this review is only for the Togo ordering I had a terrible experience waiting for go order. I ordered the food online at 3:23 PM and I wanted my order to be ready by 4:10 PM I got to the parking lot at 4:13 PM and my food wasn't brought out until 4:42 PM. Terrible wait time. read more

Saturday, March 28 took my wife and the family members out and we all went to LongHorn Steakhouse. I ordered my usual that I like is the Parmesan crust chicken with us sweet potato and asparagus. I forgot they had brussels sprouts cause their brussels sprouts are killer. And I actually I ordered their cheesecake with caramel sauce and it was excellent that cheese cheesecake watch killer. Find some time take your wife out for a beautiful dinner and a nice dessert the dessert actually you and your wife can share it and you'll be fine. It's huge thank you for everything like always longhorn. Waitresses are always friendly and nice. The whole upfront sometimes she's just rude in her own way but whatever I don't care about her I'm only worried about my good food. They serve me. Thanks again Longhorn. read more

We visited your North Riverside, IL location on 1/31/26 for a birthday dinner with a party of six. Overall, the service from our server and the assisting staff member was excellent. However, I was disappointed with how our leftover entrées were handled. My friend (the birthday guest) and I both ordered porterhouse steaks that we barely ate due to the appetizers. The entrée was $38.00 each. When we requested to-go boxes, we were provided containers that only fit our sides and appetizers. Management stated that the larger containers were only for to-go orders, despite the fact that we were preparing to leave. We were then told to cut the steaks up and put them into the smaller containers. Whatttt!!!! My steak had only one or two bites taken, and the other steak only two to three bites. Additionally, one of the steaks was not cooked as requested. I'm sure you know a porterhouse (or T-bone) does not fit into those small black containers. Is this only happening at this location given the area (I won't go into specifics yet)?! I'm not sure if this practice is specific to this location, as I have never experienced this issue at other LongHorn locations. Given how often we dine with and recommend this brand, this experience was surprising and disappointing. I wanted to share this feedback so it can be reviewed, and no one settles for this shttt. I got my money back! What's sad is you'd rather give back my money than give a container. Policies have grey areas for unique situations. read more

Giving this a 3 because our servers are always polite and the food is always cooked well. but man this place is DIRTY. we walked in, trash by the host stand is over flowing. we picked up 5 different menus and they all had food smeared on them, the host was nowhere to be found, and when we did get a table it was dirty. this all sounds like issues with hosts/ bussers. which is primarily their job to keep the restaurant looking tidy. great job servers and cooks! bussers and hosts: ESPECIALLY the hosts, you got to do better you have the easiest job in the house. read more

Service was very slow we waited 15 minutes to get our drinks, 2 waters, a pop, and a beer. Our waiter Jeffrey had a attitude.I don't know if he was new ,or having a bad night, but it shouldn't have been taken out of us. We were there to celebrate a birthday with family out of town, they weren't impressed at all.This has alwayed been one of my favorite places to celebrate special occasions.I will find someplace else to go. read more

Watch this location as back in January a waiter claimed that he could not take more than one gift card. He made us put the remaining balance on another card and we discovered upon checking the balance of our gift card (in March) that our cards both had a zero balance. One gift card was supposed to have a balance of $40-$50 left. We suspect he spent our gift card. We could not find our receipt to complain about it so I hoped he enjoyed a meal on us! read more

Service was very slow when it came to getting refreshments . I asked to speak to a manager and no one showed up. Waitress was not very friendly . read more

I walked in and asked to order something to go. They directed me to the to-go area and it took the lady 10 minutes to even acknowledge me. When she did. It took her another 3 minutes to take my order. Not acceptable. read more

Such a great a lunch PLACE! Had the buttermilk chicken sandwich which was AMAZING!!!

(Service) Being 4 Disabled people and ask for a table. And the Hostess wanted to set us at a booth that had chairs on one side.

This is my husband and my favorite restaurant. He loves the ribs while I always order the porter house steak. The French onion soup is to die for. We always get pleasant service and will continue to come here forever. read more

Average steakhouse with some good apps and lunch specials. My son and I had steaks. I ordered the flat iron 8 oz. it was decent and cooked perfectly. It comes with a side. I chose sweet potato. We also ordered the fried pickles for an appetizer. Everyone gets a small load of fresh bread and butter too. read more

LongHorn Steakhouse - Flat Iron Steak* - Steakhouses Near Me - Merrillville, Indiana

This was my 3rd visit to this steakhouse. He first visit was 5 stars for food and service. He next visit was a 3 for service and 4 for food. This past Tuesday (July 23), it was my birthday and I celebrated with my family. Greeting: When we arrived, I went to the hostess to put in our name. We had a party of 5. The hostess did not provide the normal friendly greeting. She was simply matter of fact and said that it would be a wait of 20-25 minutes. Almost as if she expected us to leave. Maybe she just received bad news or maybe it was a bad day, but she has to realize that this affects public perception. If I owned this restaurant, I would ensure that these people that are the first to greet customers understand how important it is to have a nice smile and make people feel welcome. She made me feel like we were intruding. On the other hand, our server was very nice, courteous, and had a great smile. He did a great job. We only had two issues with the food. One was that my wife ordered broccoli as a side dish and it never came out. We told them about it after the fact and the server apologized and brought out a double order for us to take home. The other issue was my steak which was to be cooked, medium rare. Unfortunately, it came out rare our server had to take it back to cook it further. With that said, the food we had tasted great. The steak needed no additional seasoning and our appetizers were delicious. Normally, I post pictures, but failed to do so this time through. Overall, I like the Longhorn steakhouse. The food is generally very tasty and the people are generally very nice. I will be going back at some point or another and hopefully won't experience any of these issues again. read more

Overall very poor. The people working were friendly, but the service was poor. There were many things wrong, but we had four steaks, which were all overcooked and for a Steakhouse that is a no bueno. read more

LongHorn Steakhouse - Steak that is not cooked to order - Steakhouses Near Me - Merrillville, Indiana

Well our built in oven died 2 days before Thanksgiving and Let's jus say it's been challenging . So we decided to order from Longhorn; excellent choice. Placed a phone order & pick up was fast and easy unlike some places. Merrillville location was buzzing and pretty busy but when I did get to the pickup part; the server was friendly, polite and efficient. I always try to check my order before leaving & they had Everything that was ordered including a small loaf of bread. The restaurant practices all COVID-19 protocols; it was clean inside and out. I will definitely order again soon. Bon appétit. read more

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First of all the service was amazing. Gabriel was our server and he was amazing he mentioned that he had only worked there for four months and we were shocked. He is very welcoming and attentive. He always made sure we were doing alright and made sure we had everything we needed. The food was well cooked. The steak was well seasoned and cooked perfectly. The tables were clean and so were the floors. Overall we had a great experience from longhorn steakhouse and will for sure be returning, hopefully we get Gabriel as our server again. read more

The service was absolutely terrible. We waited 30 minutes before we got sat, and they sat us at a dirty table and then forgot about us for another 20 minutes because they couldn't find our server and then we heard the staff gossiping about how they didn't know who our server was and nobody wanted us then I asked somebody to clean the table because there's food on it and I set my elbow in it. Then they proceeded to clean the table and then ignore us again. Finally get us a water and take our order at the same time and then our server disappears and the manager has to help us the rest of the night (BARELY) then we don't even get an apology for waiting so long or being ignored, but the table across from us who waited five minutes, got an apology and free stuff. I had to ask for a box and I didn't even get the check because they forgot about us so I just scanned the QR code. I tipped nothing which baffled ME because I always tip at least 20%+ at this restaurant. After complaining I got a free appetizer and no apology, isn't that lovely. The ambience was terrible dirty tables, greasy chairs, and rude workers, it really said welcome to merriville. read more

LongHorn Steakhouse - My crappy 6oz filet that and dry potato - Steakhouses Near Me - Merrillville, Indiana

service was ok once they finally brought over a waitress after 30 years. food was ok, heavily salty though. it was basically below zero in the restaurant , i literally had to go out and get a jacket in the middle of summer. the bread was great though read more

Had a birthday dinner for my husband here tonight and it was phenomenal. The steaks were perfectly cooked. The cheesecake was chefs kiss delicious. The waitress was so sweet and brought my the birthday boy a free sundae. She was so kind and our drinks never went empty. read more

I sat up at the bar on a late Thursday afternoon. One other patron at the bar, looked like a handful of tables. The place was obviously before dinner rush. In town on business, just wanted a couple beers and dinner. Bar tender took my order on their VERY limited draft (and bottle) choices. Received a beer that would have been a 5th choice somewhere else. Received drink in a timely manner. Ordered dinner and side salad at the same time that I received the beer. Nearly finished the beer and dinner arrived. She forgot the salad. She came back with the salad and it was drenched in dressing and was inedible, I guess should have ordered dressing on the side, but been going out for dinner a long time without thinking that it would be on the side. My bad. Dinner was okay, but I never seen her again until I was finished with the food. 18 minutes afterwards. Good thing I ordered water too. The other guy at the bar just walked out (pretty sure without paying). I was asked how everything was and gave her my feedback. I would have liked a couple more beers or maybe a bourbon, but no one asked. Never will go back. read more

I was craving a ribeye steak so I decided to come here despite the 3 stars rating. Outback's was the other option but I can go to Outback's anywhere. I want to try local steakhouse. I skimmed the menu. Steak for sure. The server was extremely nice and attentive. I ordered the outlaw ribeye which came with a salad and one side. I got the mushrooms and onions as well as steamed broccoli. Both sides were good. The salad was average but the dressing was a bit excessive. It's my fault for asking to have the dressing in the side. Now, let's get to the steak. For $26, what can I expect from a bone in ribeye? Most fine dining steakhouses would charge $60. Was I just getting ripped off or is there a difference in quality? Well, I learned that you get what you pay for. The difference is the amount of marbling or fat. The higher quality ribeye has marbling but not every bite. I can't take away a star because of the quality of meat. It's fresh but it's not high quality. The chef didn't add any extra sauce. Just salt and pepper with lots of butter. Between the marbling, fat and butter, I felt so heavy and full. I actually didn't want to eat another bite towards the end. Don't get me wrong, it was a great steak, but a bit too fatty for me. For Thinsulin fans, there's plenty of green light options. I would come back here. read more

LongHorn Steakhouse - Steakhouses Near Me - Merrillville, Indiana

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Service was terrible. Waited for a server to come to the table but no one came. Plus there was another party that got served before us. All we got was our silverware and menus. Never again. read more

Waited 20 mins and no service. I don't know Jeff was doing but it was legit 20 mins. The dude that sits people rather clean tables stood in his lane. Wouldn't recommend read more

Where to begin? Hordes of people waiting, empty tables, a dirty bar was all we were offered. I watched many people come to the front desk on a Sunday afternoon and turn around and leave because no one acknowledged them. It should have happened to us, we would have been better off for it. There's a serious cleanliness issue here, bathrooms are only for the brave. read more

Hello, This is my husband and I first time coming to this restaurant..... and let me tell you the experience was horrible....... First it's cold ass hell in the place and once we got seated ..... I am like ok maybe this can be nice..... but noooooo.... The waiter name Veronica..... was the worst I ever had...... I am not sure she had a bad day or not but it's not my fault...... first ..... she slams the damn plates on the table..... she had an attitude very unpleasant vibe...... as we was giving our order to her ......she was standing there very irritated not writing anything down...... as my husband began to tell her order she up and walks away...... no explanation nothing and goes to the other table..... (white) and take their order.... Never came back to our table and apologize nothing. ....so me and my husband left... I be damn if I spend my hard working money on this type of service...... NEVER!!! So we went to OLIVER GARDEN!!!! BETTER!!!! read more

Berry good food and service! Staff was great working a lot of people that night! Definitely would visit again

One of the worst longhorn experiences I have ever had. Service was terrible! Hair in my food, no offer to comp the meal but they were "happy to make another" no thanks! read more

We have been to Longhorn multiple times but today has been the worst service ever. First off it took forever to get seated then we had to ask management for a server. Only for him to show up asking, for drink orders and then disappear again as we sit and wait. It is 4:31 now I will report how long it takes for our food to be delivered. Our waiters name is Anthony. read more

Longhorn is an OK steakhouse. You pay moderate prices and you get the commensurate mid grade steak quality. I had a 9 oz filet that was kind of shaped like the state of Texas I think (and I don't think it was deliberate). It wasn't the most tender filet, but of adequate quality. Longhorn is competitive with an Outback Steakhouse I would say. The decor is also fresh and nicely Texan, and that's a plus for Longhorn. Restaurant was pretty full at 6pm on a Sat evening. The wife had an OK $12 sirloin. The son had a filet/salmon surf/turf for $22, which was also in OK category though a little salty. read more

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Tonight has been an ok night. Usually it is overly wonderful. But tonight the food was a bit salty. Literally. The service was great! My waitress was awesome. When I had a problem she quickly fixed it. The location is wonderful. The staff is great. The prices are to be expected. It was very clean and tidy. I really enjoyed my late lunch. read more

Ghetto, first time going it was a Friday night experienced a table getting into a fight, the typical lady who can't control their kids- what I mean is the kids jumping and moving all in their seats making a racket behind me. And the food was subpar really... for the amount you pay I don't see it as worth it, pay more money and go to a nicer restaurant then you won't deal with that crap. Don't recommend. read more

Worst longhorn in northwest Indiana. All the young female staff always have an attitude. Waited for a server to come acknowledge us for over 30mins, I left. no one showed. Manager serving food and picking up trash from the floor without washing her hands. Place is dirty there is trash all over the floors and seats.... read more

We were a party of 9- my first and last time. I do not recommend. We arrived at 1:45 p.m. to catch the lunch specials -I waited inside while the rest of my party waited in their cars to be seated. However, I watched and they had so many dirty tables that could have been cleaned for customers. When we were finally seated at 3:02 the waiter was terrible at describing the meals on the menu. He even brought me French dressing on my salad and told me that was what I ordered. He eventually took it back and brought me a salad with ranch- - that I ordered, but at that point, I did not want it anymore . read more

I had waited 15 minutes at my seat with no server ever stopping by. I saw a host seating someone and asked them if they could send a waitress my way and he was sorry nobody came and said he would get someone. Another 15 minutes pass and still nobody. Left and called the restaurants phone number and spoke to the very nice manager and she told me it was brought to her attention and she was very sorry and asked if we had wanted to come back and eat. At that point I was already walking into another restaurant. I understand a 15 minute wait but 30 is ridiculous for not even a drink. read more

Piss poor customer service, the waitress was so rude , refused crackers or any substitute with our soup , and gave us attitude the whole encounter . To make matters worst they came out and threw the silverware at my wife while saying "have a nice day " read more

LongHorn Steakhouse - Steakhouses Near Me - Merrillville, Indiana

The servants are not professional at all, I heard a lot of cussing and all about their personal life's as I ate my dinner. At this point I can stay at home and catch up on the soaps. People of service we have to do better, we the customers don't need to hear about who you slept with or who your baby daddy is. PLEASE!!!! read more

Chose Longhorn on a whim..it being by birthday weekend. Not a mistake. The entree was juicy, tasty and not overly seasoned. Server Emily was so pleasant and accommodating. She even offered a birthday sundae as a sweet surprise. Fabulously pleased..Thanks!! read more

Wife and I out shopping decided on lunch here. We started off with the fire cracker chicken wraps as a appetizer.....delicious. Salads and chicken tenders everything was spot on delicious. Service was outstanding also. We have dined here several times and always enjoyed. Thanks read more

2/3 of us have now gotten sick from our food tonight. Will not be returning back. 3 of us ordered the Filet (medium rare) with shrimp. Let me start by saying, whatever we were served was NOT a filet. It looked like a Salisbury Steak & was not a filet. It was also LOADED with peppercorn flavoring. The shrimp tasted weird (we alerted our waitress on both the shrimp & steak) which is what we believe we got sick from. They also didn't have lettuce for salads. read more

This was the best food I have ever eaten in my life! Our server Dawn was so awesome and kind and thoughtful. Michael the manage was just really the best. I know we have a pandemic going on but it felt almost normal in here oh and Iam still in here. I am thankful to Dawn and Michael for providing me and my family with such a wonderful experience. read more