Leith Honda

2.6 (252 reviews)

Car Dealers, Auto Repair, Oil Change Stations

Closed • 8:30 am - 7:00 pm

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Leith Honda - 2023 Honda Pilot - Car Dealers Near Me - Raleigh, North Carolina

Leith Honda - Car Dealers Near Me - Raleigh, North Carolina

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Dave W.

14 years ago

I brought my 2005 Honda Accord into Leith Honda in Raleigh for a recall repair. Did not get off to a good start as I waited for one of the female service advisers to respond after I drove into the service area for my appointment time. After ignoring me, someone did respond to the vehicle that came in after me. When that customer apologized to me, not realizing that I was there ahead of her, I assured her that it wasn't her fault that I was neglected by Leith's employees. I was then told that the estimated time would be twice that of what I was told on the phone, and, perhaps longer. I also inquired about the possibility of getting the O ring replaced, under a goodwill repair, since the recall part was the hose that would plug right into the power steering pump at the O ring. I was informed that since this was a recall repair that could not be done during this servicing. What!? Yet, not so surprising, as it was possibly too challenging to try to figure out how to register that in the system. They were, however, able to tell me the other things that they could diagnose/find that would result in me adding additional paid services. I think I will stick with my local mechanic that provides reasonable/courteous common sense servicing of my autos. read more

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Jen T.

13 years ago

All we wanted to accomplish at the dealership was to determine if there is a car that fits both our needs and our budget. We felt like the "master sales consultant" wasted our time by deceiving us into thinking a car was within our "price-range" that really wasn't and then insisting that we commit to buying the car anyway. He was arrogant in insisting that he knew what we could and could not afford. He was deceitful and engaged in 'bait-and-switch' type behavior, telling us that the price was easily negotiable when it really wasn't. He was incompetent as he provided us no new information about the car and its relative merits, but still insisted that we did not understand how wonderful the car was. read more

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C J.

13 years ago

My experience with Leith Honda has left me cold. I often use their express oil change services primarily because of their proximity to my daily commuting route. If it wasn't for this reason I would never use this place. I have been left cold because of the utter lack of customer service and common courtesy. It is a regular occurrence that upon exiting your vehicle under the service shelter or entering the service area NO ONE will address or greet you. So I had my reservations with this location when it came to wanting to buy a vehicle from them. But of course Leith Honda was the closet dealership with the best price of the vehicle I was looking for. The buying process itself was an easy process but the after care that was set up during the purchase was a huge CATASTROPHE!! Dave was great during the purchase process. Danny F. completed my final paperwork. During this process I selected the Simoniz Glasscoat protection for my car and scheduled my appointment with the preface in needing to use to shuttle because the application of the product would take hours. I purchased my vehicle on a Saturday. During the weekend I noticed that a plastic plate in the overhead center console was pulling away from the ceiling. I returned to the dealership to have it looked at. I dealt with all new people. A salesperson standing outside promptly approached me (surprising) and asked if he could help. I explained the issue and he ran around trying to find someone to help. He finally came back with a service advisor to look at the issue. The service advisor looked at the console tried to dismiss the issue until I insisted that I knew that the console was damaged. The service advisor drove it off and then brought it back after about 20-30mins. The service advisor did not explain what was done just handed my keys back. I drove off and before I could get to Durant Road. The console piece had pulled back from the ceiling again. I contacted Dave my salesperson and he said that he would look at it. Because I had bought and Acura he suggested that I would probably have to take it back to the Acura dealership. {Acura diagnosed and fixed my issue in less than 20 mins free of charge}. I appreciated the honesty but why could the service advisor from the previous day had said the same thing. Later that week the day came to have the Simoniz installed I crossed my fingers that things would go well for once but it didn't. I scheduled my appointment with Danny F. dependent on a shuttle being available. My appointment was for 9am so I arrived at 8:45. When I arrived I found that the shuttle ran at 8:30 and 10:30. I would never have scheduled my appointment at 9 if I knew I would have to wait an hour and a half to use the shuttle. Someone specific had to check me in to have the Simoniz done. I suspected there may be someone problems so I didn't go inside and let my car go out of sight out of mind. It was easy to do because my car was driven from underneath the shelter to the adjacent parking lot where the completed cars are parked. I sat and watched my car sit for about an hour until I received a call from my salesperson saying that my car was ready. Dave came out and pointed out reasons why he thought the car had had the Simoniz applied. I explained to him that I didn't think my car had been completed because I had been sitting here looking at it the entire time. After going around and physically asking several people face to face if my car had been worked on the conclusion was that it in all actuality had not been worked on. I was thankful that I was dropped off at my home and my car was finally serviced. At the 4 hr mark I received a phone call that my service was complete. When I arrived at the dealership my car was not in the area where all the cars with completed services are parked. I got my keys back but no one communicated to each other where my car was. One of the persons in the service area ran & drove around looking for my car until it was located and drove it around for me. ALL IN ALL I BELIEVE YOU PAY FOR WHAT YOU GET. I didn't want to pay for the extra that would ensure that I received competent, professional, and intelligent service. I understand that red carpet service at the premium dealers come at a cost but honesty and common courtesy should be free common practice. At Leith Honda expect the worst and hopefully you'll be pleasantly surprised when you have a good experience. read more

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Dana S.

12 years ago

This dealership LIES!!!! DO NOT RECOMMEND BUYING OR SERVICING YOUR CAR HERE!!!!!! I was told that replacing my clutch and some valves would fix a shifting problem I was having with the car and that if I spent that much money on the car ($3000) that I would not continue to have further/ongoing problems. This was told to me by both the Service Mgr and the Service Technician who performed the work. I am still having the shifting problem and now since they worked on the car, it is losing power intermittently. In taking it back to have them fix again, they started asking if I wanted them to rebuild/replace my transmission at my expense!!!!! Look on carcomplaints.com, apparently they know about Honda transmission problems but are not telling their customers and instead are gouging you for expensive repairs that they KNOW are not going to fix the car!!!! read more

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R K.

12 years ago

Just bought a $37,000 car at Leith Honda today. Although I love the car, it sure was reinforced to me today that car dealers will take you to the cleaners for every dime they can scam out of you if you don't see it coming, and Leith Honda is no different. Here are just a few specific tricks they actually tried on me today. Hopefully you will learn from my actual experience: 1) We agreed on a price, then start the paperwork. Well into the signing process, they ask me to sign a document agreeing to more cost for some "extra" dealer additions that they added to the car, but didn't mention to me earlier. In my case, it added up to $350 for mudflaps. When I objected, they said "oh but that's normal. We always charge for these things we added, what's the problem with that?" I looked around the lot, and every single car like mine had these additions, but the additions were never listed on the sticker. So it's apparent to me that this scam gets run with every customer. 2) When I made my offer, I made it in writing via email, with a statement that says "this offer includes ABSOLUTELY ALL fees". And they agreed to that, in response to my email. However, at a point well into the paperwork, they nonchalantly ask me to sign something that adds a $400 "dealer fee". Again, I noticed and objected, and again they said "Oh that's a normal dealer fee, we charge everybody that." Completely ignoring the fact that we had agreed on a price with no further fees. 3) They "miscalculated" the registration fee, also known as tax, tags, and registration. This is a legitimate fee that the government charges. In my case, after I objected to the $400 "dealer fee" (#2 above), and we argued about it, he begrudgingly eliminated the dealer fee, then recalculated the tax, tags, and registration fee to be $127, scribbled it all on paper and said "is this better?" I found later that this charge is actually supposed to be $74. So he managed to jack up the price here by $53. 4) Once I have signed the contract, I'm sent to the finance guy. Now keep in mind, I signed the contract, I bought the car. I just need his loan to pay for it. But he immediately starts telling me what a crappy car this is. It's got SO many electronics, there's SO many things that can go wrong. And his experience is that after about 2 or 3 years, things will start falling apart. (And I'm thinking wait - you just sold me this brand new car you're describing as a pile of crap?) And he magically shows me how my factory warranty is not even going to last 2 years given the mileage I'll put on it. And then the sales pitch: I need to spend several thousand extra dollars on an extended warranty, which he can conveniently roll into my loan adding only a few dollars a month to the payment. Yet in reality - this adds thousands of dollars to my purchase price. (If you want to check out the actual usefulness of an extended warranty on a brand new Honda, then Google it. It's useless.) 5) After the finance guy berates me for not buying the extended warranty, he tells me about gap insurance. I'll let you google gap insurance, but the thing I'll say is that he implies that your insurance company will not cover the gap between a totaled car and your car loan. But in fact, my car insurance company does actually cover gap insurance - I asked before I went to the dealer. But he would have been glad to push on me this insurance that I already have, thus increasing my purchase price yet again. 6) And finally, the finance guy "miscalculated" my loan amount through Honda Finance to be higher than I had actually agreed to pay for the car. I didn't notice this at first, until he asked me to sign a new version of the sales contract with the price increased to match the higher finance amount, after the loan had been completed. So those are just 6 actual examples of what happened to me today while buying my car at Leith Honda. This process took me about 6 hours. Bottom line is, from the second you walk in the door to the second you walk out, they will be trying to add on to your purchase price without you even knowing it, using the methods above and more. Buyer beware, do your research. read more

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Sean S.

12 years ago

I sent an email I was interested in a truck and asked what the out the door price was. The dealer sent me the ad I was responding to. i sent another email making an offer on the truck. Two days later I called the sales person and left a message on his voice mail. Two days later I emailed him again. Three days later I was on the site and took up the chat option to ask if the truck was still on the lot and what it would cost out the door. I was told we will get back to you. TWO DAYS LATER, I finally got an answer. THE TRUCK WAS SOLD!!!! I informed Booby I never do any business with them. read more

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Laura T.

10 years ago

I went in to have my airbag serviced because the light was on. They did diagnostics and said I needed 3 sensors for about a thousand dollars. I was in the shop 3 different times for the sensors because they put one on at a time and did not order all three. I was in the shop 5 hours then 2 hours then another 2. After the second time in, they said the drivers side airbag works but the light was on. The third time I went in, they charged me for the third sensor and said I needed more sensors for $275 more and the drivers side did not work. I asked how much more could this cost. They said they did not know, anywhere up to $3,000. I cursed them out and left. Now I have a car with no airbags after paying $1000.00. They should have been more up front with the cost instead of stringing me out like that. read more

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Ashley B.

9 years ago

I started my car buying experience a couple months ago when I came in to look at the 2018 Odyssey. We decided pretty quickly to order the model/trim/color we wanted and wait 90 days. My first experience was the Sales Manager thanking my father who came onto the lot with me for coming to "help his daughter out." To be clear, I'm 32 and a mother to two children and my dad came along because he likes looking at cars. I'm well-versed in the car buying process, thanks. My husband came back with me a second visit where we worked with a second sales associate. They very clearly catered to my husband (who even turned to me and said, "they know they're selling you the car, right?" We came back a couple days later after setting up childcare and straight up told them we were ready to order our Odyssey. The sales associate - after mentioning he'd tried calling me several times (I received one voicemail) - asked us to come back at a different time because they were busy. Even after I mentioned we had set up childcare and wanted to order the van...wtf? Sales manager called me back to take the order with no apology for how we were treated. Made a point to tell him I preferred our first sales associate, but I guess it was ignored because when I called to check on the status of the car over two months later (ordering can take 90 days), the Sales Manager told me the latter sales associate would call me back with an update by end of day. That was a week ago. Oh, and he said, "Yes, you ordered the Odyssey and your husband's an eye doctor." Yeah....that's me. If I wasn't just ready to have my van and be done I'd go somewhere else for sure. My husband still wants to go somewhere else. It's too bad this has been our experience considering my dad and mom want a new CRV. No way they're buying here. read more

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Barbara T.

14 years ago

We had a great experience at Leith Honda! It was time to say goodbye to our 8 year old Chrysler minivan. We had read all the great reviews for the Honda Odyssey and it seemed like we were set on getting one since Honda also had a great financing promotion. We walked into Leith and Bo was ready to help us take a look at a few cars and go for a test drive. He made everything very easy and answered all of our questions. We decided we wanted to just take a quick look at the Toyota Siena for comparison before we jumped into anything. After a look at the Toyota, there was no contest, the Honda impressed us more in almost all aspects. A few hours later we walked into Leith, filled out the paperwork, and drove away with our brand new Odyssey. Bo and the rest of the Leith crew made the whole process quick and painless and made us feel like valued customers. If you are looking for a new Honda, check out Leith and ask for Bo. As for our Odyssey, we drove it 9 hours to Florida and back and not only felt comfortable but loved the way it drove. read more

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Queenie T.

11 years ago

I just want to say how great Ken Hunter (my service advisor) and the technicians at the service dept are. First of all, I drive 45min to get to Raleigh. I tried the Durham honda dealer for a year but they are nowhere as nice and as good. For this service (t belt, major service for an old car), Durham dealer quoted $1900! Leith quoted $400 cheaper so I'm really wondering how much I would have saved if I did not opt for 'convenience' and used the Durham dealer for one year (totally regret it). And leith technicians just know what they are doing, my car runs like new now, and the people are just nice, polite and seem like they really care. The Durham dealer keeps calling to 'remind' me of service which is really annoying (no these are not just simple phone calls but pesky ones) and they promise discounts which their own people know nothing about. So for triangle folks, I recommend Leith anytime! read more

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Debbie G.

10 years ago

I went to Leith Honda a few weeks ago looking for a new car. My experience is I did not and would not ever buy a car here. At first the salesman was okay, sort of friendly but concerned about my needs and what I was looking for and seemed like he wanted to be helpful. So we talked about what I wanted to do and my price range. He took for me a test drive in a Civic, it was nice but I currently have an SUV so going from an SUV to a small civic was a bit of a struggle for me. I mentioned that I felt like that car was on the ground since I have been driving/riding higher up for so many years. So we got back tot he dealership and we looked at an Accord, never drove it or anything, so we went back inside and the salesman started doing paperwork. I asked him "why am I filling out paperwork and I have not driven the car yet" he said oh we will drive it. So he continues to fill out paperwork. So there were 2 cars exactly the same but we different mileage so my son starts asking about prices and was that the lowest price available. Then I said well I want to see the difference in the features in the 2 cars because a few hundred miles difference does not matter to me for the same price, I want the one with the best features. So the salesman seemed to be annoyed, he gripped his hat and said to me, "well you know it's like 90 degrees outside and I am about to pass out" so I just looked at him and thought mmmm this is your job but okay. So we looked at the 2 car and my son again asked about the prices and the salesman said when they have a blue tag that is a no hassle price just like CarMax and if you don't like the prices you can walk away. After that we test drove the car, went back inside the dealership and continued paperwork. I kept telling him I was already pre approved with my bank so I did not want to fill out a credit application. Then the business manager came out and asked me again about financing, I told him the same thing. I was there about 5 hours and felt like it was a total waste of time. They put a sold sing in the car for me however the more I thought about my experience there the more I knew this was not the dealership for me that I will spend my money somewhere else where someone actually wants to do their job and be helpful. I called Monday morning and asked them to take my name off the car they put a sold sign in and I would go somewhere else. The used car manager was very nice and offered to help me but by this time I was not interested in purchasing from Letih Honda. read more

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Kirk L.

10 years ago

First of all, this is not my first purchase from this dealership. I purchased a 2010 Insight from them 3 years ago and was very pleased. I don't remember the salesperson... he was a black gentleman and I think he is one of the sales managers now...nice guy. I do remember the finance guy, Robert Swords, and he was also a good guy to deal with... straightforward, no deception. My wife and I went to the dealership on 12/27/16. It was a Tuesday. I went there after receiving a card that Leith wanted to buy my car and could put me in a new car at the finance amount I was paying or less. We were introduced to Ricky. I had no problems with him... easy to work with, knowledgeable, and willing to bend over backwards to sell us a car. I would recommend him to friends. We looked at 2016 Civics, and chose one to test drive. It was an okay car, but it was pretty much a standard so so car. Then I saw the 2017 Civic and fell in love with it. In hindsight I should have chosen a 2016 because those were the cars we could bargain with, But Ricky worked with me to see if we could make it work... but there were no price breaks. Back and forth with sales management we went... for 4 hours... way too long. Each time Ricky went to talk to sales management it seemed like it took forever for him to return... emotionally draining. With a $2,000 down payment I wasn't prepared to make, and an upside down trade in, we finally got agreement on a payment that was really more than I wanted to pay, but I loved the car... so now we go to Jacky the finance guy. Terrible deceptive experience with him. The first thing he did when we sat down was show us these 'platinum, gold, silver, and bronze' add on packages. Since I felt like I was already maxed out on what I was willing to pay I respectfully declined. Then he said 'you need the gap insurance'. I guess so, since I was leaving there pretty much upside down on the new car with 7 year financing... I just sighed and said ok. Another $50 or so added to my car payment. Now here is the deceptive part. He then said something to the affect 'you look unhappy, pick something else and I'll throw it in... are you happier now?'. What he was really saying was he would add something that would not increase the add on price. My wife chose the Simoniz, we finished the paperwork, and closed the deal. I was spent... literally and figuratively. He even called me back in when Ricky was taking the tag off our old car and putting it on the new one to let me know he had lowered my payment because he told the financing company I had gap insurance. I guess I was supposed to be happy... but didn't feel that way. Several days later I looked at the contract and saw $799 for Simoniz treatment. I could not believe it. Had I known he was adding $799 to the total price I would have declined. I also saw the service contract add on. To be honest I don't remember agreeing to it, but since I have 7 year financing I'll deal with it. All he had to do when he offered the Simoniz was to clearly state that it would not increase the add on financing cost, but that it would be added to the total price of the car. He wasn't doing me any favors, and my car payment would have been a little less without it. I called him last week and discussed what happened, but I pretty much got an explanation that he did not deceive me. Bottom line, I am not happy with him or this technique to sell add ons. I'm pretty sure I will not buy another car from them, but I am stuck with them for service for the foreseeable future. Should have kept the Insight. read more

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More info about Leith Honda

3940 Capital Hills Dr
Raleigh, NC 27616
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(919) 876-5200
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http://www.leithhonda.com/

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Yes, Leith Honda takes credit cards.

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Review Highlights - Leith Honda

“Fred Henkel was our sales rep and was very professional and informative.”

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Honestly pretty disappointed with Leith Toyota. I've called multiple times and sent emails and…read morepretty much never get a response. I understand they're busy, but it shouldn't be this hard to get someone to simply call or email me back. I've had to keep reaching out over and over just to try and get an answer, and it's honestly been pretty frustrating. I expected better communication, especially from a dealership like this. Hopefully they can improve on that because my experience so far has not been great.

I recently traded my car at Leith and was pleased to have a female salesperson who worked…read moretirelessly to get the right deal for me.

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They know cars, and they know what it takes to move cars. I was selling a car by owner, but…read morecouldn't close the deal until I got them involved. They arranged the buyers financing and it was smooth sailing after that. Been back for more purchases and have sold through them time and again. Very professional and helpful. Helped me both buy and sell Great experience each time

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Jason and team were exceptional to work with. No pressure. Gavin was wonderful to speak with and…read moreCamden was helpful with the paperwork. Truly an enjoyable purchase experience start to finish after no so great luck elsewhere. Highly recommended.

Last week I had to take my 2021 RDX in for a pretty extensive sunroof repair that was covered by…read morewarranty. Staff were fine about that part, but it was the other parts I have issues with. The loaner vehicle I received (a 2023, mind you) was not clean, with dirt all over the floor mats. If you have an in house "detailing department" I expect the car I get will actually be clean. Vacuum out your own vehicles. I got my vehicle back, which is still in pristine condition from when I bought it, and was taken aback at the dirty handprints all over the ceiling of my car (on the fabric). I went back in to tell/show them...I sent it back twice. Got home to discover dirt on my floor mats that should've been vacuumed up, along with muddy spots on the door jams. I'm horrified that I got my car back much much dirtier than when I took it in. Do better! This weekend I checked over it again (in better sunlight) to find dozens more dirty spots along with an area they didn't tuck in the ceiling padding all the way. I'm now having to take it back to get this fixed and cleaned up. I expect a lot more from a "luxury" car dealership. I won't be recommending Leith to others.

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(16 reviews)

I'm late posting this review, but I want to reiterate all the previous reviews' compliments. From…read morescheduling to picking up my car, the process was easy and transparent. I brought it in for an issue I thought was the culprit and was instead shown a different cause of my problem. What I love is the digital inspection and the transparent pricing. This shop has earned my future business.

Reasonable price, great owner, and nice location…read more Came in for an oil change and to track down the cause of a recurring stall issue with my Volkswagen Tiguan. The mechanic listened, asked good follow-up questions, made sure he understood the problem before drawing any conclusions, and then diagnosed it cleanly. The part arrived within the window he quoted (2-3 hours), was installed without fuss, and the final bill was reasonable. What stood out as much as the technical work: he flagged a slow coolant leak and a minor oil leak -- this is an older car, so neither was a shock -- but there was no pressure to pile on services. He showed me rough estimates so I'd have them when I'm ready and left the decisions to me. That kind of straightforward, no-upsell approach is rarer than it should be. The waiting area is a genuine plus: free wifi, a table big enough to work at, and a small fridge with complimentary drinks, large TV. My one suggestion would be to add a coffee in the AM. Also, the door to the reception currently reads "B". Might want to avoid any confusion with better signage. That said, I am a big fan of this establishment and will be using them for repairs in the future (apparently sooner than I want :) Bonus: he pointed me to a wonderful Indian place across the street, Biryani, which I'd highly recommend if you have time to kill while your car is being worked on.

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129 reviews that are not currently recommended

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Keith W.

11 years ago

I have a friend who brought their Honda CR-V to me with a problem starting and a buzzing noise when they turn the key to start the car. My friend was told by the Leith Honda Service Advisor that if they turn the key faster and rotate hard past the start position that it will be fine. This is "Normal." Sure enough, this works, but are you supposed to do this until the key breaks? This is totally absurd. It didn't operate that way when the vehicle was new! I know of no other cars where you have to force the key as far as you can past the start position. The advisor said they could replace the starter for on the order of $1,000. Really? How does rotating the switch farther to start the car equate to a bad starter? Reliability is a concern to people and being able to start your car is critical, especially if you happen to be in a questionable situation and need to leave. My friend contemplated buying another car. Really? A Honda with just over 100K miles on it being replaced? Hondas are good for at least twice that. I can't believe the folks at Leith actually talked to my friend about another car. Shame on you Leith!! There are all kinds of reports on the internet about this starting problem and buzzing noise on all manner and years of Hondas. It's a common problem and Leith Service can't diagnose it? It's a weak ignition switch which Honda needs to look into. If you have to turn the key past the normal position to get it to start, that seems like a pretty good indication that something must be wrong in that area. AND YOU, LEITH (AND HONDA), KNEW IT, THEY TOLD MY FRIEND TO TURN THE KEY FURTHER! For ~$50 you can get a new switch. It was easy to replace on this vehicle and for most Honda models. First, write down all the preset stations on the radio, then disconnect the battery. Remove the screw(s) (in this case 3) from the bottom of the lower cover which surrounds around the steering column. Pop the halves apart gently with a screwdriver and you have access to the ignition switch. Remove the connector that plugs into the switch. Remove screws (in this case 2) which fasten the ignition switch to the key lock assembly. Remove it, make sure the new switch is in the same position as the old (obvious when you look at it). Replace in reverse order. Took me 45 minutes including figuring out the code to the radio and reprogramming the presets and clock. Tried it several times, turning the key slowly to see if I could tease the relay into buzzing and the car started just fine every time. My friend came back and tried to make it buzz without success. The car started each and every time. My friend is very happy and the new switch has a lifetime warranty. Instead of taking the honorable approach, Leith tried to replace a non-defective starter at a high cost which made my friend think that perhaps it was time to trade it in. We buy Hondas for their quality and reliability. This service experience, to me, certainly wasn't representative of what I would expect from Honda. I bought my 2012 Honda CR-V from Leith and have never taken it to them for service and after my friend's experience, perhaps I never will! read more

Steve M.

10 years ago

Bottom Line Up Front (BLUF): Jamal Badwan, the sales rep that sold us our 2016 Honda Odyssey today was an absolute pleasure to work with...Jamal worked hard for my business, very hard!, and delivered on what he promised. He would have my highest recommendation for anyone looking to buy a Honda (or any car) in the Triangle area. I must admit that I am not easy to work with. I play my cards close to the vest, I am aggressive, and I am short with sales reps. I am skeptical and very defensive when it comes to buying a car. I felt like I did my research online (and with friends who know this stuff really well), knew the price range I was willing to pay, and was buying car at the end of the month and the end of a year. Despite feeling very confident, I struggled to find a rep/dealership that I could trust and that would actually earn my business. I talked with 7 dealers. I got quotes from Edmunds, TrueCar, and my friend who bought the same EXL earlier in the month. I emailed dealers, fielded calls from the automatic replies generated from the online quotes, and engaged in a few days of back and forth. 5 of the dealerships, had, or would eventually have the car I wanted within the general range I was looking for. Ultimately, my preferences boiled down to price, proximity to where I live, and comfort with the sales team. I was not looking for the deal of the century, just something that was fair and relatively easy. After a few days of back and forth, I felt ready to buy. I didn't need to buy. I just wanted to buy and we had money set aside for a new car. I actually thought I had a deal with another dealership, however, that turned out not to be the case and I walked away after a test drive and meeting with the sale team. After the frustration of walking away died down, I circulated my final offer to the 3 dealerships over email, and agreed to bring a check to who responded first. As always, I heard from Jamal. Let me summarize my interactions with Jamal: 1) Jamal truly earned my business. He put up with me, worked the phone hard, and never pushed. He followed up, even when he didnt hear from me, but never pushed. He was incredibly responsive over email, his work phone, and his cell. 2) Jamal was always honest and delivered on everything he said. There were no surprises. This was HUGE for me. Of course, there was an initial back and forth on price. But Jamal delivered when it mattered. When we closed on the deal, it was just me and him. I appreciated that. 3) I felt like Jamal read my preferences in a way that made me comfortable. He must have sensed that I was on edge this morning, having walked away from another dealership yesterday. He gave me space. He politely asked questions, and backed off when necessary Jamal made this experience a pleasure. This is my first YELP review. Jamal earned the review....and he earned my business. read more

Christina M.

14 years ago

I have to say, I was extremely gun-shy making a purchase as I have not bought a car in 5 years. The only reason I was in this predicament was because I was hit on the highway, my Acura TSX got totalled, and I only had so much money I could spend considering my 5-year-old car was paid off and I had been living without a car payment. I had originally bought a car a month ago to replace my Acura, and the a different dealer, who shall remain nameless in this post, sold me a used Hyundai Sonata with a bad motor that ended up not being covered under warranty. Luckily I got my money back. This is when I thought to myself "Self, what are you thinking? Why didn't you just go to Leith Honda?" Why did I think this? Because this is now my third car I bought from Leith Honda and could not be more happy. Granted I just bought it last night, so time will only tell if this car will hold up, but I really have no doubts. My first Honda Civic bought from them 15 years ago lasted me 10 years, the used Acura TSX I bought lasted me 5 years, and both cars I only lost because they were totalled, otherwise I would have had them even longer. Extremely long story short, I am now definitely a life-time customer with Leith Honda as long as they keep up this honest service and awesome staff. "Chevy" aka Michael Chauvette totally rocks, and he is the salesguy to ask for! I went in with my gathered intel, knew what I wanted, and he did not try to push me in any direction. He helped me figure out what I wanted & needed (because even with all that intel I was still undecided). He did not push me to what he would make the biggest buck on, or most expensive thing on the lot. He listened to me and respected me, sometimes that is hard to find with car guys, because they think girls don't know anything about cars....(trust me, I have been car shopping for over a month now, I've seen them all) Anywho, "Chevy" was awesome, much kudos to him and of course Leith Honda. I'm super excited I have a car now I can rely on. Their Certified Preowned are probably the best deals I've seen yet, great reliable cars that are affordable. I have a 7 yr/100,000 mile bumper to bumper warranty (I did go with the basic upgraded warranty) on a used Accord with an affordable rate, yup, I'm a happy camper! :) read more

K H.

13 years ago

Purchasing a new car is something I've wanted to do for a while, so one day last week, I visited Leith Honda just to browse. While looking around the dealership, I had the pleasure of meeting a salesman name Waleed. Although I was only looking, Waleed was very attentive and nice. Since I was there, I decided to test drive a 2013 coupe, which I loved, but I wasn't sure I was ready to buy. A few days later I returned to the shop and I ended up test driving another car. The whole time Waleed was very patient, informative and friendly. Long story short, I retuned two days later, asked to drive another car and then I decided to buy what I wanted. Outside of the fact that I wanted to buy another car, Waleed's customer service and his willingness to accommodate me, truly won me over. He was never pushy, but he did everything he could to make sure I had a good car buying experience. What I liked best is that it didn't feel like he was trying to get over on me, but instead, he wanted to make sure I was happy and completely comfortable with what I was getting. He was just excellent! I have visited the dealership several times and no one provided the level of service that I experienced with Waleed. I also liked the fact that the finance manager, Danny came out to introduce himself and offer assistance if I had additional questions, etc. I couldn't have asked for a better experience! Thanks for providing excellent service Waleed! read more

Michael T.

13 years ago

I recently had purchased a used Cadillac from Leith Honda. The car was older but drove great, was well kept and had low monthly payments. Unfortunately, I started having engine problems with the vehicle less than a month after my purchase. Since I am a student currently living in Virginia, the guys at Leith told me to take it to the mechanic of my choice to have it repaired. They took care of all the charges and I was relieved as engine repairs can be very expensive. Anyways about a month later the car started having more problems and by then my warranty had expired. I thought I would be screwed since Leith no longer had any obligation to help me out. I decided to give Bo (Joe Bodenstine) a call anyway just for the heck of it. He responded promptly and said that he felt bad about my situation and wanted to help me out. Long story short, I ended up leaving the dealership that day in a brand new Honda Civic (it's great!) with minimal losses from my previous purchase. From the time I got there Bo and Mike Guy did everything in there power to make sure that I left a satisfied customer. I am extremely grateful to them as I could have otherwise been stuck driving a car with endless mechanic bills. In the future, I will never buy a car from a dealership that isn't as reputable as Leith Honda. I would definitely recommend going there for your next vehicle. read more

Jennifer H.

14 years ago

I just bought a 2012 Pilot from Leith and I love this car. This was our third purchase from this dealership, and we've worked exclusively with Nahru on each vehicle. This car purchase took 3 trips into the dealership before I made the final decision and each time it was a friendly, no-pressure experience with the staff and sales people. I test-drove both the CR-V and the Pilot, and I feel like a got honest information to help me compare the vehicles and make the right choice. Before I let them use my Odyssey minivan as a trade-in, I did some research with Kelley blue book and took it to another car dealership to find out what I could get for it. Leith's offer (without knowing my other offers) was the same, so it made the process easier to do the trade-in and purchase with them. Every part of the process was easy, I never felt pressured, and Nahru and the finance manager (can't recall his name) were professional and polite. Nahru took extra time to explain the features of the car, and has called to check whether I had any questions (I'm not good with technology, and this car has a lot of features I've never had before - I feel like he wanted me to understand how to use them all). I would recommend Leith to anyone, especially if they ask for Nahru. I'm sure there are other good salespeople, but I personally haven't worked with any of the others. read more

Brian W.

8 years ago

Purchased a new car from this dealer. The process was going good until we got to the Business manager. The extended warranty sales pitch was very high pressure. I said no three times and he kept coming back with various offers. Told us things like, "No one ever turns down this offer". The entire thing did not feel honest, but I couldn't quite put my finger on it at the time. Eventually he came back with an offer that sounded very good. For only $9/mo we could get the extended warranty. I reluctantly agreed and signed the paperwork. Afterwards I realized I made a huge mistake in not looking closer at what I signed. Somehow a $1300 discount off the MSRP had disappeared and was paying significantly more than I had agreed upon with the sales representative. Also the extended warranty was actually $2390. Only good thing was they lowered the interest rate. I looked into the extended warranty and found that it was through a third party and is cancelable. I went back to the dealer a couple weeks after the purchase to cancel the extended warranty. The Business manager simply dropped off the paperwork with the receptionist and went back to his office. Everyone else that we dealt with (sales rep and receptionist) was great. Just the Business manager completely tainted the whole transaction. read more

Denny S.

14 years ago

In over 40 years of car buying experience, buying a car at Leith Honda from Marvin was in a league of its own. He quietly and politely approached us and showed an Accord we were interested in. Then he walked around the lot with us and a cold and rainy night to look at other Accords. As promised the next cold and rainy morning, Marvin had a car for us to test drive, parked under the big wide overhangs. We drove the EX and fell in love with the remote camera features and electric seat and decided to upgrade with no pressure. Marvin knows his cars and spent time explaining all the buttons and features, before we took it for a test drive. Afterward we came back and started the purchasing process which was as easy as shopping online. We had to leave for two hours due to a previous appointment and came back to just sign and drive home! In less than 24 hours we had a new car in our garage. Marvin is extremely knowledgeable about Hondas and has a great personality. Leith Honda is well organized and everyone there is customer centric. The huge overhangs that allow you to get out of your car and not get wet was genius. The finance manager Jackie was well organized and professional. The only improvement would be to find a way to put all of the paperwork on a CD! read more

Kendall S.

10 years ago

Needed a new car for my fiance from the moment we set foot in the parking lot to buying the car after 3 days of talking back and forth Jose Rodriguez was professional, knowledgeable, courteous and never made us feel like our pre-owned car purchase was less important than a brand new car purchase. Max the sales manager was well spoken, gentlemanly, and willing to work with us on the things that we asked for never saying I can't, and instead saying let me see what we can do for you. Nina who I reached out to about the car was very nice over the phone and helpful in setting up an appointment and knowing the status of the vehicle inventory and understanding why we wanted the vehicle we had asked about. Lastly Danny from their finance department stayed right up until closing answering any questions we had about our buying procedure, payments, paperwork, insurance etc. Thank you all very much, we will tell all our friends and family about the amazing professionalism and genuineness we recieved from you all! When I'm in the market for a brand new car for myself I'll be coming back to do business with you again! And anyone thinking about going to leith honda on capital should as well. Kendall and Jessica read more

Toni H.

14 years ago

I just brought my 2012 Honda CRV EX-L on July 31, 2012 from the Leith Honda in Raleigh, NC from salesman, Rahim Farhane. I just happened to be browsing the showroom a couple of days before while waiting for my Accord to come from the service department. Rahim gave me his card and was not pushy at all. He was very knowledgeable of the specifications on the CRV and very professional. I came back into the dealership the next day to test drive the car, just for a future purchase. I was not planning to buy a car when he approached me in the showroom the day before but I just loved the vehicle. He was very patient as I test drove about three different vehicles on their lot but loved the new CRV. He got back with me promptly on a great price without having to go back and forth. So, no hassle calling from the salesman or the dealership, a great price upfront, and I was sold on the CRV. I purchased it two days later. Before I drove off, Rahim made sure that I was aware of the features on the car and showed me how to work them. I highly recommend this dealership over the Cary dealership and I highly recommend Rahim Farhane. I am enjoying my new CRV. read more

Catherine L.

7 years ago

We have purchased over 13 cars from Bo Rivera over the years, and when we decided to purchase another vehicle, we knew exactly who to call. We live in Fayetteville and since our last car purchase, Bo has relocated to Raleigh. So we traveled to Raleigh because we wouldn't buy a car from anyone else. Bo Rivera was exceptional as always, he worked to get us exactly what we wanted at a price and payment we could afford. He went above and beyond to earn our trust over the years and that has secured him our business for a life time. This was our first time at Leith Honda, the facility is so beautiful with a relaxed atmosphere, complimentary snacks and smiling faces everywhere you looked. The Finance Department made the paperwork a breeze and most of the process was completed before we arrived. We will be sending our friends and family here in the future. Bo is a true asset to any company, Leith Honda is lucky to have him as part of their team. Thank you Bo for having such a passion for your customer and truly going above and beyond to ensure our satisfaction. Thank you again!!! Chris and Catherine Lee read more

Kitty J.

13 years ago

As a female that is recovering from financial issues, buying a car was a very stressful thought. But "MY" Leith Honda team was with me all through the process. It mattered to them that I got the car I wanted for the price I could afford. My Sales Person was Marvin Camper. Marvin is a great man first and foremost! He is a great salesman 2nd! That makes all the difference in my trust level. When he couldn't help me right away he had Jeff Shaunassey "Shag" assist me. He also was wonderfully supportive and helpful. Just when I thought these two men were the best of the best...I had Gavin and Jacky finish off my financing and paperwork. I have to tell you, these 4 men took my application personally, made me feel comfortable, and had my best interest at heart! I said this to Marvin...His comment..."We were all rooting for you!" The thing is, I can see many sales people saying that. These 4 men meant that! They truly were on my side. I am on my 3rd Honda. I can see more in my future just because of "MY" Leith Honda team!!! Thank you Marvin! Thank you Jeff, Gavin and Jacky! read more

John H.

13 years ago

I just bought my third car, a Honda Civic, from Leith Honda and my second from sales consultant Marvin Camper. I bought my last car from him a little over a year ago an he actually remembered both my wife and me. Since we have dealt with each other before we were able to quickly negotiate a price that was better than I could have gotten anywhere else. Since I already owned a Civic I already knew most of the features it had but Marvin took the time to go over all of the new features in this year's model. The financing was very straightforward. While the certainly encourage you to purchase the Simonizing, extended warranty, etc there is no pressure to do so. As a matter of fact, I was going to purchase the extended warranty but changed my mind after I signed all of the paperwork. The finance consultant was very understanding, even though he had to print out all of the paperwork a third time. Overall, my experience with Leith Honda gets better every time I visit. I will definitely be going there and seeking out Marvin Camper the next time I am in the market for a new car. read more

Tom C.

13 years ago

My experience with Leigh Honda couldn't have been better. My initial (phone) contact was with Fred Henkle, and he offered me a great price on the 2014 Accord coupe I had been searching for. I agreed to buy the Accord, and when I arrived at the dealership, I couldn't have been treated more courteously. My salesman was John Oliver, and John was exceptionally good to deal with. He patiently walked me through all the paperwork, and when that was done, he spent at least 30 minutes in my new car with me explaining all the electronics and functions of the car. He even took the time to program my phone to the Bluetooth connection in the car. (Something that would have taken me quite a while to figure out.) And when it came time to complete all the financing paperwork, Josh in Finance was extremely helpful, polite and professional. I easily rank Leith Honda a FIVE STAR dealership, and I would certainly recommend them to anyone shopping for a Honda....new or used. read more

Carol S.

2 years ago

I recently needed a new trunk weatherstrip liner for my Honda and had a disappointing experience with Leith Honda. When I called to check if they had the part in stock, they told me they'd inform me during my appointment. After waiting 1-1/2 hours at my appointment time, I was informed that they didn't have the liner in stock and it needed to be ordered. Additionally, they pushed for an unnecessary $260 water test. In contrast, Reggie Jackson Honda was a breath of fresh air. When I called, they immediately confirmed they needed to order the part and called me once it arrived. They installed the weatherstrip liner quickly and efficiently, without trying to upsell me unnecessary services. They also performed a comprehensive vehicle check, replaced a brake light bulb at no charge, and gave me a free car wash. All of this for a lower price than what Leith quoted. I'm extremely satisfied with Reggie Jackson Honda and will not be returning to Leith Honda. read more

Tim H.

13 years ago

Michael Guy and the rest of the team offered a truly great car buying experience. I did my research and knew which model I wanted and what I wanted to pay. Mike was completely great to work with and used no pressure tactics. He simply listened, understood and got me the deal that was fair for everyone. I have never dealt with Leith and never purchased a Honda before, but I can tell you if the quality of the product last over the long-haul, there's no doubt I'll be considering what they offer again when it comes time to replace this one. This purchase was far and above better than any BMW or Mercedes experience that I've had in the past. This car fit our needs, the price couldn't be beat, and when it came to signing, they offered even more to be excited about with affordable extended warranties. I highly recommend stopping in at Leith Honda and asking for Michael if you are in the hunt. I can't imagine you'd be disappointed. read more

Timothy H.

12 years ago

My wife and I just bought a certified used Odyssey. We worked with two salesmen, Jeff Shaughnessy, and Wayne Horan. Both were very helpful, informative, and friendly. Perhaps more importantly, neither was pushy or condescending. We knew what we wanted, and what price we wanted to pay, and they made it happen without trying to sell us anything else whatsoever. Of course we had to sit down and sign papers with one of the finance guys, and that is when they tried to sell us the extras. I won't say that was pleasant, but we knew it was coming, and honestly it wasn't that bad. I told him we didn't want any of his extras no matter what, and with the exception of the standard "Are you sure, because normally everybody gets this" I wouldn't say he pressured us all that much. Overall a great experience and we are very happy with the vehicle and the deal we got. read more

Jodi H.

14 years ago

Excellent service without the pushy high pressure sales pitch - M. Camper is the best!! I just purchased 2013 Honda CRV from Marvin Camper. I sought him out because I had dealt with someone at another dealership that did not have the customer services attention that I was seeking. I saw his picture on the website and his sincerity was even evident in his photo. My instinct proved to be correct. I could tell right away that Marvin Camper was patient, knowledgeable and willing to work in my best interest. We spent hours together and he kept his focus on meeting my needs. If you want a salesperson that is trustworthy, kind, honest and will not pressure you then please head over the leith honda to see Marvin Camper. I appreciate that he allowed me time to make the best decision for me and my circumstances. I recommend him highly. J Hall, Raleigh, NC read more

Lauren H.

14 years ago

I went to Leith Honda on Monday to test drive a new Civic. My sales consultant, John Oliver, did a great job showing me all of the features and options on the car. Two days later, I was back at the dealership where John and another consultant, Frank Malfara, helped me find the exact car I wanted -- spot on for color, features, interior, etc. Leith even did a search that covered 6 states to make sure I got a vehicle I was happy with. The buying process was simple and easy. I didn't feel pressured at all during any part of the purchase. Both John and someone from the finance department stayed over an hour late to make sure I go the deal I wanted with the additional options I needed. Overall, this was a great experience and I would highly recommend John Oliver, Frank Malfara and the rest of the Leith team to anyone looking to buy a car. read more

James H.

9 years ago

Nothing, I got ripped off "big time." When I called to make the appointment I was given a cost to do the diagnostic. When I showed up for my appointment, the diagnostic fee had doubled. They did not do an actual diagnostic on my car. I told them what was wrong (sliding door cable broken) and wanted to know what the cost was to fix. When they returned with my estimate they had my car key with the paperwork. This told me they wanted the diagnostic fee, but did not want to do the work. When I got to my car I found that the sliding door lock was still in the lock position. How could they have checked the problem with the lock still on. When I dropped my car off the air conditioning off, but when I picked up my car the air conditioning was on. Why was the sliding door lock in the locked position if they had checked it. read more

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4.3

(67 reviews)

My car broke down and was towed to Cary Car Care after being recommended by GEICO. I was initially…read moretold the diagnostic fee would be $130, but ended up being charged $176. Later that evening, they called with a repair estimate of $2,156 to replace the radiator fan, thermostat, and tires, plus $309 just to refill the antifreeze. When I called to ask about alternatives, they only reduced the price by $20. That felt excessive, so I decided to get a second opinion. I ended up going to NC Complete Auto Care, where the radiator fan was replaced for $881. They didn't charge for refilling the antifreeze and said the thermostat wasn't an issue and did not need to be replaced. They also let me know I could safely wait on the tires for a couple more months. I appreciated the transparency and will be taking my business there from now on. I can't recommend Cary Car Care based on my experience.

Terrible service! I…read moreaccidentally made my appointment for Wednesday 10/30/24 instead of Wednesday 10/23/24 but brought my car in Tuesday afternoon 10/22/24 and got checked in. No call or text Wednesday 10/23/24 so I called at the end of the day and was told they hadn't started working on the car yet but I was in the queue for the work to be done in the morning. I called today Thursday 10/24/24 and they still hadn't touched the car! And that's when the mechanic told me the appt. was for the 30th. I realize it was my mistake on the scheduling but why didn't the check in lady tell me I had the day wrong? And why didn't someone notice yesterday when the car was sitting there all day? And why did they say the car was in queue to be worked on in the morning? I'm on my way out of town for a family emergency and this messed me up so badly. I've been calling all over to see if I could get a rush job on the work. Really terrible service and I will never go back here or recommend them. Update: I appreciate the businesses response but there was another aspect of this situation that bothered me. When I realize the date mistake I asked the guy who answered the phone if they could squeeze me in. He said: if someone who has an appointment doesn't show up or cancels we can get you in. But I can't make any guarantees. I kind of expected that he'd try to see if he could accommodate me but he just said sorry...can't do anything. And I would feel differently if he had at least shown some empathy.

Fire House Auto Repair Station

3.7

(58 reviews)

Super nice people, super professional service. This is a gemstone in the rough that has become…read moregreater Cary. So nice to see that it is not a corporate chain, or a teeter... or an unused strip mall. Went there recently for my kids car, which had a sensor that I could not replace. Brought in early on Friday morning, they ordered the part and gave me an 1100 (roughly) dollar estimate. Cam shaft sensors are not easy to get to, btw. They got the part in, got it fixed before the end of the day, and my bill was ~850 bucks. They didn't need to replace one of the sensors, and said to me, why spend the money if you don't need to. Respect that. If you get there early, you can generally wait a short time for simple stuff like oil change or junk. I just drop it off and pick it up after work. Muuuuuuccccccchhhhhh better than going corporate or dealer, by far!

While I only needed a state inspection, my observations with their interactions with customers were…read morefriendly and professional. I didn't observe any customer complaints. The waiting area had comfortable seating, and the decor made it feel welcoming. I would bring my car back for service in the future.

Southern States Pre-owned

3.7

(23 reviews)

Great experience! This is my 3rd Mazda and my 2nd one purchased at this location. I dealt with…read moreDakota Ramero and she was very helpful without being pushy. She was not your typical "salesperson". She answered all our questions and did a great job in getting us in the car we were looking for. If we need another vehicle on the future, I hope she's still there to work with!

I turned in my leased vehicle here yesterday and it was a BREEZE. Coming from out of state, losing…read morepaperwork to turn in a lease, this being my first time with a leased vehicle, and had wear and tear on the vehicle, I had a bit of anxiety. However, ALL of the employees here are super friendly and welcoming (may have been the Girl Scout Cookies I had on me to start friendly banter ha). They took my car for a drive, checked it out, signed it off, and bam...done within 15 minutes. No need for stress at all! They were all reassuring and told me that the only thing I needed was that third key I didn't even know I had (thank goodness for the junk drawer box I packed) or else it would be a $500 fee. This was seriously easier than looking for a vehicle. They also did not try to sell me any cars or pressure me in the slightest. These guys are professional and did not take advantage of lil ol' me like soooo many places I've gone to. I HIGHLY recommend returning your leased Subaru to this location.

Brakes Plus

4.5

(58 reviews)

Thank you! Thank you for being such a good audience. No need to tip your service manager, that's…read moreyou Brandon. So yeah, I love a business where everyone is happy. If they're happy being at work it says a lot about that establishment. Every time I've brought my car in they've been diligent with what needs to be done and honest enough to tell me what doesn't need to be done. That says a lot. So shout out to Brandon - keep smiling! Shout out to the bookeeper for letting me know that my last car was a money pit and I needed to move on. And last but not least -- Shout out to the mechanics who do such a good job of keeping my car in good shape.

Now under the name Midas. I have always received excellent service from this shop. Brandon is…read moreprofessional and always explains what I need to have serviced on my car. Thank you Brandon and the staff.

Leith Nissan - Service

3.1

(19 reviews)

I needed the spark plugs changed on my 2014 Pathfinder so I called around and got quotes from…read moreseveral trusted shops and dealerships. Leith gave me the best price so I moved forward. This job can take a long time but they had me in and out in under 2 hours. The price did come out slightly higher but they honored the original quote they gave me. I appreciated the video update half way through the service. Highly recommend.

Beware this service department. We had 3 separate repairs over a 9-month period on a 2021 Nissan…read moreRogue totaling over $5K to address the same exact symptoms of vehicle overheating and sudden deceleration. Most of the cost of repairs were for diagnostics (new fee each time despite a repeat of the same issues) and labor --- always quoting the highest end of the range of repair time for installation of new parts at $199+ per hour of labor. All this may have been acceptable if service was diligent and customer focused, but this was not the case. First repair involved a replacement part that Leith Nissan (LN) said was out of stock with no ETA for getting it in. They said the car was unsafe to drive, so we would be without it indefinitely with no solutions offered. We took it upon ourselves to seek the part, quickly finding it (for 40% less) at a dealer in Texas who shipped to us for free. We also found out from Nissan that due to no central availability of the part, we could have gotten a free loaner for a period of time. LN neither offered to source the part via other dealers, nor the loaner option through Nissan. On the third repair, despite an early a.m. appointment on day 1, the vehicle was not looked at until day 2. Repairs were authorized and parts expected on day 3. On day 4 we received a message that an incorrect part was ordered or received, and that repairs would be completed on day 5. Day 5 came and went with no contact from LN; upon reaching out to them on day 6 they got back to us and we were told a needed part was further delayed until day 9. Over a week without use of our car because they could not get two hoses replaced in that time and didn't bother to communicate along the way. Keeping the LN service manager abreast all along this series of events resulted in nothing more than the replies they give to the negative reviews on this site --- 'your feedback is important, we strive for excellent service, I'm sorry, I'm sorry, I'm sorry'. Politely ineffective is the kindest thing I can say about our interactions with this group. We now have a new car outside the Leith/Holman Group network and are delighted to be done with this dealer and service department.

Garner Auto Specialists

3.8

(36 reviews)

TLDR: Great customer service. Reasonable prices and wait times. Indoor waiting area. Convenient…read morelocation in plaza with a cafe and restaurants. Took our vehicle here for state inspection. They don't take appointments for inspections so it is first-come, first serve. Since it was fairly busy, I was told it would take about 45 minutes. They have seating inside, however, I decided to wait at a nearby coffee shop. They took down my number and said they would call when ready for pick-up. After about 20 minutes I received a call informing me that the vehicle would fail inspection since one of the windshield wipers was torn. They offered to replace one, both, or neither (for me to replace myself or at a different location). When asked, he informed me of the price options. The prices were reasonable so I asked to swap them both out for $50. He called back about 5 minutes later to report the vehicle passed inspection with the new wiper blades. I returned, paid inside, and picked up my vehicle. Total came to a little under $90 for the wiper blades and inspection. Overall, excellent quick and quality service with great communication. I recommend this auto shop to others!

DID NOT PROVIDE SERVICE: BUYER BEWARE…read more Took my Audi here and asked for a simple oil change ($150) and to have coolant added in the car. They took down my number and said they would call when the car was ready in about 40 minutes. Two hours later I had to call them because I still had not received a call and they closed in 30 minutes. When I arrived they said they weren't able to add coolant because they didn't have the correct kind in shop but the oil was changed. FOUR days later (13mi) since they supposedly changed the oil, a family friend (who is a mechanic) looked at the oil and said it was BLACK and that there was no way the oil had been recently changed. I spoke with the manager (Chris) and he immediately said "I don't know what you expect me to do?" And that he was 100% certain the oil was changed, even though he admitted the shop had issues in the past with people not providing services!!! I also asked if he could review the cameras just to make sure and he said the cameras don't work (convenient!)

Leith Honda

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Leith Honda

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129 Leith Honda reviews that are not currently recommended

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129 reviews that are not currently recommended

Leith Honda - car_dealers - Updated September 2026

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People found Leith Honda by searching for…

Related Searches in Raleigh, NC

Trending Searches in Raleigh, NC

Related Cost Guides

Service Offerings Nearby

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People who viewed Leith Honda also viewed

Johnson Subaru of Cary

Peak Auto

Automan Car Care Center

Christian Brothers Automotive Apex

Cary Car Care

Fire House Auto Repair Station

Southern States Pre-owned

Brakes Plus

Leith Nissan - Service

Garner Auto Specialists