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    Services - Liaison Landscapes

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    Recommended Reviews - Liaison Landscapes

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    My yard was left in this state for nearly 7 months. l
    Tyson Q.

    The Worst Business Owner I've Ever Worked With First, I want to mention that I am also a business owner with 15 years of experience, so I understand the challenges of running a business. That said, Markus at Liaison is the worst business owner I've ever had the misfortune of working with. I first contacted Liaison in September 2021 and received a top-end quote of $99,646. I signed the contract expecting work to begin within a month. However, seemingly because Markus took on every project he could get, my project was delayed until February 2022. Then, when work was supposed to start, they said they forgot to get the permit, pushing the project back again to March 2022 - a full 6 months after I signed the contract. The project finally ended, unfinished, in October 2022 - an astonishing 7 months after it began. During this entire time, my yard was torn up with a portable toilet in the front. There was no sense of urgency or efficient project management. I wish the delayed start was the end of my issues with Markus and Liaison, but it was just the beginning of the worst contracting experience of my life. Once the project finally started, I was informed that Sean, the project manager I originally met with, had quit. I was left without a project manager for weeks while the subcontractors tried to figure things out on their own. I had only met Markus in person for 10-15 minutes when he came to tell me Sean left. The project began with demolition and trenching. The trenching bill came in at exactly the high end of the original quote, even though it was supposed to be based on hours worked. It became clear that hours weren't being tracked in detail and Markus planned to simply bill the maximum for each line item. The original quote only included a line for "Retrofit existing - Time and material at $85 pr. hr." Yet I was billed $7,200 for trenching alone, not even the irrigation retrofit. No change order was ever made for this major scope increase. Next was the hot tub pad and decking, which ended up costing nearly $50,000. Issues included: - The deck was finished before the gas line was hooked up, requiring boards to be pulled up - The deck finish needed to be redone by a third party - The removable stairs to access the hot tub panel were misaligned and wobbly Furthermore, despite repeatedly communicating our desire for a clover lawn, Markus' crew showed up one day and added gravel, compacting it down because they thought we wanted grass turf. This not only added cost but required completely tearing up the yard later because they didn't fully remove the gravel, leaving the soil too compact for growth. When it came time for planting, the crew brought about 20% of the wrong plants. After I rearranged many of them into the correct layout, we later discovered that some still weren't the ones we originally selected. Many aspects of the project were changed without any negotiation. When I brought this up, I was told that I had made the changes myself, without any evidence or even an in-person conversation. This is the result of a detached business owner who has taken on too many contracts, a lack of project management, poor business organization, and/or blatant dishonesty. After more than a year, $125,000 paid, going through two project managers who did next to nothing, a budget overrun of nearly 30%, much of the original plan scrapped, and having to redo a lot of the work ourselves, I was done with this disorganized company. The only positive was working with Ernie, the electrical/gas subcontractor, who demonstrated integrity, communication, respect, and quality work. I strongly encourage anyone considering a project larger than simple decking or fencing to find a different contractor. Even for those, I'd advise finding someone more organized and honest to work with than Liaison. The experience was so bad, I am likely considering a lawsuit against Markus and Liaison.

    4 replaced and smoothed concrete sidewalks slabs
    Dominique K.

    I recently had to find a contractor to repair the sidewalk in front of my house due to inspection requirements from my home insurance company. I was given strict parameters and a timeline for the repair. Markus and Chrissy from Liaison Landscapes were extremely timely, thorough and super professional to work with from bidding to work completion. They even looked at the weather in advance and given rain forecasted, planned and completed the job in half the time originally allotted. Phone and email readiness and follow-up was good all along plus the work team itself was friendly and efficient. Nothing but 5 stars here. Highly recommend Liaison Landscapes!

    Before back patio
    Brin B.

    WOW is all I can say. I was so impressed with Sean and Octavio on this massive undertaking. I shopped around for quite some time and hadn't been able to find a company that was able to handle all the various complexities of hardscape, drainage, wood construction and planting that I was looking for in this backyard remodel until Liaison. They were so professional and Sean was extremely patient working around my 100+ revisions as the project evolved. He stayed on time and in budget which I have found to be a huge rarity. As you can see in the before pictures, our yard needed A LOT of work to reconstruct the retaining wall, flatten land next to the garage to add another parking strip, add a platform for the hot tub, add drainage and repair broken pipes throughout, add automatic irrigation, build custom wooden benches and under deck lattice. This project was a monster and Sean and Octavio handled it with grace. I really appreciated how they came up with solves along the way when we hit roadblocks (built-in bench was there idea) and created useable spaces at every corner of the complicated hillside property. They worked tirelessly 8-4, 6 days a week for months. Was such an incredible value for the amount of work this was. Would highly recommend!! Can't wait for all the plants to grow in so it will turn into the privacy garden of my dreams, thanks guys! - Krista

    Before
    Javier R.

    Markus and team did an awesome job on our backyard. We gave them a rough idea of what we wanted and they came up with a great design that fit our budget. They got the work done quickly and were very professional. Every guy on the team took a lot of pride in their work and made sure it was done correctly. They worked with our last minute adjustments and made sure the final result was something we were happy with. We used to avoid going in our backyard because of the mess that it was but now we love it!

    during the day before we had the play yard installed
    Rodney G.

    We couldn't be happier with our backyard work. From a barren very steep incline to a beautiful garden with various fruit trees and small shrubs that lead you down to the platform at the bottom where the kiddos can play in their new play yard and the adults get their own little corner to lounge as well. All extremely well light as well as irrigation and drainage lines setup so that everything can be the done the right way. Making small tweaks and changes along the way to suit our taste we had no issues getting things to look the way we wanted. The workmanship is top notch and always looking to make things more useful like moving our irrigation valves from the side of the house to the back so they could all stay together and out of the way. To coming up with the idea of using the ropes as a bannister to give things a fun and unique look. See for yourself in the pictures I've attached at how great things look in the day and night.

    Markus and his team at Liaison did a stellar job transforming our SF jungle of a backyard into a beautiful and functional space. Markus was extremely professional and straightforward from the initial consult all the way to the closeout walk thru. We came to them with a general concept of our vision, and he helped us finalize and execute the plan within our budget, ahead of schedule, and with no surprises along the way. A contractor myself, I cannot speak highly enough of the quality, value, professionalism, and ease of execution we experienced with Liaison. I wish more contractors of this caliber existed to service Bay Area homeowners!

    New Concrete, Turf, and Planting
    Patty A.

    Liaison Landscapes did an incredible job with the complete re-design and construction of both our front and rear yard. As an interior designer myself, I have been through many projects and worked with a ton of contractors, and I have to say that the entire team at Liaison was an absolute pleasure to work with. We began the process with Elliot, their (all-star) designer and he created a beautiful plan which we felt represented all of our 'must haves' and even our 'nice to haves'. He was incredibly helpful in nailing down details like materials selections, finishes, plant palette, landscape lighting, and even finding and artificial turf that looks so real! We then worked with Octavio, one of their crew leaders who implemented the design with excellent craftsmanship, great communication, and no delays in the schedule. The crew was always punctual, courteous, and most importantly left our property tidy and presentable each day after they left. I would highly recommend the team at Liaison Landscapes for both their design expertise and their ability to make a plan come to life. We are extremely happy with the finished product.

    Before - side yard path
    Adam F.

    We had a great experience working with Sean, his site manager Luis, and the entire crew at Liaison. As one other reviewer mentioned, I too was wondering who Sean was after all of the initial reviews mentioned Markus, but Sean is great. He came out a few months ago (pre-COVID) to talk through some general concepts that my wife and I were looking to do with our yard, as well as suggest various options to work with our budget. After inundating Sean with questions via email, we paid a deposit to get a full CAD drawing done as our project was hardscape and not just plants. Sean was then open to our suggestions and revisions on said drawing and answered, again, more questions than I'd want to answer myself. (Thanks, Sean!) Work began right after the COVID restrictions for outdoor companies lifted in early May. There were various parts of the Liaison crew specializing in different areas. We had a fantastic team that built our fence and a custom box for our utility meter (Thanks, Rene!) as well as others handling stones, debris removal, planting, irrigation, etc. Everything was done on time, and any concerns I had throughout were addressed by Sean or Luis on an ongoing basis. They also have 90 day guarantees post install for plants and offer an optional maintenance service going forward. A few of our neighbors have complemented the work done, and we've been happy to refer them over to Sean for their own projects the last few weeks. This is a great team, highly recommended.

    After: New outdoor kitchen and concrete work
    Shali N.

    Markus and his team did an awesome job on redoing our entire yard. Their concrete work is top notch, and they were even able to do a very specific finish that I was looking for! His team also did beautiful work with our custom wood and steel pergola. We are so pleased with the results!

    New everything, including the little outdoor office.

    Writing this review as I sit on my beautiful deck in my amazing backyard which was recently completely redone by Liaison. Markus and his crew (Elvis) were great to work with and we couldn't be happier. Our project was pretty intensive - we had the typical small SF city lot: sloping as we are on a hill, concrete, old fences and failing retaining walls. We wanted to make it usable, low maintenance, utilizing every inch of the space and of course, nice to look at. Not without its challenges, but with each new "curveball" thrown at us during the project, we were able to work with Markus and Elvis to come up with a solution that met our needs and didn't slow the project down. Besides having a great working relationship, the quality of work is top notch. We've had a ton of compliments and are definitely the envy of all our neighbors. Even after the project has finished, Markus has been available for follow up questions or minor adjustments we wanted to make. Doing big backyard projects like this in SF is always challenging (old homes, various city stuff, neighbors, cost), but Liaison was a great choice and we can't recommend them highly enough.

    Front walkway

    These guys were fantastic! Spoke to the owner Markus who was very knowledgeable and easy to work with. We were not exactly sure what we wanted, but he took his time to give my wife and I plenty of ideas to think about. We went ahead and booked Liaison Landscapes and their team did an amazing job. Our backyard was a major source of stress but now it is a relaxing and tranquil place to spend time. We updated the walkway as well, and it gave our house a whole new look. Really happy with everything these guys did, and I would absolutely recommend them. Just overall a really great experience.

    a garden at night

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    Markus C.

    It was a pleasure working with you, Mark!

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    Markus C.

    Thank you! We hope you enjoy your space for years to come!

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    Thank you, Adam!

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    Page 1 of 4

    Ask the Community - Liaison Landscapes

    Review Highlights - Liaison Landscapes

    Markus, Brent and Chrissy were prompt, professional and helped guide us to achieve a great result with budget as an important consideration.

    Mentioned in 88 reviews

    Read more highlights

    Shambhala Landscapes

    Shambhala Landscapes

    4.9
    (60 reviews)

    Tsering and his team recently transformed our backyard from an overgrown garden to one that…read morebalanced nature with utility for our entire family to enjoy. When I reached out, I was eager and ready to act on a long overdue project. Out of a handful of landscapers I met with, Tsering was not only the fastest from design to quote to contract but more importantly he was the only one who gave me accurate timelines for expectations of next steps. There was trust building right away. Throughout the project, he was communicative, genuine, and gave honest feedback/advice to my questions. When surprises came up, he always presented it with options, recommendation, and cost so we can quickly come to a good decision. He and his team went above and beyond on multiple parts of the project to maximize success, utility, and safety for our family. It was thrilling to see our backyard changing day by day over two weeks to something completely different and beautiful. We've been enjoying our new backyard, thanks to Tsering and his team. I highly recommend Shambhala Landscapes!

    We had the complete pleasure of working with Tsering and his team at Shambhala Landscapes!…read more To say I'm completely satisfied with their work, professionalism, creativity and kindness would be an understatement. Being a control freak I was hesitant to accept ideas from Tsering, however, once I saw his suggestions on paper I understood his goal was to compliment my vision. He was patient, provided options and the end result was wonderful. He and his team redesigned our front and backyard into gardens. Tsering is a General Contractor and if he can't do it he has someone who will. Every from, landscaping, lighting, irrigation, construction etc. the total package. Regrettably, I did not take before pictures of the backyard as it was so ugly but I've attached pictures of what I have. Unfortunately, Yelp doesn't allow me to put them in any order, (Before vs After). I could not be happier and would highly recommend them to anyone!

    Go Green Landscape

    Go Green Landscape

    4.5
    (94 reviews)

    Let me share our experience with Go Green Landscaping. In short they are respectful, polite,…read morecommunicative, professional, honest and trustworthy. I would highly recommend them to do any landscaping work you may have. Their front office, supervisors and project staff are completely customer oriented. Shout out to Rachel, Daniel, Dorian, Francisco and Eli. I found them on Yelp and their profile and reviews gave us the perception of a high quality and professional landscape company. as such I felt their pricing may be a bit high. I used Yelp to contact and communicate with them initially. Rachel impressively returned my request for information the same day. I also reached out to 2 other companies at the same time. My initial request was for weed clearing and contouring the front yard. They in fact quoted the highest price for this work. I then asked the three firms to quote the entire front yard landscaping project and this is where Go Green Landscape won me over. I had a plan sketch drawing of the yard with dimensions and notes of what we were looking for. Daniel came out to review this with me. He was patience and knowledgeable to the point where I felt comfortable working with Go Green. (I suggest you have some plans prepared so they can quote properly.) I gave them materials and finishes we desired and wanted to match some existing work we had done. Their quote came back detailed and precise. Everything was documented and clear. Granted we went back and forth a few times to make sure all items, details and costs were accounted for but Rachel handled this like a champ. Dorian, Francisco, Eli and the Team came out to start work. Let me just say these guys know what they are doing. They cleared the front yard in the first day! Then area by area, section by section they worked with me to bring our front yard concept to life. We opted for a super low maintenance design. Retaining wall blocks, pavers, crushed rock, artificial turf and river rock. The quality of care and professional work they provided will impress you. They went back and forth to dump site to drop off waste and to vendors to pick up materials as needed. They shifted workers from job to job as the work progressed. Seems like a well oiled machine with good organization. All in all the work was done timely and we are very happy with the final product. Give them a call!! Check out our before and after images

    Very easy to do business with this company. I had to cancel my original service date at the last…read moreminute (the day of) and they were very understanding and rescheduled for a few days later. Carlos and his crew were here on time, explained the work they would be doing and did an outstanding job. When they were done, they went above and beyond with the cleanup and even cleaned up the rest of my yard that had nothing to do with the tree trimmings! What a bonus!!! And their rates were $800.00 less than another estimate I got. Couldn't believe how much money I saved. Dependable, professional, cost-saving and friendly. I couldn't be happier with the service and will use them again when I need to. Highly recommended!!!!

    Zenscape

    Zenscape

    4.6
    (47 reviews)

    My review of Brian Ott and Zenscape is LONG OVERDUE. The short version: Brian is simply…read morewonderful--kind, patient, thoughtful, creative, honest, and hardworking. From the beginning, Brian listened carefully to our goals and transformed our ideas into a beautiful vision of serenity. He hand-drew his design, explained his ideas, and brought everything to life with a respectful, prompt, and clean crew. He transformed our backyard into a true Zenscape, exactly what we hoped for, and created gorgeous front and back gardens complete with irrigation and lighting. We have now worked with Brian and his team for five years, and what stands out most is that the relationship didn't end when the project did. He continues to respond to our calls and messages, offer advice, and help us care for and preserve his work. During a recent construction project, he even coordinated with our contractor and plumber to protect the garden and ensure the irrigation was properly connected. Our front garden now features beautiful plants, rocks, stones, and a Maple tree Brian planted and helped preserve during construction. The backyard has become a true sanctuary, with fire and water features, a birdbath, Japanese lantern, lighting, and a lemon tree--a perfectly balanced retreat for birds, butterflies, and humans alike. Brian and Noe are now helping us refresh a few overgrown areas (our fault!), and we couldn't be happier with their quality, patience, and follow-through. Brian didn't just transform our yard--he transformed our quality of life. Everyone stops to admire the front of our house, and it brings us so much joy. We are incredibly grateful. Thank you, Zenscape!

    Brian was super responsive to my email, asking if they could repair a water feature. He offered…read moreadvice to try which worked right away. So, I didn't need to pay for repair; I am aware others would have charged a consultation fee to examine the water fountain and then to find out it was such a simple fix would have been disappointing. I will happily hire them in the future when I do my next landscaping re-haul. Thank you, Brian!

    Liaison Landscapes - landscapearchitects - Updated August 2026

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