Everything. I have an excellent phone service. I like the peace of mind. The people are great.read more

Avoid this t-mobile location all costs. They are extremely racist. I was on my way to this location…read moreto see if I could get an upgrade and before I could even get to the door, this middle eastern security guard jumped out of his seat and ran all dramatically to the door and held it close acting like I was rob the place. I honestly have never seen any security guard act that way towards me. He asked me what do I want. I said I have service with t-mobile. Then he asked me to show some ID. I never had to show ID goin in there before and I been goin there for a long time. I showed my ID then I started pressin him, asking him questions about being racist. He didn't want to answer any of my questions. So then this bald white guy wearing glasses walked to me and said, how may I help you? I told him that his security was treating me very poorly in a racist manner. He totally dismissed it and asked the same question again. After that I didn't want to give them my business. So I immediately left and went to AT&T and switched over to them. Please avoid this T-Mobile location.

The woman who helped me was extremely knowledgeable and helpful! I really valued her service and…read morehad a great experience here.

A friend recommended this place for their excellent skills and affordable prices, and I'm really…read moreglad I went. I spoke with Julia on the phone after I dropped my phone, which had water corrosion on the charging port. She gave me a very reasonable price for the repair and reassured me, explaining that it likely just needed a simple cleaning, but also clearly told me the cost for replacing the charging port in case it turned out to be necessary. She was incredibly kind, and once I brought it in, she cleaned it within minutes.

it was a pleasure to be serviced by mark…read more he took care of my old iPhone (se2), prescribing a solution and disclosing a competitive price before service began. overall service took about 20 min in and out. i actually came while he was occupied with a client offsite (which is at no point a fault at all), and decided to wait until he got back, and he was professional in handling the compensation. mark is very accommodating, offering me a beverage while i waited, and giving me a ride home since i ubered to the store. we had small talk during the drop off and it is clear that he is an earnest man. i made sure to tip him for the experience, and i am completely satisfied with the experience at pcs connection.

It was a pleasure doing business with Mr. Hung. He is fast, courteous, and thorough. We needed two…read morecellphone batteries swapped out. The whole transaction was outstanding and professional. Hung's prices were a little higher than the others, but well worth it. Thanks for the great service.

I had a really challenging problem and was getting the run around calling customer care, and Tyler…read moreat this location was the first person to actually hear my problem and understand! Thanks so much for the great customer service.

be careful. Verizon store on Winchester is ripping off customers by adding extra lines and…read moreservices without permission. please check your bills. refused extra lines and services three times and when my next bill came they added these services. terrible

If I could give 0 stars I would. Incredible how incompetent and lazy workers are these days. I went…read morein here with problems with my cell phone service. No one could help me and no one really seemed to care because I wasn't a new sale. I was an existing customer. They referred me to use a friends phone to call customer support since mine was inactive. You're kidding right? My phone doesn't work and it was in the middle of the work day. They let me use the store land line, I was on hold for an hour and then the operator hung up. By this time it was closing, so no one could help me and I went home for yet another day without cell service. I should just switch to visible or one of the Mvno cell operators since I can't get help in a store! Unbelievable, will not be returning here and will be leaving att soon.

Staff was super clutch for an international friend visiting - I was scared they'd be super annoying…read morefor someone just looking for a temporary sim card vs looking for a full contract, but they were able to hook us up with the Sim Card opening as well as options for a temporary data plan. Even if they didn't have the solution on hand, I appreciated the chill vibes being out of town, and would definitely come here if I lived in the area.

I went in to try to reorder my iPhone 17 (I had ordered it last week and somehow the order ended up…read moregetting cancelled) and had the pleasure of DJ helping me today! Previously it had taken the last employee well over an hour to help me do the same thing, and today DJ solved my issue in a fraction of the time -- with a smile, friendliness, and affability to boot! I was SO grateful because I had walked in with a slight attitude, absolutely DREADING yet ANOTHER hour+ visit... but DJ was like the friendly & VERY capable hygienist at the dentist -- he zeroed in on the issue/his task, got it done in record time, and turned your day around + gave you a little extra pep in your step for the day because of his positive energy! DJ was SUPER easy to talk to & he knew exactly my issue as soon as I mentioned it -- his love for digital problem-solving & technology shined through, on top of his mastery of customer service! DJ is an absolute gem -- any business would consider themselves lucky to have someone like DJ representing their company! THANK YOU DJ! :)))

Easy, free parking lot. I was warmly greeted by two associates. Christian was kind and helpful. He…read morewas able to contact someone offsite to resolve my issue!

Aydin is great. He came to my work to get the phone battery replaced. He did it right then and…read morethere! That's what I call customer service! Highly recommended.

Highly recommend. Thank you Aydn for all the great communication and answering my questions before…read morethe repair. SD Cell Phone Repair came to a location near me and was really quick. I met Aydn outside a Starbucks. I went inside while he worked on the phone at his vehicle, and even before I finished my coffee the repair was already completed. The display looks great again.

Fast and professional! Nuf said Good, friendly and quick…read morewhat else can I say? A few more thoughts?

I would highly recommend this place. I've been there a few times to fix different cell phones…read more Steve is always kind and very helpful. He fixed the phones the same day. I had shopped around, they had the best prices and outstanding customer service.

Worst customer service in the world I called about getting my call transcripts and was rudely told…read moreit's Verizon not metro

There's a metro store by the trolley.this guy has been there for yrs. Watch out they skim money…read morealways get your receipt.

Súper gooood customer service and super fast!!! He help me…read moreright away with my phone in less of 30 min , for a disabled iPhone with iTunes block Just impressed!!! Really good job

First, I came to San Diego Cell Phone Repair since they emailed me back first, telling me they…read morecould fix my iPhone 6s Plus rear camera for $50. I went to their "office" and it was disappointment from start to finish. I walked into a room with 2 guys, a desk, and pure awkwardness. I told him that I was the one who inquired about the new iPhone camera on yelp. He looked through his messy desk and determined he couldn't find my part and I would have to wait til Monday. So I left. Just downstairs in the same building, was San Diego Jailbreak. I went into a nicer "office" where the owner, Jeff, was very polite and helpful. He quoted me the same price as his competitor, but he actually had the iPhone part I needed. What's cool about Jeff's business is that he has a waiting room, so you don't have to deal with the awkwardness of watching someone fix your phone. Part of the time I was waiting, I sat near his desk to watch some college football on TV and he was even social enough to have some good conversation while he worked. He was able to replace my iPhone camera within 15 minutes and it was as painless as it could possibly be. He did it quick at a fair price of $50. I guess the only thing the other guys had a leg up on, was that they offered me a 6 month warranty on the new camera and San Diego Jailbreak only offered 60 days. So, my piece of mind is a little questionable. Despite that, Jeff seems like the type of guy who would take care of his customers. Also, he's a self proclaimed perfectionist and I can totally see that watching him work. I'll be back here for any phone repairs in the future! 5 stars!