Julie is the best!!! She is kind and takes her time with doing your lashes and brows. And trust me…read morehunny I am very cautious and skeptical when it comes to letting someone even touch my brows. With Julie there is no worry! She is a diamond in the rough. Her skills are simply amazing. She offers various styles and lengths for various looks. You can choose from a simple everyday look to Hollywood glam. The lashes always come out thick and full and they last for weeks. You can also purchase the lash serum to help in between visits or appointments. The services are performed in a private rooms (there is a brow room and separate lash rooms). The atmosphere is very relaxing as spa music plays (hello tranquil vibes). The service generally takes about an hour give or take, but honestly it does not feel that way. Sometimes I can't believe how fast the service is over. **Yelpful Tip: make sure to prebook your next appointment as Julie books up quick!** She offers early weekend appointments and has one late night per week. I have not had other services at the salon, but it is always hopping with clients, both male and female, getting hair services done. The staff is always pleasant and they offer beverages and snacks too. There is even a makeup artist there as well. Additionally, there are various products that the salon sells in regards to hair care. Everything from brushes, to shampoos and conditioners, to holding sprays, and products to care for color treated hair.

We came here in November 2010 for Bride and Bridal party hari and make-up and the ladies were…read morewonderful! They had little snacks for us and loads of books of hair designs. All of us are pretty low maintenance girls so we all had some curled style. The ladies were so friendly talking about their families and such! I have never really been in this sort of environment but it was fun! The girl that did my hair made it look exactly like the book, and even took pictured of it (for her portfolio)! The lady that did my make-up did a fabulous job as well. All of us girls came out looking wonderful and our hair held into the wee hours of the night, even with all of the dancing a the wedding. And of course the bride's hair and makeup came our wonderful too, they even showed u how to place her veil for later :)

professional.. accommodating, I used to get a standard hilite and extension move up.. would sit for…read morehours and hours, planet color, Jen kya and Lynn are exceptional

best place to get hair done! Great vibe good prices great location. Awesome people. Been going…read morethere for awhile so worth it

I've been seeing Brooke for over five years, which includes when I lived 2,000 miles away in…read moreSeattle, Washington, and now living in the city of Chicago. The primary reason I'm loyal to Brooke is because she is a fantastic and well-educated stylist. I have particularly long, thick, and coarse hair, and Brooke knows exactly what to do with it to avoid a head full of frizzy, out-of-control hair. I'm literally afraid to let anyone else cut it. Secondly, Brooke (and other stylists) reserve time at the outset of your appointment to consult with you in regards to your current likes, dislikes, and changes you'd like see made. This is important because it shows me Brooke is listening carefully and will address my concerns. I never walk out unhappy with my cut, likely for this reason. Finally, everyone I've ever encountered at the front desk is helpful and courteous. Most of the receptionists even remember my name, and always ensure my appointment is booked with enough time (especially because I come in from the city). It's also worth noting that the salon itself is clean, bright and well-decorated. I appreciate that they sell some of the best haircare products on the market, including Aveda, Redkin, and Pureology. Amato is an upscale salon that rivals any in the city of Chicago, and the prices are more than fair considering the quality of service. I highly recommend you give it a try if you're on the hunt for your "forever" stylist.

New owners are taking the salon up a notch. My stylist Taylor is amazing and took the time to get…read moreto know exactly what I wanted. Hair turned out perfectly!

great place, ask for Kim - she is a great sylist and never disappoints. A $75.00 haircut for only…read more$20.00.

After having the same hairdresser for over 20 years I decided we weren't on the same page. The cost…read morewas ridiculous. Stephanie started cutting my hair at a different salon and I followed her to The. Hair Spot. I have never left with a bad cut or color, she listens, gives her advice and we work together to get the look I want. Stephanie is fabulous!!!

You only get one chance to make a first impression, and this salon knocked it out of the park. I…read moremade an appointment for a mani/pedi based on a recommendation from my sister who lives in the area and could not be more happy with the service or the genuinely nice people who work here. I arrived wearing a mask and was asked a series of health questions to ensure the safety of employees and clients. The girl asking the questions was both polite and professional. The salon is spotless. No dust or hair on the floor or the retail shelves. While waiting for my service I observed tons of cleaning going on with an emphasis on high-traffic touch points. The pedicure chair was comfortable and had a nice massage feature. Each pedicure chair was separated by a clear shield so you could still see everyone around you. All employees were wearing a mask, and more importantly, wearing them the correct way. I didn't see a nose or a mouth the entire time I was there, LOL!!! I was fortunate to have an appointment with Lindsay. In a nutshell, she's fabulous. Besides being very friendly and easy to chat with, her work is immaculate and precise. I've never had anyone pay such attention to detail when doing a pedicure. My nails were cut and filed gently. After applying the polish to each nail, Lindsay painstakingly used a brush soaked in acetone around each nail plate to ensure there was no bleedover of color. Calluses were smoothed over and I was given the choice of warm towels and a shorter foot massage or no towels and a longer foot massage. Who wouldn't choose the longer foot massage???? My manicure was just as good. All the filing is done by hand, which is a lost art these days and something you definitely don't get at an average nail place. Lindsay took her time and shaped my nails exactly how I asked and made them as short as I wanted them with no complaints, all the while making great conversation and making me feel at home and relaxed. This was my first post-covid manicure and my cuticles were a mess. Lindsay was gentle but determined to get them cleaned up correctly. After weeks of quarantine, my first salon visit was truly a treat. I walked in as a new customer and left being a new client. Thanks for a fabulous experience, Lindsay!

Poor hair color experience. Salon hair color charts are not updated. Records of what color…read morecombination was used on a client is shared only after escalation to salon manager. The attitude from salon manager - trust us to decide what color to use on your hair is unsettling.

had hair and makeup for my wedding done and everyone said I was stunning. Emma did my hair and Inna…read moredid my makeup. couldn't be happier with the results. 10 out of 10 recommend.

I found a Groupon for the salon as a birthday gift to myself, excited to treat myself while…read morelearning to take better care of myself. However, when my friend and I arrived, the receptionist was unkind and unhelpful, treating us differently than other customers who received a warmer welcome. I had my nails done by Maria, who was lovely, but I noticed she seemed uneasy and kept mentioning time, which added to the tension. At the end of our visit, I asked the receptionist why the salon felt so rigid, suggesting that a more welcoming approach could help attract more loyal customers. Unfortunately, she became defensive and argumentative rather than engaging in a constructive conversation. While the stylists were great, the overall customer service, especially towards those who might be perceived as different, was disappointing.

Charles Morris was highly recommended in the area as a family-friendly place where I could bring my…read morebaby. I'm three months postpartum and was really looking forward to some self-care. Everyone was very friendly and kind, and I was even able to book a last-minute appointment to have my eyebrows done, which I appreciated. However, the cost of the nail services is insanely high compared to nearby salons. I paid $92 for a simple solid blue color, and my nails started chipping just four days later. About a week later, one nail actually began peeling off, so I called and gave them the opportunity to fix it. I also mentioned fixing my eyebrows, as they were not shaped and I was never given a mirror to see the final result. I was scheduled to come back two weeks later (keeping in mind that I called only one week after the chipping started). I asked if I would be charged for the chipped nails and was told yes, because I was outside of their "two-week window" -- even though I had already called a week earlier. At that point, I was going to be charged around $45 just to fix the chips, which is nearly the cost of a new set elsewhere. I ultimately canceled my appointment, especially since I was never informed during my initial call that I would be charged to fix the chipped nails

I originally started visiting Charles Morris Salon due to good reviews from family. I first started…read morevisiting and had good experiences with the staff for eyebrow appointments. Before a vacation I booked to get a full set of eyelashes, facial, and haircut with toner added. First, I had shown up to my hair appointment with Eleni. She refused to perform a toner on my hair because she said that I do not understand what a toner is and it does not change the color of my hair. I reiterated that I understand a toner does not change the color of my hair but can take out brassy tones and only lasts a few weeks at most; in addition I have had my hair toned many times by other salons with no issues. Once we got to the bowl to wash my hair, she had rinsed my hair but then abruptly stopped because she said at that point she would prefer to do an all over semi- permanent color. Once we got back to the chair she then said that she will not dye my hair at all, but she can perform a simple cut because she no longer had time to perform my scheduled services ... then sprayed my hair with a water mist in order to do so. I did then agree to get a cut. The cut was an uneven blunt cut, upon arriving home my best-friend asked me why I would take scissors to my own hair due to how uneven and crooked the cut was. The next day I arrived to get my eyelashes done with Bella. I had followed the aftercare instructions as this is also not my first time getting eyelash extensions done; they all fell off less than two days later. The photo provided is one day after the eyelashes were done. Additionally, the salon was selling handmade air fresheners which I had purchased for my brand new car that is less than one month old. About a week later, it had been a hot day and the oil from the air freshener had spilt all over my car. When I went to gently wipe the oil off, it also took off the finishing of my vehicle. I then attempted to get into contact with the store manager for over one week, I had called three times and left my name and phone number. I was promised a call back all three times, but had never received one. I then was able to call when the manager Sabrina was in store (4 calls at this point), where she told me the store does not give any kind of refunds, but I can come get my hair fixed by another stylist. I also offered to send her photos of my hair and car, but she said she will only look at those things in person. She also told me she checked the cameras and that I was taken to a bowl (not what I was arguing.. yes she did take me to a bowl, but she never actually washed my hair) and that I must have mis-used the car air freshener. Overall, I felt the manager was not sympathetic or apologetic for the situation in any regards. I had never shown up to a hair appointment and been refused a service which was booked and not had one service be done in entirely or with a professional who I did not feel was there to help me feel and look my best. I shared my story with close friends, my best friend also had her lashes done at this salon around same time as we were going on vacation together and hers also fell out. My sister then shared she had a bad experience with a haircut, and my manager shared that she had a bad coloring experience and service experience with the store manager, so she switched salons. To conclude, please be aware before taking your money to this salon. Unfortunately, my brand new may 2026 vehicle is not repairable. I did take my business to another salon who were able to fix my haircut and had no problem toning my hair to get my desired effects.

All of the ladies were really nice and seemed to be doing a really nice job on all of the other…read moreladies who were in there to get services. They were doing hair, dyes, haircuts and shampooing. When the customers walked in, they were greeted with a smile and were known by their names........which means that they have been coming long enough to become familiar with their hairstylist. I will definitely be back!!!

Absolutely the worst! I was discriminated against here! I was overcharged! And I had to come back…read morethree times to get my hair corrected! Do yourself a favor and do not waste your money at this poor establishment. Poor customer service. Poor stylist. Spend the extra hundred dollars and go somewhere where you truly deserve it. Because every woman deserves a hair salon better than this!