The spa experience here is exceptional. You are welcomed in. You come in early to sit in a relaxing…read moremassage chair with a hot Lavendar neck wrap near a water feature. You are offered Lavendar Champaign, tea or ice water. Mary does an awesome job of massage. They offer a very reasonable subscription for monthly massages. I will return monthly. Such a special treat. I highly recommend you try their introductory special. You won't be disappointed!

A refund was processed to my card without my authorization or any prior communication…read more I contacted the business multiple times to request an explanation and allowed more than two weeks for a response, including adding additional time in case management was unavailable. I have received no response. My concern is not only the handling of the transaction itself, but the complete lack of communication and accountability afterward. Processing a financial transaction without authorization and then failing to respond to a customer's attempts to address it is unacceptable. I am posting this to document my experience and to make other customers aware.

Thai was definitely worth the price extremely relaxing and very reasonably priced, we did the…read morecouples massage. It was very relaxing and enjoyable.

I went for a spa day with my cousin. The spa is adorable. Very quaint. We had massage , facial…read moreand pedicure. Everything was amazing. Thank you!

Best massage in my life! The spa itself is fantastic as well! I left feeling amazing!read more

Lovely place. Super calming and relaxing. I appreciate the changing room and waiting room before…read moreyou go to any of your scheduled services. There's great attention at this facility to pampering and relaxation.

I had an amazing massage at Melt Spa. It is conveniently located on Heritage Trace Pkwy and…read moreaccessible by both I35W and Hwy 377. The facility is beautifully decorated and you feel peaceful and serene as you wait in the lobby. My masseuse was very caring and asked me preferences before she started. I had a great experience and I will be back

The ambiance was great and I felt immediately welcomed. The snacks and drinks are a nice touch. I…read morebooked online which was SUPER easy and I got in fast. I booked a deep tissue massage with scalp massage and hand mask add ons. Overall Vanessa did great. However I don't feel the "add ons" were worth it at all. The hand wrap / hot towel was nice but it wasn't what I expected. Perhaps I didn't read the website thoroughly enough but it wasn't at all what I envisioned and wasn't "unique". While I enjoyed it I've gotten the same type services in "regular" massages without an extra add on fee. Definitely not worth the extra cost if I return in the future. They a 4 because Vanessa was great and the atmosphere was nice.

Abigail was a great way to start my experience at the NOW Massage. She was very friendly and kind…read moreand fun to talk to. My masseuse was Kirsten and she was lovely. She has a good range as far as pressure, she started out with a light touch and then after checking in with me I let her know that I could handle more pressure and she responded great. I should have asked for a deep tissue massage, and she understood what I needed after I spoke up. I'm used to chatting with my masseuse but I don't think you're supposed to do that here so I was pretty quiet, but Kirsten did engage in my questions here and there and I was thankful for that! It was a nice experience overall.

My husband and I went here for my first ever massage back in October and it was great! The…read moreatmosphere is incredibly inviting and soothing. I got a medium pressure massage and it was much needed. I have recommended this place to a few of my friends to get a good massage and experience!

I had a wonderful hydra-facial with Penelope. The equipment & products used were high quality, the…read morefront desk staff was friendly & professional, & the spa was clean with a relaxing nature vibe. Will be returning!

Wow, I loved everything about this place. They offer you a drink in a nice ambient seating area…read morewith a heat neck pad while you wait. My facialist was amazing! She had great technique and loved that everything was natural. I could smell all the wonderful ingredients and the best face gua sha I've had during a facial. It's a little pricey for the Flower Facial but well worth it. The best facial I've had from the actual service, facial, ingredients to the checkout.

One of the best deep tissue massages I have ever had! I would highly recommend Song. She is so nice…read moreand really listened to me when I was asked about my muscle problem areas. I walked out with possibly the most unknotted muscles I've had in years .... I'll be back!

From the owner: Please visit the website to view prices and scheduling read more

Buyer beware! This place uses deceptive practices to charge you with out services rendered! I…read morewalked in for a massage on Sunday. Two ladies were upfront, one therapist and a front desk worker. They had no therapist available at the time and this was approx. 2pm. I told them I would continue to look for a place who could get me in immediately as my back was killing me. The front desk worker said, well we have a 5:20 pm spot. She said well do you want to book it just in case. I said sure. She said "we ask for a credit card on file, just in case you are a no show, we charge you". I said that make sense. I left and the next place I stopped said they could get me in immediately. I wrote the Xpress location in Keller right away to cancel. I received a response that said the appointment had been cancelled. Two days later I see a charge for over 50 dollars. I called the credit card company that I used, who refunded the money immediately because I have the cancellation text. I then called the facility who said that this is common practice, and their policy is that if you cancel or NO SHOW, you will be charged. Can you imagine this with any other service? I would like dinner at a nice restaurant but then you cancelled it and get charged for what you would have eaten. Or how about a car. I was going to buy a car but changed my mind and they still charged you for the car you should have bought, so that the salesman makes money. This is insanity and I will never be back to this location every again! I would caution you as well. This policy was never conveyed to me and the girl I spoke with on the phone said "oh she probably forgot". Umm yea because why would I ever agree to pay for a probable service? Horrible business. Update: the manager of this business wrote me and said yes we have evidence that our staff didn't advise you of the policy and that he would try to help me get my refund "even though my cc has already refunded the money", but when he saw this review he sent me a text at 11pm at night. "I saw your rediculous review on Yelp. I had told our system not to fight it because it was an honest mistake. But your lies on Yelp are stupidity. You never once on the video said you were going to look for another location for a faster massage. I will upload the video and audio to Yelp to show this. I was ok with eating the 30 dollar chargeback but now I'm going to fight it" These people are not just crooked but obviously have mental issues.

Highly recommend Anna! Not from here, but now making it a point to come and see her because of how…read morerelaxed I left! She's 'the beast' for a reason. See you soon!

Antonia is amazing! So glad I found her, she listens to your needs and helps manage your targeted…read morepain. The membership massages are the best option and great pricing! She also does prenatal massages!

Amazing quality massage Amazing massage place and haircut…read moreabsolutely friendly people I would highly recommend 10 of 10

I've had a lot of massages over the years, and there's only a few people that exceed my…read moreexpectations. Alexandria is definitely one of them. I felt very confident getting a massage with her. She made me comfortable immediately and her extensive knowledge was very comforting. I love that she uses massage as a form of therapy instead of simply to relax. I like both, and she always makes sure to consult with what I'm looking for out of the massage. I also came to her while I was pregnant and felt very comfortable with all her experience that she wouldn't do anything that could hurt me or baby. I could not recommend this place more.

I can't express how much I enjoyed my experience here. I came for a prenatal massage and left…read morefeeling like I was on a cloud. I'm in my third trimester with my second baby and could not have needed this more. Alexandria is very comfortable to be around and made getting comfortable so easy, being as pregnant as I am, it is not easy. She used the perfect amount of pressure and I will definitely be returning.