Called Lewis Plumbing for just an estimate to repair an irrigation backflow that was leaking. He…read moredug out the soil around it so he could get a better look. He quoted me the cost to replace but didn't include labor. When we asked for a fixed fee for the whole job he took a while then quoted me $1,000 over the first bid that was a fixed fee from a reputable plumbing contractor. Given this high price we are going with the first bid. He then charged me $330.00 for the labor which he didn't initially tell us about. Being an architect we refer subs often to clients. We will not be referring Lewis Plumbing. I understand if there is a labor cost, but should have been told that initially. Update: The owner contacted us today & he apologized for the misunderstanding for charging us a labor bill for $330.00 and said he would refund my check. We really appreciate that he went the extra mile to make it fair. Next time we will ask what they charge to come out & take a look to fix the problem. We are small business owners ourselves & thank you Lewis Plumbing for the professional reponse to our review. We would recommend Lewis Plumbing for your plumbing needs.

I called Lewis Plumbing for a drainage issue in my kitchen sink. When the Lewis Plumbing technician…read moreIsaac came in, the water was passing through, just slowly. The sink was still usable. When he left. after 3 hours, snaking kitchen line, and then, the tub and the shower line (which was fine to begin with), the kitchen line was blocked completely. I payed $900, and the problem was not resolved but worsened. I now cannot use the kitchen sink (and dishwasher) and have major repairement project on my laps. The Lewis plumber seemes to not know what he was doing. He forgot the equipment (large drain cleaner) in my shower, when I call them to take this out of my house he returned to get it, and after he left I had to srew in the drain opening myself. They charge $165 per hour, and he charged me for 4 hours work while he was only there for little over 3 hours. He lied on the invoice claiming the kitchen drain was blocked from the beginning. Shame on you, Lewis Plumbing. It's the most overpriced plumbing company in my area, and I came to them because my HOA recommended it. Now reading the reviews I see many people had bad experiences with them. I wish I researched them before choosing this company. An update: the company manager called and offered to send a technician at no cost to try to correct the issue. A senior technician came in and fixed the problem within an hour. He also brought back the check I gave them, and issued a new invoice, for $390, which seems very fair. The technician was super nice, and clearly very experienced. The bottom line: the company clearly stands up to its reputation, and makes ammends if anything goes wrong. Frankly, I did not expect this, and am more than happy with the resolution of the situation.

Hot Water Heater Problem was quickly taken care of by Carroll Plumbing. Required a replacement tank…read moreand the front office guided me through the process with the vendor that allowed for a free replacement. New tank was installed very quickly. This is a first rate company.

There are two plumbers in town with the name Carroll. RJ Carroll and Sons, on Salsipuedes St. and…read moreCarroll Plumbing & Maintenance on De La Vina. They both use red trucks. Do not make the same mistake I did and call Carroll Plumbing & Maintenance. They did a lousy installation--very slanted tank (which will likely hold more residue and shorten its useful life), a gas hose that stuck out so far that it prevented use of lower cabinets, they didn't replace the cap and left a mess from their work. Plus, they damaged one of my cabinets, so that it was unusable. I sent an email with images laying out the lousy job and damage, suggesting that they should have done a great job after damaging my cabinet, asking them to return to resolve the installation issues. Note that I did not ask them to repair the cabinet. The office manager asked that I call, and when I did, she proceeded to blame my painters for the cabinet damage--painters who helped remove the cabinet and get the new not water heater in place, PRIOR to pointing out the cabinet damage. She suggested that I was lying when I clarified that the painters had not done the damage. She informed me that my custom Columbia cabinets from Hayward were "cheap" and that I should have replaced them anyway, so she should not take any responsibility for their damage, even though I had not asked them to pay for the repair. She also said they never wanted my business in the first place (apparently, they don't like Rheem hot water heaters, which I had to use as my failed unit was still under warranty), so I should pay them immediately, upon them fixing their poor installation. Wow!!! A bully, poor integrity, a total lack of professionalism and a really lousy work ethic with the installer.

We got Low Cost Plumbing out to replace our lateral that was required by the city. Low Cost was the…read morebest price. They did the work, within a couple of years the city is requiring us to have it looked at again due to problems in the line. We called Low Cost and they won't return our phone calls. Months pass, many phone calls no luck. The city is now requiring it be looked at again. Take my advice, pay more and have it done right the first time.

Sergio and his crew came through for us. They replaced a bunch of old leaking drain pipes and…read morefinished on schedule. I plan to use them again.

Avoid Munoz Plumbing and Repair - HORRIBLE EXPERIENCE. MUST READ. Hostile, Aggressive, Profanity,…read moreLied, Short temper, Unprofessional, and Unreliable I recently hired Raul Munoz, owner of Munoz Plumbing and Repair, to fix a leaking galvanized pipe at one of my job sites. As a licensed landscape contractor (C-27) and US military veteran deployed 2x to Afghanistan, running my small business SB Evolution Landscape in Santa Barbara, I've worked with many trades over 12+ years -- but this was one of the worst experiences I've ever had. Raul verbally agreed to complete the repair by the weekend, confirmed he would meet me and my concrete contractor (a longtime friend) on site, and repeatedly assured him over multiple phone calls that he would handle it. He even mentioned he was on a big job but would still make time. He never showed up for the scheduled meeting. On Saturday, he apparently stopped by briefly but left without fixing the leak or notifying either of us because he couldn't locate the main water shut-off valve. When I politely called for an update, he became extremely hostile, yelled "F**k You" multiple times, hung up on me, and later denied ever agreeing to the job -- despite several prior conversations he had directly with his good friend and concrete contractor colleague of mine, confirming multiple times he would. With delays each day. I completely understand that trades get busy, but we had patience since he said he would eventually do it. Clear communication and basic professionalism matter. Had he said upfront that he couldn't take the job, we would have found another plumber immediately. Instead, his delays, no-shows, broken commitments, and verbal abuse left us scrambling. I would strongly advise other contractors, homeowners, and businesses to look elsewhere. See attached screenshot of the call log from his direct line. Horrible experience with an extremely short temper, terrible aggressive manners. Wow very unfortunate and should not be in business and highly NOT recommended to hire.

Munoz Plumbing is the best! Family owned, Raul is top notch and checks/does all the work himself…read more Super responsive, even after hours and on a weekends. Kind, ethical and trustworthy. All work is done meticulous, with least invasive methods, communication is great and options are always discussed. Munoz plumbing is who you want doing your plumbing work.

After having 4 different plumbers bid the job, Ian from Drain Masters was the best for me. What I…read morevalued most was his communication and his timeliness. I was not physically at the address where the plumbing issue was but Ian was in contact with me almost daily, would answer any questions I had quickly, sent me photos, was there when he said he would be and got the job done on time. I received bids at a lower price but I was also chasing after those plumbers (for days) to get the bid in writing, had to ask the same question multiple times to get an answer and 2 of them were over 30 minutes late to bid the job. I realized that if it was this difficult and the job hadn't even yet begun, the lower price wasn't worth it for me. Ian provided me with peace of mind and that truly made such a difference to me. I highly recommend Ian from Drain Masters.

We had a drain clog in our bathroom where there's two sinks in the same counter. Because they were…read morejoined incorrectly upon Constuction the snake wouldn't go down. It went up into the other sink. The owner of the company came out and because he's had so much experience he was able to fix it and tell us how to make sure this didn't happen again. Excellent service and very fair price.

We booked a time-sensitive appointment for today, partly based on reviews praising Cuyler's…read morepunctuality and reliability. He never showed, and calls and texts went unanswered. We're now forced to book a Saturday appointment with another plumber at a higher cost. The no-show disrupted my work schedule as well.

I don't usually write reviews but will make an exception for the great service provided by Riviera…read morePlumbing. Had an issue at a rental in Goleta so had to solve long distance quickly. The matter was handled quickly and the tenants were satisfied- all I needed. And at a fair price to boot. The after service communication was helpful as well. All-in-all will be my go to plumber for the future.

Per the new plumbing company we hired (as our water tasted terrible and we kept getting sick):…read more "Here is what I found regarding your reverse osmosis system: The drain and the product lines were switched so that the product water was going to drain, and the drain water was going to the faucet. Additionally, the drain flow restrictor was missing. I also discovered that the membrane was no longer functional, this could be from the RO being hooked up incorrectly. Additionally, the automatic shutoff valve was broken but that was likely unrelated. [Please see photo of water reading showing unacceptable levels coming from the RO--647 PPM!!]" For context, 50-150 ppm is considered the optimal TDS range for drinking water. So, we had been drinking gray water for months! Which explains the terrible taste, and why we kept getting sick. In fact, I was hospitalized with acute appendicitis and had to have an emergency appendectomy ($45,000 hospital bill). At the time they asked me if I'd traveled to any foreign countries and drank the water!!! I'm just sick about the entire thing. So, on top of my $45K hospital bill, we had Channel Plumbing's bill for $887.38 and then the new plumber's bill for $1113 to fix their mistakes. We contacted Channel Plumbing and shared the new plumber's findings as well as the photo of him testing the water from the RO faucet at 647 PPM, and they refused to do anything at all other than argue with us and then go dark. Their extreme negligence could have quite literally killed me.

Evan and Lorenzo were great and responded quickly. I've got an old house with aging pipes; corroded…read moreand narrowed under the slab, and roots coming through all over in the front yard. They did a great job clearing out all the blockages, thoroughly checking the line for any issues, and advising me on some things to watch out for in the future. Now the pipes are all draining perfectly and should keep us going for a long time until we're ready to upgrade.

Gabriel from Express Rooter did an amazing job and cleared the blockage in the bathtub drain…read moresystem, and he kept at it so until he accomplished it and cleaned everything up beautifully. Gabriel is also such a skilled helpful expert! Thank you!

Thank you so so much Gabe for helping me with my plumbing issues in my house.( especially after…read morehours too) Great communication on time super clean and very knowledgeable and the price was good too. Thanks again for your help and getting it all fixed!