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Line-X of Laurel

4.3 (4 reviews)
Closed • Closed

Services - Line-X of Laurel

Auto customization

Auto electronics installation

Vehicle battery testing

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Carbody Collision Center

Carbody Collision Center

4.8
(24 reviews)

Erica summed it up best and I would agree... If you need auto-body work or repairs done anywhere in…read moreor near the DMV, this is the BEST quality work money can buy and their attention to detail will make the end results impeccable and flawless. We've brought 3 different vehicles here in the past 6 months and every one of them was dropped off pretty banged up and received back like it was brand new from the car dealership. What's most noteworthy is that they won't try to nickel and dime you or trump up exorbitant costs and fees. Instead, they're honest and straightforward and operate with a level of integrity that is truly unmatched. Pricing here was very fair and reasonable considering they are hands down, the best body repair shop we've ever used. I visited many body shops, read countless reviews, looked through hundreds of pictures, and asked a ton of questions before deciding which one I wanted to have do some repairs at Christmas time and the owner of this shop is truly what set Carbody apart from all the others. He worked tirelessly with the insurance adjusters to ensure the repairs were able to be completed with all the best quality parts and not just refurbished ones as well as went above and beyond our expectations by handling the interactions between our insurance company and the rental car provider he already had a corporate relationship / account with. Going through an accident can be stressful and frustrating, but getting to experience the amazing services and repair work from Carbody collision center was a great highlight from it all and I can't say enough kind words about Bob Gload and his family owned and operated for over 30 years, business team. We would never put our vehicles into the hands of another body shop after having work done from these guys. Lastly, while they are typically closed on weekends, Bob and his team even worked 7 days a week through COVID-19 to support essential workers through this pandemic which is a testament to their work ethic and commitment to helping our community. Highly recommend them!

Introduction to why I was here:…read more About to wrap up the 2nd of the two 2024 runner-ups now with C is for Carbody Collison Center, in alphabet series and will be getting to 2025 picks + runner-ups simultaneously. In October 2023 while on 495 on near the PG/Montgomery County border, hundreds of motorcyclists were causing chaos and very slow traffic on that Sunday gathering on the side blocking lane and lane splitting between the slow cars. This was insane and incredibly annoying. One of the motorcyclists rammed into my car while lane-splitting. He flipped his motorcycle. He picked up his motorcycle stumbled off to the side, and I tried to get the heck out of there as I didn't want to risk my safety with this awful motorcycle gang. Once I got to where I was going about 45 minutes later, I saw the damage, which wasn't horrible, but it wasn't just some minor nick. Visits here: That next day or two, I shopped around a bit in Laurel & North Laurel, and Carbody Collison had a better rate than the others. Also, Bob was kind and empathic to what happened. It wasn't urgent, but it could become a problem more so in winter because of snow/road salting as bottom part had to be replaced. I wanted to wait to see if insurance would go through, but they refused to cover it. Ultimately, that January 2024 we started the process, but it was going to take some time to get the part needed and would take them some time to do all the repairs. We agreed I'd drop the car off when I was going out of town; I rideshared to BWI airport. A week later I got back to town. Although they had agreed on finishing by then, there was something that was delayed even though we had agreed I come back that Friday afternoon, which I took a rideshare to get from my place to there, which isn't that far. Bob was nice enough to at least let me use a loaner car as I had a couple of other things I was doing, drove home, and then came back in the late afternoon. There was a bit of a tiff over windshield wipers they had replaced, which I thought was going to be cheaper, which I said I didn't agree to that much. He didn't want to continue to too much arguing and credited for either free or nominal price. I drove off to Columbia where I was going that evening. As I was driving back on MD-32 at US 1, I heard a loud noise like something was scrapping on the road. I got off at the next exit and went to the Savage MARC train station parking garage to see what was going on. I saw the piece hanging down. I snapped back in place, which got me home. But then the next day, I went down again, I stopped at a place in Laurel that I knew was open on Saturday. They did a temporary fix to get me through the weekend. I revisited on Monday, explained what happened. Bob apologized seeing what was going on; some screw was missing. He quickly got the staff to put back in while I waited there. In summary, Bob was overall nice & empathic except for a bit of heated discussion over price of an unrelated windshield wiper. I liked the price relative to other places (although I still didn't like as it wasn't cheap). They did a good job overall, but the missing bolt issue was annoying. They did a good job on timelines, but still a bit off on that, but at least got the loaner car for that afternoon as they were wrapping stuff up. This was mostly positive, and while there were some negatives, Bob did do a good job alleviating the negatives.

BWI Motorsports

BWI Motorsports

4.2
(10 reviews)

Avoid this business at all costs !! I took my brand new 2025 Lucid to them and had a horrible…read moreservice experience. Initially I was quoted 2 days for the work to be completed. It turned out to be a full 9 days before I received the vehicle back. Upon inspection, I noted a few areas that appeared to be flawed with bubbles/ lines, etc. I was assured that this was a normal part of the curing process, and to allow a week or two for the film to adjust. About two days later, I noticed that the film was completely lifting off of the trunk of my vehicle. I was told that the tech didn't cut the piece long enough. I gave them back the vehicle for a second application of the PPF to the trunk area. They took another 4 days to have the film reapplied. Again, I received the vehicle back with imperfections that I was assured would adjust in the curing phase. On my follow up appointment, after the curing phase, an area on my trunk had not adjusted as I was advised it would and required yet another (3rd) application of the PPF. I took the vehicle back a third time, at which point they were also to apply the windshield protection film to the vehicle. I was promised a day, it took an additional two. On the day I was supposed to receive the vehicle back, I received a call advising me that during the 3rd application to the trunk they had lifted the paint off of my vehicle (they are not a body shop). Therefore the vehicle had to be towed to a body shop for painting. That took about 5-6 weeks. Once I received the vehicle from the body shop I was able to fully inspect the windshield film that was applied to the vehicle. Upon inspection I noticed the very same imperfections (bubbles, lines,etc) on the windshield. Some of these are in the actual field of vision for the driver and obscure the view. So now, this is another thing I will have to have redone. Overall, it just seems like really sloppy work. They claim to have 20+ years experience in the business, but I did not receive a level of service that reflected that at all. Don't believe me? Check out Google reviews. You'll see more of the same type of experiences. Beware !

I took my Model 3 to another place and had the worst experience. I came to BWI Motorsports after I…read morepurchased my new Tesla Model Y. I really wanted to tint my windows to help block out the sun for my infant. Kie and Van were fantastic. The rest of the staff were so professional too. The lobby/waiting area was very comfortable and clean. I was actually able to wait for my service on site with my daughter. They offer a huge variety of services and they're in a good location. I highly recommend BWI Motorsports for tint, wraps, protection films, and other auto customizations.

Rpm auto center

Rpm auto center

3.5
(48 reviews)

I had an excellent experience with RPM Auto Center. Aria initially told my vehicle would be ready…read morein three weeks, but it was completed in just one week. My car has a unique blue/green color, and the paint match was done flawlessly. Thank you Aria for doing exactly what you said you would. Additionally, the interior of the vehicle was exceptionally clean and smelled like a brand-new car. I truly appreciate the care and attention to detail shown by the RPM team. Since I do not drive this vehicle often, (2019 with only 31,827 miles) it still feels new to me, and they restored it beautifully to the day I brought it.

I could have not received worst service. I needed a side mirror replaced. I was given the cost of…read moreit's replacement and made an appointment for the new mirror to be installed. When I arrived for that appoinment I was told I should wait for it would only take 20 minutes. After a hour and 15 minutes I asked how much longer and was told they are finishing the installation. Another 30 minutes pass and I was informed that they needed a different mirrow and woud be contacted when it the replacement would arrive. The bottom line is for a 20 minute initial installation I was at this shop 5 different days a total of over 6 hours and the job was not completed for worthless explanations; could not get it calabrated, we need another time to paint it, we are ordering a new one etc. The last visit I was told the car was being washed and it would be ready in 10 minutes - a complete lie. I asked for the manager and was told they were having problems installing it. All these visits I was misinformed, actually lied to, on the time frame to replace the mirror of which none were accurate. I left without the mirror replaced. Went to another shop, part was ordered and when it arrived, I waited while they replaced in in 55 minutes. I have used RPM a number of times with good results, but this experience could not have been any worse. ps I have never written a negative review before - but I feel this is extremely warrented.

Line-X of Laurel - autopartssupplies - Updated June 2026

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