Great local store with very friendly staff. Everything you would need for your pool, including…read moregreat high quality pool floats and accessories. Highly recommend stopping by and supporting a local business!

Great service. They are nice even if you don't buy anything. Very professional. They test the…read morewater for free.

Best pool business in town! Great customer service, knowledgeable field technicians and expert…read morein-store help. They helped get my pool from a black swamp to pristine clear pool water in 1 week!

Hello everyone just wanted to share an experience I had with the pool company Everyday Pools in…read moreHolbrook. Make sure you don't hire them for your pool needs or you'll end up like me out money and holes in your pool liner. We hired them and are very sorry we did. We had hired the pool company to do weekly cleaning on our pool for the entire season. Last Friday they came with 3 young guys who were totally inexperienced. They were cleaning the liner and were very rough with the use of the brushes and ended up putting 15 holes in my liner! 15 holes in a brand new pool liner! We told them to take it easy before hand but it the damage was done. We attempted to call the company once realizing we were loosing water very rapidly but of course we received no answers and left many messages. After 10 calls we finally got a call back from Angela (not the owner) explaining that these pretty much happen and are normal. On a brand new pool these things shouldn't just happen. We ended up hiring a company Dr. Diver to fix the holes who was excellent by the way, he found the 15 holes and patched them up. He agreed that this was done by over roughness of brushes. I am now out $275.00 to patch up my brand new 3 Brothers Pool. I called EveryDay Pools to tell them about how I had it repaired and would like them to pay for their mistake or better yet get me a new liner. Now two weeks later, They wouldn't take or respond to my phone calls. They only want new customers so they can take their money as well. They got mine make sure they don't get yours.

My daughter's car broke down on her way to work today. The owner of this pool supply store came out…read moreand RATHER THAN ask if he could help her in any way, he told her to move her car because it was affecting his business. Mind you this was before 9 o'clock in the morning. When she asked how she could move it if it wasn't operating, his response was to put the car in neutral and push it. This so-called human has no idea what my daughter's physical health is, nor does he care! If that is the kind of so-called human, he is then perhaps you should think twice before doing Business with him.

At the end of last season my dolphin robotic pool had one of the gripper tires fall off and…read moreneeded to be replaced. so I took the unit to replace the one tire and do an overall evaluation of it. after four days they gave it back to me paid $65 everything was good. Got home put it in the pool that same afternoon the rubber bands came off. went back to chemex for a second time. The guy said that something internally was cracked In the main frame another $350. picked it up everything was fine. Put it in the pool and the entire cover from the main frame that he replaced came off inside the pool. picked up the cover and bring it back for a third time. they didn't charge me. brought it to my house again after an hour of using it the same rubber tracking bands came off and now I'm back there for the fourth time. It's my understanding that Billy the technician doesn't work directly for the organization and is overwhelmed with many service calls. Seems to have a lot on his plate. To many customers waiting in line for repairs and only one tech to handle all of them. I'm going on my third or fourth week without having my pool, but regardless of that I'm getting the impression that this company is not the right company for maintenance on these robotic cleaners. Thanks, Chris.

It says it in the name, 5stars!! The service has been very professional, kind, and accommodating…read morethroughout the last 2 years of my experience. My pool has never been so clean so fast. Dave and his staff are the most down to earth people and provide honest expectations. They came highly recommended and definitely exceeded my expectations.

We were just physically threatened threatened by David of 5 star for not paying a bill for services…read morehe rendered that were not asked for or needed and accomplished nothing. My wife who was home alone is still shaking from the experience. Be careful of this man, he appears to be unstable and dangerous!!!! he does horrible work and is totally unreliable!!!!!!!!!!

Tom has been very helpful patient and accommodating. He worked with us to get the right spa…read more Can't wait for delivery

They delivered a hot tub with a broken panel and they refuse to fix it…read more Stay away from this place!

Warning to Anyone Considering Premier Pools & Spa (401 Broadway, Port Jefferson Station, NY 11776)…read more I strongly advise anyone to think twice before doing business with Premier Pools & Spa. I signed my contract on April 25, 2026, with the understanding that my pool project would be completed by the end of May. I paid the required $3,000 deposit, received invoices, and was given repeated assurances that the work would be completed on time. Instead, May came and went with little to no progress. June was the same, and now we are at the end of July with the project still unfinished. Rather than completing the work they agreed to, I have received two additional invoices totaling $4,500 for items that I believe should be standard as part of a new pool liner installation. What has made this experience even more frustrating is the complete lack of communication. My emails and attempts to address these concerns have gone unanswered, and no one has taken responsibility for the delays or the unexpected charges. In addition to the significant delay, my property has been left in unacceptable condition. My front yard looks like a construction site, with materials scattered across my lawn and even onto my neighbor's property, damaging her grass. There are also empty water bottles, trash, and debris left inside the pool and throughout the property. This is completely unprofessional and shows a lack of respect for both my home and my neighbors. The agreed-upon work included removal of the old liner and raising the pool, yet months later the project remains incomplete while the condition of my property continues to deteriorate. Based on my experience, I cannot recommend Premier Pools & Spa. I hope they take responsibility for their work, improve their communication, and treat future customers with the professionalism they deserve.

We live in East Setauket, NY for over 25 Years now. (I keep trying to edit my profile where it…read morelists erroneously Manhasset) We bought an AquaLink Pool Cleaner from Premier and they were able to honor our warranty on it and replaced the battery and now it is working great again. I would highly recommend Premier Pools for your equipment purchases, chemicals and other items related to pool and spa care. They were even able to give me a part for my spa cover hanger that worked equally great. You can visit their store with your water sample and they will give you a print out of what chemicals you need to keep your pool and spa in top condition. Very satisfied with their outstanding service.

Let me start out by saying this is a very professional pool company. Steve,Marla & Krystal worked…read moreto make this dream a reality. They delivered what they said they would. Also....I need to give a great amount of kudos to Jack. He's an amazing guy & extremely friendly even though he's constantly busy. He was & is very patient & took the time to explain how the pool works. He's a straight shooter & even though he ran me through pool school, he had the patience to repeat himself when I asked him. He gave me hints on keeping the pool in good shape. Overall, this will be the first year my wife & I will be enjoying this 20x40 ft in-ground pool with an automatic cover, but I can tell you this company gave me the best pricing & this product is a real value . I highly recommend this company & encourage anyone to speak to them for their pool projects. James P.

We recently had a pool installed by Dakota Pools in Ronkonkoma after a recommendation from a…read morefriend. I have to say, we've never had a such a pleasant experience working with a company. They were true to their word from start to finish. We first met with Steve, the owner, who thoroughly went over everything we needed to know about the process of building the pool, the timeline, materials. He worked with us to create the design of the pool making sure he incorporated all of the wishes we had, made excellent suggestions and addressed all of our questions and concerns. Kelly, Marla, Krystal and all the girls in the office were very professional, friendly and extremely organized. They gave us a guideline of when they would call to set an install start date (which was way earlier than expected), when to pick the liner, when the payments were due and all pertinent information that we needed. The pool itself was built in less than 3 weeks. Dakota worked with us on designing the beautiful patio and his guys worked so hard and did an amazing job completing it. Pool and patio were done in exactly four weeks. At the end, Jack came and taught us "pool school" and went over everything on how to maintain and care for the pool. This pool is everything we've been dreaming about for years. We confidently recommend Dakota Pools to anyone who asks us about our experience.

Jack has been servicing my hot tub for many years. Knowledgeable, efficient and friendly. Never had…read moreany problems or complaints with his service. Highly recommend him.

Responsive to initial call, Efficient and knowledgeable , very friendly…read more Pump and heater went on a 10 year old spa, diagnosed ordered parts 5 days up and running Would recommend