This location has declined lately. The service just is not as efficient as it once was. Today, my takeout order sat on the counter for a ridiculous delay due to difficult in processing my cash payment. It was a soggy mess by the time I made the short drive home. read more

Service is terrible, ordered a Ribeye medium rare got a rare sirloin we got our salads 10 min before we got our appitizer. Dont waste your money here go to a decent steakhouse. read more

Me and my gf went to logans in Bristol, Va aroun, d 3 pm Sunday the 6th day of Feb.. I called before we got there to see if they had a wait time to get a table.. Lady said 15 min wait time. We get there in approximately 4 mins, and park, and parking lit was maybe a 1/ 4 full. We go in and was told we had a 30 min wait time. I looked around and there was at least 25 tables open, including bar area. We gk sit at bar and 25 mins later she asks what we would like to drink. We ordered drinks and i ordered a bud light with a whole lime, because they dont have bud light lime, so she brought my drink and one tiny slice of lime, then I told her I needed a whole lime, so she got the rest and brought it.. Never once gave us any napkins or anything. Me and my GF are talking and I have my elbows on bar, and out of the corner of my eye a waitress sits a basket of bread and butter behind my elbow kn edge of the bar and walks off, If I hadnt noticed, they would have wound up in floor..Once again no napkins or silverwear. By then my frosted mug was leaving a big puddle that was running toward my lap. We asked for napkins and bartender gave us 6 small napkins, of which 4 wiped up puddle. Bartender took our order and my gf ordered a sirloin med rare, and I ordered same but well done, and ordered a coke that I wanted when my meal arrived. About 30 mins they brought our meals to us, and my gf's was almost raw and mine was 90% pink all the way through. Then a out 5 mins, we finally got bartenders attention and I told her about our meals, but my gf decided to try to eat it anyway because we had already been there going on 2 hours.. After 20 mins she brought my steak back, and it looked like a burnt tire. So I tried to eat it and besides being tough, it tasted like crap. My first time there, and I will never go back there again. Nobody asked how it was, or even appoligized or anything, just charged md 46.00 for something that mite have been worth maybe10.00.. read more

The experience at Logan's was a first for me, and it will be hard to top. It began with soft buttery rolls that melt in your mouth. We got mozzarella sticks as an appetizer, and the cheese stretch was perfectly divine. The two sides I ordered was the Caesar salad and the mac and cheese. The thing that pleased me the most about the salad were the croutons. I'll be honest Texas Roadhouse's has disgusting croutons, but Logan's had the perfect toasty crunch. The Mac and Cheese was classically scrumptious. Finally, I got the medium rare filet mignon, which was the most exquisite delight of the whole meal. Devouring the juicy steak, satisfied and went beyond expectations. Finally, the service, no restaurant is quality without quality service. The waitress was kind and well-mannered and stayed on top of our needs. The best part of the whole experience however, was the manager Kieth. He was funny, polite, and made sure everything was taken care of. Thanks to him the whole experience ran smoothly and will be a well-loved memory for quite a time to come. Five-star review! read more

Logan's Roadhouse - Tidy Dining Room - Steakhouses Near Me - Bristol, Virginia

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Poor food burned both chop steaks fries were cold waiter hardly came around said she would get management but didn't so they will no longer have my business if they would made it right i would have let it slide read more

This is my favorite place to eat the food is always hot drinks always cold The servers are always friendly the house have smiles and the bartenders love talking to you they always get my stake right read more

Want to start by saying I take my hat off to management... a customer make a sexual comment to a bar tender and he was very professional in the way he handled the customer... bartenders should never be put in this situation... and especially female bartenders...as for the food I had the salmon on a plank with broccoli and it was very good ... first time to Logan's for a chain it was very good read more

Some of my favorites are pork chops, meatloaf, kickin' chicken salad, and the teriyaki club steak. Sometimes the food isn't great, sometimes it is! Greatly depends on who is working. read more

Well, the food is sub-par. Got salads yet it took another 5 mins to get silverware. Everyones food arrives but I had to finally ask if I was gonna get mine. Bathrooms at local bowling alley 100x's cleaner then Logan's bathroom. Too bad Bristol doesn't know good food, good service and clean businesses. read more

It took 1 hour it for 2 salads and some nachos and peanuts but the bread was good but a turtle Could make a kitchen go faster Papa johns could have been better read more

Good service, well-prepared food. Nothing that shouldn't be expected but also nothing to separate it from any other chain steakhouse. I've been a couple of times and will continue to go here when in Bristol looking for a good steak. read more

We stopped in here on our way back from a trip to Abington and were pleased with what we found. The atmosphere was fun and very "roadhouse-y", complete with peanut shells covering the floor and a fridge where you could pick out your cut of meat. I ordered a steak and it was good, though not the best I've ever tasted. The sweet potato fries were not what I was expecting, and they were too sweet being covered in cinnamon, that should be an option because I would have never chosen to have them finished that way. All in all it was some pretty tasty food and I wouldn't mind stopping in there again read more

We got our table in about 5 mins of waiting on a Friday evening, we got to order drinks about 5 mins of waiting, the server was very friendly, and we got the food was fast as well. I was impressed at how delicious the food was! And the fresh roles are amazing. Very clean restrooms. read more

The wings were ok but the blue cheese needed work. Had a steak and potato for an entree it was good but the steak was over cooked. Overall for what I was expecting it was ok read more

Steaks are generally "okay". Personally, I prefer their meatloaf. Baby Back Ribs are also very good. My wife tried the Pork Chop this week and she said it was "good, but not great." Quality consistency has been erratic. All seems depends on the cook working. Don't hesitate to complain to the manager; they'll make it right. read more

Out of steak. How does that even happen. I come to Bristol 3 or 4 times a year on business and this place has had horrible service every time I come.. not again read more

actually writing this on the same stool i've been sitting in, waiting for my food for over an hour. all we ordered were two salads and kids meals. although the bread was good, and the service was decent; the kitchen is just far too slow. we even stated at the beginning that we were in a rush to get back on the road. bathrooms were also disgusting and smelled strongly of soggy cardboard and banana peppers. ended up walking out without our food, as it was not worth our time. curiosity killed the cat, and a slow kitchen killed the restaurant. read more

I usually get the steak but decided to order chopped steak. The description said chopped steak served with mashed potatoes, gravy, mushrooms and onions. When the plate arrived I couldn't even find the mashed potatoes. After questioning the server she said the mashed potatoes were a garnish, not a side. If that's their policy, they need to word the description differently. Will stick to my usual. Also the rice pilaf is a garnish, not a side. Did complain to the management and they discounted the meal, kudos to them. read more

if i could give this one star, i would. i literally downloaded this app just to give logan's a review. we ordered our food online at 6:30 and they told us that it would be ready at 7. i went to the restaurant at 7 and waited there until 8:30 until i finally got my food. when i came home, two of the meals were missing and they had messed up an order. really would not recommend. read more

This isn't my first trip to this Logan's, but it very well might be my last. I've never written a review before, but this experience was so miserable that I felt compelled to create an account. Firstly, and this is probably the worst part, one of the COOKS left the restroom without even taking the time to WASH HIS HANDS! This is not only disgusting, but extremely unsanitary! But now onto the meal. I would expect slow service during the lunch or dinner rush, but certainly not within the mid-day rut. Waiting 45+ minutes for a few simple rare steaks and a bowl of soup prompts you to resort to eating the stale, mushy peanuts on the tables. I eventually received bowl of cold potato soup but they forgot my sides. Granted, the staff is very friendly, but this restaraunt appears in disarray. read more

Atmosphere was so-so, but the fillet was a welcome surprise. No surprises, just steak that was lightly seasoned. The veggie skewers were good as well. read more

It was Sunday night ,we are traveling the food was great and fast my filet mignon was perfect as was the lobster tail. Our water Sam did a great job. They weren't too busy I can imagine they get slammed ! read more

This was the worst steakhouse I have ever been too. Out of Filet, out of French fries, out of sour cream out of lobster. Took for ever to get seating on a Monday. Manager never came out to check on us. HORRIBLE. read more

If you're hungry for great steak, good mixed drinks, and great customer service this hell hole is the last place to come. I sat at my table with no greeting for 7 minutes after I stopped and asked a waitress where my server was at. When they finally showed up and took my order 40 minutes later is when my "med rare" steak came out. The steak was a cold burnt hockey puck, and there wasn't anything baked about my potato that shit was still raw as hell. Yet the food wasnt the only situation i was having, an older man serving was telling his tables that Ocharleys across the street was shutting down so when I went over there to get their delicious Carmel pie to wash nasty ass Logan's out of my mouth, asked and sure enough they are not. Pretty pathetic that you're a steak house and fuck up a steak but you're going to talk a smack about your competition. My business will now go to Ocharleys for now on. read more

Good menu to choose from service was a little slow but still great. I do enjoy chicken that me and mt wife got

Last time at Logan's, I ordered a Porterhouse steak. When it arrived, it was about 1/4" thick...you could almost see through it. I called for the manager, and, of course they made good and brought me a new one..about 1/2" thick. I don't plan on ordering another one here. read more

Logan's has always been my favorite restaurant. I miss being allowed to toss peanut shells in the floor. Idk why, maybe just because it's different. I love the atmosphere. I'm not a huge fan of country music, but it fits the setting. We usually just take a booth in the bar area if it's open. Always a good view of the tv's and space away from the hustle and/or crying children in the dining area. The service is ok, but obviously I keep coming back because the food is awesome. I love just about everything on the menu, especially the brisket nachos. Holy Moly those are some good nachos. I always leave overly stuffed with rolls, potatos, mac n cheese (which is to literally die for) steak, shrimp, and any other goodness my tastebuds desire. The only disappointments I've had were in the dining area, which is another reason I prefer to sit in or at the bar. Once I went specifically for ribs. I ordered a half rack, only to be told they were out of half racks. I could purchase a full rack, but I did not need a full rack. Couldn't they just cut the full rack in half? Apparently not. That same night, our server was obviously rushing us, forgetting things, and trying to clean the table while we were still eating. Then while we were waiting for our check, I see him over by the door chatting it up with his girlfriend who I guess was waiting for him. Maybe that's why he was in such a hurry. Another time this same guy wasn't serving our table, but had the girl who was serving our table ask me if I had a boyfriend. I do have a boyfriend, thank you, but now I feel awkward while I'm trying to eat. Another time, the place was hopping as usual, we were seated promptly, got our food promptly, server was polite and friendly... but she had checked on us/ interrupted us so many times that we started timing it. Every 2 minutes on the dot she would circle around and ask us if everything was ok. Everything was ok, every. single. time. My boyfriend and I eventually just stopped trying to conversate with each other at all because of the constant interruption. She was doing the same thing to her other tables as well. Idk which is worse, the ones who abandon you or the ones that make you think you might as well have gone on a date with them instead since they consumed all of your attention for the night... But whatever, I'll never get tired of their delicious entrees and I like sitting closer to the alcohol better anyway! read more

This Logan's used to be one of our favorite restaurants, but in the past few years the food quality has really declined. Today we tried Logan's again, and this is the last time. My husband and I got the ribeye's cooked medium well. They were both charred, tough, and had no flavor or juices. Our son ordered cheese fries with only cheese, bacon and fries, no seasoning. The first time they came out they were stone cold. The waitress assured us it would only take a few minutes to get them remade. After 20 minutes, she told us they had made them wrong and were having to redo them yet again, but "it'll just be a minute". After another 10 minutes the manger brought out what looked like a correct order, but they were so hard you could not bite into them, but you could play tunes hitting your glass with them. The manger did adjust the bill and not charge us for the fries. Our service was excellent, but it's hard to appreciate that when all of our food was so bad! Also, the restroom needed attention. We were so disappointed to have this experience at a restaurant that used to be our favorite! I had planned on putting Logan's gift cards in my family's stockings, but I'm going down the road to Cheddars. read more

We really enjoy the prime rib here, they have excellent salads. Do check your steak and don't hesitate to send it back if it's not done to your liking. We like the mushroom skewers better than the sauteed mushrooms which are little dinky embarrassments. But the prime rib is what keeps bringing us back! read more

Went to logans tonite for supper we got there around 6:30 sit in the bar area. That's were the girls in front said to go, one sweet girl brought our rolls and drinks. The waitress came by I said give me a minute we will be ready. Will at 7:10 we still had not seen her at our table again, but she was every were else include standing at a table lean over talking. So long story short we ended up at another resturant had a great supper. read more

While visiting family, had early dinner on Friday 12/23. I have a Celiac and spoke intensely with both the waitress & manager about my options. While they nodded their heads, as to understand, I now realize it was just to appear to appease me. While my meal was ordered GLUTEN FREE, it was served with Rice Pilaf. After tasting it, I made a comment to my waitress. Knowing that mistakes do happen, I think what TICKED me off was that the manager never stopped by and I had to pay for a meal which has made me sick. I would steer clear of this place because of the carelessness of the kitchen staff to ignore how something is ordered. But especially non-caring attitude of ALL who work there and their nonchalant attitudes of how their actions can hurt people. read more

This restaurant was horrible worst service ever. The waitress didn't stop back by after taking our order. My salad was never brought out, no drink refills. When I asked the waitress to take the salad off the bill she said ok brought the check salad was never taken off then she argued about why it wasn't taken off. This was our first visit and our last. read more

We got there around 4:00 so it wouldn't be too busy since we had a big group of 11 people and were told to wait 30 minutes but it took them an hour to seat us and when we went in there were plenty of empty untouched tables that we could have sat at and stayed untouched the entire time we ate. It took us about 10 minutes to order but another hour of waiting on our food that came out mostly burnt and kind of cold. Would not recommend or ever eat here again read more

Me and my mother live on a very tight fixed income and can only afford to go out to eat once a month. After saving up, we decided a good steak would be good and thought we would get that at Logan's #373 in Bristol Va. But we were sadly mistaken. I ordered the Slow and Smoked Platter with ribs and pork shoulder. When I received my meal I just couldn't eat it. The ribs were so dry that trying to eat it was like chewing on Jerky and it had no sauce on it. The piece of pork shoulder was nothing but fat with only a quarter sized piece of edible meat on it. The seasoned fries were cold and so old they were hard and not even seasoned. It was also served without any of the sauces promised on the menu and once we got our waitresses attention to ask for them they had sat around long enough to get a filmy skin on top of them. I did send it back and it was taken off our bill. My mother ordered a NY strip and it was partially burnt, dry, and just way to spicy. She was hungry enough to try and cover it in A1 sauce and get through 1/2 of it. Her sweet potato was very well cooked though and her ceasar salad tasted fine. The service was horrible as well. At one point, after waiting and trying to get our waitresses attention, who was in view of our table, for 10mins my mother had to get up and go ask her to wait on us. She had stood not 20ft away leaning against the bar messing her phone with another waitress. For something that should be a treat for us it just left us unsatisfied and depressed that something that is so rare for us and should be a fun treat turned out to be such a let down. read more

It's just a Logans, so you know what you're getting. However, they permitted the man next to me at the bar to use smokeless tobacco during happy hour. I was disgusted when this guy put in a dip at the bar and started spitting in an extra cup. Against the law in Virginia, btw read more

ya baby!!!!!!! woo woo. love logan's and i gots to say i had a great time. i saw reviews saying thaey don't have steaks and thats just down right dumb. this is a steakhouse and all they have is steak. haters man haters. this is great not as good as outback but good just the same. ashley was my waitress and she was dope. i think some people just wanna give a hard time to good restaurants. how do you get made about throwning peanuts of the floor. gets outta town son. get the a1 out baby cause I'm going your way read more

I just spent 3 hours that I will never get back at the Bristol VA Logans, and my husband came home without even eating. Arrived at 4:50 was told a 45 min wait...should have left then. We got seated and placed an order at 6:00. At 7:00 I finally ask for a manager b/c our food was still not ready (Party of 4) the manager quickly came to the table and said she would ck on it. After a discussion with the district mgnr. who was running the front counter of the kitchen, he went back to help the cooks and she took his place. In about 10 minutes our food was brought out. The steaks were warm, nowhere near hot, but the hubby did get a HAIR with his!!! Our waiter was a hot mess from the start.... screwed up the drinks, the salads, spilt a drink on our table, slipped on the floor nearly fell. They send the check out showing an adjustment for the hairy steak, but "accidently" added an extra steak to the bill. We caught it and sent him back to get it corrected. When he returned he gave us back $50 in chg, that was actually the cost of the bill not the change due. HE DIDN'T HAVE A CLUE but doing the right thing we took out the crayons and explained to him that the math was wrong, he was cheating himself. I am 52 years old and have never ever had such awful service. I gave them a 1 star only because there were no zero's. read more

The waitress situated us at a table that was somewhat sticky and the floor was littered with peanut shells.Moreover, there was filthy fork next to my foot that was dropped by customers god-knows how many meals prior. It took 15 minutes for the waiter to arrive and ask us about drinks. The sweet teas were beyond too sugary for a southerner such as myself. The food itself took about twenty-five minutes to come out and sat on the food line for another five minutes, because the waiter was too busy waiting with the other waiters. Needless to say, the food was not hot. Furthermore, they forgot the mac'n'cheese that I ordered as a side. The 8 ounce stake was barren with no seasoning and possessed entirely no taste at all, the mashed potatoes were obviously made from a bland powder mix, and the mac'n'cheese had the same flavor and texture of the dehydrated microwaveable bowls of mac'n'cheese that I used in the college dorms. Half-way through the steak I took A1 sauce from an adjacent table because I had no faith that the waiter would be coming over soon. read more

If I could give it a zero I would...every aspect of this experience was horrible! Our meals came out and we still didn't have silverware so our meals got cold. It took us over 4 hours to get in and out of this place because the screwed up everyone's order. Avoid this place!!! read more

.....in reponse i have no idea how to private message you. .. do you have an email? I usually go to the Johnson City Logan and are always extremely pleased. I was totally disappointed with this location. It was so dirty I should have left after I my table of three received a second set of dirty silverware... I ordered the Logan's salad that was on the menu with a generous amount of avocados only to receive my salad with none. After complaining about the silverware, now I had to let her know about the salad. . Which she was obviously in disagreement until she looked at the menu. Next my water glass as well as my daughter's tea glass had dried food and smears on the glass. The manager came over to appologize, however she could not undue what already took place. The walls in the booth looks like a small child wiped their food all over the wood. Not only where we were sitting but I noticed the entire wall looks like it had never been cleaned. I was so disappointed. I would not say it was the waitress or the manager 's fault. . But the cleaning and dishwasher is horrible. The food was good. . Just disappointed in cleanliness! read more