I was so mad when I locked my self out of the house, l thought it was going to cost me quite a bit of money to get in and I was going to wait a long time for someone to get to me. I was very thankful that Josh was at my house very quickly and did not charge me that much. He was very professional and provided great service. Thank you josh read more

I Needed Lock service for my car that had a bad security key. I called Lock Stop and Josh quickly arrived to me at my work and effortlessly fixed my problem on the spot. Great pricing! So Fast so simple! Thanks Josh! read more

Josh did a great job. Right on time. Super fast. New keys work like a charm in every lock. I highly recommend Lock Stop and Key.

What a great experience! I called Lock stop and Key on Saturday evening to add additional deadbolts to our doors (since our 3 year old is now unlocking doors! Yikes) and he was able to come in the next day! Definitely added piece of mind to this worrying mama! Thank you so much for the prompt response and excellent customer service! read more

Josh was professional and thorough. He answered his phone on a weekend and was able to schedule quickly. I would highly recommend him for all your lock and key needs. He will be my go-to locksmith from now on. read more

I usually don't write yelp reviews, but Lock Stop & Key was so good I thought I should let others know about him. I had him out to the house this afternoon. We were having problems with a new electronic Yale keypad lock that my handyman installed. He immediately identified that there was some friction in the bolt lock and that was what was causing the problem. He was able to fix it immediately. He was a super nice and honest guy. I'm going to have him re-key my whole office building. Low price. Honest guy. Fast. Showed he cared about customer! read more

Joshua is the most professional, top notch locksmith I've encountered. I was able to reserve his services right away since I lost my house keys. He was personable, prompt, affordable and works very fast and efficient. He also will give you 10% off your first time using him. I would recommend him to everyone!! read more

Contacted on Thursday's and made appointment for Friday. Tech was running late but called and gave me a one hour window one hour later than originally scheduled. Tech was friendly, had a key made for my car in less than hour upon arrival and the cost was $100 less than other company's quotes. Thumbs up! read more

Josh was quick to respond, easy to set up an appt in his new shop, quick to do the work. Friendly, personable...I would use him again!

What a professional young man who came to help us solve an emergency problem and then a long standing issue with our door. Professional, personable and respectful. We couldn't have asked for more. Thank you Joshua. read more

I used Lock Stop and key for the first time and all I can say is Josh is a polite, punctual, professional person. I am very happy with the professional job that he did. The price was reasonable and I will definitely recommend him to others and if I need to get work done again he will be my first choice. read more

We needed to have our house rekeyed, and the technician was able to explain the best options and get everything done efficiency and for a reasonable price. While he was out at our house, he also made a new chip key for one of our cars (something that had been on our to-do list for a while). read more

I locked myself out of my house today. Thank goodness I had my cell phone with me. Being new to the area, I didn't know who to call. Of course i pulled up yelp. I called two places before I tried Lock Stop and Key. Both places never bothered to return my call and their msg. said they were open 24/7. I tried Lock Stop and Key and my phone call was answered Promptly. Joshua told me he would make the trip to Guerneville from Santa Rosa and the price was less than I expected. He said he would be here in 30 minutes and he was. When he got here he had my door open and I just so happened to have a new keyless lock and he put it in for me. He was very professional, and kind. I have now found my new go to person if I have any further issues with my locks or Keys. Price was very fair for a Holiday. If you need a locksmith call Joshua. read more

I call Josh, based on his 5-star Yelp rating, to see if he could try to extract a part of a door/ignition key that broke off in the driver's door lock of my old Nissan Maxima. He was very polite and accommodating, and set an appointment for the next morning. Quoted me only $25 if he could do it without taking off the door panel or $85 if he had to do that (an hour+ of work.) Although I decided to retire the car thru the BAAQMD program rather than fix adn try to sell, I was very impressed with his response time, his approach, his willingness to work with me and his more than fair prices. If I encounter any future auto or house lock or key issues, he will be my first (and probably only) call. read more

Josh is a one of a kind, professional guy, who just happens to be a Locksmith. Besides being very personable, he was on time for my appointment, and made my spare car key very quickly. I had one of those keys that is complicated, yet he was capable of programming it. This saved me a lot of money and time, compared to going to the dealer. I will go with Lock Stop and Key again, If I need someone to work on my locks, or make keys for me. read more

I cant praise them enough. We locked our car keys in the trunk of our new model Mercedes in Guerneville - we were stuck without cell signal for hours on a Sunday. AAA wouldnt touch it - our only option appeared to be towing our car 80 miles to a Mercedes Dealership in SF. He was the ONLY locksmith that would attempt such a job - he made the long trip to us realizing we were really stuck. He arrived literally the minute he said he would - and worked for well over an hour and a half to get inside our trunk and retrieve our keys. He was incredibly professional, polite, and ridiculously hard working. At one stage of the process it appeared he would not be successful, and he let us know he wouldn't charge us. He persisted, and we were able to drive off that evening. Saved our weekend, worth every penny. read more

I've used Lock Stop and key a few times now. First time was a Saturday night & Josh Jacobs gave me a timeline & also called to confirm his arrival time. Josh was professional, fast & really nice, and price was reasonable considering it was a Saturday night. Josh offered to install an electronic keypad for a great deal. Second time I wanted to have my garage door keyed, especially since I was not able to get my car out during the fires. Turns out it's not the key but an electrical issue. Josh was so nice taking time to show me how to manually open my door, and he didn't charge me. Very professional, arrived when he says he will, dependable, and a nice guy. I am happy to refer him, and use him again in the future. Thank you Josh. read more

Tyler was great! I locked my keys in my car and he got them out for me in no time! He showed up exactly when he said he would and even gave me a call 20 minutes out. Prompt and professional, highly recommend! read more

They offered me a same-day appointment. Tyler assessed a sticky deadbolt lock and determined it could be fixed rather than replaced. Even though it was quite an old lock, with lubrication and adjustment of the strike plate, it works like new. Very fair price for the work. read more

Found this company in a pinch, we needed a commercial building re-keyed in a certain time frame, this company delivered a river right on time, prices were great for what we needed. Couldn't be happier. I would highly recommend read more

I spent decades in the automotive business and was associated with one of the premier specialist import repair businesses in San Francisco and know how expensive it can be if you lose all the keys to a modern motor vehicle so I was concerned when I misplaced one of the two keys that came with my Toyota pick up truck. The dealer wanted a bit over $200 (plus tax) for the key with the three buttons and an additional $169 to program it so the car would start. I called and spoke with Josh. He would have saved me over $100 for the same key and programming but he suggested a key without the buttons to remotely lock and unlock the car that would cost $80, including the programming! The whole process, cutting the key and then programming it took about 10 minutes, the dealer was charging what must be one hour labour. Friendly, competent and the added plus, Josh is a vet who served our country. He ended up saving me over $300 as the dealer never even mentioned the less expensive key. read more

Friendly, respectful and super helpful. I've used them a couple of times and he was very knowledgeable and patient. Fast response time too! read more

Fast response time and very kind. Quick too! Had my door opened in a matter of minutes!

Josh provided excellent service. He was able to come to my house same day I called, got in and out rekeying three doors, keys worked, good price, and then found out he also can do keys for my Prius! If I can't find that extra key I got from the dealership (for a high price), I will go to Josh for one as the price he quoted was considerably less. Who would've thought there's another option for those keys? Highly recommend Lock Stop and Key. Thank You, Josh! read more

Joshua was professional from my original phone call through gaining access to my house, explaining everything every step of the way. His focus on the customer was unique in my experience. I highly recommend him for his technical competency and customer skills! If you have a security need, call him, you will not be disappointed. read more

Last night I locked my keys in my room at my new apartment (the doors shut automatically) and it was a weekend so no one staff member was there to unlock it. Josh was super nice over the phone, gave me a very reasonable quote and showed up ON TIME. He got my door unlocked pretty fast given the type of lock it was and made me feel like this happens to everyone at least once. Before I called him I had talked to a few other people in the area and his were the best prices, and the fact that he was there when he said he was going to be meant a lot. I definitely give him and 10/10 and will be calling him back if this ever happens to me or a friend ever again! read more

Josh is incredibly quick, fair, on time, courteous and professional. Absolutely the best locksmith in the area. I've been in Sonoma County for decades...I wouldn't bother looking anywhere else for my locksmith work. read more

Joshua showed up on time and did a great job getting me a new key for my garage door. Price was also fair. A+

Spectacular in every way. Don't waste time calling around - this is your guy. THANK YOU SO MUCH!!

Thanks Josh for your great service and punctuality. Changing the locks on my house was not as expensive as I thought it would be! Josh was friendly, professional, and reasonably priced. I think it took less than 5 minutes to re-key my door. He also offered me advice on how to make access to my home safer for me in case of a lost key. He advised me how to make my house more secure recommending different locks for my door and using a strategically placed lock box to hide a key. He even offered to help me install the lock personally, or by phone if I need help. read more

I lost my car key FOB this morning and Josh & team took less than an hour to get to my location, replace and program a replacement. The cost was about half of what I would have paid at the dealer. I highly recommend Lock Stop and Key...especially if you're looking for fast service and a more than fair value! read more

Great business. I made a call on a Sunday and Josh came out within 30 minutes. He was very friendly and efficient. He changed 7 locks in less than 40 minutes. I give him my highest recommendation. Price was very reasonable and only slightly higher because of the weekend. He does cars too. read more

Text Josh with a very quick reply back, asking if he could program some auto key fobs. Appointment was made the same day with an easy meeting location. Had 2 key fobs programmed and 2 keys made. The appointment took about 30 minutes. Josh is very professional and easy going. He understands his job and has the most current software for programming . read more

Locked myself out of my car today at the worst time with valuables inside. called 5 different places before josh and they either didn't answer, were rude, and had time frames that were over 6+ hours waiting time. He arrived fast and was professional and polite. Just an over all great guy. Had the job done super fast I was amazed. The only locksmith I will call or recommend to anyone and everyone. Thanks josh! read more

I was dropping my friend off at her house late after a Halloween party and noticed that she was struggling with the lock at her front door. The latch seemed to be broken. As we circled around through the backyard it was clear she had been thorough in locking everything so we were unable to find a way into the house. It was about 11PM. We were dressed (not for the cold night) in Halloween costumes. Who were we going to call? Lock Stop & Key! Joshua, the owner answered the phone himself despite the late hour. He said he could be out in 20 minutes and he was exactly on time. He was polite, professional and focused. His van is a mobile workshop so he had all the tools available to remove the lock and get my friend safely into her house. While he was at it he made her an extra key- no additional charge. Thanks Joshua! read more

Outstanding experience! All yelp responses were immediate and to the point. We set up an appointment the previous afternoon and he was here the next morning on time. I was back on the road in minutes! Thanks a lot bud read more

Josh is great; look no further. Reliable, professional, good conversationalist to boot. Fair pricing. Couldn't have asked for a better experience. read more

Josh responded to my yelp message in 5 minutes. Setup an appt time and he was early, took about 35 minutes to get me a new truck key. Professional and quick service. Thanks again!! read more

Josh is friendly efficient and reasonable in price. We had him rekey all the locks in our new home and make us a set of new keys. He was on time, polite and did a great job at the price he quoted on the phone. I would highly recommend Josh and Lock, Stop and Key for your home lock and key needs. read more

Excellent service. Showed up on time, changed all the lock I needed changed and the price was fair.