I have always had great service and professionalism here…read more From the purchase to the service. My sales person Jonathan and my service manager Ben.... incredible. I know I will return to maintain and buy again here. Thank you.

BEWARE BEFORE BUYING FROM MERCEDES-BENZ ARROWHEAD…read more I purchased a 2025 Mercedes C63s with fewer than 3,000 miles on it. The vehicle was sold to me as "Certified Pre-Owned," which supposedly means the car has passed extensive inspections and is in excellent condition. Before purchasing, I specifically asked whether there were any issues with the vehicle and was repeatedly assured the car was in perfect condition and ready to go. The car was delivered to me, and within 20 minutes of our VERY FIRST drive, the vehicle went into limp mode and the check engine light came on. I pulled over with my two small children, turned the vehicle off, and then the car would not restart. A large RED warning message appeared on the dashboard and the vehicle was completely disabled on the side of the road. This was the first drive after taking delivery of a supposedly "Certified" luxury vehicle. When I contacted the dealership, I was told I would need to have the vehicle towed to Mercedes for diagnosis. After sitting for a week, I was informed the problem was "just a loose boost hose" and that the car was fixed and ready for pickup. We paid for transportation to collect the vehicle, only for the check engine light to come back on AGAIN less than 10 minutes into the drive home. We barely made it back to the dealership. The vehicle has now been at the dealership for FOUR WEEKS, and I am now being told the car may have: * A hybrid battery issue * A turbo issue * Communication system faults In other words, the vehicle appears to have serious underlying problems that clearly existed before it was sold to me. What is most concerning is that this vehicle was marketed and sold as "Certified Pre-Owned." At this point, that certification feels completely meaningless and nothing more than a marketing tactic designed to justify charging customers more money. To make matters worse, the dealership offered to buy the vehicle back, but expected me to absorb nearly $3,000 in fees despite the car failing almost immediately after delivery. Imagine purchasing a "Certified" Mercedes that breaks down on the first drive, only to then be charged thousands of dollars to return it. This is not the level of service, accountability, or quality anyone expects from a luxury brand like Mercedes-Benz. This experience has felt more like dealing with a shady used car lot than a flagship Mercedes dealership. I am simply asking for a fair resolution: * A full refund including fees OR * A proper replacement vehicle of equal value and condition Customers should not be financially punished for a dealership selling a defective "Certified" vehicle.

Great customer service and really helpful and friendly staff. Derrel was really helpful and moved…read morethe car purchase process along quickly with no issues. None of usual high pressure sales tactics you see from many car dealerships in the valley. He made sure I got the car I wanted a really beautiful Mercedes Benz E350. I highly recommend this car dealership if you're looking for nice used cars and low pressure environment.

I don't do BS, and I mean what I say. When someone doesn't share my values, I walk away…read more Morgan and Scott at the 101 were a breath of fresh air. This was easily the best used car buying experience. You really can't trust most people or dealers when buying a vehicle, but these guys are straightforward and honest. Other dealers and private parties will doctor their photos or act like a beat down car is "expected for its age". I will be a returning customer as long as Scott (the owner) and Morgan are there. Do yourself a favor and skip online shopping, private parties and other dealers. Go to the 101 and you'll know you've won.

Got my wife a lifted Jeep from Lifted Trucks Mesa. Payton our salesperson was great! Easy quick…read moreprocess, did most of it over the phone.

Alan Lopez was very nice and attentive. Wasn't pushy and listened to what I wanted. Was very…read moreprofessional and excellent customer service.

Able to get service scheduled and fixed in same day. Also provided a ride back to my home while…read moreJeep being repaired (for that Jeep death wobble, which is a Jeep problem, not theirs). But none the less, wobble fixed (for 3 time though!), and hope this one lasts more than 8,000 miles. Friendly staff, and they do a thorough walk-thru of billing and repairs. Also would wash vehicle for free too!

Jordan at Chapman Dodge is absolutely outstanding and deserves the highest praise. From start to…read morefinish, Jordan is professional, knowledgeable, and genuinely committed to providing excellent service. He took the time to clearly explain everything, kept me informed throughout the process, and made sure there were no surprises. What really stands out is Jordan's attention to detail and customer-first attitude. He is responsive, honest, and goes above and beyond to make sure my vehicle is taken care of properly and on time. It's rare to find a service advisor who makes the entire experience this smooth and stress-free. Because of Jordan, I will absolutely continue servicing my vehicle at Chapman Dodge and will confidently recommend him to anyone looking for top-tier service. Ask for Jordan--you won't be disappointed.

I had a great experience with David "Frenchie" I was extremely disappointed with the service at…read moreBell Honda And I'm so glad I ended up at right Honda because the service was top tier! They even gave me a loaner until the car I wanted could be shipped. I recommend not only this dealership but also David to everyone I know!

Salesmen AFTER , giving OTD price texted back added on just $12,000 when he thought we had a…read moremeeting of the minds. We did not. - When I asked how the price jumped. $12,000 he said "oops I hit a wrong key, let me fix that" he then said they charged $1,899 for things the dealership added and couldn't be removed in order to get the car ready for sale. Well, that's not my concern- that's dealer prep. I don't pay for that- that the cost of doing business for them. I was shopping online and he told me the prices online on their website is not the TRUE selling price but a guesstimate. Because they were making no money on financing or add ons he said the price changed online. I went online figuring to pay for a car , taxes, license, doc fee ( questionable) but in the end - after fixing his mistake from above still had tacked on $6,000 to the online price . At that point I was more than done with his lies and Right Honda. I have so much more to say but I'm exhausted from all the back & forth with much of that making No SENSE. The breakdown given me changed three times never for added items . When he thought he had an interested car buyer he thought he had a SUCKER ! Stay FAR away from RiGHT HONDA---

Jamie was a pleasure to do business with. Made the process easy and stress free! I would…read moredefinitely recommend him if you're in the market for a luxury vehicle!

Jamie was the sales person I was scheduled to meet with however he was busy when I arrived, so he…read morehad Danny step in to assist me. Both gentlemen were very courteous and helpful. The finance representative Chris was also easy to work with. If I had to sum up my experience in one sentence it would be that it wasn't sucky. Buying a car at a dealership can be an unpleasant experience, but that is not the situation at Certified Benz and Beemer.

For starters, I'm very picky about giving 5-star reviews. As I am a firm believer that this…read morelocation earned it. I had the pleasure of working with Jacob, who helped me find the perfect car. He knew exactly what car would fit my needs and went above and beyond I would absolutely trust Jacob to help me buy another vehicle from in the future. What really set this dealership apart happened when I came back to have my windows tinted. I had just finished working a graveyard shift, and unfortunately, it was the only time I could bring my car in. I was completely exhausted and tried to find somewhere to sleep just a little. Edward one of the managers noticed me and kindly offered to show me to a quiet area with comfortable chairs where I could actually get some sleep while I waited. On top of that, he was able to expedite the tinting process so I could get home sooner. That level of kindness and customer service meant a lot to me. They didn't have to go out of their way, but they did, . I highly recommend this dealership to anyone looking to buy a car.

I love Mark KIA! Cori was the service writer and had my…read moreSeltos, quickly serviced,, alerting me that two tires failed the safety check. Also, one of the visors was missing a retention clip. To my surprise the visor repair was covered by warranty! The Seltos is standing taller with two new 'shoes' and the visor is no longer flapping in the breeze. FIVE STARS PLUS. Thanks, Cori, for the swift, competent and friendly service. I also appreciate the use of the loaner car--1000%!! V/R, David Stephensen

My service writer Rick Poole, did a great job getting my brake inspection completed quickly and…read moreback out on the road. Scheduling of the appointment was easy and flexible. Chapman Ford has the service department in the valley by far. Thank you Chapman Ford, Michael

I recently visited Chapman Ford for the first time to have some recall work done on my Ford…read moreExplorer. This was my first time dealing with this dealership. I had previously bought another vehicle and had it serviced by Chapman Chrysler and always had great experiences with them, so I hoped it would be the same with Chapman Ford. The service advisor that I spoke to on the phone when making my appointment had advised that I had several open recalls on my vehicle and that the parts weren't available at this time. They recommended that I bring my Ford Explorer in so they could inspect it and start a paper trail in order to get me on the waiting list for parts. When I brought my vehicle in, the original service advisor whom I had spoken with on the phone was not in that day. Darryl Wesley, another service advisor, assisted me. He was friendly and professional. Darryl checked his computer and advised that they had the parts available to make the suspension repairs on my vehicle. That was great news, because that was one of the more "important" of the four recalls. I told him to go ahead and have their team start the work. He asked if I wanted to wait at the dealership or get a ride home. I opted for a ride home and they paid for a Lyft to take me home. My vehicle was ready later that afternoon and I had a friend drive me back to the dealership. My bill was $0 and there were no "upsells." I was thrilled because that some dealerships are known to try to push further repairs. I am still on the waiting list for the three other recalls but am very glad to have gotten the ball rolling. I will definitely return to Chapman Ford again.