Melissa is amazing! She has helped me get through a rough situation she really understands. And she does her job above and beyond . Thank you Melissa for your kindness and understanding.. read more

Loan max is a place you go when you are in a jam. I have had 2 remarkable experiences with Melissa. She's a gem. Walk in there and ask for her. She makes you fill out this form, takes 5 minutes tops, does some small paper work, and 15 minutes later you get your check , cash it right up the street and done. You pay it off , get your title back, and boom, flawless, respectful, and professional. Thanks miss Melissa, you're simply awesome. read more

They were very nice. Helped me a lot. I would Def. recomend. Cindy took care of me. Explained everything through.

easy quick process. Barbara was great, explained the process and repayment thoroughly

Very easy process, they are very accommodating. Melissa and everyone is very nice and helpful. I've used them 3 different times when I was in a pinch and needed cash. I can't get a loan anywhere else and I'm out of the door in 20min with a check with loanmax. read more

I have a current loan with them and they are the BIGGEST PIECE OF SHIT ASSHOLES TO EVER WALK THE EARTH. They are rude and condescending and no one knows what the fuck they are doing. They'll call you a dozen times about paying the loan, but when you want to pay extra on it, they wont let you. They are complete scam artists. Wish I never got a loan from them. Maybe i won't pay on it, move the car somewhere else and when they come for their "collateral" it won't be here. Maybe you should treat your customers a little nicer. read more

I went to loan max in Salem Nh. Great service by staff by a woman named Barbara. Quick and professional. Would do buisness here again

This place is a joke and there customer service is comical. I went in there today after speaking with someone from there staff that I could take out a loan with my car title. After driving an hour they said no to a loan. Which I find funny after they said they would, so I'm guessing there not giving me the loan because I honestly think it's because of my race. Sad to say that racism is alive and well and this place is a perfect example of it. The staff was extremely disrespectful, dishonest, and very judgemental of me and my race. So please take your business down the street to any other title loan spot. Atleast there you will be treated with respect and honesty, which I ended up doing and got my loan today. Sad to say that it's 2016 and racism is still going on and Loanmax of salem new hampshire is strong believer in it and practices unethical in there business ways. 0 stars if possible, racism should not be tolerated or excepted take your business elsewhere. read more

PEOPLE BEWARE !! Read the fine print carefully., I took a loan for 1500.00 was told in person that it would be 1900.00 total. They call to remind you, well I mentioned that I'm glad this is my last payment, the woman there said no look again My payment is 319 month ,can you believe that only 39 dollars go towards the loan !! I had a person with me that day I got loan we both asked , so it's 1900. Total in 10 months? It's all in the contract was the answer . I'm sick over this read more

I went there today and those fools that work there after driving from Massachusetts filled out all the paperwork, they looked at my car, and ok'd me for a loan. After being there for a bit they turned around and told me they couldn't approve me for the loan unless I get a cosigner......WTF......cosigner what a scam this place is. Beware. read more

These people are thieves, and they will harass you 5,6,7 times a day. They will text and call you from fake phone numbers. It all started when i went there to take out a $1000 loan on my vehicle. After a month i lost my job due to the virus. Well thats when the harrissing calls began from the most rude and unprofessional employees i ever dealt with. My vehicle was taken off the road and insurance i had to cancel because i was out of a job i was telling them to come get the vehicle because now it has no plates nor insurance and i had to put it in the street because the lack of off street parking. Well they never came to get it so i kept calling them and explaining to them it was going in the street. Well the time came and i put it out there, and well it got towed. Well i told them they had to get it out of towing if they wanted it... Well they never did and with them holding the title i couldnt do it unfortunately. Now the tow company sold the vehicle without the title and the loan company is harassing me daily since march of 2020.. This is on them not me, all they had to do was bring the title get the vehicle and go home... Now for almost a full year and about 1500 call later its still ongoing... Do yourself a favor and stand clear from these scammers... Keep your sanity they took mine... read more

I have dealt w loanmax 2x in the past. coming from Boston, they were always friendly and nice to my.. if you know wat ur signing up for ... then y complain ?? both times walkedout w a loan.. I went to a different location both x's and was properly dealt w..racism??? maybe going a little tooo far...both my experiences w loanmax were wat I expected...HELP IN A BIND!! thank you loanmax!! Coming from a customer who appreciates ur business... read more