I cannot thank Dr. Ross enough for truly helping my kitten when we needed it most…read more Last year, I adopted a kitten who recently developed a severe allergic reaction to something in our environment (either food or a household cleaner). I initially took her to another vet in town, and it was a complete nightmare. They charged me a fortune ($$$) and put her on heavy, unnecessary medications. When I called them a few days later to report that she wasn't getting any better, their actual response was, "Don't know what to tell you." Frustrated and looking for answers, I made an appointment with Dr. Ross. The difference was night and day. He thoroughly checked her out, got right to the root of the problem, and confirmed it was simply allergies. Instead of masking the issue with a cocktail of pills, he gave her a single steroid shot and clearly explained exactly what elements to avoid at home. Thanks to him, my kitten is doing fantastic and we are finally all good! Dr. Ross is incredibly straightforward, takes the actual time to investigate the cause of an illness, and focuses on the right solution rather than just racking up a bill. If you want a vet who genuinely cares and gives honest, effective care, see Dr. Ross

Dr Ross took care of us when our puggle was sick and then later helped put him to sleep. He's very…read morehonest and caring with pets. The staff is friendly and can tell they enjoy their job. Parking lot is small since it is shared with other businesses.

I love VCA pet hospital. I've been taking my 4 year old Dachshund, Hazel, there since she was 3 mos…read moreold. Despite my dog acting completely out of control due to severe anxiety, everyone there is extremely nice and accommodating to her. Linda at the front desk is so sweet. Dr. Machicao is the absolute best! She's been very good with my weenie, never pushy, and explains things thoroughly for me to understand. Every procedure we've had done has gone well. I'm happy with VCA

Absolutely do NOT recommend VCA Old River Animal Hospital. They have changed for the worse…read more Their system "glitched" and somehow deleted my dog's long-standing auto-ship medication that had been on file with Dr. Jackson, who was AMAZING. Of course, Dr. Jackson has now left, and everything has gone downhill since. Now the "general manager" -- who is not a veterinarian -- decided to play doctor and tell me that my dog's condition, pannus (chronic superficial keratitis, scar tissue/cloudiness in BOTH eyes), isn't a chronic condition. That is flat-out wrong. Pannus IS chronic and requires lifelong management. I'm sorry, but where did you get your veterinary license to make medical decisions? Instead of simply continuing an established treatment plan that has already been diagnosed, documented, and treated for, they now want me to: Cancel all my existing plans Schedule a visit with another doctor Pay AGAIN Just to be told the exact same thing: Yes, he has pannus. Yes, it's chronic. Yes, he needs ongoing medication. This is a complete waste of time, completely unnecessary stress for my dog, and feels like nothing more than a money-making scheme. This hospital used to be great. Now it's disorganized, dismissive, and more interested in billing than patient care. Losing Dr. Jackson clearly took the quality of care with him. Highly disappointed. Highly frustrated. Highly do NOT recommend.

When our Chihuahua was having pancreas problems, the veterinarians and staff were absolutely…read moreamazing. They took the time to explain everything, answered all of our questions, and truly cared about helping her feel better. It meant so much to us during a stressful time. The office staff is also wonderful -- always friendly, helpful, and welcoming every visit. You can tell everyone here genuinely loves animals and cares about their clients. We're so grateful to have found such a trustworthy veterinary office and highly recommend them to anyone looking for excellent care for their pets!

Disappointing Experience & Questionable Practices…read more We brought our 11-week-old Pomsky puppy to Tracy Veterinary Medical Center after she injured her leg. We were hoping for compassionate care at a fair price -- but our experience was far from that. 1 Repeated Charges Without Clear Medical Benefit Our puppy was diagnosed with a hairline fracture and placed in a splint. We were told to come back weekly for rechecks. Each visit became the same pattern: * Remove splint * Quick exam * New splint applied * Recommend more X-rays Every visit = more charges. ~$125 each time just for the new splint, plus X-rays. It added up fast, with little explanation of why repeat X-rays were needed for a minor fracture. They also pushed additional pain meds even after we explained she was not acting like she was in pain. The upselling felt constant and unnecessary. 2 Concerning and Conflicting Communication A doctor (who was not the first one who treated her) suddenly told us they originally questioned whether her leg could be saved and even considered amputation. This was never mentioned at the first visit -- where they simply took an X-ray and applied a splint. Hearing a more dramatic story later from someone who wasn't there felt misleading and unprofessional. We left more confused than when we arrived. Wait times were also long. We routinely waited 30+ minutes past our appointment time, and splint changes often took hours if we left her there. 3 Poor Quality of Care One visit, they admitted the X-rays taken were at the wrong angle and had to be redone. We weren't charged twice, but presenting their mistake as a "favor" did not inspire confidence. 4 No Accountability or Compassion The final straw: the last splint fell off within 3 hours of being placed. We called immediately -- their response: * We would have to pay again for a replacement splint * They had no time to help us that day We explained we were leaving town the next morning and needed help urgently. No flexibility, no empathy. When we returned Monday to speak in person, we were met with: * No apology * No "I'm sorry you're dealing with this" * No concern for how our puppy was doing * No follow-up guidance on alternatives or better care We completely understand that dogs can chew off splints. But compassion shouldn't come off with it. 5 Overall Impression After multiple visits, inconsistent messaging, constant charges, and zero empathy, we lost all trust in this clinic. We know vet care can be expensive -- but respect, honesty, and customer care are not optional when someone is concerned for their pet. Bottom Line: We cannot recommend Tracy Veterinary Medical Center. Our puppy deserved better -- and so did we. We noticed many positive reviews for this clinic, and if others are getting the service they expect, that's wonderful for them. But our experience did not match those reviews or our expectations. Based on what we went through, we strongly recommend staying clear of this place. Take your pet elsewhere. 100% not recommended.

Simply the best. Took my Labrador Retriever in for dental work. All the staff were simply amazing,…read morecaring, and professional. I was able to speak with Dr Mike Wesselink about a few concerns, and, the entire staff were able accommodate my concerns. The instructions were clear and my dog and I are all smiling. So glad to have the opportunity to work with such great people.

I highly recommend this place to bring your pet. This clinic focuses only on dental and neuter/spay…read moreprocedures, but it's clear they do things very well. The compassion of the Vet and RVN cannot be beat. I am amazed and humbled that such kind professionals took care of G'dog even with all the volume of pets involved. I am very grateful for the clinic and their staff for their service and helping people like me afford such important care. G'dog is a recently adopted rescue dog with no recent, if any, dental care. Luckily, only two teeth extractions were needed. One of the meds for the teeth extraction is liquid and needs to be refrigerated, but I got a cup of ice from a fast food place for the long drive home. For me, it was worth taking the time off and exploring the area, even with the extra driving time. I was at the Pet Advocates office door around 7:45am and I was heading home by 3:30PM. I will be coming back to Pet Advocates for as long as I can. Many thanks to the vet and staff who patiently took care of G'dog. He is already doing better without the previous pain in his mouth.

We have been bringing our pets to Jules Vet for 11 years now and appreciate the services they…read moreprovide to ensure our pets are as healthy and happy as can be. Our dog Mochi recently started having seizures (two of which happened at Jules Vet) that seem to be caused by anxiety / stress. Jules vet has gone the extra mile to make sure his appointments since then are as stress free and comfortable as possible for him. We had an appointment yesterday and I was worried he'd have another seizure. They called in advance and had a plan in place to make sure all went smoothly (which it did). Dr. Olsen is amazing and has helped walk us through this new journey of having a pet with epilepsy. She has helped put our minds at ease and educated us on how to care for him if he has another one and we will continue to monitor him in case he needs anything else. We really appreciate Dr. Olsen and the Jules Vet team so much. It is evident that they love animals and care about every patient they see. Thanks again Jules Vet!

Amazing service. Friendly staff. I requested a new patient appointment and was seen within a couple…read moredays. The facility is clean. The doctors were informative and helpful with everything. So far so good with no complaints. They have an online pharmacy so you can order all your meds and treatment online and have it shipped to you.

10/10 would recommend! This is going to be my primary vet going forward! I don't typically stick to…read morejust one vet because I don't make visits too often, but when I do this is definitely the place I'll go to. The staff were very efficient, kind, and very helpful. My cat had some type of eye infection and they were able to give him some relief as well. I also feel their prices were very reasonable! Thank you Paws and Claws!

Zero stars again. Ive transferred my dog records to another vet. The vet/octor to tell me they…read moregoogled how to proceed with treatment is just ridiculous, scary and concerning. I tried to pick up the medication we had discussed. When I went to pick up the prescription they had all previous treatments ready ( which didn't work) not what we discussed as treatment moving forward. I left upset because I was trying to look past their previous errors with prescriptions but NO!!! This is how they conduct their practice. I received a text today that his prescription is ready to go online and fill and of course no treatment there. Please DO NOT take your pet to this veterinarian. Save your pet and yourself from these unprofessionals.

I couldn't recommend All Wags, Michelle, and her team enough. We had a very last minute trip and…read moreall of my usual pet watchers were out of town. Michelle to the rescue literally, we spoke at 11pm and she was at my house by 9am the next morning. She came every day, twice a day to make sure my pups were looked after and cleaned up after them. Photos were sent for each visit and just overall the experience was amazing and makes me think why I didn't contact her sooner. When i arrived home from my trip, the house was tidy and it was like we just left for a quick trip to the store, not a whole 4 day trip. Thank you so much to All Wags and Michelle!!!

Our kitties are always happy to see Michelle & her team come to visit while we're away! One of our…read more"boys" is shy but has warmed up to the ladies after their feeding and playtime each day. They also send photos & updates on the kitties which we enjoy receiving. Our home is tidy, safely locked and our cats are calm when we arrive home. We trust Michelle to take good care of our "boys" & our home whenever we're away! Thanks, Michelle & team at All Wags Care! See you next time!

These guys saved my girls life with hours to spare! My female Muppet contracted a uterus infection…read moreafter giving birth to puppies and stopped eating. She was excreting puss from her uterus and was clinging to life. When no other clinic in Sacramento would make time to see her, I reached out to Grantline Veterinary Hospital and despite being over an hour away and fully booked, they showed me compassion and agreed to see my dog. They did a round of X-rays on her, gave her subcutaneous fluids, antibiotics, and sound advice to de-stress her that you don't find online. That was Tuesday evening. I didn't really notice the difference until Wednesday night when she had a full 24 hours of antibiotics and I was able to relocate her pups to a certified whelper. She started eating again, vigorously at that. Her internal puss discharge decreased by 95%, and her energy levels went back to normal. Now not even 66 hours later, I have my old dog back! She's jumping around like the puppy she once was! Thank you Doc! Please listen to these guys. They will save your dogs life!

Really mixed reviews…read more 1st interaction was for a quote to bring my dog in because she chewed her butt raw. They were not the lowest priced but Sam showed genuine compassion for my pup. I brought her in They performed services and prescribed medication. When I paid, I felt very cared for by Sam and Dr. Aman. I had no issues. Easily perfect service, from them and the vet tech who did the work. 5/5* 1 month and 3 days later, I call this business back because I'd like to give them more business- that's what you do when you feel cared for. I'm not gonna bad mouth nobody, but whoever answered today completely turned me off from this place. Sam come train the weekend warrior. You don't tell the customer who states exactly what they want- which is a service you provide, that they have to jump through hoops to get it. (pay for an exam, speak to a doctor and assess if that's what she needs.). I know what my babygirl needs and wanted to go somewhere I thought I could trust. You made me feel like I was talking to a scam artist today. 0/5* My general consensus is that your experience will depend upon the employee you get when you call in. 50/50 for me right now but I'm unsure if I'll bring Kiona back after this call for a routine ear cleaning felt more predatory than caring.

I've been nothing but pleased with this Vet. They always get us in (and with 3 dogs and 2 cats I am…read morethere too much!) I left my last vet due to unavailability and because the staff never seemed that happy to be there or see the dogs. A huge rave to Happy tails but especially Jessica, who is always so friendly and helpful when I come in and call. She takes great care of the clients, on two and four legs!

I will rant and rave about this place all day any day I've had pets for the majority of my life and…read morenever have I received better more reasonably price service than I have here not only is everybody super kind. They're super knowledgeable and they actually care if you're able to take care of your pets, they make sure you understand what medication's you're taking home to make sure you understand what may or may not go wrong. What may be wrong with the animals what is wrong when they have a definitive answer they're incredibly polite well mannered and I believe this is genuinely a well run veterinary clinic. Any other vet in town either they don't offer the services you need or they just aren't in your price range if you're a pet parent and you're trying to do the right by your animals go here they'll get you right

I am incredibly thankful to Dr. Haburjak and his wonderful team for the exceptional care,…read morecompassion, and dedication they showed to my dog, Gui Gui. Gui Gui had been limping since last Wednesday, and Dr. Haburjak's team was able to quickly find an appointment for us that Monday. During the visit, Dr. Haburjak performed a very thorough physical examination and determined that he did not believe Gui Gui's knee was the source of the problem. He carefully identified the hock as a possible source and immediately referred us to a specialist. What touched me most was how much Dr. Haburjak personally did to make sure Gui Gui received the care he needed as quickly as possible. He immediately called and texted the specialist to help get Gui Gui seen as soon as possible. He also sent us a detailed and thoughtful email explaining his concerns and introduced us directly to the specialist. He went above and beyond to make sure there was a smooth transition of care. It turned out that Gui Gui had a serious infection in his hock--septic arthritis. I truly believe Dr. Haburjak's careful examination, clinical judgment, quick action, and genuine concern for Gui Gui made all the difference. His prompt identification of the problem and immediate referral helped Gui Gui receive the urgent treatment he needed. In my heart, I truly believe he saved Gui Gui's life. I feel incredibly lucky to have such an amazing surgeon and such a wonderful team in the area where I live. It gives me so much peace of mind knowing that Gui Gui is in the hands of people who genuinely care about their patients. I cannot thank Dr. Haburjak and his entire team enough for everything they did for Gui Gui. I truly appreciate their kindness, professionalism, compassion, and dedication. Thank you from the bottom of my heart!

I would like to preface by saying that I don't like leaving poor reviews for companies…read more First, I'd like to start by saying the welcoming staff IN PERSON here was great. Very friendly and thoughtful. My complaints are not directly to anyone, but mostly being misled by what this hospital can do and when it can be done. I scheduled a consultation with internal medicine for August 4th. At the time of scheduling, I let them know that I was referred to them for a rhinoscopy and CT for my dog. They told me over the phone they sometimes can do the procedure the same day but it's uncommon. I understood that but still scheduled, hopeful that they could still do a rhinoscopy in the near future as it was something my primary vet urged me to do soon. They had me pay the consultation fee on same day to confirm my appointment, which I didn't question at the time. Keep in mind, they knew I needed a rhinoscopy with internal medicine specifically at the time I made this call. At the time of our appointment, we met with Dr. Louis who was very knowledgeable and kind. When I asked him about scheduling the rhinoscopy, he said they do not have the equipment needed for that procedure at this hospital (IronHorse) and he is only in the hospital that has the equipment (OakVet) ONCE A MONTH. Adding to that, he was out of town in August so we were looking at September. When I asked the nurse about September, she said there was a line so it's possible we couldn't get in. At this time, I was feeling very frustrated because I felt so misled that they knew the procedure couldn't be done anytime soon but still took my money for the consultation fee and led me to believe this hospital could perform the procedure. If I knew OakVet was the one that had the equipment, I would've just scheduled there. But this information was never offered to me over the phone at the time of scheduling the initial consult. I was told the estimate for the future procedure would be sent to me by the end of the week (this was Tuesday 8/4) and didn't receive anything by Friday. I called on Friday and they said end of day, and I did not receive anything end of day. I called again on Monday and they said they are backed up, I should have it soon. It's now 8/16 and I have not received a call or email with my estimate. Overall, the communication and professionalism of some staff at this hospital is not something I'd subject myself to again. I think once they finish the merge with OakVet, it could function better but if you're looking to get a rhinoscopy and CT, I would look elsewhere. We were able to go to Sage Dublin that same week and have the procedure done. All other vets in the area that I called were very transparent about how booked they were and if they have the equipment to perform the procedure I asked about.