It's really nothing special at all…read more It kind of has a feel of an outlet - meaning it just feels like there is just a bunch of "stuff" on their shelves - and nothing really stands out. If you're looking for a SPECIFIC something for your home, then this isn't a bad place. I just wouldn't come here to buy more than one or two things that I need.

Oy Vay! This weekend…read moreI decided to go Christmas shopping with my hubby to add to our home decor. We were in White Rock to visit family and came across the HomeSense. Understanding HomeSense to be one of the best places to shop, we walked in to check it out. Upon browsing we came across a cute little snowman ornament priced at 5$ (expensive for just one decorative item!) - the upsetting part was that it was damaged (button missing and red glue spots) visibly and there didn't seem to be any others on display. I tracked down a sales rep and asked her if they had any more of the ornaments in stock to replace the damaged one, unfortunately, she said that all they had was on the floor. Disappointed, but in love with the little snowman, I hummed and hawwed, trying to justify to myself the spending of more money on a simple, but damaged ornament. I asked the sales rep if she thought they could offer a discount and she said yes, and to ask for it at check out. I decided I would see if they could discount it and I would try to repair it on my own. Upon arriving to the check out, I told the cashier told them the scenario, then asked if they could a) discount the item or b)order more in. The manager then came over, refused to look at me, looked at the snowman with disgust and said they wouldn't discount it because it was ONLY five dollars (their stated price) and that it was already cheap (Um- $5 for a single seasonal ornament is PRETTY PRICY to common folk if you ask me!, Hello Walmart?!) , followed by the statement that if she would discount it (but she was choosing not to) it would only be for 50 cents. THEN she went into a whole statement about how they receive items as damaged all the time, that they weren't damaged in-store so its not their fault and they should have to face financial loses because they sell damaged items at full price. .... WOW is right. BUT WAIT! THERES MORE! After being appalled (and somewhat shocked!) that a manager just plainly stated that they don't value their products, view lesser priced items as insignificant and that they routinely sell DAMAGED GOODS AT FULL PRICE, I asked if they could order a non damaged one in for me to purchase. Without any hesitation she said no, and that they don't do that for their customers. So- a company that doesn't care about customer satisfaction either?! Needless to say, I left without purchasing anything and with no intention to come back since they had such poor customer service, company values/morals and view a 5$ price point for a SNOWMAN ORNAMENT as too low value and quality. Looks like I will only be shopping at PIER 1 from now on.

I would like to give 10 star review! From the moment we walked in to the store Wendy greet us and…read moremake us feel very welcomed. We came to purchase an expensive bed and mattress for my mum and Wendy was so knowledgeable and extremely helpful ! We were very satisfied with the purchase and customer service! I didnt have such great customer service in a long time! Wendy is amazing sales person and i would highly recommend this store in White Rock to buy your mattress or bed. Thank you !

My salesperson was very thorough and asked all the right questions and found us the best designed…read morefor my partner and me. He mentioned that we have 100 nights to exchange our mattress if it did not meet our needs. I'll tell you now that we never even considered it because his expertise found us our perfect mattress!

Sean came back after the diagnose visit to re-adjust my closer door. One of the more accountable…read moreand considerate repair man I've encountered.

Burner on Jenn Air gas top stove was not lighting got referred to Sean by ASAPappliance repair…read moreservice which I welcomed as they did good work for me. Called and left message, Sean called back within an hour and diagnosed the problem over phone, got model number for a replacement part, set time for next morning came and completed job in less than 10 minutes. Did what he said he was going to do, did it on time and was very polite 5star

this Best Buy is awesome .Great workers and atmosphere. I would surly go back. Lots of stock also.read more

The technology they have is good they have good phone cases for both Samsung and iPhone sadly they…read moredon't have any Sony Whx1000-Xm6 headphones but a lot of Indians that struggle with English there but other then that I'd recommend if you want to look at some good technology

Placed online order for an item morning of 24th because of same day shipping guarantee. No…read moreindication of issue during checkout but also no ship confirmation arrived. Called 27th to find out when it might arrive but was told it would not even ship until 29th. Nowhere was it stated that same day shipping didn't apply to the particular day that I placed my order.

Great source for parts of many types and some hard to find items…read more Usual prompt and efficient supply and delivery.

Purchased some furniture from the Brick and Windy, our sales associate was a pleasure to work with…read moreand was a very efficient person to deal with and I would recommend shopping at this store.

I bought an "As Is" dining room chair on Sunday, Nov 20/22. Love the chair and would have liked…read moreanother one. The salesman said there were more but it would require assembly (what doesn't these days)??? There was a shelf unit I liked too (cost $219). Cost of assembly at the store was $120 and delivery another $89. So I'll continue looking for furniture on Craigslist or furniture that's already assembled; at least then the only cost is delivery (which is also terribly expensive)!

We've been buying most of our appliances at Trail since 1991. Last month was the largest purchase…read moreyet with 4 stainless steel kitchen appliances. We found the salesperson (Sho) to be very helpful, knowledgeable, professional and not pushy so we made the purchase on our first visit. Unfortunately, since we didn't do our usual research, we discovered that the dishwasher leaked shortly after installation. It was a brand new model and the cool features seemed perfect but, online reviews revealed that this model had a bad failure rate for leaks. Sho and the store manager were quick to respond to our concerns and went above and beyond in getting the problem solved. Sho recommended an alternative unit based on our specs, and emailed brochures saving us another trip to the shop (this time we double-checked the online reviews). Both of them responded quickly to emails, something that many retailers are slow at doing. They quickly arranged for delivery and installation. (we hate hand washing!) We're happy with the replacement. We prefer shopping local business and will continue to recommend Trail.

We recently went to Trail Appliances in Surrey to look at what they had. We were just going in to…read moreget some ideas that would fit in with the new kitchen we are planning. Kash Rauf who is one of the product specialists inquired if we needed any help. We asked him a few questions about the stove we were looking at and then he joined us for a further discussion about the refrigerators they had on display. He then gave us information about the microwaves we were interested in. Not only did we all stay beyond the closing time, based on his attentiveness and unhurried manner, we went home with a brand new stove, fridge and microwave. Thanks Kash for all your help. We are sorry for keeping you late.

Right variety of choices and brands for this type of store! Con Ien t locations and free parking…read moremostly.

Yesterday I was at this location and made a simple return and purchase of a more expensive item. I…read moredebited my purchase with my bank card and the POS machine showed that it was approved. The cashier however could not get the register to print a receipt so she called the manager. The manager insisted that the purchase amount did not go through the system so once again I made the purchase with their POS direct debit system. After returning home, I checked my bank account online and indeed the purchase had gone through twice. I returned today and spoke to their Dept. Manager Chris, who looked up the information on their system and told me that it was only charged once, even though I had printed proof of my banking statement with me. He then proceeded to call my bank and they would only speak to me about the information but insisted that yes indeed, I had paid twice! He still would not refund the one amount and insisted that I had to wait until he had received information from his head office about the situation. This was totally unacceptable and a very disappointing way of treating the customer even though he was the one that made the telephone call to my bank and I also came with the written proof from my account that I had indeed been charged "twice". Unbelievable customer service!!!!!

Such a lovely nursery located in South Surrey. Prices seem a bit higher than average but I like the…read morevariety of plants, gardening supplies, clothing, jewelry, knick knacks, mini golf etc etc. It is beautifully and thoughtfully decorated. Once done shopping, exiting northbound on King George Blvd can be tricky with so many cars flying by.

Its not just a nursery selling plants and flowers or herbs but more than that. I have crossed this…read morenursery number if times until yesterday i happen to stop by. To my surprise there are are tiny shops inside that sells varied items. Wen u enter u either start from ur left or right and you will see shops lined up from hot sauces , garden decorations, some clothing and home decor, birds nest or feeders, exclusive export import items of stone, wood or finest fabric. I wish i had more time to explore the whole store but i reached there at 5:45 wen they were about to close at 6:00 pm I m sure regular hours are different but just because of the current covid situation it closes at 5 pm. No doubt its little on expensive side with pots and other stuff but plants might be same price as other nurseries. They do have tonns of variety to choose from and have abundance of all sorts of plants, flowers and herbs both indoor n outdoor.