Went in for an early AM heart procedure and other than waiting 15min at the front desk for someone…read moreto come on duty, I found St David's Georgetown location to be easy to find (my Uber driver dropped me at the correct entrance) , clean, quiet and modern. The campus is smaller than other hospitals I've been to, which helped me arrive on time, and avoid getting confused about which building my appointment was in. With multiple heart doctors on my team, I can mix up who's doing what when and where. This hospital was manageable. I was in a shared room, (my first) but I had the window side, with a curtain drawn between the two bed areas creating adequate privacy. The single TV on the wall seemed to be more on my side, but there wasn't time to even turn it on. The very attentive nursing staff were busy asking me all the standard questions, double checking my medication list and fasting requirements, what I was there for, etc... all very professional, pleasant and efficient. When they had me ready for the cardiologist, I was wheeled into the surgical area and a new group of faces introduced themselves, went over a few more questions, and then the anesthesiologist said hello and I next thing I said was goodnight! Afterwards, back in my room, I was able to order lunch and had the salmon with veggies and chocolate pudding. The entree was so good! The BF (and my ride home) had arrived just in time to feed it to me as my right arm was in a contraption from the procedure. Discharge came with lots of aftercare notes, phone surveys and a handwritten thank you note signed by all the nurses. Nice touch!

Went to the Emergency Room on 8/22/2026 and received excellent, professional and friendly care…read morefrom the Nurses, Doctor, and support staff! I highly recommend! 5 stars

Jae and the staff were very professional and caring. Jae was fast and I was in and out in a few…read moreminutes for a blood draw. She's my preferred provider for my quarterly blood work.

I was hoping to find a local provider to transfer my TRT care to. I signed up for an appointment,…read morecreated an account and showed up. On the counter is a printed update not on their website - weekly paid visits required in person. Had this been disclosed I wouldn't have wasted my time. My current provider meets with me quarterly, no problems.

I came here to get knowledge about what's going on with me, and it was a mixed bag. Of course, they…read morestill helped me with the major issue I was having, but it felt like the doctor had shrugged off other symptoms I was having and I didn't appreciate that. I asked clarifying questions about what it could be and the doctor said, "I don't know," and didn't even try to figure it out further. The nurses/techs were nice, at least. I just wish I could have been helped more for what I paid. If you need to go to a urologist, I would look elsewhere.

We have been to this office twice this week as a new patient. Be prepared to WAIT! You aren't put…read morein the queue to be seen until after you fill out more forms. Staff seem to room all 6 patient rooms at once as the waiting room gets full. Waited 45 minutes after our appointment time and were seen out of order since we had to leave for another appointment. The nurse practitioner was very professional and as thorough as was expected. Never saw a doctor. As we exited the patient room we stood and waited to turn in paperwork and make additional appointments. There was a counter and sink full of urine samples next to where we stood behind 4 other patients waiting to check out. At the same time new patients were waiting to come in. Went back today for just a blood test.?Again a cluster of people at the entry desk with 4 people waiting. Don't know if it's a double booking issue or what? Waited 20 minutes after the appointment time. People seem to be constantly overstepping each other- both patients and staff. Parking is also a bit challenging since the office is adjacent to St David's hospital. Hoping the care level is worth the challenging office dynamics.

They used to be great, then BSW bought them. Now they're almost never actually open. Their website…read morewill let you make an appt, and you will show up for your appt, only to find a "closed" sign. Don't bother, just drive right on the anyplaceelse.

If I could give this place zero stars I would. I booked an appointment online and waited over 2 and…read morea half hours to get anywhere. Go into an exam room and waiting, waiting, and waiting. They only have one physician available and a surplus of patients. I should have read the reviews online before coming here. Very disappointing. As far as the bedside manners go... I was not pleased with the lack of female physicians available. I will not be retuning here anytime soon.

I have been a patient of Dr. Snook, Dr. Otto and Marc Wausson, NP for over a decade. My wife and…read moreelementary schooler have also been patients, here. We have always had the best medical care at FMC Georgetown! I love their staff, too. My schedule can be all over the place, so I love that they take walk-ins and are open for walk-in on Saturday morning.

I don't know where to start. I got a medicine that was completely life-changing and was very…read moregrateful, this is a medicine you cannot just stop taking. There are serious physical consequences to doing so.. you're a dizzy spell headache or you feel weak and can barely walk without feeling dizzy 24 hours a day for 3 to 5 days Just denied my refill. I have no communication from the doctors office. these people make me sick and I'm going to include a picture of my partial label without giving my personal info just so people don't think this is a troll review

This place is horrible. They cannot answer their phones. Called 10 times today to follow up on the…read moremedical status of my son and they simply won't answer. During admission process they left us alone for over an hour due to shift change. Mind you during a mental emergency - and no one went over the paper work , reviewed or explained it. These sort of places need to have better oversight to ensure patients are protected and actually receive the help they need.

This is just a prison you pay for. They chew you up and spit you out without a thought for the…read morereason you're there, which is mental health intervention and care. Some of the staff are fantastic; others are callous, needlessly cruel and clearly uninformed on mental illnesses. In response to my descriptions of having an ongoing panic attack, I was told "A pretty girl should never feel depressed" and "if you [unalive] yourself, you'll only spend eternity in a bad place." You will spend more time wishing you could leave than time you will spend healing from whatever you're going through. This place is merely a profit focused conveyer belt.

Dr. Nelson is an outstanding doctor who shows concern and listens to her patients. She is one of…read morethe best Physicians I have ever had any Doctor. Staff here is also very nice and knowledgeable.

I have never had issues with this clinic, or with my Dr., who is leaving this practice and going to…read moreanother practice whose hospital I don't want to switch to. So I have to find another doctor and I am reading these reviews. I have never been treated poorly, never have had to wait very long, longest would be 10 minutes, and I love love love the patient portal. Whoever is in charge of the portal, always gets back to me within 24 hours, sometimes that very day. It is a great way to connect with your doctor and inform them of changes or concerns (not urgent concerns of course), instead of having to remember to tell my doctor everything during my appointment. I am confident that I will receive the same care that I always have with whomever I choose. During my past care here, I have never had the feeling the office over books patients. Dr. Spitler always had time for me, I never felt like she was rushing me out. I hope to find the same care in the doctors that are here at the clinic now. If I do feel that way during an appointment, I'm history!