you move, your landlord must either: Send you a full refund of your security deposit, or Mail or personally deliver to you an itemized statement that lists the amounts of any deductions from your security deposit and the reasons for the deductions, together with a refund of any amounts not deducted." It's been over a month and he have yet to receive either of these items from LBPM. I'm not super upset with it, but just expected something in good faith as I have previously had no complaints until moving out. My only concern now is I have read previous and current reviews and see that they are notorious for not returning security deposits and I now regret having some of my closest friends move in if this happens to them as well. If I didn't have such a great experience with my landlord, I would really be looking into this, but to whoever reads this, just be cautious and know your right read more

I have had a good experience here at Meridian Court in Tarzana. My property manager, Kelly, who works for LB has really followed through on everything I have brought to her attention. When I first moved in, there were quite a few issues with the place (probably due to not so great vendors) and Kelly got everything fixed for me, including a new air conditioner. She is personable, will communicate through text in addtion to the other traditional forms, and she gets things accomplished in a timely manner. Meridian Court is a nice place to live and Kelly is a great property manager. read more

I have been bullied by LBPM for outstanding HOA payments, which I have no outstanding payments. I tried to call management (Marcello) to discuss and I was hung up on saying " I dont have to talk to you if your not on the board of directors." After showing me the lack of respect and acting unprofessional all I asked is for a manager to intervene so we can solve any issues they might have in recording there own billing. Still just getting harrrassed by Marcello and no management intro, intervene, or interest. Sucks when a company doesn't even show respect to their on clients, WHO DO PAY ALL THEIR BILLS ON TIME! read more

Based on prior reviews, I can see that one's experience with LBPM depends solely on the property manger that is assigned to the property. Unfortunately, there doesn't seem to be any type of consistency among management to hire responsive and responsible managers. I have only been able to get my assigned property manager on the phone TWICE in almost a year. This is only a result of consistent voicemails and emails. In the 10 months of my residency, we've had 2 property managers, Lisette and Al. Granted, the company has had to move its operations to be remote due to Covid, however, the lack of response is disrespectful and when I do get the occasional response, there is zero accountability for their radio silence and it still takes weeks to get an issue resolved. No one answers the phone at "reception" and the only time I was actually able to reach a human being was by calling their after hours emergency line for what looked like a sewage leak. But the only reason they answered the phone is because it was a 3rd party contracted by LBPM. I even asked them for a direct line of ANYONE I could reach at LBPM for an unrelated matter and they could only give me the email of the manager, David. I would highly suggest future properties look elsewhere for property management. I have property elsewhere in LA that works with an AMAZING property management company that I would highly recommend. They are responsive, helpful, and professional! read more

Been renting from these guys along with my colleagues for three years now. Not a good experience. They didn't keep their word on what was written on our lease, to the point where we had to consider pursuing a lawsuit. To put it bluntly, they are cheap. And they have the slowest elevator in the world. Rent your office space elsewhere! read more

I've lived under a LBPM building my whole life. I currently live in one in Van Nuys, and it's safe to say that this company knows how to run an apartment building complex. The property managers that they hire are alright- for the most part. The current manager is Janet, and she's awesome. She is very helpful and supportive when it comes to tenants needing repairs, she does her best to quickly assist and get the reports out. She is also very patient with the tenants- there are a few that complain for any little thing, but Janet handles it very well. There have been some troublesome moments during her time here, but she knows what she's doing- something goes wrong and Janet does her best to fix it always. The building we live in now is old and needs updating here and there- which is the most thing that sucks cause LBPM has raised rent, but hasn't gotten rid of the roaches nor updated the cheap windows. Roaches are mostly a problem in the summer, and the windows only bang against the metal frame when it's windy. All else is well with this LBPM building. read more

It's ridiculous how this company and Noam does not communicate at all. Communication is nonexistent. I have received no response from anyone. It was not great before moving in, my apartment was not cleaned or painted, and now that I have moved in, nobody answers or responds. As much as I like the apartment itself, I am 100% sure I will not be renewing my lease just because of the move-in experience and communication. Not once has anybody followed up on any standpoint. The service is absolutely unacceptable and Noam is terrible to deal with. I still have not even received my mailbox keys and nobody will return my phone calls, emails, or text. read more

I have currently been living in the LBPM apartments here in Northridge and it's been a pleasure. Our apartment manager, Natalie Skippen Prop. 1000.02, does a great job of being on too of everything. Always alerts us days in advance when there'll be a water shut off so we can plan accordingly, if maintenance is needed in the unit, she's there either the day of or the next day, she had cameras installed for our safety, and always very friendly when I see her around. Definitely will be renewing my lease here because of the great experienced she has given my roommate and I. read more

Martha Rosales, the property manager at the Hazeltine property is a very sweet lady that always makes sure that requests for any fixing gets completed. read more

Love that it's so close to school, very convenient. Danielle's the manager of the apartments is very nice.