Be warned: don't take your dogs there . Took my dog, Charlie, because he wasn't eating and he…read morelooked really sick. Dr Ross told me that it looked like he was in pain from a leg injury which he didnt even have. From when we arrived to when we left the very it took about 5 minutes sent me home with some pain medicine to give him which he didnt take because he wouldn't eat anything. Then the same day I called a different vet and I told them what was wrong. They immediately told me to bring him in. They did an ultrasound x-ray and they gave me the bad news that my dog had a tumor next to his heart that ruptured and his belly was filled with fluid which made him feel full a reason why he didnt want to eat as well. That day was the hardest day of my life, I had let my boy go! . And I see a lot more bad reviews on here as well. I wish I had checked before taking him there. Well hope this helps save other animals .

Really good care and reasonable prices. I have taken my dog here for multiple things and I feel…read morecomfortable to trust their professional advice.

I love VCA pet hospital. I've been taking my 4 year old Dachshund, Hazel, there since she was 3 mos…read moreold. Despite my dog acting completely out of control due to severe anxiety, everyone there is extremely nice and accommodating to her. Linda at the front desk is so sweet. Dr. Machicao is the absolute best! She's been very good with my weenie, never pushy, and explains things thoroughly for me to understand. Every procedure we've had done has gone well. I'm happy with VCA

Absolutely do NOT recommend VCA Old River Animal Hospital. They have changed for the worse…read more Their system "glitched" and somehow deleted my dog's long-standing auto-ship medication that had been on file with Dr. Jackson, who was AMAZING. Of course, Dr. Jackson has now left, and everything has gone downhill since. Now the "general manager" -- who is not a veterinarian -- decided to play doctor and tell me that my dog's condition, pannus (chronic superficial keratitis, scar tissue/cloudiness in BOTH eyes), isn't a chronic condition. That is flat-out wrong. Pannus IS chronic and requires lifelong management. I'm sorry, but where did you get your veterinary license to make medical decisions? Instead of simply continuing an established treatment plan that has already been diagnosed, documented, and treated for, they now want me to: Cancel all my existing plans Schedule a visit with another doctor Pay AGAIN Just to be told the exact same thing: Yes, he has pannus. Yes, it's chronic. Yes, he needs ongoing medication. This is a complete waste of time, completely unnecessary stress for my dog, and feels like nothing more than a money-making scheme. This hospital used to be great. Now it's disorganized, dismissive, and more interested in billing than patient care. Losing Dr. Jackson clearly took the quality of care with him. Highly disappointed. Highly frustrated. Highly do NOT recommend.

When our Chihuahua was having pancreas problems, the veterinarians and staff were absolutely…read moreamazing. They took the time to explain everything, answered all of our questions, and truly cared about helping her feel better. It meant so much to us during a stressful time. The office staff is also wonderful -- always friendly, helpful, and welcoming every visit. You can tell everyone here genuinely loves animals and cares about their clients. We're so grateful to have found such a trustworthy veterinary office and highly recommend them to anyone looking for excellent care for their pets!

DR. SINGH of Tracy Veterinary Med Center IS NOTHING BUT A CROOK- he charged me for procedures he…read moresaid is needed because my grandson's pet has a heart murmur close to 6 (they rate heart murmur from 1-6, 6 being close to a heart failure that can happen anytime.) They charged me over $1,000+ for procedures he said is needed and will let us know of the results the same day before they close (or the next day at the most)- THEY NEVER DID. I kept calling them and was told they still don't have the results and I was not able to talk to Dr. Singh (the receptionist kept saying he was w/ another patient...) I finally decided to take my grandson's pet to NOBLE Veterinary and Dr. Thomas Ross and we were told HE DOESN'T HAVE A HEART MURMOR!!! We were also told he does not need testing for mange because HE DOES NOT SHOW ANY SIGN and that the testing for mange is QUITE PAINFUL because it will require to SCRAPE THE SKIN VERY DEEP. Quite obviously, Dr. Singh did not test my grandson's pet for mange because we did not see any kind of scraping and did not do anything for his ear infection and was not given any medication to treat it!!!! NOBLE veterinary hospital tested his ear infection, showed us a printed result which showed us the kind of bacteria is causing the inflamed ear, FLUSHED HIS EAR, GAVE HIM AN INJECTION, and gave us medication (and told us it's necessary NOT TO miss any dosage.) TRACY VETERINARY MEDICAL CENTER CHARGED ME $1,0000+ FOR PROCEDURES NOT NEEDED (and were not done.) My grandson was so traumatized thinking his pet could have a heart failure any time- HE KEPT CRYING (and called me to check on his pet when he returned to his school...) I was told by the staff @ NOBLE Vet Hospital that Dr. Singh's license was suspended for a while that's why he had to sell his former clinic (Harvest Valley) and then opened Tracy Veterinary Medical Center upon getting back his license in order TO CONTINUE HIS EVIL PRACTICE!!!! He doesn't deserve even one star- it's just toooooooo BAD, I have to give this EVIL PLACE a star to be able to submit my review...

Affordable dental care for my dog. Had a great experience. Everyone was super nice. I would highly…read morerecommend them.

I am so pleased with my experience at The Pet Advocate! I…read morebooked a dental cleaning for my dog, Zero, and needed to reschedule it a couple of times, but the office staff was very understanding and flexible. Once I finally was able to commit to a date, the correspondence I received from TPA was clear and helpful. I was told when to begin restricting food/water, what time to arrive, and the details of the check-in process. As directed, I arrived by 8am and notified office staff. I was quickly greeted by the vet tech, Jill, who was absolutely the best. Jill was warm, patient, and knowledgeable. She let me see where the procedure would be preformed and where Zero would be held, and explained when/why she would call (if blood work was concerning, if it wasn't safe to sedate, if they had suggested extractions). Despite being nervous, Jill definitely helped me feel better about leaving my boy in her care. Since his bloodwork was fine, the next time I heard from Jill was when she called to share suggested extractions. She briefly reviewed the dentition of a dog, explained where there were areas of concern in Zero's mouth, and was able to give me monetary figures when asked. She took time to consider my follow-up questions and I felt the interaction was professional while being empathetic and frank. At no time did I feel that she was trying to upsell me or otherwise get more money out of me. When I picked Zero up, Jill came out holding him. She sat with me and reviewed his bloodwork line by line, his X-rays, and showed me before and after pictures of his teeth. She also provided me with clearly labeled medications. We talked about food and general aftercare, including what I might observe, and I felt comfortable about heading home. We are now at the tail end of recovery and Zero has done fantastic, and I truly attribute a lot of that to Jill & her efforts. Thank you!

This seems like a bit of a repetitive review…read more The good: Very clean. Very nice. Great hours and availability. The docs seem to know what's going on. They have a lot of staff on hand and specific prescription food. Their response for prescriptions to send out to Chewy is also very fast. The bad: Most of the time I call and they answer and ask me to hold (unless it' an emergency). I hold and hold ... and HOLD. In fact I have held sometimes over 20 minutes and nobody every comes back to help me. Just because it's not an emergency and I am willing to hold that does not mean FOREVER! After you help your customer in line then it's my turn please. Oh also, you had better have a LOT of money because this place will not start with the basic things. They immediately head right to the easiest way to make as much money as possible. Cat got a wheeze and lost a couple pounds? Let's run bloodwork for $650. That all came back fine? Oh ok, then let's do an Xray for $650. All clear there? Doc basically refuses anything else but an exam of the GI for $750. We pass on the GI test and the breathing get's worse. Call back and now they want to start the process over again with chest Xrays for another $650. How about starting out small and do some steroids or an antibiotic first? I guess that's not going to make them enough money. Imagine going into a doctor and saying you have a fever and a cough and they immediately send you in for Xrays and bloodwork and CT scans and an MRI just for the hell of it. Hey Jules ... Not everyone has a money tree in the back yard.

Amazing service. Friendly staff. I requested a new patient appointment and was seen within a couple…read moredays. The facility is clean. The doctors were informative and helpful with everything. So far so good with no complaints. They have an online pharmacy so you can order all your meds and treatment online and have it shipped to you.

They couldn't have nicer people working there. Dr. Miller is very thorough and very knowledgeable…read moreabout the information she gives out. We love her!! Not to mention Simone. This gal is so upbeat and extremely pleasant to be around. We love her too!!!

I have taken all of my animals there since their birth. They are professional, knowledgeable and…read morecourteous. In fact we needed to collect a urine sample, so one of the staff walked with us in the field until we were successful. Now, having said that, there have been a few snags along the way, but you have to be patient, kind, and understanding after all we are all human. When we did run into a snag, which is very rare, they went above and beyond to help correct the situation.

Our kitties are always happy to see Michelle & her team come to visit while we're away! One of our…read more"boys" is shy but has warmed up to the ladies after their feeding and playtime each day. They also send photos & updates on the kitties which we enjoy receiving. Our home is tidy, safely locked and our cats are calm when we arrive home. We trust Michelle to take good care of our "boys" & our home whenever we're away! Thanks, Michelle & team at All Wags Care! See you next time!

Michelle is absolutely amazing. She has been our dog walker and pet sitter for 2 years. She takes…read moregreat care of our dog Teddy and always sends daily updates (and pictures!) with her visits. Anytime we went on a trip she also took care of Teddy, which was a huge relief for us. We built up a great relationship with Michelle and had absolute trust in her and her ability to take care of Teddy and all his needs. She always communicates promptly and has been accommodating for any changes in schedule that have come up for us. We were very sad to have to stop using her services when we moved away. Thanks for everything Michelle!

Really mixed reviews…read more 1st interaction was for a quote to bring my dog in because she chewed her butt raw. They were not the lowest priced but Sam showed genuine compassion for my pup. I brought her in They performed services and prescribed medication. When I paid, I felt very cared for by Sam and Dr. Aman. I had no issues. Easily perfect service, from them and the vet tech who did the work. 5/5* 1 month and 3 days later, I call this business back because I'd like to give them more business- that's what you do when you feel cared for. I'm not gonna bad mouth nobody, but whoever answered today completely turned me off from this place. Sam come train the weekend warrior. You don't tell the customer who states exactly what they want- which is a service you provide, that they have to jump through hoops to get it. (pay for an exam, speak to a doctor and assess if that's what she needs.). I know what my babygirl needs and wanted to go somewhere I thought I could trust. You made me feel like I was talking to a scam artist today. 0/5* My general consensus is that your experience will depend upon the employee you get when you call in. 50/50 for me right now but I'm unsure if I'll bring Kiona back after this call for a routine ear cleaning felt more predatory than caring.

11/09/2023- Took my brother and my furnephews since the boys had appointments They had watery eyes…read moreand itchy ears. They had 2 separate appointments, but they ended up taking them both in at the same time. The front desk/vet tech was very welcoming and answered my questions about bringing in a stray apartment complex cat, that has adopted me, for a check up.

Happy Tails Urgent Care are wonderful! They have been so great to us for over 12 appointments and…read moreall 3 vets are so compassionate calling to check on us after our specialist referral and being supportive every step of the way for a long, complicated antibiotic resistant inner ear infection. Staff and the vets were so kind comforting me when we found out my dog's ear drum ruptured from the infection and I burst into tears and broke down. Jessica and Jeane remember us every time and even with 3 major emergency cases today they gave my basic appointment great service and multiple updates. We are so lucky to have this Urgent Care in Tracy and good people working there

Found a kitten in the parking lot and took her to this spot late one night. They were able to get…read moreus in last minute and assist. We ended up keeping the kitten and took her back here for follow up care. Prices were affordable and kitten care packages available to save even more. Upfront with the costs, so no surprises. Front desk and techs staff very friendly and helpful.

After going to disaster at Pets Referral in Berkeley, we had to take dog with GI issues to Iron…read moreHorse for a weekend. With my regular vet, they decided to try a steroid and she snapped out of it, better in a few days. She has since relapsed a bit and we have returned for follow up tests and care. Likes 1) Good communication and professional care. They try their best to explain to you what's going on. They are reachable and return phone calls. 2) Up front pricing. They give you a high end and take a deposit on that. They tell you what it could entail. 3) The office and the staff are calming. They know people are having a bad time and run a nice space with refreshment and some snacks. All the staff have been really nice. If you are even in Oakland/Berkeley etc., I would take my pet there before places closer to home.

I am so thankful my vet recommends Iron Horse for emergencies. Sunday morning one of my pups…read moreappeared to be having a severe allergic reaction. I rushed her to Iron Horse. The first few minutes were tough because I was in a panic and the front desk personnel was on the phone with a client. It was probably only 2 minutes but felt like an eternity. Once she helped us, every thing moved very quickly. The staff and vets were compassionate, communicative and efficient. They quickly got my pup's healing underway, sent us home with clear instructions and they sent a message to our regular vet. Also, the costs were very reasonable. I highly recommend Iron Horse if you find yourself in need. They're just around the corner from 99 Ranch on the Amador Valley Blvd side.