I needed my entire sewer line replaced really fast and Lovett was recommended to me by my trusted plumber. They came right out, tried to clear the line, but it was filled with roots ( 100 year old line). They gave me a reasonable estimate and began working immediately. What a pleasure it was to deal with them! They were so positive and careful with my property. They got the work done quickly and efficiently and left the site as clean as before. I can't recommend them highly enough!! read more

After many calls to other plumbing outfits, Lovett came through! I needed some one the same day to replace a hot water tank. Everyone else was 2-3 days out, unless I wanted to pay over time, or no phone calls back. Pat answered the phone and had Mark out to my house within 2 hours. My final bill came in under the quoted price by a couple hundred dollars. Thank you Lovett for making my day a lot less stressful! read more

We wanted to replace old gold colored fissures in our shower with more modern. The Delta valve was old, and is no longer in production, and unavailable in most plumbing supply houses. So I called Lovett, thinking we would have to tear out the wall to rough in a new valve, which would be a large expense. But Will said he thought he could find one, and he did! Next day Keith shows, installs the new fixtures, and looks great. Very good service from both techs, not cheap, but without Will's extra effort to find the replacement fixtures, it would have been much more costly, and more time consuming. read more

Service is excellent / Customer service is top notch / Price is competitive / This company does a great job and it shows!

Have to give Lovett services 5 stars! They were very helpful from the very beginning, including from the phone call to setup the appointment. The technician, Andrew, performed a clean, professional water heater switch out in an efficient manner, all the while maintaining a very cordial and friendly air. He actually went through, in detail, all the components of the heater, the standards of care for the equipment, the recommendations for use and some troubleshooting tips. In the end, I had a new water heater and felt so much more competent at using and managing it. Thank you so much for such a great team! read more

My service with Lovett was prompt professional and thorough. Ken, my technician was efficient, friendly and very helpful. He explained his process every step of the way and answered all of my questions candidly and expertly. I am confident that my plumbing issue was dealt with to the best of their ability and that in the future I will seek out Lovett's sevices agian. read more

I had a sewer line installed on a vacant lot I own in Lake Oswego. That was five years ago but I found out from the city of Lake Oswego that the final inspection had not been completed. In preparing to sell the lot I had to get this done. I had tried in the past to get in touch with Lovett but I did not receive a return call several times after leaving a message with the front desk. This time I was able to go directly to the excavation department and speak with Bradley Vaughn. He had not been with Lovett during the completion of this project. He took this on and did a fabulous job of resolving this issue. He worked directly with the city of Lake Oswego got a new plumbing permit and researched the past history to resolve some permitting issues. He sent Jaime out to meet me on the lot and show me the sewer scope. Jaime had been on the original job where they had encountered a very dangerous situation where the gas company had incorrectly located the gas main. Bradley scheduled the final inspection with the city of Lake Oswego and it was all completed in a timely manner. All this in the middle of Covid 19 shutdown and the city employees working from home. Kudos to Lovett and their stellar employee Bradley Vaughn! And a shout out to all the hard working employees who do this dangerous and difficult excavation work! read more

AWFUL!!! Got a sewer scope to determine repair/replacement needs. Technician for the scope was wonderful, but things went down hill quickly from there. Three weeks and multiple calls later I can't get a quote for repairs and I just discovered several hundred dollars in unauthorized charges on my credit card. read more

Updating my review from 1star to 4stars because I feel much better about our interaction, and the response that I received from Ken and the two workers who completed the emergency sewer repair. I realize I was uneducated on the sewer system in my newly inherited 100year old home, and I did not know what questions to ask in order to clarify the work that I requested--therefore I felt only half of the job was completed and my subsequent 1star review. Ken was quick to respond and very patient and helpful in explaining the procedures for the two different systems and I have a better understanding that the work I requested was completed. I am a better educated (and happier) customer thanks to good communication efforts. Two of the workers who completed the repair also stopped by and were very concerned about the thought of their work being incomplete or problematic. The quality of their work was not the problem, and we all realized there was a misunderstanding in the procedures for the main sewer line and the drain lines. They checked out the drainage system inside the basement and were very helpful in their explanation of the drainage repair procedure. I feel I have a better understanding of the work that was completed and there are no further issues with the quality of their repair work. We received good communication from the workers, Ken, and Ms. Shelli in the office. I also appreciate the company's quick scheduling--they were able to come out 1month before any other company, which saved us from being without water for more than 30 days. I appreciate their work and their willingness to resolve misunderstandings. read more

Drew, from Lovett plumbing, arrived 40 minutes late, and when he looked at my kitchen and bathroom sinks, which just needed to be connected to existing plumbing, couldn't give me an estimate. He was on the phone the whole time - 2 hours - and I received a bill of $304. Had I known what it would cost, and that he'd be doing other business while connecting pipes, I'd never have hired him. read more

They came to fix a clogged drain and backed up sink. They charged me $201 to get the drain unclogged. $105 per hour, $49 just to come and look at it. $15 for a pair of latex gloves, $32 to use their snake. I thought this was a bit excessive but I understand that they can charge these prices and so I paid it. Even after their tech's truck leaked oil all over the street in front of my house. When the tech said "just give us a call if it gives you anymore trouble", I took that to mean that they would come back and do the job right if it continued to be an issue. But a few days later the sink is still backing up and Lovett says they don't guarantee their work. I don't understand how you can charge those prices and not guarantee your work. I proposed that they fix it and charge me but deduct the $201 I already paid off of the bill. I think this is a very fair resolution but they wouldn't even consider this. Don't support them. They do shotty work and don't care as long as they get your money. read more

I encourage you to notice that these great reviews are mostly from 2014 and earlier, because I did not have a great experience. It was barely OK. I needed the main line replaced -- the line that runs from the street into the house. The estimate was reasonable. I accepted the bid and they completed the work. It took over a week, more like 10 days, to actually finish the job although the drilling and reconnection was done in one day. No one called to explain the delay in finishing. Now, three months later, I discover that two out of my three outdoor faucets have been disconnected during their work in the crawl space. It was bad enough that the guy they sent out to repair my rock wall was planning to work in the PITCH DARK, and I sent him away after discussion with him about what was needed. He most certainly could NOT have done the job in the DARK. One of the supervisors came out the next day and did the work. But discovering that my outdoor faucets have been disconnected is complete nonsense. As you can imagine, I am furious. Do you think I should call these guys again? read more

I've read a couple of the negative reviews here, and wonder if it's the same company? We had a crushed sewer lateral that was on city property, and as such, I couldn't do the digging myself. I put out calls for bids, and Lovett's salesman Ken got right back to me. I explained the problem, and within an hour or so I had an estimate. The other 3 bids I called for, 2 were much higher priced, and the one that was lower had a lot of negative reviews, and couldn't get to it for a week or more (unless I wanted to pay more). They got the permits, had location services out, and got to digging right away. The crew onsite were super friendly, explained what they'd found and did quality work. I've worked rock fall construction in the past, and these guys were anything but "lazy or low skilled". Finishing the job took an extra half day (because of the inspection, not because of the crew), they cleaned up every last bit of rock and dirt from the dig, and even though the problem (11ft underground) was different than the problem was presented to them, the cost didn't change at all from the original bid. Next time I need this kind of work (hopefully never), or if anyone asks, Levett gets my highest recommendation. read more

I can't comment on their work because no matter how hard I've tried they do not return phone calls. Had them do a sewer scope at my residence almost 4 weeks ago. After that they were going to quote me on doing the repair. Since then I've called 4 times, once a week, and not even one time have they returned the call. Their phone etiquette is great and each time I think finally I will get the quote(s) I was promised but total silence after that. I am left to assume that they must not want to do the work, but it would at least be courteous to inform me of that. read more

Matt came out, on time, replaced a water heater, did a great job, cleaned up, was pleasant, well informed! Would call them again!

We had to disconnect our sewer line that ran through two neighbors yards and connect to a new half trunk that the city ran in front of our house. From our backyard, next to our garage, under our driveway and to the street. We got half a dozen bids and we found that Lovett's was the most knowledgeable and professional. They used a machine to bore to the street. The price was a tad higher, but you get what you pay for! They worked within the time frame they estimated (five days), even in our rain. Highly recommended! read more

Great customer service. Called back right away. Scheduled appointment quickly. Technician arrived on time, called before to let me know he was on his way. Went right to work with great positive attitude. Got job done quickly and efficiently. read more

Replacing a sewer line is not most people's idea of a rewarding house project. In fact, I had been putting off the replacement of my 90-year-old sewer line for more than 10 years. After dealing with a slight emergency with a blocked kitchen line, I decided to bite the bullet and get it done. After receiving a quote from one company, I phoned Lovett Services. Ken gave me a very reasonable estimate for the required work. Although the project turned out to be more complicated and more time consuming than originally estimated, the work was done efficiently and expertly. Ken and supervisor Jaime were informative and helpful. The workers on site, Dan and Rick, were fantastic: helpful, positive, hard-working, professional, and polite! The whole experience was GREAT. A class act with great workers! Thank you, guys. read more

I contacted Lovett to repair my basement ejector pump and am incredibly happy with their service. Their plumber, Ken, was able to come out a day earlier than scheduled which worked great for me. When it became clear that we'd need some specialty parts, he immediately contacted his supplier and patched things up to keep them in working order until the needed parts came in. A week later, Ken stopped by and finished up the job. Punctual, fast and knowledgeable. read more

From reading the other reviews, it sounds like experience really depends on the specific individual(s) you get to interact with. I was lucky! My last tenant poured mop water down the kitchen sink and I could see where she'd tried to shove the hair and gunk through. I was careful and the sink drained okay for a couple months, but then I lightly used the garbage disposal and there was instant backup. On a weekend. I tried calling but all the open businesses were booked for several days and the rest had answering machines saying they'd be open on Monday. I finally got hold of a business that referred me to Lovett's, who would take on emergency residential work. Thank goodness. The plumber who arrived was professional, had the snake needed to do the job, and gave solid advice on how to approach the plumbing in the future. It was expensive (~$300) but I think that's to be expected of weekend, unscheduled work and I understand Lovett's usually does bigger jobs, not the small home stuff. He also spoke very well of the business owners, how they do quite a bit for the community and charity. The fact that their employee is so complimentary of his employer makes me glad to support them. read more

In revising my review of the work done on own sewer line in mid December 2017, I am upgrading it to 4 stars from 2 stars. As previously stated, I was impressed by the thoughtfulness and professionalism of Ken, who was our estimator and contact person. The work was done promptly and completely. Followup enquiries to both Ken and to Dale Lovett addressed by concerns a about perceived collateral damage to the water line. However it is understood that I was quite unaware of the fragile nature of our 1938 water line, and how any movement of the soil can cause to discharge internal sediment and reduce the water flow. I was also unaware the location of the water line. There was no problem with the quality of their work or communication with their staff, or their concern that they were doing a good job. Their prompt scheduling was appreciated, as they were about to come out within a few days, while we were worried that the sewer line would deteriorate further as the sink hole increased. Overall they did a very good job. I would encourage others to be aware of their water line situation before getting sewer work done. read more

Lovett Plumbing did not lead to the happiest of plumbing experiences. Note: The plumbing in my house is old, weird and does need work. Here is the summary. My previous plumber (who in retrospect was most reasonable and also efficient) had sold to Lovett as when I called the number, Lovett was the company that answered the telephone. The plumbing problem was two slow drains so when Matt arrived, he quoted the job per drain. He worked on the first drain for quite some time, but the snaking was not successful as he said the snake was going up the vent. He said a clean out was needed to fix the problem. When he left, I had paid $140 and the result was that the slow drain was completely clogged, we had skipped the second slow drain and I had a quote for $800 for Lovett to return on another day and install a clean out. A neighbor came over a few days later and successfully snaked the drain. I will install the needed clean-out someday, but will not use Lovett. Matt was nice, tried hard and cleaned up the mess from the clogged drain so I don't have any complaints about him. It just seemed that Lovett has a company model of charging set rates no matter the outcome. My old plumber would of cut me something of a break toward the work that was needed and not assumed that I'd be paying overtime rates to have the work done the same day. Perhaps I expect too much, it is just my old plumber never made the problem worse, charged for it then left a large quote for a repair. read more

Lovett electricians showed up really soon after calling them. They gave a fair estimate ($185 less than the other electrician gave), and didn't charge a cent more. They were ready to do the job immediately after giving the estimate. The electricians were very friendly and clean. They even moved our washer and dryer back in place! I would recommend them to anyone needing electrical work. read more