I walked in with a small group today and they were very kind and accommodating. My crew consisted…read moreof a few kids who they treated so kindly and patiently!! My service was the BEST pedicure I have ever had hands down. Attention to detail was a 10/10. My feet have never been so clean and smooth. I wish we lived closer so I could make this my spot

I've been a loyal client here for a long time, mainly because of the staff (Julie, Ann and all the…read moregirls there). They're friendly, talented, and genuinely make the experience pleasant. If this review were only about the technicians, it would be much higher. Unfortunately, the ongoing issue is scheduling and management. I always call ahead to book an appointment, but when I arrive there's often an excuse as to why I can't be seen on time. I'm frequently asked to wait an extra 20-30 minutes sitting in a chair, even though I had a confirmed appointment. It feels like the salon is consistently overbooked and understaffed. I don't think the staff is at fault they're clearly doing their best--but as a client, it's frustrating when time isn't respected. When you schedule an appointment, you expect to be seen close to that time, especially when you plan your day around it. I'm sharing this in hopes that management takes a closer look at how appointments are handled, because the team here really is great. Better scheduling would make a big difference.

Felt extremely rushed. The massage that was included in the pedicure package I chose was rushed…read moreand not relaxing at all. Mani and pedicure are only fair compared. Will not return

They rush service. They dont paint to your cuticle and make the paint uneven. Put on nails crooked…read morethen say "no it look fine, it straight" and lie to your face. Much more. I go to relax not be high stressed. Never coming here again.

I have to share that although I've lived in La Quinta for nearly six years, I've just now had a…read morereally great manicure and pedicure -- probably one of the best ones ever. So THANK YOU Ben At Palm Nails for a wonderful first experience. You clearly have a rare customer first attitude and I will be back. Your gel manicure was top notch -- and your products state of the art. I love love love the ombré color you suggested. My pedicure was equally perfect.

Owner is very rude!!! If I could rate this a minus 10 ...I would nail girls are just okay…read more Sooo he just called me because he didn't like my review... called me a bitch and used other swear words. THIS is exactly what I was talking about!

Anthony Martinez cut and colored my hair- he was amazing. Listened to what I wanted and added his…read moreown professional touch. I felt like a million bucks when I left. I returned the next day for a mani-pedi with Johana - wow - she was amazing. This is a friendly, super clean and beautiful inside. You won't be disappointed

Stylist did not listen as I explained how I wanted my hair cut. I have learned through the years…read morethat people who cut your hair generally don't listen, and cut hair according to their experience and comfort level, as opposed to actually listening to what you personally want- I do not recommend this salon. It's hard to find someone talented to cut your hair. Won't return- Still looking for that kind, patient stylist who listens, and has skills. The good news...my hair will eventually grow back. That being said, because the stylist didn't listen, it will certainly take a while for that to happen.

Drove from Los Angeles to Palm Desert to see my longtime nail pro Kathleen, who cared for my nails…read morefor 30 years in LA. The environment of her salon is pristine, calm, and deeply nourishing. It's a place where your feet truly take center stage and receive exceptional care. Kathleen is highly recommended for anyone looking for a high-quality experience and an excellent pedicure!

Excellent personal service in a serene setting. A whole different experience than the typical noisy…read morenail salon.

My hard gel fill was just okay. The worst part was that the lady doing my nails didn't sanitize…read moreher tools between customers. She was very nice but I don't think she had a lot of experience. She should have used a nail tip on one of my nails that had broken almost down to the skin (she said the next time I came back she'd be happy to...Huh? Doesn't it make more sense to add a tip when the nail length is at its shortest?). The gel started peeling off one of my nails after only a week which suggests she didn't use the correct bonder or did it wrong. I haven't had gel lift from my nails for years! The salon itself appears clean but not sanitizing tools in between customers is reason enough for me to never return.

I had an amazing visit here at JLT! From the moment we walked in, we were greeted kindly and blown…read moreaway with how luxuriously it is set up. The services we received were pedicure, gel manicure & an acrylic fill and when I tell you they made sure they provide fast & quality work, they DID just that. I was satisfied by the end of my visit and they even made sure I was comfortable with waters. Overall pleased and will be returning here whenever in the area! Thank you!

Very kind and took their time. Beautiful and clean business. Booked a Mani/Pedi (just basic) --…read morethey also added a stickers that I brought in.

After a disappointing initial manicure, I'm happy to say the salon owner, Joseph, took my feedback…read moreseriously and made things right. I returned the following day and was paired with Quin, who completely restarted my set from scratch. The difference was night and day... her shaping, precision, and attention to detail were excellent. It's been three weeks and my nails are still holding up beautifully. As an added apology for the inconvenience, the owner also gifted me a complimentary cuticle oil. I'm grateful for the effort they made to correct the experience. I'll definitely be back and will be booking with Quin (or one of the other female nail techs) going forward.

Excellent high-quality professional work -my nails always look impeccable when they're done! They…read morealways have lovely chill music and videos on. It's a nice relaxing environment. Definitely recommend.

Sugarcoat is my go-to nail salon! They are so kind and attentive. Any time I'm out of town and have…read moreto use another salon, I definitely notice a difference and can't wait to get home for them to fix it!