Frank was great! Very thorough and fair pricing. I'll definitely be using his services for all of…read moremy future repair needs.

In regard to your response Frank I'll expose again why no one should use you. To start I used you…read moreafter the break issue we resolved to give you a shot. I bring up that brake issue because it eventually became a pattern of dropping the ball, and repeated issues 1. My car had to be towed because basic logic well known issue for GMC/Chevy 6.2 liter V8 engines have a lifter issue which requires engine replacement. The car wasn't in bad shape as you say. Cadillac dealership said I should have it towed due to the knocking sound. My car has always been kept immaculate. Yes you quoted a fair price, it was Lambs in Lakeway that was ridiculous and most people know they are. The engine took long because they sent the wrong engine and in regards to my finances it wasn't I couldn't pay . I was at the mercy of you and I was nothing but polite every single interaction with you. Your dropped the ball so many times and you actually asked me for advance payment at one point because you needed to pay your taxes . I didn't want to pay you UPFRONT Frank. You fix then pay, that's most every way it's done . You didn't have the money to cover costs which is a concern regarding running a business. I had also just spent money on another car repair and boat repairs . The car sat as I decided what I wanted to do. As far as stating you could have charged me storage you never once mentioned that and I have every phone call that proves that. Pretty shady of you to pull that out on your reply here. Again not on single time did you ever mention storage fees. So please don't act as if it was some favor you did. The car went in for an engine replacement. As you confirmed the day you put the engine in to test drive you call me telling me I need steering column replacement. Yes I have you on recording Frank stating that indeed the lift and big tires were the culprit. The steering was completely fine and it had not been driven once per you as we waited for the engine issue and replacement to be resolved. You now understand why I recorded you. You can't remember what you told me. I didn't struggle to pay you. I had a boat in repair and another car a Range Rover in repair. I communicated to you very professionally. By the way let's remember you had me pay up front on everything. It was the engine that was ordered that was delayed. 2. Regarding the transmission line. Let the public see this post. I pick up my car from Frank and I make it about a quarter to half a mile or so down road and what becomes the problem is the transmission line. Frank I have that call to you recorded as well and your claim that I accelerated or false and blew the line is total BS. It had nothing to do with big tires. I'm saving all my facts, statements from GM certified techs , and video of your guy coming over to "fix" it. Within a day or 2 it went out again and I made you tow it for free. It was your guy that you sent and had him do what he did and sent me on my way and that all was fine only to have it sent back to you. By the way on our recorded call you tried to lead me to believe with certainty it was one thing when in fact you were wrong and called me with another reason. Again grateful I recorded both those conversations. The reputable mechanics I discussed were my brothers out of Houston. My brother owns a professional garage and luxury and collector car biz for 22 years. The other reputable people was a connection I had out of A Cadillac dealer in Dallas. I mentioned this to you and so logically my car stayed locally with you. 3. The whole issue about you spending 200 for the detail I will just say to anyone reading this look at the pics of my Escalade left in his care. Never should have happened Frank. By the way I took a time stamp video of my car before it went back to you. I didn't spill the oil. That's a regular engine oil. Why would I need engine oil to leave in my backseat after you just repaired and did an engine replacement. Again shady of you to blame that on me. And by the way I had to waste 3 hours of my work day sitting there waiting on a detail. Completely unprofessional. 4. I asked you you fix my windshield wiper motor while you had it. You never did. I kept asking you very time you had the car and I have your texts alone that show you forgot several times. same thing Frank regarding the transmission thermostat. I asked you several times, you came out to fix my running board and forgot to get the transmission thermostat and windshield motor. Again pretty crazy you fixed my transmission yet our texts show you dropping the ball on the thermostat. I have lost count on the amount of texts I have that show you never show up on time. I'm done with my response. I'll update this post after claims court.

In & out in 20min, DAN did a great job, super polite, very helpful, explained everything I needed…read moreto know, then topped off my windshield fluid, to boot.

Always great service. These guys are efficient and professional, and friendly. Definitely customer…read moreservice oriented. I got an oil and filter change as well as fuel system cleaner due to high mileage on my vehicle and oil burn-off. Great value, great service and FAST.

Joel assisted me today and did the state inspection ($18) Service was prompt and professional!…read moreThere were only two people working today so I'm grateful service was quick. They handed me a number and called it when my car was ready. I was in and out in 15 minutes!

LADIES, AVOID AT ALL COSTS! PREDATORY PRACTICES!! I REGRET COMING HERE SO MUCH!…read more I brought my car into Mario's Inspection Station last summer because my AC was only working on the highest setting, was making a loud noise, and was leaking. I stopped at Mario's because I pass by it every day on my way home. I had already been dealing with this issue for some time and had previously taken my car to another mechanic up north. Since that shop was out of the way and Mario's had great reviews, I decided to give them a chance. I pulled in, and the owner came out, told me where to park, took my keys, and said one of his mechanics would take a look at it. I went inside and waited while they inspected the car. A little later, the owner came back into the lobby and told me they had added Freon and that there might be an issue with the control switch and condenser. He said they would need to order parts and continue looking into the problem. Then he handed me a bill for $360. I was completely shocked. Mind you, I had already had another mechanic add Freon to the system just a few months earlier. I was not expecting a bill anywhere near that amount. What upset me the most was that nobody consulted me before performing the work. I never gave consent for them to add Freon. Had they asked, I would have told them that Freon had already been added recently and that I wanted to understand the issue before spending hundreds of dollars. The owner told me the Freon charge was fixed and that the remaining $160 was for diagnosing the problem. He could tell I was visibly upset. He walked me out to my car and tried to reassure me that they were going to fix the issue and that the $160 diagnostic fee would go toward the repair. He told me he would order the parts and call me the very next day. Well, guess what? He never called. Not the next day. Not later that week. Not ever. I never reached back out because the entire experience made me feel so icky. I felt uncomfortable, frustrated, and honestly taken advantage of. So I drove around for the next year with my AC STILL broken. Fast forward to now. I finally decided to do my own research and figure the problem out myself. After watching a few videos and reading up on the issue, I discovered that the likely culprit was the blower motor and blower motor resistor. I ordered the parts on Amazon, spent less than $50, and fixed it myself in about 15 minutes. So after charging me $160 for a diagnosis (a wrong one at that), never following up, pumping freon that was unnecessary, and leaving me with the exact same problem I came in with, I ended up solving it myself for a fraction of the cost. Ladies, please do your research before handing over your keys and your wallet. My experience here was incredibly disappointing, and I would never return.

Austin was very respectful & helpful with me. However, I brought my vehicle in for a brake check,…read moreac update and tire rotation. Austin informed me he tried to do a check on my car re: accident. I had purchased my car & knew there had been a minor accident/repair before I had bought it. NOT slavaged. I bought it from a Carmax. Essentially, I was refused any service & encouraged to take my car to a body shop/mechanic for any repairs. Really? Tire rotation/ac check? ‍ I've never had a mechanic refuse a repair on any of my vehicles & I'm 64 & have owned 6 vehicles in my life. Just odd...

The techs here are amazing! Very speedy diagnosis for my vehicle and it was fixed the next day…read more(next day fix due to my own schedule). The staff is super friendly and honest. Forget about going to the dealership for anything. They will be my go-to for everything now!

My battery was dead and was under warranty. Most the time places give you a hard time with warranty…read moreexchanges. But the guy Gavin was great and jumped right on it.

This is the first Valvoline where the mechanic actually check fluid levels and had me press on…read morebrakes, turn signals and high beams. The New Braunfels location have never done this! In fact I didn't know it was something they did. So I got the oil changed, my air filter was bad so I got a new one, I didn't want to replace it myself which I've done in the in the past I know they charge probably $10 more than if you bought it at AutoZone. But I just didn't want to go through the time doing it myself. I was talking to Austin and letting him know about problems. We talked about cars in general and cars that get high mileage which mine is one of those, 11 years with 255,978 driving a total of 90 miles to work and back Monday through Friday He was really good , he was polite, besides the air filter you really didn't try to upsell me, which I appreciate. I sure like this Valvoline much better than the New Braunfels where I used to go but a little too far for me. Look them up on yelp and there's a couple of coupons. I was able to get $15 off my oil change .If I'm ever in Austin and I need an oil change I'll certainly go back to this Valvoline.

Wow! I received same-day service. My dealership quoted me a price for axle replacement, but Auto…read moredid the job for $800 less. I dropped off my car, and Mark quickly called me back to explain what was needed and provided an estimated cost. By 4:30 PM, it was ready! I hope the mechanic stayed warm--I happened to choose one of the coldest days in Austin for my service. When I arrived at 6 PM, right at closing, Mark still took the time to explain the issue and how it was fixed. Thank you for your excellent service! I'll be recommending you to everyone. In fact, I found out about you through a friend who goes to All Tune Auto.

Most of the time, getting your car repaired is an onerous task. Finding a real mechanic is…read moredifficult as most shops today focus on parts replacement rather than real diagnosis. And who among us has not felt they were taken advantage of when the bill arrives? Yup, unless you're mechanically inclined, it can be tough to know if the repairs are legitimate. After getting suspiciously high repair estimate from my friendly local dealer (whose name I won't mention to protect the guilty), I looked for a second opinion and found All Tune on Yelp. They were busy but were able to get me into the shop a week later. Well, it took all of 15 minutes to determine that I didn't need any of the recommended repairs. All Tune took the time to show me the parts in question and treated me respectfully. They also looked up my service schedule and let me know when I would really need to perform maintenance. Even more, they didn't charge me for their time. I'll be bringing my car back to All Tune when I need service. These guys are the real deal, the bomb. Thank you All Tune! Highly highly recommended.

Probably the fattest 5 star review I could ever drop on a place. You will not find better auto…read moreservice anywhere in Austin or probably the county. Chris is a fantastic, stand-up guy that really cares about his customers and their means of transportation. I could not recommend this place enough, and I plan on sending everyone I know that has car trouble to here. I am blessed to have a place I know I can trust wholeheartedly and, most importantly, be confident in knowing that the people working there are amazing!

I truly wanted this to be a positive experience, but unfortunately it was not…read more I brought my 2017 Volkswagen Tiguan (about 79,000 miles) to Austin's Automotive Specialists in November 2025 for an oil leak. After their inspection, I approved additional repairs and paid $2,006.64, picking up the car on Nov. 17. Within days, the leak was worse. Instead of one leak, I now had two, along with a strong burning-oil smell while driving. I returned on Nov. 21 and was told it was just leftover oil and that everything had been cleaned. That same evening, I discovered the car was leaking from three different places. I brought the car back again on Dec. 2. After no communication all day, I called and was told they found another leaking gasket and wanted an additional $400. I was also told that "oil leaks are tricky on Volkswagens," but a properly diagnosed repair should not turn one leak into multiple new leaks in a matter of days. At this point, I declined further work. I paid over $2,000 and ended up with a car in worse condition than when I brought it in. I requested a refund in writing and never received a response. Based on my experience, I cannot recommend this shop.

They charge me for the cabin filter 49.99 !!with discount!! It's real price 13,99…read moreFinal price of oil change for a Hyundai Tucson 2014 $ 201 AVOID TO VISIT THIS BUSINESS.

Was in an out in probably 20 minutes for an oil change , they were very friendly and did a good…read morejob. I would recommend for anyone in the Austin area. It is a little pricey but I had a coupon and they usually have coupons on their website. Overall good service