Moveauto makes efforts to meet my tight time schedule. Very professional, Monica makes the whole…read moreprocess running smoothly.

our driver was on time and he was very professional. Loading car was quick and car arrived earlyread more

We contacted Mitchell to transport a vehicle of ours from our home in CA. to our house in Idaho…read more We needed an enclosed transport trailer, he arranged that for us and the price was very reasonable. He and a member of his team, Rose, kept in constant contact with us throughout the whole process. The driver, Ihor, was very professional and courteous. Ihor picked up our vehicle on Monday afternoon and had it to our house in Idaho on Tuesday evening. We were kept informed as he traveled prior to pick up, and prior to delivery. I would definitely recommend them.

I had a wonderful chat with Mitch. The rate is a bit higher than other quotes, but I know that my…read morecar and belongings will be in great hands so it's worth it.

Lucky Star Auto Transport would receive 10 Stars if I could give 10 Stars! They are magnificent!…read moreZoltan kept constant communication with me. His driver, Mario was superb moving our truck and car across country from California to Florida. I appreciate their Honesty and genuine friendliness, and affordable pricing, throughout this entire process for my family. As I reviewed many transport companies, I am certainly Happy I chose Lucky Star Transport! (Please do not be confused by the other company posing as them from Georgia). If you are speaking with Zoltan, you have the right place! Thanks so much, Zoly! Your driver Mario was perfect, and we are thrilled to have our vehicles in such a timely manner, thank you so much!

Zoltan and his team went above and beyond for our family. I needed to transport a new vehicle to my…read moresister in NJ from CA last minute and they got there a lot earlier than anticipated, which really helped with our busy schedule. The car came in great condition, and the communication between us was great. Highly recommend them for your transport needs.

DO NOT USE THIS PEOPLE FOR CAR TRANSPORT this is my second transport from them and both occasion…read moretheyre only responsive when theyre trying to get your business but once you give payment theyre are very hard to communicate with and the will give you false promises also from the last transport they damaged my car and didnt even try to compensate us in anyway. At this point im done and over with this company. the last transport I had a very rude driver who accused us of giving him mis information and also he damage my front bumper without letting us know

We have used USA Auto Transport two times, one from coast to coast and one within California. Thank…read moreyou so much to your team in the office and on the road. Reece made sure we had our paperwork and logistics ready to roll. The big rig driver Daniel did an amazing job delivering our vehicle. The car was in perfect condition and communication between us and Daniel was spot on with accurate arrival times. Thank you so much again. USA Auto Transport is our Go-To for sure. I highly recommend them.

I needed to transport my vehicle from Pennsylvania to California and after reading many reviews…read morefrom different companies I had very low expectations and was expecting the worst from any transport service. Keep in mind I had low expectations and I was expecting to get ripped off. I took a chance with Montway. I booked online. Probably via an AI bot. I made a deposit and purchased insurance because why not if I'm going to get ripped off. Day before pickup - the transporter calls me and gives me the address of the pickup location. I had to drive 30 minutes into an open area. Makes sense since there's no way for a large 18-wheeler to park in an inner city. Day of pickup - Jason from LA was very chill. Examined my vehicle and I signed it away. Saw it load onto the truck. This was either the last time I was going to see my vehicle...or so I thought. I placed an AirTag in the car somewhere just in case. I checked it daily. Jason from LA is a beast. He drove across the US in 3 days. Wow. Amazing. He gets it done. I get a call the day before pickup. He said he will be at my residence at 7am. 7am - on the dot this man calls me. He's out front with my vehicle. I inspect, I sign, I pay the remainder, he gives me my keys. No frills. Efficient. My experience is clearly different than most others. So based on my experience I would recommend. 10/10.

** MONTWAY AUTO TRANSPORT = TOTAL SCAM & ZERO ACCOUNTABILITY **…read more Do NOT use Montway Auto Transport. These clowns are nothing but useless middlemen who will happily take your money and then wash their hands when your expensive car gets destroyed. I trusted Montway to transport my Porsche. They brokered the job to **Discovery Transportation Logistics** and completely disappeared once things went wrong. The car arrived looking like it had been through a war zone: - Deep scratches all over the paint - Battery completely dead - Broken battery cover - Missing undercarriage parts - Banged up exhaust - Hit and dented bumper It was an absolute disaster. My beautiful Porsche was damaged on their watch, and Montway's response? "Sorry, we're just the broker. Go deal with the carrier yourself." No help. No accountability. No responsibility. They took my money, handed my car off to some reckless transporter, and then ran for the hills when damages appeared. Classic broker bullshit -- they collect the fee but take zero ownership of the service they sold. This company has zero integrity. They'll smile on the phone, promise everything will be fine, and then ghost you or point fingers the second your vehicle shows up damaged. **Strong warning:** If you value your car, especially a Porsche or any high-end vehicle, stay far away from Montway Auto Transport. They are not a real transport company -- they're just a middleman that refuses to stand behind their work. I'll be fighting this tooth and nail with insurance, complaints, and every review site possible. **Montway Auto Transport = Dishonest Brokers.** **Zero stars. Never again. Save yourself the headache and potential thousands in repairs.** These people should not be in business.

I had the very best customer service here from Dannelle. I was very new to this service and…read moreDannelle was so patient with me. She walked me through all the steps and gave me advice when I needed it. She was very responsive as well. This needed to be rushed and she was so quick to email me the next morning to finish the job for me! I highly recommend this company and if you are lucky enough, you will get to work with Dannelle!

I contacted Vantage Point based on their reviews, to import a small shipment from China. Although…read moreinitial communications went well, they offered an inaccurate quote, then never corrected it. Their Chinese affiliate told me they had sent a corrected quote back to Vantage Point, but Vantage point just sent partial information and then left everyone hanging, forcing me to scramble for another provider. Monique used a thousand words when fifteen would have been better, and then there was no follow-up. Maybe tariff chaos threw everything off. Some other providers seemed chaotic, too. But communications were so poor with Vantage Point that I will look elsewhere for a reliable business partner.

Just completed two shipments with Mark and his team. And they are AMAZING!…read more We have a full 2B2B of stuff moved from San Francisco Bay Area to New York in May 2025. My friend recommended Trico and I decided to go with them due to: 1. The very reasonable and affordable price; 2. The smooth communication with Mark and how considerate he is in helping us finding the best solution tailored for us. My move is a bit complicated due to a lot of uncertainties in my schedule, my move-in place and payment methods. Mark is always there to help and accommodate my various requests. The whole moving process is efficient and handled well. Our 108+ pieces of boxes arrived at New York safely and well kept. This nice process has prompted us to do another business with Mark later in May to ship our vehicle from the Bay Area to New York. Again we get a reasonable price quote and fast service. They even allow us to put stuff in trunk which helps us a lot! The only hiccup is when the driver was to pick up our car, the driver seemed to not knowing about the trunk luggage policy. It was at about 7pm PT and we got connected with Trico's after-hour service team immediately. And then things are solved! I am very happy I find Mark and his team and would definitely like to do business with them again in future!

I recently had an outstanding moving experience with Trico...moving from San Francisco to Northern…read moreIndiana. Arrived 5 days early with the most hard working, fantastic delivery/driver. Could not ask for more. James Brown

UNRELIABLE! Contacted Road Runner to get quote to transport my son's car across the country to…read morestart a new job which is a pretty big deal. They quickly responded with quote. Once booked, received a confirmation of pick-up date. No show, no tracking available, no response to endless calls, texts or emails. Luckily found a reliable company that picked up next day. DO NOT RECOMMEND

Stood me up! Reserved two weeks ahead to ship my car from Utah to Michigan in late June 2026, but…read moreI never got firm confirmation, faced a sudden price increase of over $200, and endured extremely poor communication that left me feeling held hostage to their process. BEWARE!

My insurance company is in litigation with this company. Need I say more ? They hired a transport…read morecompany whose license was suspended for not having insurance. I booked a closed transport and they ordered and shipped on an open transport resulting in the severe damage that ultimately my insurance company had to cover. Stay away!

DO NOT USE...EVER! DO NOT TRUST! SCAM! CANCELLED CREDIT CARD!…read more See attached pictures to read their Terms & Conditions & see my text messages with them. I cancelled my credit card due to my extreme lack of trust in the company and their unethical business practices. I needed to guarantee they couldn't charge me anymore money without my explicit approval. I experienced the same problems as so many other reviewers here. And with the latest negative review posted just yesterday (3/24), it's obvious they haven't changed. And because it's a scam, they never will! Last year, I called Smart Carship (SCS) about shipping a car I just purchased. And I asked the representative specific questions based on reviews I read on Trustpilot that mentioned bait and switch and unexpected price increases. One of the questions I asked was if the $225 quote was guaranteed not to change by the time of pick up since it was only in a few days. I was reassured multiple times it would not. So I also asked if they owned the trucks and employed the drivers to confirm that their quote was based on factors they could control such as the scheduling, drivers' available and other logistics, and made sure I was very clear with the pick up and delivery days, times and locations. Again, he assured me the price would not change and confirmed the details. I reviewed the quote and read the Terms & Conditions on the last page. Everything SEEMED straight-forward and fair, so I signed it and paid the deposit. And then on the day of pick-up, SCS informed me it was now going to cost $475 because they couldn't find a driver that would do it for the original quote for $225. [Then how the heck are they able to provide a "guaranteed" quote in the first place?!?!] So I tried to cancel, but they said they would charge a $200 cancellation fee. So rather than fall for the trap and cancel, I postponed / rescheduled the transport, advised the seller not to release the car (in case a transport driver tried to come and pick it up and leave me stuck paying whatever SCS wanted me to pay), cancelled my credit card and told them I would no longer communicate with them by phone because they don't keep their word. I told them everything had to be in writing going forward by text or email. [Note: they're very slick with how their terms and conditions (T & Cs) are written.] Upon 1st glance, they look straight forward, but later I learned they worded them vaguely enough and in a way that actually protected them. For instance, when I called my credit card to dispute the charge, they said they had to abide by the company's cancellation fee, so they couldn't give me a refund. In addition, when there were issues with the price and date/time of transport, they actually encourage you to speak to other transporters. But guess what? They have a clause in their T & Cs, that says they can charge you for speaking to another transport company. "During the selected shipping option period, the client agrees not to engage the services of any other broker or carrier. If the client is found to be working with another broker or carrier during this time, a non-refundable deposit fee may be charged." I later find out they're only a broker - not an actual transport company - so their pricing is based on the availability of independent drivers who own and operate their own trucks. So they are never in a position to guarantee a price because it can change based on the driver's availability. Also, as a common rule of thumb, you should never pay a deposit until your vehicle is actually on the schedule to be picked up and dropped off. But I made the mistake of paying my $50 deposit before it was scheduled and even paid $75 upon request because they tricked me into trusting them. In the end, I stopped corresponding with them by phone - only by text and email because I wanted everything in writing. They use their T & Cs as scare tactics to trick you into paying as much as possible. And it's only when you call them out and make it very clear you're going to dispute all of the charges and give them a hard time, they'll drop the price in the hopes that it gets low enough that you'll give in, pay it and just cut your losses. You're unlikely to have your vehicle transported unless you give in and pay the increased price. For me, I kept fighting and insisting they refund may full $75 deposit because of all the false promises. And I made them explicitly state in the text that I'll only accept any kind of refund if they agree not to charge me a cancellation fee. Eventually, they refunded me $40 and said they have to keep $35 for admin fees. At the end of the day, they'll say whatever they want to get you to sign paperwork, lie about what they said, and just fall on the Terms & Conditions you signed to get you to pay however much they can get from you.

I booked Kerb for my cross-country move from CA to MA based on the favorable quote I received…read more This initial quote, however, turned out to be a bait as they ended up charging me extra $2,000. I was told that the movers would arrive between 9am and 11am. Instead, I was given several updates from the foreman, who repeatedly gave me revised arrival times that were simply not true. At one point, he blamed traffic on a specific highway -- yet a quick check of live traffic data showed that route was completely clear. The crew finally showed up at nearly 3pm -- four hours late -- completely blowing through the reservation window I had secured with my building for elevator and loading dock access. I attempted multiple times to reach customer support at the number advertised on their website. Not once did I get through. Their customer service line put me on hold and played music for a few minutes and disconnected. To add insult to injury, after the packing was done, I was handed an additional charge of over $2,000 on top of the original quote -- this, after hours of delay and disorganization entirely on their end. The job should have wrapped by 3pm. We didn't finish until well after 6pm, creating further complications for my move-out schedule. If that weren't enough, the vehicle transport I paid for was delayed by at least four days due to truck repairs -- information I only received after paying. I'm flying out of state before my car can even be picked up. When I received my household items, there were several damaged items. I expect to find more as I unpack my boxes.

In October 2023, we hired Kerb to move most of our furniture and other items from the D.C. Region…read moreto Northern California. On the basis of that experience, we are giving Kerb a 1-star rating. On the day of the move, Kerb's D.C. Area crew damaged one pathway light and one copper post cap on our property. While in transit, more than 20 pieces of furniture were damaged, including an expensive, hand-constructed dining table. The cost to repair and refinish the dining table and one leaf will be $1,100. Three lamps and four lampshades, all of which Kerb's D.C. Area crew had packed, were damaged beyond repair. When we promptly submitted a detailed summary of the damage, the response from Kerb's Customer Care Department was not just inadequate, but unapologetically silent on its movers' lack of care in handling our belongings during transit. Additionally, none of the insurance options that Kerb had offered would have made us whole upon taking into account the cost of the insurance and the corresponding deductibles. Because Kerb failed to deliver our furniture intact, and because Kerb's D.C. Area crew did not instill any confidence whatsoever, we do not recommend this mover to anyone else who is planning a cross-country move. Nor do we intend to hire Kerb again to transport our remaining belongings to Northern California.