When I was younger, I use to be on a bowling league. I've been in many different cities. And I have never had such a terrible experience like I did at Lucky Strike.
My birthday was September 21, 2020 and the one thing I told my boyfriend I wanted to do for my birthday was to go bowling seeing as how it has been over a year since we last went. The only problem was, we had to decide on a different bowling alley to go to because the one we usually would go to, Golden Pin Lanes, closed on June 21, 2019.
One good thing, I guess you could say, or so we thought, is we recently moved and where we moved is walking distance from Lucky Strike so of course, using common sense, we decided to go to Lucky Strike for my birthday. But after that night, I will NEVER and I mean NEVER go back to that bowling alley again, even if it was the last bowling alley on the planet.
With that said, yes I would of much rather give this company and zero star review but Yelp makes you choose at least one so I choose one and please tell me if I am being a bit over dramatic but I promise I will not exaggerate anything.
So we arrive at Lucky Strike. We walk in and go to the counter. The Employee walked up and aske how he could help. We old him we wanted to bowl two games for each of us. It came out to $32.00, like wtf over charged. Especially because I called earlier that day and they said it is $4 per game per person so if you add that up, two games for two people: 4+4+4+4= $16 so that means $16 in taxes, I think not.
The employee advised us we were on lane 5. We grabbed our shoes and went to order some food. Once we were done with that we went to our lane to get our shoes. When we went to go look for a bowling ball to use we couldn't find any until one of the employees informed us that they had all the bowling balls and they had to hand us one. I understand because of COVID but come on really??
The employee who was handing out the bowling balls looked like he was on some sort of drug. The way his eyes looked, his face, just everything about him was weird and said drug all over it. And I know I definitely would not want my kids seeing that.
And I don't know about you, but anyone who is serious about bowling knows that using a house ball is different. The cracks and grooves in them can make it go different ways. Well I was bowling pretty bad because the holes for my fingers were to big so I went back to the front and asked them if I can get another ball and preferably one with smaller finger holes. They told me they didn't have any and then tried handing me a lower weight ball so I asked if it was the same weight and they said no so they tried handing me the ball that I just gave back to them. And then argued with me about it. Sorry but for a company who is "family friendly' and "customer oriented" they don't act like it. Who argues with the customer?
And once that entire situation happened that same employee kept giving me dirty looks for the rest of the night??
After that, my entire night was ruined.
So unless you want to be argued with when you go to try to have fun especially with your kids (I know I don't want someone arguing with me in front of my kids) don't go there!!! Go have fun somewhere else or at another bowling alley because this bowling alley over charged and likes to argue with customers. read more